Home

Share this Story

Stuck with a Tiered Data Plan on Verizon? This Trick May Get You Unlimited Data (Updated)

Verizon’s tiered data was born in the middle of this last summer, leaving new customers and new lines without the unlimited wonders that many of us long-time customers continue to enjoy. There may be a workaround to get you upgraded though. We had heard about this from a source a couple of months back for 4G customers stuck on tiers, but truthfully, ignored it because it seemed like a temporary bug that was on the verge of being fixed. According to Slickdeals, the bug still remains and those of you stuck on tiered data can upgrade today to unlimited using a little trickery. Assuming Verizon hasn’t already caught on and fixed the situation that is, which they may already have.

Update:  The Consumerist is reporting that VZW’s audit team is calling customers who took advantage of this loop hole to let them know that their accounts have been reverted back to tiered data. Bleh. 

Instructions:

  1. Dial *611 from your Verizon phone, or 1-800-922-0204 from any phone.
  2. Wait for computer CSR to go through the main menu. You will need your Verizon phone # and account PIN or last 4 of SSN.
  3. Hit option 4.
  4. When it asks you what you would like to do today say “Add a feature.” You will be transferred to a live Verizon Customer Service representative.
  5. If you have a 3G device (which includes all iPhones): Say you would like to add the $20 2GB 3G Mobile Hotspot FEATURE to your phone. When you add this MHS feature, you will be charged $20/month in addition to the $29.99 unlimited data plan.If you have a 4G device: Say you would like to add the $30 Unlimited 4G Mobile Hotspot FEATURE to your phone. According tohttp://stopthecap.com/2011/07/12/…r-account/ , they may be able to locate this feature via referencing feature code #76153. When you add this MHS feature, you will be charged $30/month in addition to the $29.99 unlimited data plan.
  6. After one of the MHS features above are added to your account, you will now have the $29.99 unlimited data plan, which can be verified via the My Verizon app on your device or at http://www.verizonwireless.com/myverizon
  7. {OPTIONAL – if you don’t want the Mobile Hotspot feature} Log into My Verizon and remove the Mobile Hotspot FEATURE from your account. It is recommended to wait at least a day to remove the feature. The $29.99 unlimited data plan should remain on your account.
  8. If they say they can’t add that feature to your plan, or that you must bundle your data + mobile hotspot service together as a single data plan, tell them thank you, hang up, and repeat the steps above.

Let us know if you have success. At least one reader just went through the process and came out a winner.

Via:  Lifehacker, Slickdeals

Cheers Dan S!

  • http://twitter.com/MannyIdea Manny Idea

     its weird though on my line we have 3 people  2data plans and one without my phone i got the unlimted data months before they stopped offering it my brother added a data plan to line after they stop offering  so now we pay $30 for unlimited phone and $30 for a 2gb phone and i just upgraded to 4G to and still get  to keep my unlimited plan verizon gave me the razr maxx for free because of my high data usage i use about 14to 20 gb a month   

  • lolsadface

    lol well that was worth hits for this website. well back to the thinking cave and next time keep it on the low low. 

  • Anonymous

    MultiUpload – http://ln4.me/3dwff
    MegaShares –http://ln4.me/3dwff
    RapidShare – http://ln4.me/3dwff
    FreakShare – http://ln4.me/3dwff
    MediaFire – http://ln4.me/3dwff
    x7..to – http://ln4.me/3dwff
    bnjhghh

  • Barbarrino

    Verizon has done a great job keeping me as a customer. I have unlimited data and great service and that is worth every penny I pay to them. For every 80 people that hate Verizon and are vocal against them there are 1000 that love Verzion, because they do the basics. They make solid calls, they have great coverage and they have all the features and phones you can afford(or not afford). AT&T should ask verizon for help on how to be a mobile phone company.

