I’ve said it before and I’ll say it again… Motorola typically
makes high quality ‘physical’ devices. However, their firmware and software groups
have major shortcomings. It isn’t that they don’t have enough competent
workers, or can’t hire them, it’s a management problem, period. This is not a
recent problem as it has been going on for many years. I used to deal with
Motorola on IT equipment. They built a quality ‘physical’ product, but their
firmware and software was always lacking. Changes and fixes were commonly
delayed and often lacked all the changes advertised. If you were planning any
significant changes in your IT department that involved Motorola you always had
more than one backup plan, especially production dates. Unless Google makes major
management changes in the Motorola development arena I expect a fairly large exodus
of Motorola Smartphone customers. If I don’t see strong evidence of significant
improvement I will not buy another Motorola Smartphone. By the way, I don’t hold
Verizon harmless when it comes to OTA system upgrades. Verizon is well known as
a ‘bloodsucker’ business and will continue to nickel and dime their customers
at every turn. I live in an area where Verizon’s coverage is my only option
right now. If I had options I’d switch in a heartbeat.