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Holy Sh*t, Google Sucks at Selling Devices Through Google Play

At 11:58AM Pacific, the LG Nexus 4 went back up for order through Google Play. The following is the story of one man trying to buy one. 

“In stock,” hooray! Do work, Google.

 

Checkout screen, profit! Click, “Proceed.”

Wait, what…error?

Refresh! Umm, now my cart is empty?

 

Try everything, all over again.

Oh, you think I’m a spam bot, Google?

Refresh. Refresh.

10 minutes later. Sold out.

The end.

  • Noel

    For those like me who failed earlier in the day try again now…I got it around past 7pm. The key is hitting proceed repeatedly or holding down the enter key as others have said until it let’s u proceed to full checkout.

  • TechGuy21

    i dont get why a freaking company like google with most advanced and power servers in the world is having high traffic problems. seriously wtf is this sh*t. im not buying any galaxy nexus buti feel bad for people who are trying buy one

  • http://www.facebook.com/profile.php?id=1382001225 Kevin Berard

    They are even worse at selling accessories. Where are the Nexus 4 and Nexus 10 official accessories?

  • Wise_Spinner

    Poorly written code. Over crowded server. Not enough stock to even claim it’s “now for sale.”

    A perfect 3-strike system, Google.

  • Simon Belmont

    I think the CAPTCHA was “fackwors.” Just saying.

    This process does stink though. Google needs to get this right.

  • Zach Jacobs

    Google really blew this whole Nexus 4 launch, I was prepared to buy one until this mess happened.

  • Adam Miller

    Does anyone know where I can get a Chromebook?

    • Justin Swanson

      Play Store?

  • SeanBello

    easily best headline ever, and so true.

  • eilegz

    you sure took your time taking those screenshot instead of refreshing?

    But i agree they could lead the sales of smartphones but they are screwing themselves with this kind of limited system and unintuitive and fustrating shopping experience maybe they should partner with amazon and get the things done

  • eastbaycali

    lmao

  • Bionic

    Worst. Nexus. Ever. And worst. Online store. Ever.

  • http://www.facebook.com/profile.php?id=716789798 Lonnie Kerchief

    FACKINWHORES!

  • http://google.com/+derekross Derek Ross

    I’m trying not to sound like a sadistic bastard… but this made me laugh. :P MOAR F5, imo.

  • Art Holguin

    google should just make them available through amazon :x

  • MattInPDX

    Google Troll level = 100.

  • Nazzi_Muhammad

    Sorry, this phone isn’t worth the hassle……

  • themiracle2012

    I love how it says “totally wireless,” yet it comes with a charging cable!

  • http://www.vgchartz.com SuperChunk

    There is a large yellow banner on play store right now saying the store is experience high level of traffic and the N4 IS in stock right now. to please be patient and continue to try.

    • themiracle2012

      It also says “ships in 4-5 weeks”…

      • themiracle2012

        16GB says “ships in 1-2 weeks”

  • http://twitter.com/EitanDC Ethan Landesman

    Yeah, i started trying right at 3:00 eastern time, on a 100mb up/down pipe, and I never even got to the captcha trying OVER AND OVER AND OVER for an hour.

    • Droidzilla

      This.

  • Bigwavedave25

    from the site… ???
    “Google Play is currently experiencing very high traffic. Nexus 4 is not sold out and will still be available for purchase. Please try again shortly. Thank you for your patience.” (4:40 est)

  • http://www.vgchartz.com SuperChunk

    LOL ok so the popularity of this phone is crazy. Why doesn’t Google just take some preorders like Apple and simply say it will be “shipped in 3-4 weeks”. They have to have some idea on overall stock levels and replenishment schedule.

    • itznfb

      That’s exactly what they did starting yesterday…

      • http://www.vgchartz.com SuperChunk

        Yep. Some time after I wrote that comment. Day late on the snarkiness.

  • kkloster

    It may not be sold out! I brought up the Nexus 4 8GB page a second ago and the following message is written in red on a yellow a banner across the top of the page:

    Google Play is currently experiencing very high traffic. Nexus 4 is not sold out and will still be available for purchase. Please try again shortly. Thank you for your patience.

