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Confirmed: XOOM 4G LTE Upgrade Available in September, Emails to Customers Rolling Out Today (Updated) (Again With Email)

We just received word that Motorola XOOM 3G owners could will see an email from either Moto or Verizon today with details about their 4G LTE upgrade.  According to our source, the email will inform them that the upgrade will not happen until September (pictured below).

The LTE upgrade has passed through the FCC already, so we were under the impression that it would be soon.  Maybe Moto needs more time to coordinate the mail-in process? And remember, this was supposed to happen originally in May.  

Update:  Here is your confirmation. September is indeed when this is going down.

Update 2:  And the emails should be rolling out now to all XOOM owners…

Cheers Joe, mfg68, Mr. Alfonso, Andrew and everyone else for the email!

  • Radio Ric

    I had an issue with the power switch on my Xoom.  I called Verizon to get it repaired and while on the phone, asked about the 4G upgrade.  They sent me to a Motorola call center where I explained that my tablet needed a repair and since it is September, could I send it in and get both the switch repaired and get the upgrade done concurrently?  She said yes but the upgrade is not available but would be in September.  I advised her that is is September 26 today so the upgrade would have to be available in the next four days, about the time that they would receive my device.  he answered that the upgrade would not be available until September.  Understanding that I was in a circular argument with a call taker reading a script, I gave up.  I guess the hungry attorneys will eventually realize that there are the makings of a class action lawsuit forming and will try to get in on the action.  While it would be easy to blame Verizon for selling me a device that was completely misrepresented, I feel that they were duped by Motorola who apparently have no intention of meeting their obligations.  Oh, one more thing, Verizon canceled my extended warranty and said it extends to all Xooms.  The agent advised me that it was because Motorola will not issue any type of extended warranty.

  • Rob

    I don’t even know if I’m going to send mine in, I just canceled the data plan on it since I’m guessing we’re not going to get LTE in my area for a little while (a city around 100,000 people) and since it was costing me $35 a month.

    Until we can root and have free tether on the D3, I’m saving money by paying for the mobile hotspot instead. I’ll probably cancel that though even before we get root!

  • Never got an email…nice, VZW/Moto. Nice.

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  • Eric Markson

    Got mine! Can’t wait! 😀

  • Anonymous

    OK, wow, now that is like the coolest thing I have ever seen dude.

    http://www.web-privacy.au.tc

  • Joe

    Sure glad I sold my Xoom a month ago and purchased the GTab 10.1 in its place!  Good timing on my part 😉

  • David Marzluf

    WAIT!!!!  WTF happened to the post about the Verizon document that the Droid Bionic will be arriving on August 4th it was right here after the post about Radio Shack and now its gone.

    • David Marzluf

      Nevermind Found it

  • Anonymous

    How long until a statement is issued saying, “We’re sorry to inform you but the email some people have received was sent prematurely. We are hoping to have the Xoom 4G LTE upgrade sometime in the next decade, and we will inform you as soon as a release date is available.”

  • Anonymous

    How long until a statement is issued saying, “We’re sorry to inform you but the email some people have received was sent prematurely. We are hoping to have the Xoom 4G LTE upgrade sometime in the next decade, and we will inform you as soon as a release date is available.”

  • Anonymous

    Got my email about an hour ago…

  • Peter Bartholomul

    anyone else notice that the Xoom and Bionic, 2 of the biggest jokes in the android world are both Motorola devices? Xoom was released for $700 and without 4G or sd card support and still to this day don’t have 4G. Bionic is considered the fastest and most powerful verizon phone. the bionic can do everything except get released. I heard the bionic keeps getting delayed because motorola cant seem to get 4G to work properly on the bionic. the fastest and most powerful verizon phone can’t get 4G to work properly.

    • Anonymous

      Keep in mind that Xoom 3G owners still don’t have an SD card that works either.

