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Google Wallet No Longer Working at All on Verizon Galaxy Nexus (Updated)

For months now, if you were using a Galaxy Nexus LTE, there were ways for you to cirumvent Verizon’s ridiculous block on Google Wallet. All it took was either a browser trick, a sideloaded .apk, or a custom ROM with the app built in. It was pretty simple, for the most part.

As of today, it appears as if Verizon and Google have found a new way to block the app from working on your phone, one that kills off most of the previously working workarounds. More than a handful of users tipped us off to a new pop-up (pictured above) that mentions something about the Wallet app no longer being “supported.” It then asks that you tap an “Update” button to get the latest version from the Play Store. Of course, once you tap “Update” and head into the store, you are greeted with a message that says that your device is not compatible.

I can’t imagine that the lovely developer community won’t find a workaround, but for now, you’ll have to sit tight and deal with one of the more frustrating situations we have ever come across in Android. Thanks for keeping it “open!”

Update:  Thanks to the wonderful DL community, you can jump right into the comments and get yourself a new and working .apk.

Cheers James, Jon, Craig, Andrew, and Daniel!

  • Q

    Scumbag Verizon. Why do they care so much about people using Wallet? I swear, Wallet is finished. It’s only supported by one carrier on a few models. Other carriers actively block it and only phone nerds can use it by jumping through hoops. On that google conference a couple weeks ago, they said they were working to get Wallet supported by more carriers.. What a joke that was.

  • Jeremy Martin

    You can also edit the build prop file to set your phone device to be the maguro version, reboot, and get it directly from the play store.
    Edit these files:

    ro.product.device: maguro
    ro.product.name: yakju
    ro.product.model: Galaxy Nexus

    Reboot…it will update from Google Play…dont open Google Wallet just let it update….Edit the files again and revert them back to toro and mysid…reboot. Enjoy Google Wallet.

    • Dave Giromini

      Hi Jeremy, how do I access these files to change the names? I side loaded the apk that is currently available, but would like to do the update right from the Play store.


      • If your not able to install it initially from the Google play store it will not updates from there. If you side an app then it will not update from there at all either though.

        Thank you,
        John Cantrell
        Sent from Galaxy S3

      • Jeremy Martin

        You need to first have your phone rooted and then use an app such as rom tool box and go to Performance tab then build.prop editor. That is the easiest way.

        • That does not work for an GS3 anymore last I checked

          • Jeremy Martin

            Worked for me again just now on my Galaxy Nexus

  • andrew725

    …and this was the absolute last straw. the Verizon version of the GN is a hot freakin’ mess. Bye bye VZW it was NOT good knowing you.

  • Tim242

    I am so done with Wallet. It is way too much trouble for something with such limited use. It was a fun novelty for a minute. Now, not so much.

    • Chris Pinola

      I agree, I don’t really use it anymore either. I think Square has the better model, its just not as widespread…yet.

  • Chris Pinola

    Hey guys, I made a torrent of this to take some strain off everyone’s personal Dropbox, here’s the magnet link:


  • jay_peter

    Android is pathetic. Why would anyone buy a phone when you’re not promised updates?

    • Tim242

      People with the freaking iPhone 4 didn’t get siri and won’t get navigation. What good is an update when all of the good features get left out?

  • BulletTooth_Tony

    I still think we need to file this with the FCC and get normal access returned. We won 3rd party tethering, let’s win this.

  • Sticker

    Verizon has lost a customer in me after my contract is up just for this debacle! I will buy my own phone and go prepaid from there on out. I am tired of these carriers trying to bully their customers!

    • Barlog

      I agree 100% and I plan on doing the exact same thing, this is complete BS! They say nothing about the JB update for the Nexus then pull this crap! I’m so done with Verizon

      • Matthew Harmon

        It’s a recipe for the perfect storm. Google owns the operating system, the carriers own the network and NO ONE is accountable. If I didn’t follow this forum and was an everyday ‘Joe User’, I would not be able to take advantage of half of what android is capable of doing. The whole this is so disjointed.

        Not to mention, the updated version of Wallet was awful anyway. I had to walk around a store for 10 minutes waiting for it initialize, then do to a garbage UI, I couldn’t tell if the card was inactive or active, which took another 5 minutes to activate it. I’m spending what I have left on my pre-paid card and getting rid of Wallet, not worth the hassle.

