Comments on: Sharpen Your Pitchforks, Samsung Galaxy S May Not Get “Value Pack” Upgrade Either

By: Anonymous

Anonymous — Fri, 20 Jan 2012 20:09:00 +0000

GSM is not great in the U.S. Verizon is the much more reliable option. And when I made that post the Sprint Galaxy Nexus hadn’t been announced. Now though, for the first time there is the possibility (not subsidized on all carriers and non subsidized phones don’t make sense in the U.S.) of having a Nexus on all carriers.

By: Anonymous

Anonymous — Thu, 05 Jan 2012 04:23:00 +0000

There is a shock Samsung isn’t updating a phone. Shouldn’t Galaxy S users be used to this by now? Unless your Samsung Phone has the word “Nexus” in the name don’t be shocked if it doesn’t get update or it takes forever.

By: Anonymous

Anonymous — Wed, 04 Jan 2012 22:33:00 +0000

They should enable a “dev” or “canary” mode like they do for Chrome OS/browser.

By: G8orboy11

G8orboy11 — Wed, 04 Jan 2012 21:08:00 +0000

i am in the same boat and pissed off about it. if they release a phone three months ago they should be prepared to keep it updated for etleast a little while.

By: Anonymous

Anonymous — Wed, 04 Jan 2012 19:23:00 +0000

You can’t compare the OS of a phone to a PC. Companies should update os on the phones for the life of the 2 year contract. Most people can’t afford to upgrade their phone midway especially since verizon and sprint both took away the 1 year renewal. If you don’t mind paying over $300 to get a phone with the latest OS then go ahead. The gs1 is plenty capable of running 4.0. Its just samsung can’t tweak it to work with their crappy wiz ui. And again, you can’t compare a mobile os to a pc os. They are completely different not to mention one is easier to upgrade than the other.

By: Stephen Cox

Stephen Cox — Wed, 04 Jan 2012 18:39:00 +0000

So since my Galaxy S phone – the Stratosphere – was RELEASED in October with Gingerbread, then that means I get no more updates? Hell, the phone is only 3 months old! What am I going to do for the next 17 months?

By: Anonymous

Anonymous — Wed, 04 Jan 2012 18:22:00 +0000

but you can still buy the OS and install it whereas for the phone, you’re just stuck on your old OS. It’s more like if you buy a pc with XP that can run W7 just fine, but Microsoft will not provide a way for you to do so. Costs aside, the option’s not even available to consumers. (I understand rooting is the way to go, but not everyone knows how to/will) I personally don’t think this looks good for Google and I see it improving with Holo, but their main competitor is Apple which has a great track record of providing updates and new firmware releases even for 3 yr old devices. Just imagine the backlash if iOS6 won’t run on the iphone4.

By: Anonymous

Anonymous — Wed, 04 Jan 2012 18:14:00 +0000

Except Vista didn’t come out within a year of XP and Win 7 didn’t come out within one year of Vista, and even when it was about to come out, manufacturers were wise enough to generate goodwill by promising an upgrade (roughly 6 months). You don’t think ending support 1 year after the phone was released is a bad move on Samsung’s part? it took 3-4 years for Apple to stop major iOS upgrades for their 1G ipods/iphones, as a comparison

By: Anonymous

Anonymous — Wed, 04 Jan 2012 18:06:00 +0000

I might be naive, but i don’t think it’s asking for too much for companies to support their product for two years (the life of most cellphone contracts in the U.S) let alone 1 year. Rather than placing the burden onto the consumer to find ways around it, shouldn’t they take responsibility for it? Not to mention, move on = buy a new phone after 1 year while mid contract? That sounds like a horrible solution.

By: Anonymous

Anonymous — Wed, 04 Jan 2012 17:36:00 +0000

awesome

By: steve

steve — Wed, 04 Jan 2012 16:27:00 +0000

this is the reason why i will never buy samsung again. they’re support is the worst i have ever seen next to gameloft…lol. really tho. galaxy S phones sold in the millions. samsung you are the WORST at support. you wont get my skrillah anymore…

By: Dan Letsch

Dan Letsch — Wed, 04 Jan 2012 15:17:00 +0000

Which was part of the deal when you bought it. You were never told you would get every single new thing that comes out for as long as you keep your phone.

By: Dan Letsch

Dan Letsch — Wed, 04 Jan 2012 15:16:00 +0000

It may not cost anything to purchase the software, but where do you think the money comes from to pay all of the developers, testers, and everybody else to actually get it running on the device.

I understand wanting support during your 2 year contract, but that contract is between you and your phone company, not you and samsung. If Verizon would like to pay to have the software upgraded that is their option, it should not be Samsung/moto/HTC/LG. If you have been paying a fee for upgrades, I could see it that you would expect it, but you are not. Support does not mean you get anything that comes up, it means they will support the device (IE – bug fixes, security patches, etc).

Mobile devices have by their nature a shorter life span than pc’s (as do laptops due to them being mobile). There are people that buy computers and run them for 15 years, but that does not mean they will get the latest OS for free and be able to use it on that pc.

By: Jarred Sutherland

Jarred Sutherland — Wed, 04 Jan 2012 14:59:00 +0000

They want to force people to buy a new device. It’s a complete sham because obviously you’re locked into a two year contract.

All I can say is vote with your wallet, that’s the only thing that gets their attention.

By: Arthur Uscg

Arthur Uscg — Wed, 04 Jan 2012 14:29:00 +0000

Yes, I receive a free upgrade because i bought my laptop within 6 months of win7 release.