  • Anonymous

    Got my email even though I dont have a Xoom anymore.  I say its just a PR move by Motorola to appease customers, since the Gtab 10.1 comes out Thursday.  Lets face it.  If it wasnt for the Gtab 10.1 release, we probably would not be seeing these emails…

    • Booboolala2000

      I agree. If it wasn’t for another LTE capable tablet, Motorizon would still be dragging their feet with this. Some sort of compensation must be paid. A rebate of some kind. It’s like Gingerbread, they drag ass until some other company has more GB running phones. I am probably gonna make them take my Day 1 purchase back and exchange it due to false advertising..September will turn into December and then “soon”. BS

    • Booboolala2000

      I agree. If it wasn’t for another LTE capable tablet, Motorizon would still be dragging their feet with this. Some sort of compensation must be paid. A rebate of some kind. It’s like Gingerbread, they drag ass until some other company has more GB running phones. I am probably gonna make them take my Day 1 purchase back and exchange it due to false advertising..September will turn into December and then “soon”. BS

  • Where’s my email?

    • Matt

      and mine…

    • Guest

      Still waiting…

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  • Anonymous

    Anyone else getting that sinking feeling that we won’t get 3.2 until then also?

  • Droiid

    Well this is realllly bad news even though i dont have xoom. Moto said on one of their earnings calls tgat the bionic is cming out at the same time as the xoom lte upgrade. Heres the droidlife article http://www.droid-life.com/2011/04/28/details-on-droid-bionic-delay-launching-at-same-time-as-4g-lte-on-xoom/ I guess that adds some steam to kellens 9/1 prediction… NOOO

    • Anonymous

      Crap, i forgot all about that post. Well, back to “soon”.

  • Bionic scrapped in favor of Devour 2

  • Lovedr81

    I think it is funny that Motorola justified the cost of the zoom by saying they were able to deliver 4g.

    • Anonymous

      and a working micro sd slot.

  • I’m going to play devil’s advocate here, because I’m tired of waiting too, but…

    How many us of our there with a 3G Xoom are all that bothered about it? The 3G service has actually been great on it, it’s been stable and moderately fast since I’ve had it. In some respects I’m actually worried the 4G upgrade is going to decrease the battery life on the Xoom, because right now I love how long it lasts between charges. I think we may be making too big of a deal about it.

    Now if they came out and said it wasn’t going to happen at ALL – hell yes, then we have something to bitch about.

    • Anonymous

      I agree. I have the 3G XOOM and the I/o 10.1 tablet. the 3gsink really makes the difference tbh . im not actually too concerned about my 4G because the 3G is fine. even using the 4G mi-fi that came with the galaxy tab the I don’t notice too much of a difference, I think people have high expectations and when they finally get the 4GI update, they’ll have the same response.

    • Anonymous

      I have a Moto Xoom and a HTC Thunderbolt.  I can definately tell the difference in downloading speed between 3g and 4g.  So much so that i pretty much find 3g speeds unusable now.  Its that big of a difference here in Boston

      edit: i speel gud

    • Anonymous

      I have a Moto Xoom and a HTC Thunderbolt.  I can definately tell the difference in downloading speed between 3g and 4g.  So much so that i pretty much find 3g speeds unusable now.  Its that big of a difference here in Boston

      edit: i speel gud

  • I’m slightly irritated by the delay, but then we don’t have LTE here yet so I guess a few more months won’t hurt. 🙂

  • Anonymous

    Just dont care anymore. Xoom on craigslist.

    • Anonymous

      That’s where mine is about to go too.

  • Anonymous

    oh an email will make it all better.  they had to do something, right?

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  • Motorola: The end of waiting… or waiting for the end?

  • Anonymous

    So this kind of confirms a September 1st release date for the Bionic? Since Motorola said that the LTE on the XOOM would happen at the same time as the BIONIC

  • Will Frame

    He’s just here trolling and with all of his troll replies, he doesn’t have time for punctuation.

  • Anonymous

    Of course this rolls out today, since the Tab 10.1 LTE is announced. What a fail.

  • 90 days…….7 months….Same thing right?

  • Will Frame

    Dear Motorola,

    Thanks for nothing. I will be selling my XOOM and I will not be buying any more products from you in the future.

    Sincerely,

    Disgruntled Motorola Customer.

    • Juscozimme

      The whole XOOM story of 4G was just a game by Moto.  I’m with you.  They won’t get my business and I took the loss and sold the XOOM and bought another tablet.  I will have me a Galaxy II when it arrives.  I feel those who bought the tablet from Verizion should be able to cancel their contract.  When I sold the XOOM I had to replace the line with a device so ……. I have a 4GLTE hotspot.  Sill pissed, but what ever.

