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  • I have to be honest, I really don’t understand the Nexus 4. No LTE is one thing, but 16GB of storage? I don’t think cloud storage is as practical as we may want it to be. My next device purchase will focus heavily on how much onboard storage I can get. The N4 just doesn’t cut it.

  • What a joke. No wonder Apple runs circles around Google and android. Selling out before you can fulfill orders in 25 minutes? Nice business model Google.

  • In b4 these people realize it doesn’t have LTE…..
    In b4 same people realize how slow 3g is…..

    • Yeah, I had no idea this didn’t have LTE… it’s not like it hasn’t been reported 10Million times already. By saving $30 per month, I’ll be the one laughing… straight to the bank.

  • i got the email notification for the nexus 10 about 30 minutes after i ordered it, which was about thirty minutes after it showed up as available.

  • I think I just got an order to go through (3:10 EST). I installed Auto Refresh Plus for Chrome. Then, set it to refresh 1 second, and notify when it finds “ADD TO CART” It finally displayed a link to add to cart. I then quickly went through the order process. It might help to ensure you are already logged in, and have your google.com/wallet setup with an address and credit card.

  • So at 2pm EST time … I was cursing Google because I got shafter early on 2 minutes after they went live. BUT — 5 minutes later I am licking the cheese between it’s toes. Somehow my persistence paid off … I set chrome to autorefresh every 5 seconds with an extension … the 16GB goes in and out of notify me … any time it came up add to cart I added it and went through the process … last step it would boot me to an empty cart but after my 8th try, the order went through, I got my confirmation email and it’s showing up in my wallet.

    Hopefully I’m not getting 8 of these … or maybe that’s a good thing because some of y’all might need some love.

  • It looks like the page is flicking on and off. I was able to refresh the page 10 minutes ago and it said the Nexus 4 was available. I managed to Add it to cart and checkout. The purchase is on my Google Wallet and credit card statement. I just got the confirmation e-mail from Google.

    For those waiting, just refresh the page every now and then and you may get lucky like me.

  • I wonder if people are randomly able to order this phone because of all the issues with the shopping cart this morning and people accidentally ordering multiple units. I’m wondering if they are making them available as people cancel their multiple orders.

  • I’ve been auto-pounding refresh and have gotten “ADD TO CART” to show up several times but every time I hit it is says there was an error and there is nothing in my cart… 🙁

    • I just ordered mine. It took an hour. Installed the Chrome plugin called “Auto Refresh Plus” and set it to refresh the 16GB Nexus 4 Play Store page every second until it found “ADD TO CART”. It worked like a champ. Over the course of the hour that I was auto-refreshing, it found “ADD TO CART” at least a dozen times. However, clicking the ADD TO CART button continually resulted in an error where my cart was empty. Eventually, it worked and I was able to order it (confirmation email and all). Stay thirsty my friends!

  • Don’t know if it’s a bug, but I just got a 16GB right now. If you flip back and forth between the 8GB and 16GB, every so often it will change from “notify me” to “add to cart”. First time it bugged out and left the cart, but the second time I was logged in already and it went through fine.

  • I was able to get one at 9:35 PT after refreshing for about an hour. At first it just wouldn’t let me proceed after having it in the kart. Then after that I wasn’t able to get it back to the kart for about 30 minutes

  • I was able to snag a 16GB (don’t hate!) but not before I went on G+ and bashed because I thought I was unsuccessful in purchasing one. Nothing during the ordering process to indicate that the order went through. I kept trying to order after that too. Then got the confirmation email.

  • Just received this in my email, two hours after the release. Luckily I ordered, but damn, that’s messed up.

  • I can’t believe Google was not prepared to scale it’s store. I had the 16gb in my cart and then check out would not work and eventually it disappeared from the cart. Tried to buy the 8gb model and ended up with three. SMH.

  • If you click between the two variants (8GB and 16GB), the option to Add it to Cart shows up. Not sure if it allows you to buy it, but it’s worth a shot for anyone that wanted to purchase one. Just click the 8GB (under Choose Another Nexus 4), then the 16GB, and back and forth until the option to add it to the cart shows up.

