Home

Share this Story

Ready To Exit Your Verizon Contract With No Termination Fee? Now May Be Your Chance

The Regulatory Charge on your Verizon bill could potentially increase from $0.13 to $0.16 starting July 1, meaning you’ll have an opportunity to get out of your contract without having to pay an ETF (early termination fee).  The change in amount of the fee is minimal of course, but according to Big Red’s Verizon’s customer agreement, these tiny changes are enough reason for you to walk away:

Can Verizon Wireless Change This Agreement or My Service?

We may change prices or any other term of your Service or this agreement at any time,but we’ll provide notice first, including written notice if you have Postpay Service. If you use your Service after the change takes effect, that means you’re accepting the change. If you’re a Postpay customer and a change to your Plan or this agreement has a material adverse effect on you, you can cancel the line of Service that has been affected within 60 days of receiving the notice with no early termination fee.

If Verizon has been making you steamed with all this tiered data nonsense, or you’re just fed up with them in general (everyone has their own horror stories with carriers), according to The Consumerist, just call up VZW, and ask to be transferred to the Retention Dept. You’ll then use this information to tell them that this 3 cent difference is a Material Adverse Change, and you want out of your contract with no fees.

They will tempt you with freebies most likely, or try to tell you otherwise than what you would like to hear, but if given any grief, just take it to their supervisor. If you’ve been trying to escape the Red Army’s clutches, then now could be your chance. Good luck.

*Note - We should point out that by exiting your contract, you would then be subject to tiers.

Via:  The Consumerist

Cheers Jose and everyone else!

  • no name

    FYI…this WILL NOT WORK. Verizon will just credit you the 3 cent difference to the bill if you try to use this excuse. Therefore you cannot use the “Material Adverse Change” approach because by offering to reverse the change that didn’t even really effect you anyways, you have no legal basis to fight for them to let you go without an ETF. Even a supervisor wont go for it. Trust me. This is not a new trick. Best case scenerio you get a small credit to the bill or an extra incentive to upgrade if you’re eligible. I like Droid-Life, but what a shady move for them to post something like this. 

    • ViggS

      Why not rip a company off that rips you off? I mean I love Verizon and all but to breach their customer service agreement and start to charge us even more…

  • Anonymous

    I might go on there and bug them just to try to get the freebies :D

  • http://twitter.com/mikeszekely Mike Szekely

    I looked into it. But AT&T and T-Mobile have lousy prices and data caps (and, in T-Mobile’s case, a horrible phone selection).  Sprint has some excellent rates and a solid selection of phones, but they’ve got some pretty big holes in their coverage in my area where I’d be considered roaming.  I might have still considered them, but here’s the real kicker… no 4G!  It’s bad enough that Sprint’s WiMax network is slower than Verizon’s LTE, but Sprint doesn’t have WiMax in my area.  Verizon’s got me spoiled now, no way I’d go back to 3G.

  • Mneighbo

    This is from the Verizon customer agreement: 
    What Charges Are Set by Verizon Wireless?
    You agree to pay all access, usage and other charges that you or the user of your wireless device incurred. For Postpay Service, our charges also include Federal Universal Service, Regulatory and Administrative Charges, and we may also include other charges related to our governmental costs. We set these charges; they aren’t taxes, they aren’t required by law, they are kept by us in whole or in part, and the amounts and what they pay for may change.
    The potential change of the regulatory charge mentioned above can be a Material Adverse Change. The portion of the agreement posted in the blog doesn’t say it has to be a Verizon charge or a state charge. And only the consumer knows if this will be a material adverse change in their life. Verizon can’t say that it won’t affect us. But Verizon knows damn well when they raise prices on things that it will affect the rest of us. 

