Comments on: Nexus 10 32GB Sold Out Through Google Play

By: Liz

Liz — Fri, 14 Dec 2012 14:06:00 +0000

I ordered mine Dec 6th and it still hasn’t come… it was not sold out when I purchased it!

By: Jo

Jo — Tue, 27 Nov 2012 06:04:00 +0000

Samsung galaxy note 10.1 version 2 will toast the nexus 10 and cost the same as the 32gb version. Plus it’s a quad core and comes with a styles

By: johnny x

johnny x — Sun, 18 Nov 2012 07:28:00 +0000

i didnt even get an email! and i did sign up to be notified…

By: Spence

Spence — Fri, 16 Nov 2012 19:23:00 +0000

Google have truly screwed up on this. Not least as they, as far as I can see, have not published any explanation of the immediate emptying of their stock (I assume they only had a few thousand in stock?!!) or any follow up news on when we can expect a refresh. One of the biggest companies on the planet is obviously managed by idiots with a total lack of Imagination. Has anyone got any news????

By: asipr2

asipr2 — Thu, 15 Nov 2012 05:40:00 +0000

No, I was not one of the lucky ones. I did EXACTLY what they said to do. This was to be for my wife’s birthday. I watched hourly. If this is an example of the product planning and support by Google, I’m extremely leary of doing business with such short-sightedness.

By: WittZi

WittZi — Wed, 14 Nov 2012 22:18:00 +0000

Thanks for the advice BakerDude! “Nexii” LOL – Love the plural!

Ok, so I got the email also and called the customer support line. They cancelled 3 of the orders (I kept 2 in the end as my wife wanted one as well!) and 3 have been cancelled.

I’m still not sure what has happened with my bank account, as the money has been refunded but I’m not sure if I’ve been hit with a charge for going over my overdraft. I transferred more into my current account when I realised what had happened 15 minutes later so finger’s crossed it’s ok.

You’re right though, I’m annoyed that Google lied and I’ll be really annoyed if my bank charges me for going over my overdraft for 15 minutes.

I agree though, really bad form for Google. I have no love for Apple either, but clearly they all struggle. What I don’t get is that in the era of cloud computing (Google being the masters), can’t you just bring up a whole bunch of servers / extra resource for a few hours when you know customers are trying to purchase your newly released products?!

ch0pper911 – sorry, I’d have gladly sold you my spare ones if I had any, but as I’ve mentioned I cancelled them when I spoke to customer services.

By: ch0pper911

ch0pper911 — Wed, 14 Nov 2012 22:00:00 +0000

Wittzi can I buy one off you please!? from the UK too!

By: Gguadan

Gguadan — Wed, 14 Nov 2012 21:14:00 +0000

Just saw above post about cancel command catching up. Nevermind!

By: Gguadan

Gguadan — Wed, 14 Nov 2012 20:56:00 +0000

I’ll buy it from you! My user name @gmail.com

By: blix247

blix247 — Wed, 14 Nov 2012 16:44:00 +0000

I doubt it. Maybe if the sellout would only last a few days it could have been a marketing ploy. But to sell out and then tell people (through a channel that no one reads) that new stock will be there “in the coming weeks”, it sounds to me like they were caught off guard. Google has to placate the manufacturer they partnered with too, and showing people who intend to buy a sold out sign for weeks is real money out of LG’s pocket.

By: BakerDude

BakerDude — Wed, 14 Nov 2012 12:55:00 +0000

Google’s cancel command finally caught up. I have a feeling some people will be able to buy all week long. I checked last night and the 16gb N10 was available. If WittZi wasn’t in the UK, I’d suggest that route. Whatever may come, don’t choose eBay, I’m sure they are price gouging. Google likely created an artificial bubble with these Nexus devices. There is no shortage, never was, never will be. Be persistent and check their site often. I’d expect more to pop up later this week or early next week. Good luck.

By: BakerDude

BakerDude — Wed, 14 Nov 2012 12:48:00 +0000

WittZi, balls! I saw my card charged twice as well. They are flat out lying about that little detail. And people give Apple a hard time. So, there is good news and hope for you, at least there was for me. I received an email last night asking me to review my order and make sure everything was correct. I have no doubt they sent that email out because they fcked up so royally. Anyway, I went into my account and tried to cancel one of the Nexii and it finally went through. It showed up on my account as “cancelled”. This was great! What’s not great is how much Google manages to screw up. I got their typical “2-14 days” refund garbage. It’s irritating but I can swing it. You, on the other hand, might want to dispute all those charges if you cannot get them cancelled and have the funds immediately refunded. If I were out 3k, I’d contest the charges on principle alone. If this is the same Google that created the Nexus 4, I am starting to see where the problems lie. Absolutely no excuse for a billion dollar company to be so completely inept. Best of luck. Let us know how you fare.

By: michael arazan

michael arazan — Wed, 14 Nov 2012 12:16:00 +0000

Same here, checked my email, clicked link, sold out. Cue music wah wah wah waaaaaahhh

By: WittZi

WittZi — Wed, 14 Nov 2012 07:27:00 +0000

I’m from the UK and I ended up with 5! That’s almost £2,000 ($3,000) AND it comes straight out of your account even though it said it would only charge when they’re shipped. Every time I bought one it just crashed on the wallet screen.

By: Jeff

Jeff — Wed, 14 Nov 2012 04:52:00 +0000

I was thinking about getting the 32gb after reading so many reviews on the nexus 10. Ehh, Call me crazy but I wanted to also pick up the nexus 7. I had the iPad mini and the screen sucks! It’s really slow as well.