Comments on: Verizon Support: Update to Address Galaxy Nexus Signal Strength in the Works

By: Slickjim215

Slickjim215 — Sat, 24 Mar 2012 02:38:00 +0000

got the phone on Mar 23 and from the second i got it my connection was slow and dropped about ever minute

By: Paul Bolton

Paul Bolton — Sat, 28 Jan 2012 19:09:00 +0000

Since the Driod Charge and GNex basically have the same hardware radios and the Charge also had signal issues which were eventually resolved through software updates I would be shocked if they could not resolve the signal issues (yes signal strength issues not indicator issues) through radio firmware tweaks.

By: Scott

Scott — Sat, 28 Jan 2012 15:00:00 +0000

The Galaxy Nexus has serious signal issues. While camping my daughter had the Razr and her internet and data where working very well with 2 to 4 bars signal strength at all times. My wife and I had two new Galaxy Nexus phones and had no internet, no data and no bars. While in a local town my daughter had 5 bars, internet, and data. My wife and I had two bars, no internet, and no data. As an investor data is paramount, and the Nexus has serious issues if you aren’t living in a very high signal strength area. I explained the issue to verizon and received the run around about signal strength coverage areas, different chips, and additional nonsense. Unfortunately for Verizon I had access to my daughters Razr which functioned without issue. As an x-tech for Grumman Aerospace I know a signal issues when I see it. Verizon has a disaster on their hands since the issue does not seem to be software resolvable.

By: J.O.

J.O. — Thu, 12 Jan 2012 17:04:00 +0000

First of all, I’m a tormented soul because I absolutely LOVE my Galaxy Nexus! I moved from a Droid X, which I also enjoyed, but the camera was and remains crap. Even the Nexus blows my Droid X away with picture quality and the Nexus even gives my wife’s iPhone 4 a run for it’s money! Again, it’s not hard to please me in that category given my past experience, ANYTHING was an improvement (for the record, Moto did seem to fix things with the RAZR… it also takes some good pics).

Functionally I am in love with this phone! ICS is a huge step in the right direction and the multitasking still blows me away. I do a lot with Google Apps for work and am fully Gmail integrated so it made sense for me to stick with Android. I’ve also managed to retain semi-decent battery life, but do have spare batteries on hand. Something I was used to with the Droid X.BUT, I am plagued by dropped calls and it is pretty embarrassing when… say, interviewing a new hire, or talking to the boss, or a customer, ect, ect, ect, …I keep dropping calls. It happens around 5-6 times per day and seems to be completely random (I’m in a 4G market in the Twin Cities MN area) and some days seem better than others. Sometimes I can’t make it 3 mins before I hear “Hello? Hello?” sometimes I can make it over an hour without an issue.

Callers on the other end report a “clicking” or a “beeping” and then silence. Some have said it gets static/garbled and then fades out… so maybe we are dealing with two different things, but I NEVER dealt with these issues with my Droid X.

I talked to Verizon tech support and they said that “they have heard of others having the same issue” and that a software update is coming out, but that they are being told to replace the device when calls like mine come in… which scares me. I have NO other issues with this phone, just the dropped calls and if a software update will truly fix it, I don’t want the risk of getting into a refurbished phone that may or may not have other issues…

By: Graham

Graham — Wed, 04 Jan 2012 17:29:00 +0000

I’ve operated 5 phones over the years from my basement suite. None have
been perfect but the Galaxy Nexus is by far the worst. No signal sending
or receiving 50% of the time. My Motorola Droid consistently pulls 3
bars when tested side-by-side.

By: Crack Monkey

Crack Monkey — Sun, 01 Jan 2012 01:13:00 +0000

I’ve had no problems with the G-Nex and my daughter’s Fascinate has been working great for over a year. Her GPS signal is consistently more reliable than my wife’s DX and it’s never dropped a call or failed to transmit a message.

By: Crack Monkey

Crack Monkey — Sun, 01 Jan 2012 01:11:00 +0000

You may have been told that but the policy is Jan. 15, 2012. Not every sales clerk is up on the policy.

By: Crack Monkey

Crack Monkey — Sun, 01 Jan 2012 01:09:00 +0000

So you’re joking about your home computer right??? I only login as Admin and never have voided a warrantee…

By: Crackmonkeys4hire

Crackmonkeys4hire — Sun, 01 Jan 2012 01:08:00 +0000

Signal strength has been fine for me and I’ve had no dropped calls. On the other hand I have an associate in Sacramento who has a new iPhone and he’s had a load of problems since getting it. His calls get dropped and his battery runs out much quicker than it used to.

No new technology is perfect on release and there was really a demand for the Nexus to be released. I’m betting the delays were because of similar problems. The 4G network Big Red is deploying is new also. I remember having more problems when 3G came out but that could have just been me.

You will always have people with issues. Sometimes they are legitimate and sometimes not. The one thing I’ve noticed is much more brand jealousy concerning the G-Nex than any other phone. Seems many of the detractors are just trying to make noise because they chose a different phone.

By: Anonymous

Anonymous — Fri, 30 Dec 2011 22:26:00 +0000

Now they’ve gone ahead and released it with the problems, that will make a certain percentage of people happy. Those who aren’t will return it and exchange for a RAZR or Rezound. Verizon marketing FTW.

By: Anonymous

Anonymous — Fri, 30 Dec 2011 22:25:00 +0000

Yeah, that’s a bummer. I logged on to the Administrator account on my home computer and that voided the warranty, too. Damn warranties.

By: Theraskell

Theraskell — Tue, 27 Dec 2011 06:17:00 +0000

I am really starting to think that there is a problem with the radios. Multiple times I have been in an area where I am getting 4 bars of signal and I when I run the speedtest app, I am only getting maybe 7 megs down and about 7 megs up. With 4 bars!?!?! Where is my 20 megs down with full signal strength? Anyone else in the Denver are with a 4g phone getting better speeds? I hate trying to show off in from of my AT&T icrap friends and this happens. GRRRRRRRRRRRRRR

By: Paul Bolton

Paul Bolton — Sun, 25 Dec 2011 06:33:00 +0000

I am now on my second Nexus. The first had horrible problems with Latency even on wi-fi. Well I have not tried the new radios But I can say the actual signal (dBm’s) and the indicator are horrible. I have read VZW statements about it being an indicator issue. But I have spent alot of time with my GNex, our Droid Charge, HTC Thunderbolt, and Motorola Xoom and can say that Verizon is mistaken. I will be more then happy to share my data. BUt I can tell you there is no more blatant of an example as one location where I can not get a 4G LTE signal on the GNex. BUt I can get one on the other 3 devices and can pull down 45 Mbps down and 13 mbps up. Measured from the speedtest.net app as well as other speed test sites and apps. there also is a hugh difference in the dBm and latency from the GNex and my other three devices. I feel like Verizon is turning a deaf ear to us and telling us we are all crazy and are just looking at the signal bars.

By: Dennard70

Dennard70 — Fri, 23 Dec 2011 22:43:00 +0000

im not sure there is a problem with the nexus i watched 3 hours worth of hd video on you tube today with no bars in the signal indicator and it never skipped a beat.

By: Ryan Rangel

Ryan Rangel — Thu, 22 Dec 2011 00:19:00 +0000

it’s a 3 story building pretty much in rectangular shape. i sit near one of the exterior walls. i’m not sure my concern in valid anymore after seeing the post about the gnex accurately showing signal versus other products. we’ll see.