Comments on: Verizon and Asurion Open Enrollment Is Open, Good Time to Insure That Device

By: Daniel Maginnis

Daniel Maginnis — Fri, 18 Jan 2013 19:51:00 +0000

I’m pretty sure best buy does not cover total loss which is a big deal to me. I have lost 2 phones since having a cell.

By: JohnPA2006

JohnPA2006 — Thu, 17 Jan 2013 15:24:00 +0000

I have had phones from Verizon sent to me that were refurbs, if I claim against Asurion, are those retail new phones, or same refurbs you would get from the Verizon store?

By: JohnPA2006

JohnPA2006 — Thu, 17 Jan 2013 15:23:00 +0000

There is a deductible. If in fact their is no deductible then that insurance company is operating its business at a profit loss on every claim.

By: Benjamin Hodges

Benjamin Hodges — Thu, 17 Jan 2013 14:04:00 +0000

I’m assuming Asurion doesn’t check to see if you have rooted the device and invalidate your warranty for it?

By: Mike

Mike — Thu, 17 Jan 2013 13:08:00 +0000

Sorry I forgot to mention he had an OG droid as well before his SIII with no insurance and no problems, so you can add another 2 years or $167.76 to his savings with easily makes it worthwhile not to get the insurance. Also believe it or not Samsung had the phone back to him in about a week, which he just reactivated his OG Droid in the meantime. With 5 people on my account I am more than willing to take the risk than to shell out $419.40 a year in just TEC fees.

By: litobirdy

litobirdy — Thu, 17 Jan 2013 12:48:00 +0000

Yes they cover accidental coverage.

By: David Bavin

David Bavin — Thu, 17 Jan 2013 09:45:00 +0000

Smashed my Note II the first 3 weeks I had it.

By: michael arazan

michael arazan — Thu, 17 Jan 2013 09:34:00 +0000

My asurion is 6.99 and the deductible is 99$. I think the average is $99, was for my D1 and Gnex, just used it for the first time on my Gnex smashed screen. 3 years of paying Asurion. Nice to have it and they sent me it overnight and got it on a Saturday.

By: Prole

Prole — Thu, 17 Jan 2013 03:22:00 +0000

So what exactly are the terms of TEC? If my phone is acting up, say, dropping signal, or restarting repeatedly – can I get a new phone for free? Is there a deductible?

By: eric1743

eric1743 — Wed, 16 Jan 2013 23:12:00 +0000

When I worked at ATT any asurion claims did not alter TOS.
I also have the unlimited plan with Verizon and was able to file a claim without altering my plan.

By: eric1743

eric1743 — Wed, 16 Jan 2013 23:09:00 +0000

I can confirm this works, you might have to re-activate the broken phone and then add the insurance. Say you broke/lost it today and they’ll ship one out same day.

By: rawheat200

rawheat200 — Wed, 16 Jan 2013 22:52:00 +0000

I was able to go through thw process and register for the extended warranty for my Note 2. Lets see if they bounce it back and state that im not eligible.

By: Bob

Bob — Wed, 16 Jan 2013 22:05:00 +0000

Just tried to register my GSIII online and it said “We are unable to complete your request online. Your transaction must be completed directly with Verizon Wireless, please call 1-866-208-4395 to enroll in equipment protection.”

By: Dreamchaser

Dreamchaser — Wed, 16 Jan 2013 21:44:00 +0000

I have been using Asurion since 2007 as a Verizon customer and LOVE it. I pay the TEC $6.99 fee every month and it is well worth it. I was on vacation last summer and lost my SIII was able to have my new phone (brand new with new battery, headphones, etc) shipped the next day to my vacation spot. No hassle or anything. It’s only a $100 deductible for smartphones and $50 for non-smartphones.Limit 2 claims per year. It takes like 5 mins to file a claim online. If your phone is no longer in stock they offer you the next best phone that’s out there. Back when I had an LG Voyager dropped it and broke it and Asurion said they didn’t have that phone anymore so I was upgraded to a Droid 2 global as a insurance replacement. Sometimes they send you a refurbished device sometimes a brand new out the box device. I mean 9 times out of ten when you get a replacement phone from the store it is usually refurbished.

By: David Bavin

David Bavin — Wed, 16 Jan 2013 20:33:00 +0000

Exactly what I did. Best insurance ever. And replace your device as many times as you want.