  • http://twitter.com/darcmasta Joel Vasallo

    Google Play is currently experiencing very high traffic. Nexus 4 is not sold out and will still be available for purchase. Please try again shortly. Thank you for your patience.

  • http://www.facebook.com/jorge.jonathan Jonathan Jorge

    Unacceptable. Google WTF are you doing? Seriously; the number one tech company on earth and they can’t figure this out smh.

  • unkown

    GooPlay sucks!!!!

  • http://twitter.com/CaptainCaveman1 Rob

    I am still seeing them in stock….I can add them to my cart and get all the way through checkout…up to the point of purchase. No issues here.

  • Sad

    This seems very familiar to getting tickets to I/O =/

  • Jigga_Z

    They’re on sale again. Shipping in 1-2 weeks for 1GB and 4-5 weeks for the 8GB.

  • Jroc869, Cool story bro

    Right under the ships when available if you unchecked that link to Google account it won’t give errors.

    • Droidzilla

      No dice.

      • Jroc869, Cool story bro

        Damn I was sure that would work. I had to down vote myself for that fail. They are probably having a different problem than the original launch.

  • Kevin Rees

    they are like in stock/out of stock back and forth….What the fackwors

  • discstu37

    Same thing happened to me when I ordered the nexus 10 two weeks ago. Only I eventually got one…

  • http://profiles.google.com/fgissubel Fred Gissubel

    It is in stock people. was just there.

  • Craig

    LOL… there are better phones available. No need to waste time chasing this down. In a few months they will be worth half what they’re selling for now.

    • JRomeo

      no they wont. before the Nexus4 was available for sale the galaxy nexus was sold through the same store for the same price, then from one day to the next the Nexus4 was available for the same price. and Next year on the last day of sales for the Nexus4, it will be the same price as the Nexus5 or whatever the next one is called.

      • Andrew Bernath

        Droid RAZR Nexus MAXX! Incerdible Nexus 5 4G!

  • Wes

    Just got one (@ 4:05 EST) and received the confirmation email. Mash the ‘proceed’ button repeatedly, and uncheck ‘connect to my Google account’

  • fakekellex

    yeah and chromebooks (Samsung) are all sold out too. Everywhere!

  • Jim

    What a joke! By the time Google gets it right the phone will be yesterdays news, or we’ll all be scared of breaking the back glass lol!j

  • http://cassidyjames.com Cassidy James

    It’s showing as in stock again…

  • Tyler Casilio

    Maybe next time? :( Sorry man

  • yarrellray

    My Galaxy Note 2 pimp slaps this silly. Especially battery life.

    • Diablo81588

      You’re a pimp slap.

  • Josh A

    It says it’s in stock right now… 4-5 weeks for the 8gb model though..

  • http://www.facebook.com/hodgewdm David Hodge

    the word was fackwors

  • Jedi54

    You mean you guys actually have to PAY for these devices?
    c’mon, Google should just be sending them to you by now.

  • ddevito

    Still better than the experience waiting…waiting…and waiting for the GNex to drop on Verizon

  • http://www.facebook.com/profile.php?id=100000267925292 Alex Boro

    Kellex, keep refreshing because it says in stock but will not let me get to check out only your cart.

  • DC_Guy

    Maybe this is all a dastardly plan by Google to create a large amount of hype over the phone! Nothing creates demand like a scarce supply.

  • ddevito

    #firstnerdproblems

  • ddevito

    Again, Google is a company filled with geeks rocking laptops and bicycles. They know nothing about brick-and-mortar retail. It will take them a while to figure it out. But they will, they’re the smartest guys in the room

  • ERIC REED

    Please please please will someone else let us all know the captcha said fackwors…

    Dang did I just do it too???

  • Justin W

    Made me lol. Luckily, got mine the first time so I didn’t have to go through this again.

  • http://www.thinknetbook.com Eloquescence

    I got 2!!! YAY!! 3 parts luck – 1 part skills! :) However, I do agree — the Google Play Store experience sucks balls. You need perseverance and a Google Fiber connection just to get a couple of these bad boys.