Comments on: Galaxy Nexus LTE Update IMM76Q Sneaks Into Some Replacement Phones, is Not a Good Thing

By: hilbillybone

hilbillybone — Sat, 06 Oct 2012 06:45:00 +0000

I’m on my third one soon to be fourth they’ve all had the updated sticker on them all with this number on them every phone has a different problem but nonetheless still nota an operating phone

By: konocwa

konocwa — Wed, 19 Sep 2012 21:56:00 +0000

Anyway, I got an IMM76Q replacement from Verizon and it worked horribly. Could not stay connected for more than a couple minutes. I rooted the phone and did not realize that this IMM76Q is not available, so now I have a rooted phone that I can not return to factory specs and I already got another replacement, so I need to send this back to Verizon. The second replacement works better, but not as good as my IMM76K phone did.

Anyone know where to get the IMM76Q image?

By: konocwa

konocwa — Wed, 19 Sep 2012 21:51:00 +0000

I though this was an IMM76Q discussion.

By: Nick Harding

Nick Harding — Sun, 16 Sep 2012 20:24:00 +0000

Unfortunately I have one of these phones that run IMM76Q, and it blows. Pretty irritating actually. Everything that was described on this topic has been happening.

By: Jacob Graham

Jacob Graham — Sat, 15 Sep 2012 23:08:00 +0000

I got a replacement Gnex from VZW a few weeks ago, running IMM76Q, and sure enough I have this exact problem.

By: Anthony DiMatteo

Anthony DiMatteo — Fri, 07 Sep 2012 18:19:00 +0000

I am on my fifth device all of which keep arriving with IMM76Q. They can’t hold a signal for more than a few minutes. Others in the same room with the same phone but IMM76K do not have a problem. On a number of calls to Verizon, they’ve reached out to Samsung but there has been no comment from Sammy. Verizon has offered an alternative phone but of course it is a yesteryear phone and not something comparable. I’m about to ask for a sixth device — if anyone has any advice then please let me know.

By: teevirus

teevirus — Fri, 31 Aug 2012 20:12:00 +0000

Just activated my replacement device about 16 hours ago and it became clear that I got a problem device. After going through the troubleshooting with verizon they transferred me to Asurion the insurance company and they are going to ship me my 2nd replacement phone.

They said this phone would be a new phone versus what I can only assume is a referb phone. Fingers crossed hope this is the last time I have to do this.

By: Christopher St. John

Christopher St. John — Thu, 30 Aug 2012 14:38:00 +0000

I’m using the RAZR Maxx today. All of my connection and call quality problems are gone. I’m wrestling with bloatware instead and the lack of a good Gallery app, but all in all I’m pretty happy with the trade.
I wonder if the Jelly Bean update leaked yesterday would help matters with the Nexus, but I just don’t have the patience to stick with it anymore.
I really wanted Verizon’s experiment with the Nexus line to be a success. This is a disappointment.

By: Tim Swann

Tim Swann — Wed, 29 Aug 2012 16:05:00 +0000

ouch. that sucks

By: bigknowz

bigknowz — Wed, 29 Aug 2012 15:54:00 +0000

nope, same device with new version

By: Tim Swann

Tim Swann — Wed, 29 Aug 2012 14:46:00 +0000

you got sent a replacement device. not the same phone. the took the lazy way out.

By: Tim Swann

Tim Swann — Wed, 29 Aug 2012 14:45:00 +0000

I would be happy to get involved in a class-action suit. I was the one who sent in the screenshots and figured out (after he posted) that it had to be hardware-related and not software-related. Still don’t have a phone that works.

By: Tim Swann

Tim Swann — Wed, 29 Aug 2012 14:45:00 +0000

I have been going through this for a month now. Same exact problem.

By: Tim Swann

Tim Swann — Wed, 29 Aug 2012 14:41:00 +0000

I have gone through 3 replacement devices and have the same problem on every one of them. I was actually the one that sent in the screenshots. I was offered the HTC Rezound and told them they were on crack (not really, but wanted to)

By: Christopher St. John

Christopher St. John — Tue, 28 Aug 2012 11:06:00 +0000

I received a replacement Galaxy Nexus on 8/23/2012 with I515.10 and IMM76K. It has been dropping the 4g connection every 5-or-so minutes in the Atlanta area. If I switch to CDMA mode it seems to work better, but not perfectly.

After getting to 2nd tier technical support, I was offered a Droid RAZR replacement because “an engineer has noted that the Nexus [does not work well] in your area.” I suggested a RAZR Maxx, and he agreed.