  • J J Rooster

    I’m not sure how accurate this article is. This is the verbiage in the contract.” If you’re a Postpay customer and a change to your Plan or this agreement has a material adverse effect on you, you can cancel the line of Service that has been affected within 60 days of receiving the notice with no early termination fee.” Only Verizon can determine when this is a material adverse effect. For example, a couple of years ago the price for texting without a text plan went from $.15 to $.20. That increase in texting was a material adverse impact and we let people cancel without penalty as a result. When I worked in customer care this would happen every year an people would call to cancel and we did not waive the ETF and even offered to pay the difference in cost for the remainder of the contract. Point is this is misleading and people are going to read it on the internet and call customer service and get disappointed when it’s not true.

  • http://www.facebook.com/profile.php?id=100002471014307 Jaidev Beans

    Not accurate, they will credit you the amount of the change

  • http://www.facebook.com/profile.php?id=544138081 Sammy Chon

    So, no one has successfully don this yet?  Please let me know, bc I want to close 2 accounts and save 70 bucks on one, and 250 on another, in ETF

  • Ronin6699

    If my plan has different do devices can out only one of them?

  • http://naxulo.sytes.net/buy-erythromycin-without-rx.html Tribesman1960

    My spouse and i felt very thankful that Ervin could deal with his preliminary research from the precious recommendations he had from your web pages. It is now and again perplexing to simply possibly be offering facts that many some other people have been selling. We take into account we now have the website owner to be grateful to because of that. The specific explanations you have made, the simple site menu, the friendships you give support to engender – it’s got everything great, and it’s making our son and our family feel that the subject is exciting, which is especially serious. Thanks for all!

    Read more on my blog side effects of diltiazem

  • Xc1097

    Just called VZW and was told it’s not the contract. They said it’s the taxes which they have no control over, so no discounts or option to leave w/ no EFT. wasted 20 minutes of my precious time. Also, i asked about devices releasing in july because that’s why i want to cancel my service and start new one and said nothing from MOTO, HTC, or Samsung is releasing in july but other devices might be coming from other companies that he can’t say.

    • Mneighbo

      This is from the Verizon customer agreement: 
      What Charges Are Set by Verizon Wireless?You agree to pay all access, usage and other charges that you or the user of your wireless device incurred. For Postpay Service, our charges also include Federal Universal Service, Regulatory and Administrative Charges, and we may also include other charges related to our governmental costs. We set these charges; they aren’t taxes, they aren’t required by law, they are kept by us in whole or in part, and the amounts and what they pay for may change.So as you see, this IS in their control as they set those charges, so that makes them liars. You should try again, and have your agreement, which you can just Google, and read these little blurbs right back to them and call them on their bull*hit!

  • commonsense

    EVERYONE SHOULD ATLEAST THREAT VERIZON SAYING YOUR LEAVING BECAUSE WERE NOT GETTING TOP OF THE LINE PHONES LIKE TMOBILE HAS THE HTC SENSATION, ATT HAS THE ATRIX SPRINT HAS HTC EVO 3D WERE GETTING LEFT IN THE DARK WITH 4G DEVICES, OR ATLEAST LET’S TRY AND DEMAND THE SAMSUNG GALAXY 2 I MEAN THAT’S OUR ONLY HOPE FOR THIS YEAR (AND THE BIONIC BUT I LOST HOPE IN MOTOROLA)

    • Jimmycap

      Uhhh…aren’t you late for your biology class?  Check this…all caps is annoying.  Same for spelling mistakes.  Try again when you graduate high school.  Cheers!

  • Sublime8696

    So…. Could i sign a new contract right now (im eligible), then once july 1st comes, terminate it, ebay the new phone, then on the 2nd, sign a new contract, get a new phone and stay on unlimted (beating the 7th cutoff)?

    • Abc

      Let us know how that works out for you.

    • http://profiles.google.com/chasehammer Chase Johnson

      no…you cant sign a new contract for at least 30 days so they will laugh at you….or at very least charge you about $600 for a phone.

  • Bewara2009

    lol

  • http://twitter.com/ljbaumer99 Lucas Greenbaum

    I am switching to either sprint or tmobile, forsure

    • http://www.facebook.com/affliction55 Nate Gilkerson

      i already did i went sprint and my evo 3d is awesone

  • Shane

    Just tried this and Verizon refused on several calls to cancel these lines. They state that the Customer Service Agreement permits them to change regulatory fees which they charge without providing a basis for termination of your contract.