    • I did that, and got it to work, but then it told me that my cart was empty after adding it. maybe they caught on to this?

  • I just bought one. I was one of the failed attempts, people keep trying. If you keep refreshing over and over again every now and then the coming soon says add to cart. It keeps failing but one of them just went through and I got one. Go people go!

  • Since so many people had problems with checkout I’m thinking (hoping) they pulled it to fix the cart issue. We’ll see!

  • So if you are stil trying to get one keep refreshing the page and trying. I just saw someone post that they got one at 1pm est and I went back and after a minute or 2 of refreshing I got this

  • I was finally able to get my order through for the 16GB version of the Nexus 4. Only way it would work for me was if I unchecked the option to link it with my Google account, I tried this with the option checked and it wouldn’t work, then tried it again (for the second time) unchecked and it worked… then everything went smoothly. I also had to remove the bumper from my shopping cart. However, this could have just been a coincidence.

    The bumper said it was sold out too, but after refreshing the page a few times I was able to order it as a separate order.

    • ever try calling and getting one? I don’t think there is a physical person that’s responsible for it.

  • KEEP TRYING I KEPT F5-ING AND GOT ADD TO CART A FEW TIMES, FINALLY IT WORKED ORDER PROCESSED AND CONFIRMED N4 NOON CENTRAL TIME!!!!!

  • People keep complaining how Google botched this launch. Chill out folks, carriers haven’t been much better in the past. I can still remember clearly how badly a lot of the Droid launches were on Verizon last year. Not to mention the Xperia Play launch – on a carrier.

    • Come on Moto and Verizon do PHENOMENAL work. The Droid Bionic went smooth as home churned butta! hehe

      People are just getting way too uptight about this stuff.

  • What a huge clusterf…seriously, had one 16 GB in my cart, went all the way to check out but then it keep timing out loading my Google Wallet information. So I never got the chance to click “Buy”.

    Now they’re sold out. Horraay! Another day I suppose, but still frustrating.

  • Can anyone else imagine an alternate universe where VZ Phones are unlocked, they give you a credit and moto releases a Nexus completely open aka the OG ? It would be sold out in less than this did…

    Oh cripes, what WAS in my coffee????? 🙂

  • Thanks Google, for actually having 13 phones in stick for today’s “release”. If you’re caliming to sell hardware how about you acutally build some and take my damn money!

  • People need to chill if they weren’t able to get one.

    In the past the Nexus line didn’t sell very well at all. Now, suddenly, they are a hot device and I’m sure Google ordered as if the Nexus 4 was going to sell similar to the Galaxy Nexus.

    So, relax, and be happy that the Nexus line is finally taking off.

    • Seconded, it’s not like you will NEVER get one …. I’m not, going to just await the code on AOSP and place on my VZ GNex, already have the KB and the camera/photoshpere. I’m hearing the wifi connectivity thing to particular devices doesn’t appear to be in the build, can anyone confirm when they get theirs?

    • its the price point that brought everyone. and I am pretty sure that’s exactly what goog wanted.

      two of my friends who never bought android devices wanted this one and they are totally disappointed. one of them wanted to order as a birthday gift….and now he is looking for different options.

      btw, I did get confirmation for my 8GB N4. whoohoo….wanted 16G but that’s ok.

      • Google does have some learning to do on launching products — that’s for certain.

        However, let’s not forget what apple usually does — they know full well they will sell millions on pre-orders & launch day yet they always cut the number of devices available short, thus they can “sell out” every time to create more hype.

        At this point I think Google just didn’t think they would sell as many as they are.

  • google will never get a launch right. The stock only last 25 minutes during the middle of the day when most people are working on a day when they released it unannounced? How many did they even make available, a few thousand?

      • Point is that there was only a handful of people who even knew the gnex was going to be available at noon. Either because most people are at work and not able to browse the internet, and the release was only made known this morning. Anyway, this handful of people crashed the website and sold out the nexus 4. That’s a sign of a terrible launch.

  • I’m hoping my N7 HSPA order went through, charged my bank/shows up in google wallet yet no confirmation email nor a order receipt or history on google play. Anyone else getting this?

