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Confirmed: Your Unlocked Motorola XOOM Will Be Eligible for the 4G LTE Upgrade

Remember all those ridiculous stories from last week about Motorola XOOMs not being 4G LTE upgradeable if unlocked?  You know, the stories that started a firestorm of unwarranted bad press after some random forum member in the Moto support forums that has zero affiliation with Motorola said that rooted devices would not be upgraded?  A forum member who admitted just a few posts later that he was just guessing and that no one should take his word for it?  Remember those?  So silly.

Well, guess what?  That’s 100% not the case and never was.  The forum manager reached out to his bosses when that asinine rumor broke out to get the low down on the situation and has returned with information that we assumed was coming.  ALL XOOMs, whether they have been unlocked or not, are eligible.  However, if you’ve unlocked it, you will most likely have to relock it in order for the upgrade to go down smoothly (makes sense).  You also can’t have a custom ROM (not that there are any yet) on your device and will need to have stock software loaded (again, makes sense).

And it’s sounding like Motorola plans to release instructions on how to get you back to an upgradeable spot, so stay tuned.  Oh, we’ll also have a guide for you in the very near future too.

Everyone happy?

Via:  Motorola Forums

Cheers PaulG1488!

  • http://pulse.yahoo.com/_DAEKGDAIXD5M47Y5OBMUDILDLI Adub

    No point in getting 4g when everytime i ask verizon when 4g will be available in my area they say don’t have clue…wtf lol

  • Waveblaster

    Too bad the Atrix is being gimped. This makes returning it even easier. Locked bootloader, and motorola/verizon actually seem to care, ATTFails.

    • Kurttrail

      Motorola and verizon had nothing to do with it. In order to get Google’s help in releasing the first honeycomb tablet, the companies involved had to agree to make it a google experience device, like the Nexus S.

      I’d be willing to bet that the next Moto/Verizon tablet is locked up. And so will the Droid Bionic.i

  • Mii

    If i return to stock, submit for the 4g lte upgrade and then get it back , will i still be able to unlock and root or will moto use this chance to remove this? Also it says verizon wireless customers may submit theirs in for the 4g lte, does this mean those that didnt get one on a data plan cant upgrade to 4g? i realize they wouldnt be able to use it until they joined verizon or something but shouldnt all xooms be eligible not just verizons?

  • Anonymous

    Now this is how a respectable company should be expected to act towards its consumers. Hopefully this is the policy used from hereon.

  • Eric

    Kellex you gonna do a review of the Xoom?

  • Tat3rt0T

    What if they do something wild and make thosed locked bootloaders unlockable after the upgrade :p

  • Tat3rt0T

    What if they do something wild and make thosed locked bootloaders unlockable after the upgrade :p

  • jawnah

    I wish that everyone would read a one-liner somewhere about a cell phone/tablet and would overreact to it in a major way… oh wait :/

  • eddieonofre

    hey ppl i got a question for u guys
    I am planning to upgrade my phone I got the OG Droid and men i have to say that I love it, but it is time to upgrade so my question is what is the best phone i should be buying??
    keep in mine that i Love the OG Droid and my new phone will have to bee open as my droid with the ability to install all different rom there are around, and if it has a physical keyboard that would be great but not vital

    • Anonymous

      Wait for the Droid 3. Sounds like the perfect upgrade for you.

  • Anonymous

    Haha he also mentioned that moto should be releasing the file to get your XOOM back to a “lockable state” but that they can’t find a place to host the file… ok bit of a fail of an answer for a company who has plenty of websites to do something like this from. But he did come out with another comment in which he stated that because we don’t have SD support yet it would be hard to recover your device if something went wrong…(step in RSD lite)… but he said that this was also to make the owner more aware of their device to let them know that yes you can unlock it but there is no file to get it back to locked.
    Keep up the good work Matt. +1

  • Champlification

    So technically, if you are rooted, you won’t get the upgrade

    • http://twitter.com/jbernard703 Jeff Bernard

      No, technically is you are rooted you MAY not get the upgrade.

