Visible Makes Physical Debut at Best Buy

Visible, always having been a digital-only carrier, announced this week that it's dipping its toes into the physical retail experience. Its parent, Verizon, announced the news in a press release, saying that, "This isn't about changing Visible's digital DNA –...
Verizon - New My Verizon App

Verizon Quietly Updated Its Tablet Plans

At some point during their rollout of various price increases a couple of weeks ago, including the increases on connected tablet plans, Verizon quietly introduced 3 new tablet plans to replace the old. We still haven't found an announcement from the company,...
Verizon - customers are leaving

Why is Everyone Leaving Verizon?

Several anti-customer changes from Verizon in recent weeks have not sat well with their vocal, very-much-online customer base. We've documented the conversation plenty from the minute the changes started rolling out, but a fresh question popped up this week...
Verizon price increases, customers react

Verizon Customers Are Mad

Will there be fallout from Verizon's most recent price increases and their loyalty discount removals? It's far too early to tell, and since they recently posted their Q2 numbers, we'll have to wait to see what their situation looks like after Q3 is done. That...
Verizon - loyalty discounts ending

Verizon Rips Loyalty Discounts From Loyal Customers

Yeah, it's happening as expected - Verizon is ending the loyalty discounts that so many of us have enjoyed for the past couple of years. Whether you were saving $10 or $15 or some other amount per line per month, Verizon has bills to pay and they have decided...