    • As long as it shows up in Google wallet – you are ok. I got an e-mail confirmation on my order immediately, but I was lucky and ordered right when the page went live. I went back in and ordered the bumper. It showed up in my google wallet but took about 35 minutes before I got the confirmation e-mail

  • Incredibly disappointing launch. You had no more than a 5 minute window to get a 16 GB Nex4. Pathetic. Huge opportunity lost for Google to sell a massive number of phones.

    • Wait, so, if I’m reading this right, the fact that they severely underestimated the initial demand (which is truly massive compared to all previous Nexus devices, mind you) is enough to make you feel that the current devices aren’t worth procuring in a few weeks when they become available again?

  • had it in my cart. got in when it went live. but all i got was an error. thanks google. 😐

  • This is the definition of disappointment from Google. Errors everywhere and whatever happened to that email notification. Grrr

  • the good thing about them seemingly botching this release too is that they may realize that they don’t have a choice but to hop into bed with the carriers, which would be great for us folks on verizon

      • well not for updates, but it’d mean we’d actually get the phone. I think most would at least like the option to get the phone

    • I doubt they see it as botched at all. They sold out in 25 minutes, I’d say that’s pretty damn successful. It’s not their fault that their website was misbehaving a bit when it was probably getting tens of thousands of requests per minute. I’m sure it’s just a mySQL database behind it all, and even the best server farm on the planet can’t make that clunky crap PERFECT.

      • I know for a fact they don’t think they botched it. I’ve called the Nexus customer service line multiple times. They don’t take responsibility for anything.

        • …of course they don’t. When you call a support number based in the US, nine times out of ten you are getting an 18 year old just out of highschool making 9 or 10 bucks an hour to sit there and listen to you complain. They’ve got some scripts to read and aren’t allowed to hang up on you unless you get really offensive. That’s about all you can expect.

          • I mean regarding escalation. When you ask to talk to a manager or somebody that you can talk to above them and they say “there’s no person that you can talk to”. there’s ALWAYS somebody

          • No, typically when you ask for a manager you’re going to a “lead” who is just a more senior person sitting right next to them (and senior in a call center means they made it 6 months without walking out). You’ll probably never talk to an actual employee of Google as opposed to an employee of Callcenter XYZ.

            I’ve been in management at a couple of different call centers. This is a universal fact. You’d be shocked at some of the clients that are based here. 99% of rental car companies, the IRS for calling about your tax return, State Farm, Progressive, Farmers, a billion different frozen food companies, Colgate, Crest, Microsoft, McDonalds, Verizon, Sprint, AT&T (both phone & DSL support), I could go on for hours. With absolutely none of them will you ever talk to an actual employee of the company you are calling for unless they specifically call you back after the fact. With extremely irate customers we were able to contact the clients, but usually it took them days before they’d call them back personally, if ever.

            Sorry for the rant, just a touchy subject 😉 I’m extremely happy to be out of that industry finally.

  • It was a completely disaster!!, in my cart i had 2 and suddenly an error appear, and now i dont have any of those.

  • I got one but it was a real pain to get the site to work properly. I had been hitting refresh and never saw the 16gb change to “Add to Cart”. On a whim around 10:40 CST I came back out to the Play homepage and went back in through “Shop Devices” and it was available. Then I had to do that again about 7 times to get a 16 gb added to a cart and processed. So I got the phone. Then I realized I needed the bumper. I went back in, and it started throwing errors the second I added a bumper to the cart without a phone. After multiple tries, I got it to where it was trying to process my credit card and it failed again. Went back in, bumpers all gone. $28 is a lot for a bumper anyway. I might just be careful and wait for better options via 3rd party.

  • there’s no way they’re sold out due to crazy popularity. they either didn’t have a lot or this is another huge blunder with the Play Store ala` the N7 release date.

  • I never got a confirmation dialog but my AMEX card was charged and the purchase shows up in Google Wallet, it did take about 20 minutes for a confirmation email.

