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HTC Thunderbolt Update Starts Tonight – Fixes Reboot Issues, Is NOT Gingerbread

It has been almost 2 months since the HTC Thunderbolt received an update that started causing an overwhelming number of random reboots for users.  The last 6 or 7 weeks have been extremely frustrating to owners who jumped on this device thinking it would be kept up-to-date, bug free, and with the most current of Android operating systems.  So far that hasn’t necessarily been the case, but there may be a tiny light at the end of the tunnel.  An update has been readied by Verizon that should at least fix the reboot problems that you all have been experiencing – it’s not Gingerbread (Android 2.3) though.

It should be available to pull at 8PM Eastern and will bring a number of fixes, plus that desktop dock app that we are expecting to see when the Incredible 2 receives GB next week.  And hopefully this means that 2.3 is just around the corner.

*Note@TeamAndIRC is recommending that rooted users not accept the update.  

More info here.

Cheers ___!

  • Davebrown2242

    Gotta love the direct inefficiencies of two companies not having their stuff together.  Gingerbread on the Thunderbolt is tuning out to be more like an IOU on Christmas day.  This is my first and last HTC products.  HTC Official reply I received this morning:
    Thank you for taking the time to contact HTC, David. We will be happy to
    assist you with your inquiry regarding the Gingerbread update for your
    HTC Thunderbolt.

    Currently, we do not have any information
    regarding the Android 2.3(Gingerbread) update for the HTC Thunderbolt.
    We urge you to keep an eye on our official website, our official social
    media outlets(Facebook and Twitter), and your carriers website for any
    future announcements regarding this update.

    We apologize for the
    inconvenience this has caused, David, and we hope this does not detract
    from your use and enjoyment of your HTC Thunderbolt. Keep in mind that
    we are here to answer any technical questions or concerns you may have
    between 6am to 1am EDST, 7 days a week for your convenience.

    To send a reply to this message or let me know I have successfully answered your question log in to our ContactUs




    Want to see what others are saying? Have a question to ask other HTC fans?

    Become a fan of HTC facebook.com/htc
    Follow us on Twitter twitter.com/htc
    Subscribe to our YouTube Channel youtube.com/htc
    Awesome, I got a canned response and less information.

    Here is a awesome phone, we will make it awesome when we are ready, and that time is ………

    Way to go HTC, Bravo! Encore!  This will not be the last we run into this I fear!  All other newer phones are currently switching to 2.3.

  • Gary Sanders

    I still haven’t been pushed the update and I’m almost always connected to WiFi. Anyone else still waiting around with their Thunderd*ck in their hands?

    • Jester4281

      Yeah, my Thunderreboot still has not received the update and I have been on both 3g and WiFi, as my g runs like VZW’s new data pricing………completely like shit. I am so losing face being a proud owner of a Thunderbolt , I got three people at work with the iCult iPhone and they are loving my reboots and terrible 3g coverage, am just waiting for update and 4g to really bitch slap them in the face , just biding my time those arrogant fruit phone owners.

  • Jester4281

    Still no update, just the quick checking for update screen. On a even more annoying note the Gingerbread update ran on my wife’s Incredible 2 and seems to really be missing me off that she gets no reboots, gingerbread all on a newer , cheaper , smaller phone. If VZW would off a swap I would jump, the incredible 2 seems to be a great phone.


    I still cant get the update it says service unavailable or it will just close when looking for the update someone please help. 


    I still cant get the update it says service unavailable or it will just close when looking for the update someone please help. 

  • Hydroradio

    Allow me to retract a previous statement I said about Verizon B.D’ing about an unlimited mobile hotspot feature for the grandfatherd unlimited data users… Apparently, its all in who you talk to. I went to a store and asked about adding the feature and the young lady claimed it didn’t exist, and that I would have to get the tiered data plan for my hotspot.

    Well, I called 611 today and asked a rep over the phone about the same thing… Her response was yes. So the $30/month Unlimited 3G/4G Mobile Hotspot feature is available IF you already have a 4G unlimited data plan. If at first you don’t succeed….

