Comments on: Google Appears to Have Oversold the Nexus 4 – Surprises Customers With Status Change Backorder Emails

By: David M.D.

David M.D. — Tue, 20 Nov 2012 01:16:00 +0000

Obviously if you got your order in the cart, then I’m not referring to you.

Eh, iono. Maybe cause I got it through with no error I’m just not really caring about other’s errors. *shrugs*

By: LALinMN

LALinMN — Sun, 18 Nov 2012 03:40:00 +0000

No, Apple has managed their launches quite well actually. I guess I just meant the disloyalty and disrespect towards the customers really…

By: Robert Johnson

Robert Johnson — Sun, 18 Nov 2012 00:39:00 +0000

Actually, they don’t charge until they ship. And they’ll waive the shipping charge, then.
But, of course, cancel if you don’t want to wait around on your hands for three weeks.

Why do you expect this from Apple, btw…have they ever a botched a launch like this?

By: Elliot Eliite

Elliot Eliite — Sat, 17 Nov 2012 04:20:00 +0000

We expect much better from Google, if they simply had of put a preorder when the dmn thing was announced I would have got my damn phone yesterday, along with everyone else, but instead I bought a phone that wasn’t there and now I have to wait till my fricking exam week to fricking get it! screwed up big time Google. Good Job! DISAPPOINTED!

By: Jeremy Adams

Jeremy Adams — Fri, 16 Nov 2012 19:14:00 +0000

Just got my shipping confimation!!

By: Jeffrey Blattman

Jeffrey Blattman — Fri, 16 Nov 2012 16:28:00 +0000

huge difference. apple has pre-orders, and takes back orders in an orderly fashion and gives each user a solid ship date. google? no pre-orders, no back orders, just a big red “sold out”.

By: Jeremy Adams

Jeremy Adams — Fri, 16 Nov 2012 16:05:00 +0000

I was told the same minutes ago, I would feel a lot better if i got a tracking email at some point today, the rep explained to me that I may not get one and i should expect my phone today or tomorrow.

By: Brandon Shaw

Brandon Shaw — Fri, 16 Nov 2012 15:13:00 +0000

I still don’t have confirmation of shipment or back order. I just called Google and I was told that if I DID NOT receive the back order email by now then I am good to go and will get the phone, but my order is still being processed. I called twice and got the same answer from 2 different folks. I was told that with all the problems and glitches with the ordering system it has taken them longer to get the devices processed for shipping. Bottom line is that I was told if you have not received the back order email by now then you are good and yours will be on the way, just a little later than expected. Hope that helps some folks.

By: Tim

Tim — Fri, 16 Nov 2012 14:02:00 +0000

Actually, my order went through before the system thought they were sold out, and mine still got put on backorder. Google screwed up, plain and simple.

By: Prox

Prox — Fri, 16 Nov 2012 11:39:00 +0000

Does anyone’s Google wallet actually say back ordered or does it still say pending.

By: michael arazan

michael arazan — Fri, 16 Nov 2012 08:29:00 +0000

Considering that the Galaxy Nexus was a hit for verizon and in other countries, and was the top selling Nexus phone before this, You’d think they’d have anticipated more of a demand.

By: Alan Paone

Alan Paone — Fri, 16 Nov 2012 07:26:00 +0000

Apple usually backs that up with numbers. When they sell out they usually put up a press release saying “Golly gee, we made 10 million of the damn things and you crazy kids bought every single one of them!”
Google’s website to buy them crashed (which would be terribly embarrassing if they were an internet company) and sold out in a half hour, but a bunch of the orders were for phones that don’t actually exist, and we don’t know how many they sold. They aren’t saying anything to the people who can put a positive spin on this, and they aren’t giving us anything positive to say.

By: LALinMN

LALinMN — Fri, 16 Nov 2012 06:14:00 +0000

They’ve lost all respect for their customer apparently, resorting to jerking them around like some peckers

By: LALinMN

LALinMN — Fri, 16 Nov 2012 06:12:00 +0000

This is horse-manure. They take my money, charge me exorbitant taxes and shipping costs, then refuse to send me my phone. It’s like they don’t care how or when you get your device as long as they have your money. I expect something like this from apple, not from Google, arguable one of the most powerful companies in the world. I feel scammed. I’m feeling ready to just cancel my order and buy a Note II…

By: Niwri Ayom

Niwri Ayom — Fri, 16 Nov 2012 06:07:00 +0000

Stupid remark.