  • i kept getting an error when pressing proceed . then it kept saying my cart was empty . i pretty much gave up when i saw that it changed to notify me , then my dad said keep refreshing so i did lol THERE IS A GOD ! a 16gb N4 happened to stay in my cart , clicked proceed , and now I have an order number 🙂 i feel like i just won the lotto

  • so it kept saying it had a problem with my order and it did not process now im getting emails from google left and right how all these orders have been shipped. So as of now I have 2 nexus 10 tablets and 1 nexus 4 phone omg

    • I doubt they’d go for over 500, but if they do, I will sell mine and buy another when they have stock again. (anything less than that after shipping, listing fees, etc isn’t really worth my time.)

      500 is just over $50 profit after paypal/ebay/shipping, like $80 with Swappa if you feature the listing.

  • Let’s just say this is true, how does that fare compared to the sellout of the iPhone 5? EU sold out quick, now the US, how many were really available and did they go through it that quickly? Of course knowing Apple makes sellout announcements way before they actually do, just to drive sales …. Hey VZ, if true, look at what you missed out on dumba$$es.

  • wait, i hit refresh and it had “add to cart” on the 16gb one again. then i refreshed and it was gone.. what the hell google?

  • Had to refresh my cart for ten minutes because I kept getting an error, but finally my order went through. After I saw that tax and shipping weren’t included I was seriously tempted to back out and get the 8gb, but decided against it. November 15 here we come!

  • More than likely sold out. I tried to order one around 8:45 and kept getting page page errors when trying to add it to my cart. It eventually did take me to my cart but I had 20 of them in there – 1 for each attempt I made. By the time I got it sorted out so that I had only 1 in my cart it told me I couldn’t order any but could be notified. 🙁

  • you’d be lucky if it was available for 25 mins. Took me 15 to even get to the payment page for the nexus 10.

  • Play store shows I bought one Nexus 10… Wallet shows I bought two…. And I’ve received zero confirmation emails….

    At least I didn’t accidentally get three

    • my order for 8GB N4 went thru…but got two email confirmations with two different order numbers and time stamps. hope its all ok.

    • The other will show up it might take a bit. confirm that and cancel it before they ship it (I had to)

  • how many u think they even had for order? 25 min?.. they have like a couple dozen in stock only?.. jeez.

    • I would be willing to bet a few thousand. There are several websites reporting on this and several thousand people read each and every one of them (myself included). Many of those people are willing to wait until they get one, but still will try and order it the second it’s released. I’ll agree, I tried for about 15 minutes, got an error when completing the checkout, and then 20 minutes later I had an e-mail confirmation and it showed in my GWallet.

    • Somehow my order went through. 8 Gig & bumper. Got the confirmation e-mail & my card was charged.
      IF IT’S IN YOUR CART DON”T REFRESH JUST KEEP HITTING PROCEED

  • For those getting this phone, what carrier and plan will you be using? Also, if I were to get this on one of T-Mobile’s prepaid plans, do they have HSPA+ in Washington DC?

  • This has to be one of the worst product launches by a major company. I was trying for 20 minutes to buy it, getting error message after error message. I got all the way to the last step once, and when I clicked “buy” I got an error message.

    And they only have enough inventory for 25 minutes of purchases? How many could they have sold in that time, considering I had 30 unsuccessful attempts to buy it?

  • I just got an order in a minute ago, right AFTER everyone started saying it was out of stock. I just wildly refreshed the page and it came back up for a second. My card was charged twice, but Amex will take care of that if Google doesn’t. Hopefully we see some shipping info later on today!

  • this pisses me off so much. google should’ve had their crap together before this happened, whether they made sure their servers could handle it or made sure they had enough inventory. those 25 minutes were a sh*tshow. they open orders early, in the middle of the day.. my cart deleted itself about 6 times, errors galore everywhere, i must’ve refreshed and hit the proceed button somewhere around 40-50 times. just unacceptable. you can only hope they have more stock coming in very soon.

  • managed to get one pretty much instantly without issue. happened to refresh twice within a 3 minute span and suddenly it was availble. ordered without any site lag which was nice.