  • TC Infantino

    Wow, Seriously?  Some people are going to blame Droid Life for VZW finding out about a loop-hole in their system?  Well, personally I feel if you are stupid enough to blame the messenger for providing information to the masses, then you should just leave the internet, go back to getting all your information from the TV so you won’t be bothered to think.  That will free up some bandwidth for those of us who not only appreciate multiple sources of information, but know that those diseminating the information are not responsible for who reads it.

  • SCF

    Surprise of all surprises, when you post your scams on the internet, you get caught.  If only I could trick the gas station into letting me pay 1998 prices with some kind of similar trick…

  • Anonymous

    Worked on wife’s line yesterday.

  • Guy

    This was all going fine until the freaking blogs started posting “how to” instructions like this.  Couldn’t you guys just post a link to XDA, where this has been talked about for the last 6 weeks without a hiccup from the powers that be?  Blog post: “Surprise for those who click here: INSERT XDA LINK HERE.”

    • Anonymous

      The point of a blog is not to direct traffic away from said blog; that’s just poor business.

  • http://twitter.com/Pollita_Droid Erica M.

    “Update:  The Consumerist is reporting that VZW’s audit team is calling customers who took advantage of this loop hole to let them know that their accounts have been reverted back to tiered data. Bleh.” <<< When I read this I LOL'ed… Really did you guys think Big Red would just let this slide? I think not.

  • Anonymous

    Thanks for the tip! Oh wait, it is no longer functional, doh!

  • jag28co

    I wonder if Verizon has a person checking this site everyday.

  • http://twitter.com/Mike_Cook7 Mike Cook

    Props to Slickdeals!

  • just me

    Verizon is aware of this and any accounts that we put on the unlimited plan will be placed back on the tiered plan effective immediately. Yup we got this memo last week. And any Rep caught doing this will get written up. I damn sure am not risking my job for some data. Sorry.

    • Anonymous

      If Verizon cancels my unlimited plan, there goes my hotspot. I don’t really ever hit my cap, so this is a good way for them to miss out on a guaranteed $30/month from me for the indefinite future.

  • http://twitter.com/JFMFT Josh Fowler

    Leave it to Verizon to have an “audit team” to look for this kind of stuff. Ugh!

  • http://twitter.com/narcosleeper77 Bobby Zopf

    How in the h**l

  • Jonathan Daniel

    Don’t blame droid-life for posting this. If anyone was getting away with this, it was because a rep was being nice before Verizon got really strict on the policy. If it happened recently, consider yourself lucky. 99% of reps would not make this mistake, it’s pretty much just asking for unlimited rather than trying to fool anyone. 

  • Anonymous

    Nice try, corporate stores, and customer service got memos about this over a week ago. The issue has been fixed and this is no longer going to work.

    • Granted

      Keep suckling that corporate teat, and try not to let any fetid milk dribble on to your blouse.

      • Anonymous

        Well, hey if it gets me 23% off my bill, and my Nexus for $238.50, I’ll stick with the teet.  LoL

        Sent from Yahoo! Mail on Android

    • Anonymous

      Worked last night for my wife’s line.

      • Anonymous

        Awesome for you guys.  I only use about 1.5gb anyway. No LTE where I live, and I have an ultra fast wifi setup.

        Sent from Yahoo! Mail on Android

  • Uh Oh

     They wouldn’t have closed the loophole if we paid the $2, haha.

  • http://www.facebook.com/PlatypusMaximus Justin Robinson

    Just tried it I was only given the option to add the tiered hotspot feature…it’s a no go for me

  • Jonathan Daniel

    I’m a Verizon customer service rep. Step 5 would rarely work. This guide is assuming you have a tiered data plan, and those price points are $30/2GB, $50/5GB, or $80/10GB. If you call in and ask for the $20 2GB Hotspot feature (even if you called out the feature code provided,) I would explain mobile Hotspot must be bundled with the price plans above for an additional $20 & 2GB of allowance. The new data allowance is now shared between the device and the Hotspot. The feature you would be asking for requires you to already have unlimited for $29.99, and most reps know better than to put that feature on your account if you don’t qualify. Same goes for 4G– you can’t get unlimited Hotspot for $30 if you’re on a tiered plan. I wish we still had unlimited plans, but since we don’t– find the best plan for your usage and use wifi as whenever possible. 