  • Anonymous

    Let me know when someone actually pulls this off.

  • Custom Colonel

    I love the idiots who claim they’re leaving for Sprint or going to use this to get freebies.  Gimme a break.  The android community is full of little kids.

  • Anonymous

    YES!!!!! Virginmobile here I come!!

  • Timmah

    Guys, dont bother. Check Aprils bill. On the very last page, it talks about these charges that will occur in July. 

  • http://profiles.google.com/jyonke15 Joseph Yonke

    You have to tell them its a “Material Adverse Change” and read them your contract line where is states a “Material Adverse Change” allows you to break your contract with no ETF’s. Don’t even reference the $0.03 cents, just call it the “Material Adverse Change” to the Regulatory Charges.

  • BillyBOB

    I sure wish T Mobile would extend it’s coverage in Dixon, IL. Big Red owns my ass like a pimp owns his hookers.

  • Anonymous

    Called them. After denials and me reading them the contract I got it kicked up to a Manager. He told me they were going to credit the difference, therefore there would be no materially adverse effect and therefore I couldn’t cancel without an ETF.

    • http://twitter.com/Rocko9999 Rocko Smith

      They are smart.

      • Anonymous

        They are dicks. A big bowl of them, even.

  • Anonymous

    Called them. After denials and me reading them the contract I got it kicked up to a Manager. He told me they were going to credit the difference, therefore there would be no materially adverse effect and therefore I couldn’t cancel without an ETF.

  • Rizzidy

    3 cent regulatory charge increase =/= material

  • Anonymous

    I know this isnt the place to ask but is anybody getting a text messege from Verizon saying “you must upgrade VCAST immediatly!”  Its freaking me out cuz i thought verizon blocked premium texts.

  • kronikings

    I tried to get out of my contract using this method but they didn’t allow it. I even spoke with a supervisor. They basically said the information I was giving was not a valid reason to get out of my contract.

    • Ray

      I can second that, my uncle tried to get out of his contract using this method and the supervisor said the regulatory fee doesn’t fall under that.

  • The Marketing Genius

    If Sprint or T-Mobile were smart, they would offer a quality Android Phone for FREE to anyone coming over from Verizon.  Even if it included a trade-in, they would get a lot of business from it.   I know, I know…I am a marketing genius.  

    • http://www.facebook.com/profile.php?id=25001493 Hank Godwin

      Erm…no, that would be a good way to lose a lot of money.  This is why there is a marketing department and an accounting department I presume.

    • Anonymous

      Sprint is already offering to pay your ETF… what more do you want? Of course, then you are stuck with Sprint’s shitty network…

  • Garcia Ike

    I just called and they told me unless i can prove 3 cents makes it impossible to pay my bill I can’t leave. Im call again tomorrow and see if im told something different.

    • bp328i

      It has nothing to do with being able to pay. It has to do with them changing your plan.

      • Abc

        Perhaps you should read the entire thing.   They are NOT changing the plan nor the plan rate.

    • Commonsense101

      The burden isn’t on YOU.
      The agreement is an agreement between 2 parties.
      If they change it: you can opt to walk.

      This isn’t us against Verizon, it’s called common sense and honest business practice.

      However if you don’t read your bill, then you didn’t get proper notice.

  • http://www.facebook.com/people/Matt-Cropley/668531301 Matt Cropley

    wait a minute! so i have 5 lines because..well i like to upgrade phones alot. and dont use 2 of the lines. can i cancell them for free??

    • Abc

      Even if you were able to cancel without an ETF, you would have to terminate the entire contract not just portions of it.

      • Commonsense101

         Incorrect.

        All Matt has to do is to separate those 2 add a line plans to 2 separate plans.
        Then he can cancel, provided he didn’t get the notice of the charge in April.