  • I was not able to snag one. Came to work a couple of hours before they became available and refreshed the page every two minutes until they were. Tried for 20 minutes and kept getting hit with technical errors, sold out. I never even had a chance

  • What’s the point of signing up for an email notification if they don’t even send you one? I’m pretty ticked.

    • Completely agree, I signed up for the Chromebook email and low and behold it’s available for a bit now but no email.

          • Wish THE HTC DLX came unlocked and able to play nice with the major carriers especially Tmo. Despite the large 5” 1080p screen the phone is not extra large as first thought. Wish HTC can make an unlocked pure Android 4.2 JB variant.

        • Better is subjective, both have very similar specs. What I want to see is a side by side benchmark test. (not like benchmarks mean much, but whatever.)

    • I was just coming in here to ask if anyone actually got the e-mail notification. Why even offer it if you aren’t going to send the message?

          • you guys seriously thought the email signup would let you know? WHEN has that EVER worked, EVER. In anything. It’s just a marketing email list.

          • No, I was on the page with Chrome easy refresh and was able to get one. But the e-mails went out to the people in the UK right when the store went live. I’m just saying if you aren’t going to do a pre-order, your e-mail notifications should work.

      • I received mine about 20 minutes after purchasing it. It was weird it showed in my google wallet then disappeared for 20 mins.. It came back once I got my email. I would say be patient the server is overloaded..

  • No. I was there and had it in cart before noon but could never check out. I’d get a couple errors then it would disappear from my cart. I added to the cart and tried to check out 30-40 times and never got it.

  • google should have done a preorder. I had it in my cart, went to pay, and it was gone, and then there were no more left.

  • I got an error three times while order processing, only once was my credit card authorized for $1 and that was the furthest I got before getting my third error message. Didn’t get one, bumpers sold out too. 🙁

  • snagged a 32GB Nexus 10, but WHAT A MESS trying to get it. Then they said my order wasn’t didn’t process correctly, but they had taken the money out of my debit card anyway lol. Finally it all resolved

    • Have you received your confirmation email? After about 20 minutes, I was able to order the Nexus 10 32 GB as well, but haven’t received the confirmation email.

      • I got a confirmation about 30-40 minutes after order. In fact that was the only way I knew my order went through. I was still trying to order one when the email went through.

        You can check your order status on google play. Scroll down to the bottom

  • im so pissed.. i had it in the cart.. had my google wallet cc info in.. got to checkout.. clicked purchase… it was processing…… then.. nothing… and now its sold out…. this is amateur hour.. this is pathetic… apple wouldnt have done it like this..

    im about to go buy an sgs3.. or even an iphone5 right now.. ugh… such a long wait for this f’n phone… ugh.. frustrated google…

    • really.. sold out in 25 min.. i hope they sold a couple million.. wat kind of flagship launch has inventory that sells out in less than 30 min?… and no definite start time made clear either.. only droid-life was able to tell me 9AM PST.. which was off by like 30 min apparently…

      why does it have to be an easter egg hunt to buy a product from google? never ETAs.. never have clear numbers.. ugh.

      /rant (for now)

  • 8 and 16gb with no SD card = to small. I think there is conspiracy with ATT and verizon to minimize phone storage and suggest cloud storage to make people eat up more data, therefore getting more ripped off by “share everything” ripoff plans.

    • yup, it’s a Verizon conspiracy that a non-Verizon capable phone doesn’t have enough memory for you

      • I think he was referring to the trend of many other phones in general making a move towards internal storage only. It actually was a valid point.

        • internal storage only is used in nexus devices because of the user experience associated with not having to choose your “save to” location. the small storage options were chosen to keep the cost extraordinarily low. To assume this is a conspiracy (especially one from at&t or verizon is a bit ridiculous.
          This is even more crazy when you factor in the hspa+ radio. Faster speeds = more data consumption. If Google was working with a cellular company they would have bit the bullet and found a way to include an LTE radio.

    • Hey, don’t blame me. The phone won’t even work on my network.

      If you are going to point fingers, look at the guys with the cloud music site, cloud document site, cloud book site and cloud movie site. They might even be selling the phone too.

  • Not happy about this. Google took 760 from me and I have no email confirmation so I dont know wtf is going on now

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