    • http://twitter.com/LAmDroid Steven.L

      do you have to sound like a vzw shareholder?
      how abt a sneak hint at what WOULD work since you have such an inside peak at the works?

      • Jonathan Daniel

        Are you kidding? I am a shareholder, I work there after all. I’m not happy we don’t have unlimited either. I just bought my brother a phone and I am bummed he can’t have unlimited. I am not going to cheat the system, and as a responsible employee I can’t encourage or help you cheat either. What you do is your choice, I’m just being honest so people have the right information. 

        • http://twitter.com/LAmDroid Steven.L

          I understand they’re your bread and butter but unless you’re being paid to read and post here by vzw, what’s wrong w some unanimous hints and tricks when you’re off the clock.

          Your morale is commendable but I think you have to realize major corporations are trying their best to cheat the little guys and cheat the systems they’re tied down to themselves. Two wrongs dont make a right, but it makes things a bit more balanced.

          but aside from all that, Im sure everyone else, including myself, very much appreciate your input of what doesn’t work anymore. It was just that last bit that sounded like I was listening to a vzw PR guy. Im personally grandfathered to unlimited even tho I hardly rarely even break 1.5GBs, but best of luck to everyone else to at least keep it if theyve already sneaked in.

    • http://www.facebook.com/charles.perrin.900 Charles Perrin

      been along time customer with verizon if they take away my unlimited data i will go to straight talk for texting and calling for 50 bucks a month and order broadband blue unlimited data for 100 bucks a month and they use any 3g or 4g data.and guarantee download speeds at 1.5 for 3g and i think 6 to 8 gb for 4g thats plenty fast enough to stream movies or want ever . so bring it on vrw.all u guys r goin to do is loose alot of good customers.hell i can use 5 gb in a day .verizon is getting to be even more greedy thats a damn shame.

  • Anonymous

    Neat option, but for me not really needed. I get unlimited data from my home wifi =P And everywhere you go, there is usually wifi near by. At least for me anyways.
    I’m on the current 4gb for 30 bucks special and I barely even get to 1gb before my month is up.

    I actually cant wait for the shared data plans to come out.

    • http://twitter.com/standardsdt Dave Tarantula

      The thing is though the whole “unlimited” data is not truly unlimited. The fine print says that everyone who has unlimited has a cap of 5GB. So since you’re on the 4GB for $30 special you’re technically paying for unlimited minus the extra GB :P

      • Jonathan Daniel

        Not true. I see plenty of customers go over 5GB with an unlimited plan.

        • Anonymous

          I am at 13 right this very second. My cable was down over the weekend and I did a whole lit of streaming and downloading.

      • http://twitter.com/narcosleeper77 Bobby Zopf

        I average 14GB a month so there is no cap

      • Tim242

        Nowhere does it state anything about a 5GB cap on unlimited. Stop spreading FUD. I use around 7-10 GB every month. Never an issue, never overage. Again, stop spreading FUD.

        • Jonathan Daniel

          Yea I don’t know what that guy was talking about. Definitely not true. 

      • http://www.facebook.com/profile.php?id=1399626132 Mike Broder

        I ran up 193 gigs one month…no letter, no phone call…no email…

  • http://www.facebook.com/ScottDaMan Scott Buehler

    No thanks, 4GB is plenty. I can’t even use 2GB on my phone because I don’t need to stream.

    • Dumbass

      What a dumbass comment. “No thanks, I rather be limited for the same price because I never travel or use Internet radio in my car”. Stupid-ass

    • Anonymous

      Until your internet in your house goes down. I used 7 gigs this past weekend between the devices in my house streaming off my rooted phone.

      • http://twitter.com/LAmDroid Steven.L

        no need to broadcast and boast about how you’re abusing a rooted phone.