  • MFG

    Funny that this is happening right when the Tab 10.1 is coming out with LTE. Coincidence? I think not.

  • Wow, September is so far away. I feel bad for all those who purchase it from day one and are still waiting.

    • Anonymous

      Why, do you know of another tablet running stock Honeycomb, with USB, HDMI, a microSD slot, and 3G connectivity? Nope, only the XOOM, so don’t worry about feeling bad for us. We’re doing just fine.

      • That is right, I forgot the microSD card was enabled. I bet it is nice to have the newest updates first too.

        • Anonymous

          Yeah, I’d much rather have the LTE Galazy Tax 10.1. You know, because people love TouchWiz, propietary ports, and no expandable storage.

  • Mrhug3

    I guess there is some truth to the rumored September release of the Bionic. Sanja said a while back that we would see the upgrade and the Bionic released around the same time.

  • Anonymous

    I just paid $22.87 for an iPad2-64GB and my girlfriend loves her Panasonic Lumix GF 1 Camera that we got for $38.76 there arriving tomorrow by UPS. I will never pay such expensive retail prices in stores again. Especially when I also sold a 40 inch LED TV to my boss for $675 which only cost me $62.81 to buy. Here is the website we use to get it all from, GrabPenny.com

  • People are cry babies keep crying it will help a lot this is not a blog site for your mental issues

    • Do you know what a comma or a period is?

      • Adam Elghor

        Do you know you have no friends?

        • Wow, impressive comeback.

          /s

        • hey Adam i would watch out if i were you. this guy hank godwin sent me messages on twitter repeatedly and i don’t want you to have to go through the same thing i did. my suggestion is just to ignore him and his grammatical jihad. 

    • Will Frame

      Hey, Brian. Suck it. Seriously. Also, learn grammar and punctuation. Run-on sentences are kind of lame.

  • Booboolala2000

    I’m going in when the Sammy comes out and leaving with one or canceling my contract too. This is just embarrassing

  • Anonymous

    Blur: What Moto does to deadlines.

    • Anonymous

      I agree, I’m betting on this being a desperate move with the Samsung Tab launching.  I bet even if the emails are going out they still don’t have the process nailed down yet.

      • trust me they do…..Its too close for them not to know what to do…I think its more of a resource thing where they are going to need to devote some staff and get parts etc.. 

  • Anonymous

    On thursday, its going to go down one of two ways:

    1) I”m going to bring my Xoom in, and walk out with a Galaxy tab 10.1 LTE.

    or 

    2) I’m cancelling my whole effing contract.  $500+ bill a month is going to go up in smoke for verizon.

    I should not be waiting until SEPTEMBER for my goddamned LTE on my Xoom.

    • tell us how you really feel..

    • Like they give a shit.

      $500/month lol ls that like for 10 people?

    • Moeups

      Good Luck!

    • Let us know how it works out. My guess is number 2.

  • Mctypething

    Motorola is a freaking joke.

  • When I get pissed off about Bionic delays, I just think about the poor Xoom owners who’ve already spent the money and are still getting jerked around by Moto. These delays must have been miserable for Xoom owners.

    • Dont feel bad for xoom owners…its a 4g radio I didnt buy this thing for 4g I bought it for multimedia purposes and work but 4g will be here when its here…I can live without it like we have been doing for the past 6 months anyway no sweat off my back

  • Ray

    moto can lick my balls. never again will i buy there crap. unless the bionic isnt crap lol!

  • Peter Bartholomul

    All this talk about the Xoom being released without 4G but motorola promising their customers a 4G upgrade in the future reminded me of a story of a man i once knew. His name was Bob. Bob was 35. Bob just bought a brand new car. At the time it was the most expensive car and even the most popular car ever. When Bob went to buy the car he was told it won’t have a working radio or a key to his trunk for at least 6 months. He accepted it and bought the car anyway. Bob drove around in his brand new car brragging about how amazing it is except it doesn’t have a trunk or a radio for 6 months. Everyone understood and he waited patiently. 6 months later the newer and 10 times better cars were released with a built in gps and dvd player. Bobs car was old and no one cared about it. and the company forgot to install the radio and give him the trunk key. The End.