      • Anonymous

        The subject is 4G LTE upgrade. Every Xoom is eligible, and will be upgraded if sent in. If the subject were software upgrade, then “may not” would apply.

        • http://twitter.com/jbernard703 Jeff Bernard

          Haha, did you attend a jesuit college? I think 4G upgrade implies radio AND software. If not then maybe i will just tape a LTE radio to my iphone and claim it’s 4g.

  • http://twitter.com/jbernard703 Jeff Bernard

    This is definitely good news for the few thousand Xoon owners.

    • Anonymous

      I don’t think any “Xoon” owners care.

      • http://twitter.com/jbernard703 Jeff Bernard

        I think calling it the Xoon is very apropos.

        • Anonymous

          I think it’s apropos to call you a loon. :P

          • http://twitter.com/jbernard703 Jeff Bernard

            I prefer converted :)

          • Mth2134

            Lol. Classic banter!! :)

          • Anonymous

            You won’t truly be a “convert” until you stop visiting your old house of worship. :-)

  • Mth2134

    My xoom was run over by my car as I attempted to relock it. Is it still eligible for 4g?

  • http://www.facebook.com/craney1985 Christopher Crane

    Good news is posted and yet people still find something to complain about…

  • Booboolala2000

    Im still going to wait to root my Xoom, until I get it back. This only makes sense, maybe Motorola wants to encourage the Devs. It could be a great relationship if Motorola keeps it open.

  • Dipesh

    I’m not understanding this. So if you have an unlocked xoom, when you give it in for an upgrade you have to lock it as well as take all custom roms off and take it back to stock. So how is it false that they won’t upgrade it if it’s unlocked? They are pretty much saying if it’s unlocked you have to lock it or we won’t touch it.

    • Dylan

      Same thing i was thinking.

    • Anonymous

      I would say it’s false because Matt said, “For devices that are unlocked, Motorola will attempt to complete the upgrade, but may be unable to update the software. In these cases, the device will be returned to the consumer with just the 4G LTE modem installed.”

    • Anonymous

      Actually no, that’s pretty much what they are not saying. They ARE saying look, we don’t care how you give it back, but if the software upgrade doesn’t take we aren’t going to figure out why for you. Your rom, your problem. Seems perfectly fair to me.

    • Anonymous

      I think they’re saying they’ll attempt to upgrade it, but they aren’t making any promises as to if it will go down smoothly on an unlocked one. I think that makes sense, and it’s not like they’re refusing to upgrade it, they just aren’t going to go out of their way to make sure their standard upgrade software works with unlocked units.

  • Anonymous

    Why did it take this long for a response? I don’t understand that at all. Makes me wonder if Motorola was at one point considering not upgrading any unlocked bootloaders to LTE, but decided they had better once they saw the so-called “unwarranted” bad press.

    I think there *was* a story here, Kellex. I wouldn’t be so certain that there was never a point in time after the launch when Motorola considered not upgrading unlocked bootloaders to LTE. Why did it take this long for a response? Doesn’t make sense.

    • Anonymous

      Your right the story is that at the last second it became known that the xoom would have an unlockable bootloader much unlike a lot of other moto devices that require bootstrapping and all kindsa fun. And from what I think very unlike moto they released instructions and opened fourms on their site dedicated to unlocking the xoom. And now that they have to worry about hosting a file for a small perectage of (developers that’s why its unlockable right) android users while for the most part I am assuming they are working on the 4g software upgrade that will hopefully aslo bring SD support.

