Comments on: Verizon’s Return Policy Changing to 14 Days

By: Rschuerman

Rschuerman — Sat, 03 Dec 2011 18:36:00 +0000

Buyer beware!! Two weeks ago Verizon associates made promises to retain me as a customer, but when the time came to honor what was promised, a different Verizon associate told me there is no record of such an agreement and insinuated that I was lying. Well here’s a promise that will be honored, when this contract ends, so does my relationship with Verizon. The next cell phone company I use (probably AT&T) will have to give me everything in writing prior to my signing. In addition, I will go out of my way to tell everyone I make contact with how Verizon used such unethical tactics just to make a few bucks.

By: Dissatisfied

Dissatisfied — Thu, 01 Dec 2011 16:28:00 +0000

the new lg phones suck! They’re like slippery eels and the pad keys are so small a person makes many mistakes while texting. Comeo Verizon….you can do better than this phone.

By: Jim P.

Jim P. — Mon, 21 Nov 2011 15:47:00 +0000

WARNING !!! Be very careful when purchasing a smart phone from VERIZON,( especially a DROID )
VERIZON has changed their return policy from FOUR to Two weeks, reason being by the time you download your Apps, learn how to use it and find out that the BATTERY ONLY LASTS 6 HOURS !!!!
YOU CANNOT RETURN IT !!!! VERIZON WILL DO NOTHING !!!!!!!!!!!!!!! YOU ARE STUCK WITH A PAPER WEIGHT !!!!!

By: Anonymous

Anonymous — Thu, 27 Oct 2011 14:16:00 +0000

lmao lmao . . . oh boy… The good ole days when we thought the Bionic was coming soon

By: TPO

TPO — Wed, 03 Aug 2011 21:36:00 +0000

I will know too…but…what about when there is a problem with the electronics…20 days out. Refurbished! Yep…get some other poor souls problems!

By: Jbtexas

Jbtexas — Wed, 13 Jul 2011 17:29:00 +0000

why does Verizon charge 25% restocking fees when returning accessories you didn’t need after all that are UNOPENED and UNUSED — all within 3 days of purchase? The receipt says “MAY” charge a fee… not “WILL” charge a fee. Stores and District Manager say it’s non-negotiable. My 2yr plan expires next month… should I stay with VZ? hmmmm

By: Scrogfill69

Scrogfill69 — Wed, 27 Apr 2011 04:29:00 +0000

they were only worried about their 70 dollar restock fee

By: Scrogfill69

Scrogfill69 — Wed, 27 Apr 2011 04:27:00 +0000

i just went through hell getting a Samsung Galaxy Tab , worst pc of crap ever, 7 days and they would do nothing finally i threatened to call the cops thats when they gave me a new one without opening the box so i am so apple bound its not funny screw androids and all the gang bangers who love that bs

By: hearing aid

hearing aid — Fri, 18 Mar 2011 04:57:00 +0000

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By: Lmasteur

Lmasteur — Sun, 13 Mar 2011 22:54:00 +0000

would you get all your money, if return the motorola Xoom?

By: MrDoon

MrDoon — Thu, 03 Mar 2011 15:52:00 +0000

AT&T is still 30 days for phones

By: Anonymous

Anonymous — Wed, 02 Mar 2011 21:46:00 +0000

What about the Xoom? Or other tablets? Is it just for phones?

By: kenziebenzie07

kenziebenzie07 — Wed, 02 Mar 2011 07:01:00 +0000

I sold my prepaid straight talk phone that i paid 45 dollars a month for unlimited eveything to get a contract with at&t so i could get a cute android phone. my first bill was supposed to be about 150 but got iton the web today and its 220!!!!!!! so at&t can burn in hell for all i care because when i call them tomorrow and cuss them out if they dont fix it i guess they wont be getting paid. so i would suggest to everyone tat imsure verizon or any other company is 10 times better then at&tthey are nothing but liars and if they screw with me before they cut my phone off ill be sure 2 rack up the bill with plenty of expensive apps

By: Anonymous

Anonymous — Fri, 14 Jan 2011 01:06:00 +0000

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By: Ken

Ken — Wed, 12 Jan 2011 01:49:00 +0000

lol, called them again today..they acknowleged policy changes coming up..but wouldn’t speculate on what they were. would not confirm or deny anything. lol