  • Joe Joe the Indian Dancer

    This is a good opportunity to negotiate.  When you are leaving a company they will do crazy things to keep you.  I think I will end up with unlimited data, texting and 1400 shared minutes for less than $200 per month.  I’m going to shoot for 2000 or more minutes but will settle for that.

  • Maladroid

    I’ve complained to Verizon in the past about excess charges, and no one has EVER offered me a discount on anything. I’ve even asked for a discount on my voice or text plan and they simply tell me they can’t do that. Do I actually have to say I’m leaving to get that?

  • http://tristanleawesome.tumblr.com Tristan the Marine

    Verizon has been giving me problem after problem with my phone… My FOURTH replacement OG Droid (now 7 days old) is already having problems, but they refuse to offer ANY OTHER phone. Even a low end smartphone. Maybe this could get me something better…

  • Ntbohl

    I jjust upgraded two months ago…hypothetically, could I cancel that line and then start a new one? If I provided my own equipment, that would give me an upgrade on deck so I could get a phone with decent battery life down the line.. battery on the thunderbolt is a joke. Plus, if I do it before the 7th I could still qualify for unlimited data, right? Can anyone help me out with this thought process?

    • Abc

      You really need to look at ALL the words in your agreement with VZW.  They are not going to let you drop an added line, only to have you add another line within just 2 weeks.

  • Mneighbo

    I think anyone getting mad they can’t cancel should read this again. Nowhere does it say that it HAS to be a state tax. It just says, “If you’re a Postpay customer and a change to your Plan or this agreement has a material adverse effect on you, you can cancel the line of Service that has been affected within 60 days of receiving the notice with no early termination fee.”

    So, you can get them on their own contract wording if they try to tell you you can’t cancel b/c it’s THEIR charge, not state tax. It’s a written contract, and guess what, if it doesn’t say cannot cancel if this is just Verizon’s charges, then guess what… Have fun cancelling w/no penalty.

    • Sigmundroid

       This is correct.  The problem is that too many people have been injected with too much estrogen
      and pharmaceutical waste that they have no resolve/no balls.

      They will test you and tell you NO.  Case in point:

      I discuss matters before extending my contract.
      I have them notate the account along with their CSR name and number, just in case…

      Why?  Many reps don’t know a nut from a screw!

      Unless you record their words or get it in writing: Plausible-Deniability takes precedence.

      • Anonymous

        That’s why I have it in writing that I(not in a contract) can upgrade to a 4g phone after July 7 and keep my unlimited. 

      • Anonymous

        That’s why I have it in writing that I(not in a contract) can upgrade to a 4g phone after July 7 and keep my unlimited. 

  • Cwzrd23

    I can finally go to Sprint; Verizon has been ripping me off since day one :) in thinking evo 3D :D

  • Jstnldtke

    Just called in, they want me to fax proof of the letter in and they will go ahead and do it, because they havet heard of this :S might just be a rumor if not ill have to wait for my letter via mail

    • Leoiden

      just called and they claim that you can cancel but in the contract you are not exempted from the early termination fee!!

      • http://www.facebook.com/profile.php?id=25001493 Hank Godwin

        Of course you can cancel and pay the ETF, that has always been an option.

  • T Hall

    If Sprint had decent service here (which it does, just not in the outlaying areas where I spend my time on the weekends) I would consider this, but unfortunately I am at the mercy of Verizon because service is my main priority, not the device.

  • http://www.facebook.com/borgey401 Andrew Borges

    So do you have to cancel the plan before July 1st or within 60 days of July 1st? Can somebody respond ASAP please!!!

    • Cwzrd23

      Starting July first you can terminate your contract 60 days after July first you can’t anymore

  • Anonymous

    This is another trick by big red, they probably know people will try to get free upgrades so they’ll make you wait the 60 days and they get their way with tiered data plans…

  • Apple

    The Regulatory Charge on your Verizon bill could potentially increase from $0.13 to $0.16 “STARTiNG JULY 1″

  • Timmah

    They know you wont, cause you can get some unlimited 4G if you stay, and have unlimited. Oh Verizon. 

