Comments on: Best Buy Releases List of 50 Stores to be Closed, Many by May 12

By: q`Tzal

q`Tzal — Wed, 18 Apr 2012 13:47:00 +0000

Remember Circuit City? Best Buy doesn’t.
They’d remember that chain was the previous holder of the title for overpriced product and pushiest sales staff short of the skeezy local used car salesman.

If Best Buy did remember they would have just bit the bullet and leased their brick and mortar stores out as physical sales floors for Newegg.

By: Ben Bloom

Ben Bloom — Tue, 17 Apr 2012 16:51:00 +0000

No knows what he is talking about.

The fact is that if you want to sell to the tech savvy you must have sales associates that are as or more knowledgeable than the customer.

People that intelligent are already in short supply and usually do not work for hourly wages. The only real option is to sell generic stuff to a less informed demographic which is basically the concept behind a big box retailer anyway.

The last time I addressed an employee at a Best Buy it was the manager of the computer accessories department and he insisted the 2TB external drive I was looking at was solid state. When I said I thought that was unlikely he said I obviously had no idea what I was talking about.

By: spursrchamps2007

spursrchamps2007 — Tue, 17 Apr 2012 16:01:00 +0000

I was actually curious what the comments would look like here, because for some reason I was actually upset my store in Nyack, NY wasn’t on the list. Apparently though, I am far from the minority here.

By: spursrchamps2007

spursrchamps2007 — Tue, 17 Apr 2012 15:59:00 +0000

newegg.com depending on where you live I get somethings next day.

By: Nigel Stratton

Nigel Stratton — Tue, 17 Apr 2012 14:49:00 +0000

I have no love of Best Buy but it’s hard to compare the output of speakers online. That’s where brick and mortar has an advantage.

By: tyler

tyler — Tue, 17 Apr 2012 14:19:00 +0000

I imagine the product will likely be relocated. Best Buy isn’t going under, just closing a few stores.

By: tyler

tyler — Tue, 17 Apr 2012 14:15:00 +0000

Well there’s your problem. Cellphone purchasing (in my opinion) should never be done at some 3rd party super-store. You’re getting service from people who aren’t necessarily a cell-phone specialist. If you go to a Verizon or AT&T store, you’re atleast getting someone who has been trained by your carrier.

By: tyler

tyler — Tue, 17 Apr 2012 14:09:00 +0000

As overpriced as Best Buy is…I like it because I can go and get odd tidbits of technology that your standard super-store might not have (like a specific memory card for my DSLR, $19.99), and Best Buy is the only true technology store my city has that has things like this readily available. I like Best Buy for the little things that I can’t get anywhere else. Why rejoice over the downfall of a business? If you want a TV, and find it cheaper somewhere else, just go there?

By: Marley

Marley — Tue, 17 Apr 2012 13:24:00 +0000

Amazon.com

By: No

No — Tue, 17 Apr 2012 13:00:00 +0000

What do you want from bottom of the bin wages? You cannot expect stellar service when most of the people there hate their job and are paid piss. You cannot be entitled to top bill service when your paying for economy.

By: HTC1

HTC1 — Tue, 17 Apr 2012 12:33:00 +0000

thought i was kind of vague. Every store attakcs you now. I won’t even go into half the stores at the malls because of it. I find Best Buy to be the least intrusive. At the register youmight have to say “no thanks” to the extra warranty but every othr store is BRUTAL!!!!!!! If i go to walk in and see an employee run from the back just to make sure they greet you, i leave. Can’t stand that.

By: HTC1

HTC1 — Tue, 17 Apr 2012 12:28:00 +0000

Exactly….I hate waiting. Especially for something as fragile as electronics… How do you even ship a TV? I’ll pay the extra 2 dollars to drive 5 minutes and have what I want right then….

By: Guest

Guest — Tue, 17 Apr 2012 11:54:00 +0000

YES I HATE BEST BUY
*OVERPRICED
*STUPID EMPLOYEES
*TREAT YOU LIKE CRIMINAL IF YOU WANT TO RETURN SOMETHING
*TAX
*OVERPRICED AGAIN
*GOOD PLACE TO WINDOW SHOP, then go buy on Amazon.com

By: LOL_GUEST

LOL_GUEST — Tue, 17 Apr 2012 07:58:00 +0000

lol, some of these comments are funny. best buy is becoming the new Circuit City. I know stores that are doing worse that are still open and not getting shut down like they should be.

This Bryan guy who keeps defending best buy obviously sucks the teat of best buy hard and went to his store meeting and loved it.

Just because they are opening 100 chinese stores doesnt mean anything for best buy in the US. unless you are going to transfer to China. opening up more best buy mobile stores. cool. just train your people right. stop going for the cheap hire. quality over quantity. Obviously they forgot about that.

I’ve gone to many different best buys in many different states and ill tell you 1 thing. dont let the first person who helps you ruin your experience. there will always be that 1 person in each store that will be helpful and sadly that person will be the outcast. Because they dont help the customer like best buy says to.

By: ABerry5

ABerry5 — Tue, 17 Apr 2012 07:46:00 +0000

initially I was pissed bestbuy consumed circuitcity I loved CC.. but after they consumed them and were essentially the only large electronics store and a monopoly, they actually adopted reasons I loved CC in the first place.. 110% price matching, returns have no stocking fee, can return without receipt, etc.. so they aren’t half bad when you stack coupons and specials together