    • dont make sense 

      • “Don’t make sense” doesn’t make sense.  Go back to school.

        • Adam Elghor

          ur gay

          • Anonymous

            A very intelligent and measured response. Well played. /s

          • You probably meant your, but that would still be incorrect.  Please try again.

          • Anonymous

            he probably meant you’re

          • Which is why I said “but you would still be incorrect”…

          • Als0

            Actually, you said “but that would still be incorrect”, not “but you would still be incorrect”, but who’s counting …

      • Peter Bartholomul

        it makes alot of sense if you think about it. In the story Bob bought the most expensive car since at the time it was also the best and most popular car. but they forgot to install a radio and give the driver the key to his trunk. The radio and trunk key aren’t something you need to operate the vehicle but they are something you want for extra entertainment and space while driving. they said he will recieve the trunk key and radio in 6 months but when the 6 months came the next best car was released and they forgot about the radio and key. It may not be exactly the same but people actually bought the Xoom knowing it doesn’t have 4G and sd card support at the time of purchase. when it was released Motorola said they will recieve both updates soon. Before the 2 updates were released they were already talking about Xoom 2 which will obviously be better then Xoom 1. So whenever 4G is released for the tablet that should’ve came with it the Xoom 2 will be out and no one will care about the update they have been waiting a few months for. Thats why I’d rather buy a 4G Xoom 1 for a few hundred dollars months after its release instead of a 3g Xoom 1 with an sd card slot that doesn’t work for $600-$700 the day its released

    • Anonymous

      Sad but true.

    • it makes sense

  • Kellex, we need a thursday poll. Will you send your Xoom in for the upgrade. Have you found an alternative. (hotspot device), I will wait for the poll to tell you what I did.

  • Anonymous

    Seriously, F off Verizon. You’ve lost a customer of 10+ years.

    Also, Motorola can eat it too. I’ll never buy anything from those idiots again.

  • Anonymous

    I heard when they ship them back to customers they are going to include a Droid R2D2 to make up for it.  You know their other big marketing success.

    • Anonymous

      I just paid $22.87 for an iPad2-64GB and my girlfriend loves her Panasonic Lumix GF 1 Camera that we got for $38.76 there arriving tomorrow by UPS. I will never pay such expensive retail prices in stores again. Especially when I also sold a 40 inch LED TV to my boss for $675 which only cost me $62.81 to buy. Here is the website we use to get it all from, http://to.ly/aPXP

  • MFG

    LOL Thank God I returned my XOOM for a Tab 10.1 with LTE.

    If I still had my XOOM, I would demand Verizon do something to make me happy.

    • Anonymous

      Like exchange it for a Tab 10.1?  Sounds like you are one step ahead of them anyway.

      • MFG

        I’m saying you guys with XOOMs should demand Verizon do something about this. It’s ridiculous.

        • I dont really care I rarely use my xoom off wifi and LTE will tear throw the data so no biggie for me..I bought it for the 3g for emergencys

          • Anonymous

            I’m not knocking the device, I actually like it.  I’m more commenting on Motorola’s screw up, espcially the people who used LTE as a reason to make the purchase.  Your telling if you knew on day one there would be no LTE until at least September you may have rethought your purchase at all?  I bet there are people who would have taken a more wait and see approach.

  • FortitudineVincimus

    Xoom… bwaa ha haaa FAIL!

    • how

    • Anonymous

      Wait, dude, how many times have you been able to use that exact same comment?

  • The other guy

    when will the OG Droid users get their email for 4G LTE upgrade? I’ve been using my OG droid with a broken screen for months waiting for this email.

  • Anonymous

    Meh. It’s not like I use my Xoom’s data connection anyway. The data packages are too damn expensive.

    I await the day when we have unlimited mobile broadband for $50 for the entire family. $120/month just for difficult to fully utilize mobile internet is stupid.

    • Yeah me either. I may not even send mine in.

      • I agree…but losers that read this site just wait so they could bash people for using a certain product its pretty funny….The packages for a tablet are way to expensive for 4g anyway…..People need to hate on something to make them selves feel better…Pathetic but true

  • About goddamn time.

  • Peter Bartholomul

    will i still get an email even though i don’t own a Xoom?