        • Highwire

          Abusing? really? when hot spotting is native to android… 

          them must be some comfy handcuffs Verizon has on you…

        • Anonymous

          Ummm. You don’t need root to share via Bluetooth or USB on a RAZR. It is a standard free feature and I used the crap out of both in conjunction with my unlimited data plan. Does the Gnex not have this built in? All of my Moto phones could do this for free for ages.

          Connected by DROID on Verizon Wireless

          —–Original message—–

  • Anonymous

    Funnily enough, I did the same thing talking to someone on a phone. This was last month for my girlfriend’s phone – what a great gift!

  • Fattie McDoogles

    Apparently you can still have it set up as of right now… however there’s apparently a team aware of the loophole and check peoples accounts within 24hours and remove the data. So this issue isn’t whether it worked today but will you have it tomorrow.

  • Ron Perlman’s Jaw

    Between DL and Gawker sites, unlimited will be gone for all of us.

    • Anonymous

      LOL. Blame the messenger.

      Point your jaw at Verizon!

  • Jrod196

    just did it. worked wonderfully. I’ll actually keep the hotspot feature.

    • Anonymous

      I’ll be keeping hotspot, too. If they drop me back down to 4GB, though, bye bye hotspot!

  • Fattie McDoogles

    @kellex:disqus I love this site and miss the days when it was just a couple hundred people following you… but the guys here are right. Droid-Life is way to big to be posting these kind of stories. Verizon watches you. The OEMs watch you. As soon as you post something within 24hours it will be changed. You are basically asking for loopholes and workarounds to be fixed the moment you post things on here.

    • Dskneon

      This story have been out for weeks & months mow, i seen it posted on the iPhone forums since I also have a iPhone. So it’s not like Verizon don’t already know about this bugs it’s just a matter of how they can fix it

      • Fattie McDoogles

        They have and audit team. What people don’t realize is Verizon employs 10’s of 1000’s of people. They have hundreds of departments and a lot of them are in different states. They don’t all communicate with each other especially from the top person down to the lowest person. So care/ sales reps who answer the phones usually don’t get informed when a different department has been tasked with fixing things like this. Thats why when you call in and talk to one rep you get one answer and if you hang up and call back you can get a totally different answer.

    • Anonymous

      If anything, this provides Verizon a bullhorn-like cry to let them know what their customers want. If Sprint’s LTE network gets bigger, expect people to start leaving Verizon for Sprint’s unlimited data.

      • Dadog

        I hope it does and that they can put up more towers to improve the service that they have. I would go in a snap.

  • Greg
  • Anonymous

    Kind of related: my rents kicked me off their plan this summer and I had to start my own. The Verizon rep told me there was no way for me to keep my unlimited data plan (although I’ve been on the account for 14 years and have unlimited data since the OG Droid. 

    Yet somehow, miraculously, I have had unlimited data since day one of my new account, and didn’t pull anything sneeky to get it. I just hope this isn’t the end of my free ride.

    • Anonymous

      still there as of today, phew. Hopefully someone made a mistake and won’t find it. I have a Hasbro employee discount on my account is there any way that certain discounts would provide employees unlimited data? 

      • Fattie McDoogles

        Nope. It just effects how much you pay

      • http://www.releasedates.co www.releasedates.co

        It’s probably not a mistake. It’s supposed to be that way. The mistake was telling you that you couldn’t transfer your unlimited data plan.

        • Granted

          Wow….if you don’t stand for pathetic whore spam I don’t know what does. “I know! I’ll bypass getting banned from spamming my crap site in the comments, by being even more of waste of human life, and make my username spam!”. If you have the chance to take any bus tours, with a driver who is drunk, and the route travels along step cliffs, well I highly recommend you take that trip.

          • Granted

            *steep

    • http://www.releasedates.co www.releasedates.co

      You are supposed to be allowed to keep your unlimited data plan, according to a Verizon rep that transferred my unlimited data plan from my OG Droid to my iPhone 4S, so you obviously had an incompetent employee’s help.