        • SOMFW

          Not true at all. Just look at the example Apple sets over and over. Much as I hate all things Apple, Except my Nano, They do, do it right. Android / Google’s problems and its Achilles Heel is and always will be, To many models, Manufacturers and Allowing the carriers to dictate the terms to them.. They decided long ago to go for Mass Market penetration, and volume and in doing so, have given the OS no where to go but down. Frankly, I am surprised they are still updating it at all. They have zero control over the platform once its out the door, which is a recipe for disaster. just think how many models of the phone are out right now available for sale as new and how many variations of the OS are on them! All are just different enough to make it a nightmare to get any sense of parts commonality. Look at Motorola, Google’s newest subsidiary, three new phones announced a week ago, NONE using the Three month old OS – Jelly Bean. These things should not be allowed out the door until fully up to date. Anyone who buys one should have their head examined as well, but I digress.

          Google needs to rethink their whole approach and soon so do the carriers and most importantly the manufacturers. We don’t need 100s of models. One High end and one Low end is all that is needed from each Manufacturer. With a CDMA and GSM version of each or better yet a combo one. And just like Apple, the low end one could be last seasons model.
          Just look at the after market parts business for Android vs iOS. Every time I am in a store I see racks of products for iOS, regardless of if that store even sells an iPhone. I almost never see anything for Android , let alone the Gnex. It doesn’t take a rocket scientist to figure out why this happens. 2 or 3 models of the Iphone, that all use the same parts vs 100s if not thousands for Android, all just different enough that if you produce something for one phone, chances are it wont fit or work on any other, Makes it Economically impossible to Plan, Build or Stock Android parts. This is just stupidity on Google / Androids part. But it was, in their mind, the only way to compete. Same goes with updates. You buy an iphone, the next update comes out you get it basically that day. They announce a new phone and one week later its for sale Everywhere. And they don’t allow the Carriers to dictate to them whats going to be on it, how it will work etc. Sure, it’s easy to do this when you have only one current phone, but there’s something to be said for this. Wasn’t this the idea behind the Nexus line anyway? Do we all need Android upgrades, the honest answer is no, Unless and this is key, the upgrade fixes something that didn’t work on your Phone / OS when you bought it, Unfortunately for Google and this stupid Carrier / Manufacturer Skinning nonsense, this happens often. Most of the things we want wont work on older phones or work well, and the truth is, they would go broke making things backwards compatible for so many different models. carriers and versions of the OS. But like I said, when the OS doesn’t work as advertised, they should be held to task and made to update or fix whats wrong. Saddly, Google will never go this route, even though they are selling nexus (GSM) phones directly. If they Can’t make Verizon understand that selling a pure nexus and letting Google take care of it;s updates, they are doomed to ultimately fail.

  • I want to thank the community for providing everyone with the working .apk so quickly. Kudos.

    HOWEVER….this is NOT Verizon’s doing. It is Google’s.

    I have a stock Nexus 7. When the update to Wallet came out last week, I never updated due to concerns with people losing access to their debit cards and not being able to re-add them. Wallet worked perfectly fine with the old version.

    Except for today when it gave me the same error as everyone is seeing here, including on my Verizon Galaxy Nexus.

    So unless you want to believe that Verizon is blocking the older version from working on my stock Wi-Fi Nexus 7, you can’t really believe that this is Verizon’s doing at all.

    • Google blocked access to the older versions to prevent anyone from adding a new pre-paid card. But Verizon is blocking access to any version of Wallet.

      • Think outside the box for a minute. Perhaps it’s Google’s doing that the Verizon model can’t access Wallet from the Play Store.

        I feel that it is questionable as to Verizon being the one blocking the app from being downloaded via the Play Store. Remember, legally they cannot. They were caught up in the FCC sting last month for blocking tethering apps, and had to pay a very lofty fine. And I doubt that they would risk even more fines from the FCC just to prevent the Nexus, which is an older phone at this point and not really pushed via sales anymore, from obtaining Wallet.If the carrier was blocking an app, it would say “This app is unavailable on your carrier”. If you try loading up the T-Mobile Visual Voicemail app on a Sprint phone, that is the error you will get, whether that’s by Sprint or by T-Mobile.

        The same “Device Incompatible” error shows up when you try to buy/install a Tegra-exclusive game on a non-Tegra device. That error is one that is produced by the app developer. In Wallet’s case, that would be Google.

        Also, ISIS is being delayed. It probably won’t be available until sometime next year. This isn’t the first delay either. Why would Verizon risk even more fines if their competitor product won’t even be out for quite some time?

        • D

          But the GNex IS COMPATIBLE with Google Wallet. It runs Android and has an NFC chip, sounds compatible from hardware and software terms to me. In your Tegra example, it makes sense that the “device incompatible” error would show up on a non-Tegra device because it lacks the hardware necessary to run the app.

  • David Verba

    My god, Apple & Verizon are perfect for each other. Such F’ing Douche Bags!

