Comments on: Dish Network Outbids Sprint to Buy Out Majority Share of Clearwire

By: James Heyneman

James Heyneman — Fri, 11 Jan 2013 17:27:00 +0000

Neither, I worked directly for DirecTV in their Montana call center.

By: reggie1225

reggie1225 — Thu, 10 Jan 2013 01:17:00 +0000

Oh believe me I know, I spent 10 months doing stateside customer service. I spent half my time fixing issues caused by reps, mainly those in new customer sales. I also dealt with the snow on dishes, no signals during hurricanes and severe thunderstorms so I really do understand. Wasn’t fun. By the way were you Sitel or Convergys?

By: Butters619

Butters619 — Wed, 09 Jan 2013 21:22:00 +0000

They should buy T-Mobile. It’s a bit of a fixer-upper, but if you’ve ever seen Property Brothers on HGTV, you known you can do a lot with a fixer upper for a lot less money.

And I’m sure DT would still be willing to try to get T-Mo off their hands

By: Butters619

Butters619 — Wed, 09 Jan 2013 21:18:00 +0000

Dish does have experience with consumer subscription services and customer service. The latter of which Google is sorely missing.

By: Droidzilla

Droidzilla — Wed, 09 Jan 2013 17:05:00 +0000

“Sprint bid less money, but promised to give Clearwire all of their Subway punch cards; many of which are nearly full. The resultant free sandwiches, according to Sprint, would have significant, non-monetary benefits such as deliciousness.”

By: Prox

Prox — Wed, 09 Jan 2013 15:27:00 +0000

Google/Dish need to buy T-Mobile, they will have 52,000 towers already built that they can attach new hardware to broadcast their LTE spectrum. Without towers where is the hardware going to sit?

By: James Heyneman

James Heyneman — Wed, 09 Jan 2013 15:25:00 +0000

Honestly, the customer service issues generally depend on what time of day you call. I won’t hesitate to tell you that I hated working there but I can’t speak ill of their stateside customer service. Quite a few of the people that I met while working there were only doing so because there was nothing else. I was lucky enough to get out after 8 months. One last thing, most of the CS reps you talk to have probably just been yelled at by someone who thinks they are entitled to something. I had people swearing at me left and right complaining that they had to remove snow from their satellite dish or that we couldn’t send a technician out during a freaking hurricane.

By: Straylight

Straylight — Wed, 09 Jan 2013 14:01:00 +0000

NOOOOOOOOOOOOOOOOOOOOO, What waste

By: michael arazan

michael arazan — Wed, 09 Jan 2013 08:27:00 +0000

I like that there will be a new player to the game, but I’d like to see Sprint get a lil bit ahead in the game as well, too bad there isn’t a way to take some of VZW spectrum away, I know they are sitting on a lot of spectrum that can’t use and may have to forfeit it soon, i forgot wht Mhz range its in though

By: coolsilver

coolsilver — Wed, 09 Jan 2013 05:23:00 +0000

That’s why Clearwire went bankrupt. Sprint funding pulled the plug not sprint themselves.

By: yarrellray

yarrellray — Wed, 09 Jan 2013 05:22:00 +0000

Another great option if this pans out completely. Google and Dish not a bad thought that’s for sure..

By: reggie1225

reggie1225 — Wed, 09 Jan 2013 02:59:00 +0000

DirecTV also has twice as many issues, especially with customer service.

By: kane

kane — Wed, 09 Jan 2013 02:43:00 +0000

DirecTV is like twice as big as Dish

By: pappy53

pappy53 — Wed, 09 Jan 2013 02:21:00 +0000

Why not Directv?

By: Mike Hilal

Mike Hilal — Wed, 09 Jan 2013 02:16:00 +0000

Nobody buys businesses in cash these days. They could make it happen if they keep up with these devices. Obviously I am also a verizon customer, but they really are dropping the ball here. I came to verizon because they were the ONLY provider with FULLY unlimited data plans that rarely throttled. If they force me onto a tiered plan, I will certainly shop around.