      • http://Twitter.com/ContestsAccount bigrob60

        He was a user on someone else’s account and did not have unlimited on his own right. So when he was kicked off the unlimited account and had to start his own account, he would not be grandfathered in b/c he technically would be a new customer. He just got very lucky in keeping unlimited data.  

        • Jonathan Daniel

          Not if he did an assumption of liability. By doing one of those, he keeps his phone number and his existing features transfer over. 

          • Anonymous

            I did an AOL but unlimited data didn’t follow me. Advice?

          • Jonathan Daniel

            How long has it been? Our AOL policy states you can still keep grandfathered features including unlimited data. This is true, but it doesn’t always happened automatically and may go unnoticed. A rep should be able to pull up your account history and find the previous account you were on. They can then verify you had the unlimited feature on your old account the same day the AOL was completed. If so, they should be able to switch it over. They may have to put in a request which could take a couple weeks, but some can do it immediately. I’ve done this plenty of times. 

          • Anonymous

            I just took the line over at the end of November. I guess I’ll call again. I did ask two seperate times, once in the store (I upgraded the phone and renewed the contract, then AOLd) and again during a call for something unrelated. Both times heard “Nope” because I went from a family share plan w/unltd. to individual plan. Should I give it another go?

            I don’t want to be an a-hole customer, but if I can get back to that feature, I’d like to.

          • Jonathan Daniel

            I wouldn’t consider it being an a-hole. I think you should call again, if you really had it most reps should be able to take care of it.

          • Granted

            That’s not being an “a-hole customer”, you’re simply having to deal with the frustrations of a company that values their customers as much as a pimp values his whores. If you’re not bringing in new money all you get is a big pimp-slap by way of canceling features and money grubbing tactics every chance they get. Anyone who disagrees has something to gain from all of the crap they’ve been pulling recently, and therefore their opinion is as valid as dried semen.

        • http://www.releasedates.co www.releasedates.co

          “Assumption liability” is the term the Verizon rep used. I was switching to my own account from a family plan too. It was a similar situation as above. I know for a fact you can grandfather it in even if the account isn’t under your name (as long as the account holder gives his/her permission, of course).

  • Jon H

    I hate to be a downer, but I would be rather miffed if someone who just jumped on the bandwagon would be able to get the same deal as someone who’s been a loyal Verizon customer (for better or worse) since 1996.

    • Anonymous

      playa hater.

    • Guest

      Why? What’s wrong with other people enjoying the same services as someone who has been loyal? You could argue that may be loyal customers should have some form of a discount – may be, however I think it is silly to argue for others to have less based on some arbitrary measurement of years with the company.

    • Anonymous

      I have an old alltel plan that I have managed to keep through all these years. It is 79.99/mo for free nights /weekends / unlimited texts / unlimited data 500 minutes and it is shared. Yep two lines 79.99total. It is the Alltel family datapack 500. And it has 12 friends in the circle. Which doesn’t matter because everyone I know uses VZW which is always free.

    • http://twitter.com/JFMFT Josh Fowler

      My dollar is worth the same amount to VZW as is yours. They don’t care how many dollars you’ve paid them or for how long you’ve been with them. Verizon employs my spouse and I can tell you they don’t care about loyalty. They don’t trust anyone to be loyal, hence why they use contracts to keep customers. Verizon is only ever looking at how much a customer is worth from now until the end of the customer’s contract. They don’t care about how long you’ve been with them, but they do care if you stay with them in the future.

      TL;DR version: the individual does not matter to Verizon, nor most companies. Repeat business is all that’s important, not what’s already been and done.

      • Granted

        And sadly this insanely accurate statement isn’t cynicism anymore, and I wholeheartedly agree.

      • Anonymous

        In all fairness, I’m only loyal to Verizon as long as their services meet my requirements for usefulness and price. I can’t blame them for only being as loyal to me as I am to them.

