Comments on: Has the Android Market Refund Window Secretly Changed to 30 Minutes? (Updated)

By: Eat Fat, Get Fit.

Eat Fat, Get Fit. — Mon, 12 Dec 2011 17:57:00 +0000

well considering i get more likes on average with a 1,600 person fan base versus his 21,000+ fan base… something’s awry.

By: Ted Pavlic

Ted Pavlic — Wed, 07 Dec 2011 18:59:00 +0000

Does anyone know of a sure-fire way to uninstall a purchased app *within the refund window* without also getting a refund? It seems like sometimes uninstalling via “Manage Applications” triggers the refund and sometimes it doesn’t.

I ask because there are a lot of good 10 cent apps right now, and I don’t have space on my current phone, but I’d like to have them later on a new phone. So I’d like to purchase them, but I really would rather not install them on my limited OG DROID.

So I’d prefer to uninstall them immediately, but that typically generates a refund and then I have to wait several hours before being able to purchase the app again (some market bug seems to prevent me from re-purchasing unless I do it well after uninstalling).

By: Kincaide90

Kincaide90 — Tue, 06 Dec 2011 03:34:00 +0000

hi everybody i would like to point out something. it would be nice to see the phones have a small lite were the power plug goes. to see in the dark. you can not find it . it would be so nice….. please make comments so they can hear us…..

By: Fakemail

Fakemail — Mon, 05 Dec 2011 22:38:00 +0000

You should state whether you opened the app Kleenex, because I believe you were purposefully vague about that and it’s costs readers here money because you said “let it ride out”, which you should update and say you didn’t actually open and use the app. Because who gives a flying shit if they can refund an app they have opened and tried out?!!!!! It could have a refund window of 44 years and it wouldn’t matter if you aren’t testing the app out to see if it works properly on your phone or tablet.

By: Granted

Granted — Mon, 05 Dec 2011 22:33:00 +0000

Well if it has to do with not even opening the app then the new refund time is completely bogus and point is moot. Google lost a big positive mark in my book when they changed the refund window to a measly fifteen minutes. They keep it up and I’ll start to get them and Verizon confused as to who is screwing me over the most.

By: Granted

Granted — Mon, 05 Dec 2011 22:29:00 +0000

No it’s not, it’s fifteen minutes mandated by Google. And the developers are the ones who whined to have it crippled, therefore it only benefits them. I’m a developer and I’m totally against fifteen minutes, and I wouldn’t care if it went back twenty four hours. If your app is good it won’t matter. This helps out the shitty developers who offer mediocre garbage and they know they can scam their customers by making the download larger. The range of fragmented devices in the Google landscape and the lack of proper description and compatibility lists from developers who are shit at selling and having integrity, makes this completely inadequate for the consumer.

By: Granted

Granted — Mon, 05 Dec 2011 22:21:00 +0000

Yeah it’s still fifteen minutes. Which is a time that only benefits developers. The Google market isn’t like any other business market in that there are so many different phones downloading apps and its impossible to guarantee compatibility and you can’t test an app if the download time takes longer than the refund window. It should be an hour if not more.

By: Granted

Granted — Mon, 05 Dec 2011 22:16:00 +0000

From the comments it sounds like you’re the only getting a refund Kleenex. It’s this a marketing ploy by Google to fool us into buying crap we can’t return.

By: Raven

Raven — Mon, 05 Dec 2011 22:05:00 +0000

Umm, what? I currently have 529 user apps on my (by today’s standards) pretty old Droid 2 and I still have 4.1 GB free of my internal memory. Why have so few apps? Why delete things you have paid for if there is even a slight chance you might use it someday. I watch running processes pretty close, and as long as there is no running background processes sucking memory or CPU, there is not much reason to remove them from a modern device. Sure, I probably only use half or so of them in a given month, but at least they are always there when you need them. I am sure there are at least 50 apps that I use at least once a week not including games.

By: Charles Arnold

Charles Arnold — Mon, 05 Dec 2011 21:09:00 +0000

I bought a game and by the time it finished the download and then finished the EXTRA download outside the market. it was well in to 20 minutes and was basically screwed. Luckily i liked the game but still it was crap.

I have mix feelings about the refund policy. Part of me wants the delvopers to set the time, since they would know best. But that is just one more thing to have to make sure i know before downloading. So a standard time is nice too. That way i know what the refund policy is all the time. Either way 15 minutes are way to sort no mater what. the min should be an hour if you ask me.

By: Anthony Domanico

Anthony Domanico — Mon, 05 Dec 2011 20:58:00 +0000

We tried clicking the refund button at minute 29, and it took us to uninstall the app without a refund.

By: Eggberet

Eggberet — Mon, 05 Dec 2011 19:09:00 +0000

I realize that I’m in the minority but I haven’t purchased anything since the time was changed from 24 hrs to 15 min. Most of the apps I use are free and the majority of the apps I paid for have been uninstalled. I’ve probably installed and kept on my phone less than 5 apps in the past year. I don’t know about apple but it seems like the bulk of android apps are $#it.

By: Nicole James

Nicole James — Mon, 05 Dec 2011 18:51:00 +0000

@moelsen8:disqus i really hope they do..my best friend’s mother makes $76 every hour on the internet. She has been fired for 5 months but last month her pay was $8413 just working on the internet for a few hours. Read more on this site… http://nutshellurl.com/204h

By: Shawn Lasky

Shawn Lasky — Mon, 05 Dec 2011 18:18:00 +0000

Is the refund time not specified per developer?
That would make more sense, especially on an app like World of Goo, where it may take you 15 mins just to download on a poor wifi connection.

By: Tferrell7368

Tferrell7368 — Mon, 05 Dec 2011 18:18:00 +0000

Thats a Bionic, notice how the 4G doesnt turn off when wifi is on …..*sigh* smh