  • http://twitter.com/ushneb Benjamin Hsu

    Yeah, I’m glad I saw this. I’m gonna cancel 2 of my lines and port 2 of them to AT&T and AoL my personal line to my friends Verizon account.

    Just as a disclaimer, I don’t want people to think I’m doing this because I can but it’s because I need to. I’m moving out of the country for a couple of years and there’s no point for me to keep the lines. 2 lines no one uses, 1 of them is due next week and the other in Dec. 2 lines being ported are my parents and they’re putting it on their AT&T account, 1 is due in Nov and the other in Apr.  As for my line, I want to keep my number and unlimited data. I still love Verizon but this is what I must do. I don’t have a money tree in my backyard so it’s not wise for me to keep this entire account when I’m not even in the US for the next 2 years.

  • http://www.facebook.com/profile.php?id=1603800094 Cody Clay

    Might do this to finally get some people off my family plan. They want to get cheap ass phones anyways. No need for them to be on verizon. 

  • NoneNull

    I got out of my contract 2 years ago by doing this. The first 2-3 times I called, I was sent up a few levels and got nowhere. The last time I called, the first person I talked to said, “Sure, no problem. Let me take care of that for you.”    I was all WTF?!   It all comes down to getting the right person.

  • Ejleverett

    So I tried calling in and they stated that an adverse change is defined as changes to services no taxes, so next time you run a story make sure you have your legal department do there homework

    • Jwalters_21

      Look at Verizon’s website. Regulatory charges are charges Verizon charges to offset government taxes.  These are Verizon charges, not taxes.

      https://wbillpay.verizonwireless.com/vzw/accountholder/mybill/ExplanationOfCharges.action

    • Guest

      Maybe next time instead of worrying about being a douche, you could use correct English. It is THEIR not there.

      • Grammar Police

        Looks as though you need to learn the grammatical difference between their and there.

        their – is a possessive pronoun

        there – is an adverb that tells “not here”

        So, there!

    • Guest

      Maybe next time instead of worrying about being a douche, you could use correct English. It is THEIR not there.

    • http://www.facebook.com/profile.php?id=25001493 Hank Godwin

      This is a blog you fool, there is no legal department.  You poor poor thing, you had to make one phone call and waste five minutes of your life.  Well, I guess you can get back to fapping now.

      • Commonsense101

        …and Who the F are you? Did you take offense to a comment made over the “internetz?”
        How old are you?  15?

        Just because the poster you deemed worthy of insults didn’t “try” hard enough nor understood
        the wording within the agreement he consented to be a party of doesn’t mean you’ve got to get
        all butthurt and whiney like a coked up pageant hooker, k?

        What a crap example you are if you represent Droid-Life talking to someone as if you are better
        than they are?

        You must be a scholar, being able to differentiate there, their, and they’re…

        You’re a joke.

        • Jimmycap

          Says the joker…

  • Octacon1728

    I just got off phone and they told me it was a tax and if I cancel my contract I would still be charged the early termination fee

  • Scott

    I wonder if you could cancel your line and then re add the line shortly after and get a free upgrade…hmmm

  • Jwalters_21

    So is there anyway to do this without losing your phone numbers?  We have a family plan and I’m the only one with a google voice number.

  • Jwalters_21

    So is there anyway to do this without losing your phone numbers?  We have a family plan and I’m the only one with a google voice number.

  • http://wijikuj.sytes.net/information-or-facts-about-medication-lorazepam.html Merc1960

    Thank you for all your valuable effort on this site. Debby delights in engaging in research and it’s really easy to understand why. A number of us learn all concerning the dynamic manner you give informative guidelines by means of your blog and cause participation from some other people on that point so our own princess is truly discovering a whole lot. Take pleasure in the rest of the year. You’re performing a first class job.

    Read more on my blog cat-prednisone.html