      • Sesawyer3127

        I have a question, and most of you are going to love it LOL why was the Xoom released with no SD card working and an outstanding upgrade issue? Releasing this without the SD card working is like selling a car without the security key to the rims. Sure its nice, and will work, but if you want to change them out or anything its almost impossible. Just seems like bad marketing, or good marketing either way you look at it. Bad because,,, do you see Apple (he it comes LOL I know that’s like saying the devil at church here) releasing the Ipad2 with outstanding issues or prominent features not working? Good marketing because they did get it out before the Ipad2 release and Verizon only has a 14 day return policy LOL. Sure the Ipad2 does not have flash or a SD card (neither does the Xoom right now and no word on when that will work).but you really honestly can’t deny that they are closely spec’d out and both great products but the level of customer support is definetly different. .

        • Anonymous

          I hear what your saying but I have had the xoom since the day it came out and I have been downloading every app that I possibly could as well as added music and a few movies and I still have 15+GB of free space. So where as I agree that SD card support should be ready it not an immediate necessity. As for your security key for the rims apple will never give those to you lol… at least moto gave us the keys to “unlock” the car and drive it how we see fit. As well as a free upgrade to 4g I would love to see apple give something let alone anything away for free.

          • Anonymous

            In all fairness, Apple did give away free bumpers so iPhon’t 4 users could make calls with their right hands. :P

          • Sesawyer3127

            Is there some kind of cool aid that I haven’t ingested with Droid lovers? I have had all the Droids and Apple products and while Apple will never give up their proprietary hold on their products, they still do not release products with key components not working??? Say what you want, if they are not going to do it then don’t. They release what they think is best and DO NOT advertise a product with all types of extras like a SD card and say oh by the way “you’ll get that later, and oh and we just dont know how later” LOL

          • Anonymous

            Like offering a brand new phone with a front facing camera that will offer real time video chat… and then in super small letters in the bottom corner say avaible on wifi only?? Lol

  • Carlito Pr787

    Moto knows better… ;-)

  • http://twitter.com/bkwolfe Bryan Wolfe

    Sweet, now I’ll root my Xoom.

  • DroidzFX

    Good looking out

  • DroidzFX

    Good looking out

  • (v)urphy

    Awesome just got me a Xoom yesterday :-)

  • Anonymous

    Kellex ain’t lookin like such a hypebeast now

    Nice coverage

  • dima

    good job moto. A+. If your future phones are like this, I will be buying them rather than HTC/samsung.

    • Anonymous

      They won’t be heh. :P

      • dima

        maybe if this proves successful enough they’ll have a change of heart? I really like the hardware, but i won’t be repeating the droidx debacle.

    • Mr.Joe

      What will you get when HTC/Samsung starts locking their devices?

  • Anonymous

    I think this is the first time I have ever been happy to hear something from Matt!

    +1000 Moto

    • Anonymous

      Hah, I think it is.

      • Micky22002

        hey kellex i have a question what i bought my tab outright and i use through mobile hotspot would this still qualify me for this 4g upgrade cause the form manager is stating that they have to be on verizon wireless account to get the upgrade

        • Anonymous

          If the Xoom isn’t on a data plan, I don’t see how a 4G modem would be of any use.

          • http://www.facebook.com/richardjdillon Rich Dillon

            resale value.

          • Micky22002

            No its not on data plan because I’m going to wait for 4g to come out. Plus I hope that they upgrade mine without giving me a hard time cause motorol CEO came out and made a comment saying the price is justifying because its upgradeable to 4g so yeah I hope or I’m starting shit if they don’t upgrade mine for free or they should be able to refund me money for making false statements

          • Anonymous

            In lieu of a definitive answer, you could just sign up for a data plan the day before you send it in.

          • Micky22002

            I just heard from a verizon rep that they will upgrade even if you are not verizon plan its a stipulation from motorola not verizon wireless as long as you send to motorola within the 6 months from the date you purchased it. Sp there you go

        • http://www.twitter.com/dailydroidapp AndroFan

          No one here on Droid Life is qualified to answer this type of question, regardless of whether they say otherwise. Contact a Verizon/Moto representative.