  • sdrchv8

    I still don’t have the update! Really starting to piss me off… My phone reboots at least 18 times a day. And my 3G keeps shutting off. When I “Check New” nothing happens…. Help me please!!!

    • sdrchv8

      Downloading update right now… Finally!

  • Jester4281

    I don’t know if this is a provider issue or phone issue. I see this update it supposes to help data connectivity. Recently my phone has been dropping data more then it has had it, is this the data connectivity issue everyone is having. Where the 3G icon disappears and then no data, but moments later it comes back?

    • Guest

      The same thing has been happening to me too. It’s so annoying! Plus the reboots, I’m starting to hate this phone!

  • Adam Taylor

    It still won’t update for me.  And it just restarted right in the middle of checking for updates.  Ugh.

  • alex drum

    has anyone else noticed the 3G symbol has changed?

    • Warlike1919

      YES I HAVE

  • Kenney1281

    this update makes the mobile hotspot go away 

  • tomNasty

    i was gonna OTA the update than root again

  • tomNasty

    if i OTA update will i lose root access or are you even allowed to get OTA’s when ur rooted

  • Anonymous

    I accepted this update like a dumas$ and now my Skype doesn’t work at all. I’m gonna root this SOB soon.

    • Curtiscomeclean

      My GF did the update, and she’s out of state, I held back, I bought these phones for video conferncing specifically, and now her Skype doesn’t work either…mine still does as I have not had reboot issues and have held off on the update.

  • Marty B

    No reboot issue and improved battery life.

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  • Matt Jenson

    idc about this update. I just rooted my thunderbolt and installing roms right now. now i will get the most out of my thunderbolt. and i have no regrets about any of it.does anyone know if theres a stable version for the cm7 rom for the thunderbolt? and where i can download it?

  • Viewlessfrog

    anyone here getting extreme phone lag after the update. Ever since i got the new update for the TB when im charging my phone and get up to one or two bars left in the battery status under about phone my phone lags down really bad.

  • Tbolt30

    Do not update…You will loose your Hotspot and gain bloatware and nothing else!!!

    • Tboltuser

      Lost my hotspot already, but I didn’t get the update.

      • Guest

        Still have my hotspot…actually using it now to comment here!!!

      • I tried to pull the update on Friday, but it just gave me an error message.  It has not tried to push out to my phone and I still have my hotspot, so I’m going to stay this way as long as possible.  I’ve never had a reboot issue and can really care less about adding more bloatware to my phone.

  • d-roids

    love the look feel and potential of the phone. hate the fact that big reds been finding astonishingly new ways to screw their t-bolt users.

  • Crazyrunner33p

    I like this update, no reboot issue and improved battery life.

  • I paid $32.67 for a XBOX 360 and my mom got a 17 inch Toshiba laptop for $94.83 being delivered to our house tomorrow by FedEX. I will never again pay expensive retail prices at stores. I even sold a 46 inch HDTV to my boss for $650 and it only cost me $52.78 to get. Here is the website we using to get all this stuff, LiveCent.com

  • Guttatae22

    ANOTHER LIE SMH tabbed layout huh smh what a joke took away the ability to use skype video chat which I TRULY appreciated from kellex and droidlife now thats gone this phone is becoming more and more of a joke every post then with the update there isnt gonna b sense 3.0 well its just a thunderbolt u cant get to much right???

    • Anonymous

      ha yeah thats why once the bionic is out the tb is gone. I am tired of all the issues with this phone and how vzw and htc fail to admit this phone is bug infested and never should have released when it did.

      • Tim242

        The bionic will be as bug infested and slow as the rest of moto’s junk. Keep talkin trash…you will see soon enough.

        • Anonymous

          Ha because the Droid 3 is slow? And I can say what I want I have the thunderbolt and know how it is. Just because you are stuck with old hardware and software. And I will see and be the first one to come back and let you know how much nicer it is than the TB.