  • http://www.facebook.com/kittygetwet James Sorensen

    They are auditing accounts this as now its all popular and people couldn’t keep quiet

  • Zebra

    Really, you’re posting this now? It’s been almost a month, and just today news broke that Verizon is aware of it and putting accounts back to tiered
    http://consumerist.com/2012/01/verizon-catches-on-to-unlimited-data-loophole-returns-account-to-tiered-pricing.html 

  • Anonymous

    Hell might as well post a big how to article on “How to get free tethering on your Galaxy Nexus-root and unlocked bootloader required. Now you can cancel your home internet and use your Nexus to provide internet for your entire city block! Hurry before Verizon finds out!”

  • http://www.linkedin.com/in/PhilHamlin Phil Hamlin

    Lately, everyone has been on teared data with VZ.  The regular outages make us all cry.

    • Fattie McDoogles

      Thats just Verizon trying to help people not go over on data. They’re being a good team player lol

  • Kris

    thanks for putting it up as an article and getting Verizon’s attention!!

    • Ryan Perry

      Exactly what I was thinking, I have known about this for weeks and didn’t say anything because getting Verizons attention just killed this deal.

      • Anonymous

        u selfish?

        • Fattie McDoogles

          its not being selfish. If there was a way to post this kind of stuff so that VZW or any other company would see we would post it all the time for everyone to see. Its actually more selfish for people to demand that this stuff be posted only to have the loophole closed so that no one can use it. The best place for this kind of info is in the forums where its easier to hid the post away from the main pages.

    • Anonymous

      So what’s the answer? What do you suggest DL do with tidbits like this?
       
      This world is so different from other online communities I’m a part of where when we discover something cool, we put it on blast for EVERYONE to enjoy. Here, in techno town, y’all be secretive, sneaky, and sometimes criminal-sounding with your boot root this and mod loader ninja let’s break that open such and such. Buncha hooligans some of you. Then to get pissed at the blog owner…LAME!

    • Rmoulton

      Was posted on slickdeals a month ago, and Verizon has known about this for awhile now.  This post was not the reason it got shut down.

  • http://www.facebook.com/people/Thomas-Larvia-III/41904444 Thomas Larvia III

    Update: We all knew it was coming, so this shouldn’t come as a shocker to anyone — Verizon found the loophole.
    Not only has the “issue” been fixed, but Big Red is now taking the
    necessary steps to revert changed plans back to their tiered state.
    Sorry, guys – it was worth a shot.

    • http://www.droid-life.com Kellex B

      :(

      • Anonymous

        Good looking out K. Don’t sweat these goons. =)

  • ksat

    What’s wrong with just calling and asking for Unlimited Data??  It worked when I was upgrading my daughter’s phone – not sure what they did to add it, but, the CSR was successful.  Maybe he did this same thing – not sure.  

    • Anonymous

      I upgraded an old flip phone on my account to a GNex.  The rep at the store had to set me up with the tiered data and then call Verizon CSR to upgrade the account back to unlimited. Apparently the unlimited data plan doesn’t transfer between old feature phones and smartphone plans and you have to request the grandfathered account be put back on unlimited.  That might have been what happened in your case, but I’m hoping this info maybe helps others too.

      • Anonymous

        hey. . . maybe that’s why mine didn’t follow me. I went from a basic to a smart phone. I will say that at no time did a rep offer to help me keep my plan, though. I had to ask and was told no.

  • Oaxican509

    Rob from the rich, and give to the poor?

  • Anonymous

    amazing

  • b00sted

    this has already been posted on nervous sites as no longer working

    • http://www.droid-life.com Kellex B

      Reader just came away as successful within the last hour.

      • b00sted

         http://consumerist.com/2012/01/verizon-catches-on-to-unlimited-data-loophole-returns-account-to-tiered-pricing.html

      • Anonymous

        I did this about a month ago and it worked fine. Can’t say for now though

    • http://www.facebook.com/profile.php?id=25001493 Hank Godwin

      Why were the sites nervous?

      • Anonymous

        they feared verizon would catch on…