  • Phro

    Curious for anyone that has downloaded the apk below, did you have the Wallet on your GNex before, and did your old prepaid balance come back the same?

    • John

      Yeah it’ll comeback for a little while longer. Just hope your secure element didn’t get fuxed during the process.

      • Tim242

        Secure element is no longer used.

        • John

          Wait what? When did this happen?

          • Tim242

            Starting with the last update that enabled all cards. They now store info on their secure servers, instead of your secure element. That was their solution to the secure element bricking.

          • John

            oh shi t. i did not know this. i mean i remember reading about all stuff being in the “cloud” (ya i hate that term too), but i didn’t know its main objective was to get around that secure element issue i’ve seen people run into. nice

            thx for the info man.

    • William Ku

      yes all my cards came back and my prepaid balance came back. what i did though was reset my existing wallet. then installed the apk on top of it. after i started up, it gave me an error though about not being able to add my cards back. so i reset it again, uninstalled, reinstalled the new version, and then it worked fine after that.

    • James

      I wiped data and uninstalled the version that wasn’t working and then reinstalled the new apk and all of my cards synced back with no issues.

      The funny thing is that I was going to buy a Nexus 7 at Office Depot using google wallet when all this crap happened this morning.

  • William Ku

    been working fine for me. sideloaded the latest ver just yesterday too. the old way with the “going to the play store website, hitting the back button a few times, then launching with the app, blah blah blah” doesn’t work anymore. at least not with jb.

  • akazerotime

    A system reboot will restore you Google gift card balance if you have anything left on it, fyi

  • I’m just baffled how someone can find a solution so quickly, is it really that easy to circumvent this stuff? Just curious what is being changed, is it like code in the cracked wallet that is tweaked for it to now work?

  • Paul Cutter

    Cool!!!, I had been trying to get this working last night. This makes it easy! Thanks!

  • I’ve actually had problems with google wallet on my verizon nexus. Sometimes it will work and sometimes it will try to work, and sometimes it’ll just flat out do nothing when I tap it. Is anyone else having problems with it, and do we know if this one will fix that? Or am I having NFC problems? I’m on my second nexus right now so it’s a new phone.

  • Tom

    CM has already figured a workaround that involves changing build.prop values. No sideloading involved.

    All you need to do is download JRummy’s ROM Toolbox and change the following values:
    ro.product.device: maguro
    ro.product.name: yakju

    Then reboot into recovery, and reboot the device. Assuming you have Wallet already on the device it will allow you to update naturally.

    • For those with Wallet currently installed, I found that you might have to uninstall the old app and reinstall from market after making the changes.

      • FortitudineVincimus

        I bet the tie to the market – and thus Google – IS the reason for this. those of us who do not have the app tied to the market should not get this issue I speculate.

        • James

          My version of Wallet has always been side-loaded and yet I still had the problem. I can’t even see the app in the “My Apps” section of the Play Store.

      • Tom

        worked fine straight for me. So… I suppose it all depends

  • FortitudineVincimus

    Just opened mine, used a method on XDA to get GW a while back, and mine does not give that notice today. Does it just pop the notice when you try to use it, as I have the app open now and so far.. no message

  • Raymie Humbert

    http://www.fcc.gov/complaints — then just select everything appropriately and go through the form process. You do have to give an address and phone number.

  • Dima Aryeh

    Hahahahahahaha nice photo name

  • ryanwv24
  • kervation

    Verizon is really annoying me with this silliness. It’s simply ridiculous that they have to interfere with what users want and don’t want on their phones.

  • Thank you to the entire Android dev community for supplying the masses with the goods

  • Miserable, this just happened on my GNex running CM10.

  • Jake

    Google needs to get more aggressive with Verizon, the way Apple is.

    • PhoneGod

      That’s the one thing I like with apple

  • ddevito

    Anyone try the side-loaded version of Bugless Beast?

  • djdsf

    Any workaround on a rooted no custom Rom S3 international version? GT-i9300

  • This practice of blocking device-compatible applications at Verizon’s whim has to stop. It’s highly anti-competitive and in violation of the Block C agreement.

    Go to the FTC and take five minutes to file a complaint.

  • Whats weird is that I got the same message from the eBay app. eBay was forced to go back to a prior update. Which the prior update is so buggy…

    I wonder whats really going on…

  • LionStone

    Holy crap, what a frenzy that was, you guys squeezed out my comment I guess, 80 comments in a few minutes! hehe, so here it is again:
    Good thing the Nexus7 isn’t tainted by VZ! With this kind of crap I will be assured to never use their system once in play. Just like their VZ Navigator…and their Voice mail…and their mthrfrikken Backup ASS…and …

  • Jake

    I installed Wallet on my unrooted GNex using the browser trick. I have since rooted, but even after doing so I had no problem re-installing the app or updating it through the Play Store. However, a week or two ago I became aware that the Wallet App had an update, but I could no longer get it to update using any of the tricks. I had to sideload an backup copy of the latest apk from my Nexus 7.

