Comments on: Verizon Waves Goodbye to DROID Eris, Incredible Next?

By: ThDanMan

ThDanMan — Fri, 31 Dec 2010 14:34:00 +0000

yagermeister! nice name

By: summer

summer — Wed, 14 Jul 2010 06:52:38 +0000

I just spoke with Amber who is a tech support supervisor and was completely shut down on this problem (HTC eris 2.1 update). All of the well documented phone problems since the update are now happening to my wifes phone and our business is suffering because of it. How can we be compensated for business and customers already lost by my company due to this problem. When i asked who is responsible for the update coming on to the phone, she blamed HTC. My issue is that we bought our phone from verizon and pay money to verizon so why am i needing to call HTC? They are taking advantage of the convoluted mess of having three companies involved being google, HTC and Verizon. Getting the same useless phone as a replacement is not the answer to our problems as we continually lose money with our phone based business. My wife and I were both very happy customers at Verizon until this update and the response. We had a fair proposal that would make the situation right which Verizon will not agree to. She compared it to buying a tv at walmart and that any problems with the item must be taken up with the manufacturer outside of the warranty. I say that is apples and oranges since a phone is made up of the hardware, software and service and much different than a TV. It's like the cable company(verizon) selling you a tv then zapping it with something that breaks it. Please fix this VERIZON or you will hear from a lawyer soon and lose many customers!

By: summer

summer — Tue, 13 Jul 2010 23:52:38 +0000

By: ronnieallen

ronnieallen — Tue, 06 Jul 2010 08:57:57 +0000

yep. I am really more just annoyed with the eris itself. I can't find a way to fix a few things that have gone batty — let alone get the things promised and not followed through on.

By: T Patrick Culp

T Patrick Culp — Sun, 04 Jul 2010 23:31:05 +0000

Ah—Yes. Yes I am…

By: Hegemon4ever

Hegemon4ever — Thu, 01 Jul 2010 15:12:51 +0000

Why would I be upset or annoyed? I already own one and in two years, I'll get the next iPhone “killer”.

By: 99%'r

99%'r — Thu, 01 Jul 2010 15:10:21 +0000

Does anyone but me think Apple may be arm twisting Verizon to tone down the Droids as a condition to get iphone?

By: Farvefan1020

Farvefan1020 — Thu, 01 Jul 2010 10:14:22 +0000

Received my Incredible less than 30 days ago, so I'm sending it back. Waiting for the Droid X. Maybe Verizon should schedule release and delivery dates better.

By: TheDroidYouAreLookingFor

TheDroidYouAreLookingFor — Thu, 01 Jul 2010 05:54:20 +0000

I'm not sure why an Incredible owner should be confused or “completely pissed off”. The fact is that technology, particularly in smartphones is moving ahead very rapidly. There are new Android phones rolling out every few months. Yes, it can be kind of difficult to figure out which one to buy when you know another (perhaps better) one is “coming soon”. But once you DO buy it…you've got a phone for the next 1 or 2 years. So you use it and are (presumably) happy. Why would you be “pissed off” that someone ELSE can't buy your phone? You already purchased it and Verizon didn't say they wouldn't support you or cut short your warranty or anything, right? Not sure what the big deal is here.

By: 6ULDV8

6ULDV8 — Thu, 24 Jun 2010 01:59:30 +0000

I was surprised to see the Eris disappear - nothing wrong with having an entry level phone with the Droid OS.

I have owned the Eris for several months and know of three others that also own it. Have never had a problem and actually LIKE the phone as do my friends.

JMHO and YMMV.....

By: nuffinn

nuffinn — Wed, 23 Jun 2010 02:47:50 +0000

Not necessarily….Samsung or HTC dropped the ball with the screen parts. It doesnt actually mean they cant keep up with demand. Dates keep getting pushed back. They probably chose someone else for the screens. Plus Samsung is coming out with their flagship phones, thats guess what…. made entirely by Samsung. No outside vendors.

Its a lil more at play here than supply/demand. With that being said, I cant see them closing out the Inc. either, unless something drastic has happened.

By: Glennljones

Glennljones — Tue, 22 Jun 2010 19:56:16 +0000

Isn't anybody watching TV? Verizon has suddenly (isn't it about time) running TV ads featuring the Incredible so it seems kind of silly for them to be investing the time and money on an ad campaign for a device that they would be fazing out? And – yes – as an Incredible owner I would be VERY PISSED if they did stop carrying the Incredible so soon after its release.

By: Jubby Nameek Salhi

Jubby Nameek Salhi — Tue, 22 Jun 2010 19:45:36 +0000

THANK YOU!

By: VZW_DROID_MAN

VZW_DROID_MAN — Tue, 22 Jun 2010 19:32:34 +0000

I work for Verizon. It was from the SKU change. We haven't been able to sell the damn things in over a month because we can't get any in stock in the store. So NO, it is not being phased out yet. There you have it. You're dumb for thinking they would scrap a phone before it had a chance to hit its peak.

By: Sfldd

Sfldd — Tue, 22 Jun 2010 19:21:34 +0000

We're not talking about the Eris here.