          • Tim242

            Old hardware? Hmmm metal vs plastic. Thunderbolt wins. Software? The
            Thunderbolt will see Gingerbread soon. Even if it didn’t, Gingerbread is
            nothing special. You are such an idiot. You keep trolling every day. Get a

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  • viewthis66

    as with other droid-lifers… i don’t see a tabbed app layout. as a side note i received the update around 4:30pm Pacific STD time. the only thing i’ve noticed besides the build number changing was the graphic for the hot spot widget. i really hope gingerbread comes in a couple of weeks. all i really want it is better battery performance. even though i’ve purchased the 1700mAh i’ve only seen a minor increase in battery life.

  • Blackmar1988

    I haven’t been able to get the update. Anyone else having problems?

    • d-roids

      yea same here. but i dunno im not down with the whole killing the mobile hotspot deal. lately big reds been finding ways to screw us over.

      • Tim242

        It was a limited time offer…it was supposed to end sooner. How is that screwing anyone? You people think everything should be free. I hate the sense of entitlement that so many of you have.

    • Guest

      Yup, keeps stating error but I think I might pass on the update since I still have the free hotspot and want to keep it.

  • Mariobros27772

    AAnyone know what the tabbed app menu is or the desktop cradle app?

  • Anonymous

    I’ve had the Thunderbolt since launch and have only ever gotten one random reboot so far.   My only real complaint is the poor battery life, other then that I love this phone.

  • Mkerney5115

    So just found out about the update today. Went to Software Update, Check new to the update and my T-Bolt doesn’t want to update. Once you touch on Check new, the “Checking for new Software available screen pops up for like 5 secs and then quits checking. Can anyone help me with this? I have a unrooted, stock T-Bolt. I’m also hearing that other people have the same problem.   

    • Mkerney5115

      Nevermind, read the comments. Problem solved.

      • John Kappedahl-O’Brien

        did it just pop up? having same prob

  • Warlike1919

    Well i called verizon and asking them, why i am not why everytime i click on check new update,  it just search and then goes away , only answer answer they could give me is that, they dont  know about any update  that should be rolling out,  and if they are one rolling out , it could just be there nextwork being over taxes from all the people trying to get the update… so verzion customer service is just useless.


    I want my DAMN leaked Skype to work again. This is my last non nexus phone….even if I have to drop VZW

  • what happened to the tabbed layout? i guess sense 2.1 will come with the Gingerbread update

  • Dcraynor

    I can’t get the update. Am I doing something wrong??

    • Warlike1919

      Good to see I am not the only one having this problem

    • try rebooting and checking again

  • I’m definitely rooting my TBolt now. I’m operating on the MR2 leak. Can anyone link me to the proper guide on XDA to root it properly?

  • Dpmpv

    does this have the 4g/3g toggle like the firmware leaked a month ago?

  • Ler56

    I have a question, does this update fix the reboot issue after all? I don’t care about hotspot or bloatware, I jus want to know if it addresses the reboot issue. And when people say “the front facing camera is useless” does that mean you aren’t able to take pictures with it or is it just “useless” as far as Skype goes?


      The leaked Skype that was working now is blocked.Gps locates faster.

  • Custom Colonel

    Hey don’t get frustrated guys!!  i know the phone sucks,but remember just root and ROM and done!  You bought the phone and its on you to fix it.  Don’t blame HTC and Verizon for this.  When you buy things, and they are not good quality, the customer is the one that’s supposed to fix it.  So for the people who are whining, just root and rom or you have no room to complain.  Remember, this is the customer’s responsibility.  HTC and Verizon have nothing to do with this.  If you complain and you don’t root and ROM then you have a problem.  You should be voiding your warranty on purpose to fix the broken product they sold you.  Verizon and HTC and Android are looking out for you always!!

    LOL…android sheep.

  • [email protected]

    Just to let you know, my free hotspot quit working and required me to call to order it already and I have not gotten the update. I used it often, so this update is not for that.

    Now, i am wanting to return phone, maybe false advertising?? Supposed to be flagship model, and front camera is useless?? I am furious other phones are getting updates, etc.

  • ERROR SERVICE UNAVAILABLE Check for Software Update under Settings when service is available. … That’s all I get when I check for new software in 4G coverage here in Phoenix, Az