  • Tarel Washington

    I had this message pop up before around last week… And I cleared the data and re added everything… I just used it this morning at McDonalds.

  • ddevito

    The Android developer, power user, and end user community is so strong – seriously, I feel so fortunate to be part of it.

    Cheers EVERYONE!

  • kervation

    Thanks to all who offered mirrors for GW this is why Android rocks!

    • ddevito


    • JoshGroff



  • Mine works. I am assuming it is because I always kept wallet updated? The message makes it seem like the APK is outdated.

  • Scott Juffe

    This is not fair! I think legal action needs to be taken.

  • MikeSaver

    When I install a new working apk, will I have to uninstall my google wallet first? Also, how do I “side load” the new apk?

    • Barry Taylor

      I just installed it over the top.. works great.

  • I should thank Verizon for giving me more reasons to fire them at the end of my contract.

  • jikhead

    back in business with the new version. Thanks.

  • DanWazz

    This is getting very annoying. We don’t want to use Verizon services, just your service, dammit!
    And all the links provided are another reason this community can’t be beat.

  • Alex

    Yet another working Rootzwiki apk:

    • C-Law

      Thank you! I’m up and running again

  • MichaelFranz
  • Raymie Humbert

    I have filed an official complaint with the FCC about this one.

    • MikeSaver

      whatd you write ill do something similar.

    • Scott Juffe

      What link did you use to file a complaint with the FCC about this?

      • Raymie Humbert

        The FCC now has a much easier way to file an online form complaint, though there are a bunch of radio buttons to check and uncheck.

    • Spongehead

      What about the FTC? Wouldn’t this be more of an antitrust thing? It’d be akin to Microsoft blocking the installation and use of any browser other than IE. At least, it seems that way to me.

      • Raymie Humbert

        The reason it’s the F*C*C is because the FCC settled with Verizon very recently over VZW’s blocking of tethering apps in the Google Play Store, which violated the open access condition of the LTE spectrum they acquired.

        • Spongehead

          Gotcha. Thanks.

    • maynardtwinn

      This was the text of my complaint to the FCC. Please file your own as well. http://www.fcc.gov/complaints

      Verizon is blocking access to Google Wallet on the Galaxy Nexus phone. This specifically violates the rules of the C Block spectrum purchase, which states they “shall not deny, limit, or restrict the ability of their customers to use the devices and applications of their choice on the licensee’s C Block
      network,”. Please help consumers with this problem and stop this practice by Verizon Wireless.

      • VinMessina

        Just filed mine!

      • Erik Kallio

        What category did you use?

        • Douglas Hill

          I used Net Neutrality

        • maynardtwinn

          I used “Wireless Telephone”, then ” Billing, Service, Privacy, Number Portability and other issues” Don’t know if this is the best, but that’s what I did.

      • flosserelli

        Thanks for the link. I filed under Open Internet (Net Neutrality) > Blocking of Internet content, applications or services

  • Aaron Burroughs

    I seen that message…. went to the play store, copied name of the latest version, searched the web… downloaded the latest version (Wallet 1.5-R79-v5) and payed for my coffee at the gas station…

    • MikeSaver


  • itsacardigan

    I wonder if this has anything to do with Isis being delayed. I’m pretty sure Google will tell Verizon to go f*ck themselves on the next Nexus. I am really getting tired of VZW messing with my sh*t.

  • moelsen8

    phew, i’m not alone. fortunately, just install the latest apk and you’re back up and running.

  • John Hicks

    Side-loaded and working now.

    • ddevito

      where’d you get it – is it the new version or older?

  • ddevito

    WOW. Just last night I called and asked for a replacement – just so I can use GWallet again (secure element issue). Looks like I’m refusing the package come Monday.


    • ddevito


      Actually – I’m holding onto hope that Pete Alfonso keeps it in BB

  • Mike

    If you have both a rooted Nexus 7 and VZW Gnex it’s easy with Titanium Backup. All you have to do is update Google Wallet on the Nexus 7 and back it up using Titanium. Then, copy the Google Wallet backup files from the Nexus 7 to the Gnex. Then restore the “app only” on the Gnex. It’s worked for me so far and don’t have to worry about waiting for a side loaded version.

    • Jake

      You don’t even need Titanium Backup. Most of the file explorers, like ES, Astro, etc., allow you to backup your apps’ apk files. Simply transfer the apk over to the GNex however you like and side-load it.