Sprint Shutters Stores and Lays Off Employees in Effort to Stem Losses

In a bid to restore profitability, Sprint is laying off workers and closing repair centers and stores. That includes 330 technical consultants, 15 service and repair centers, and 55 “worst-performing” retail locations, which are in addition to the 450 customers service employees Sprint let go earlier this week.

Sprint is couching the slimming of staff as a way to “improve efficiency,” but the move seems mainly in response to the company’s $1 billion loss in the fourth quarter of last year. Under the ownership of Japanese carrier SoftBank, Sprint has seen revenues decline as competitors have encroached on its prepaid markets and rapidly outpaced its deployment of 4G LTE.   (more…)

Sprint Offering Galaxy S5 In-store Pre-order at $0 Down, Online for $199

This morning, Sprint announced its pricing and pre-order availability for the Galaxy S5 from Samsung. Much like T-Mobile, Sprint hopes to snag a few customers with the all impressive zero money down tactic. For folks who go into a Sprint store, and then qualify, they can pre-order the Galaxy S5 with $0 down, followed by 24 monthly payments of $27.09.  (more…)

Sprint Expands 4G LTE Network to 20 New Markets, Spark to 20 Cities

Sprint’s 4G LTE network keeps on growing. Today, the wireless carrier announced that it’s bringing LTE to 20 new markets. Also, Sprint said it plans to expand Spark and HD Voice to Provo, Utah, and Trenton, N.J., later this year.

The expansion should help Sprint reach its LTE coverage goal of 250 million people by mid-year, and the wider availability of Sprint Spark – 20 cities after today’s additions – will certainly make its revamped prepaid plans with Spark access more appealing. (more…)

Sprint Intros Revamped Prepaid Offerings, New $60 2.5GB Plan

The affordability of prepaid plans has attracted a growing number of consumers recently, with nearly one-third of all smartphones sold in the US last year as prepaid. It’s no surprise, then, that major wireless carriers are looking to cash in on the trend with rebranded and relaunched services. Verizon unveiled its ALLSET program earlier this month, while AT&T and T-Mobile have both acquired prepaid carriers. That left Sprint the odd one out, but today the company’s aiming to compete with revamped offerings under the Sprint Prepaid moniker. (more…)

Two New Wireless Carrier Reports on Quality and Experience Put Verizon at the Top, T-Mobile at the Bottom

Both Rootmetrics and JD Power released separate reports this week that focus on the consumer experience and network quality from U.S. wireless carriers. The reports peg Verizon as the clear winner in both situations, while Sprint and T-Mobile struggled to even remain in the conversation. AT&T faired well, but still remains in the distance from Verizon in overall rankings, especially in the reliability category. You may remember AT&T’s “we are the most reliable network now” campaign? According to these reports, that campaign should end now if it hasn’t already.  (more…)

Sprint Moto X Android 4.4.2 Update Approved and Ready to Rollout as Build 161.44.32

Sprint’s variant of the Moto X is next in line to receive the update to Android 4.4.2, according to Motorola support pages. The update is build 161.44.32 and includes the same upgrades as the 4.4.2 updates for T-Mobile and Verizon models.

You are looking at improved battery life, cloud printing support, and an email sync fix. The update likely isn’t all that big, so should it pop up, it may only take 10 minutes to install.  (more…)

Galaxy S5 Confirmed for AT&T, T-Mobile, Sprint, US Cellular, MetroPCS, and Verizon – Launches This April in US

The wait is over – the Galaxy S5 from Samsung is finally official. With its 5.1″ Full HD Display and 16MP camera, the question on everyone’s mind is, “when can I get one?” American carriers have been quick to announce availability for 2014′s most-hyped device, with AT&T, Sprint, T-Mobile, MetroPCS, and US Cellular all stating that the device will be available on their networks starting in April.  (more…)

Sprint Expands Spark and HD Voice to Salt Lake City and Jacksonville Customers

Sprint’s 4G LTE network may be notoriously slow, but the carrier is making inroads to improve the situation with its continued rollout of  Spark. Today, Sprint announced that Spark connectivity is now available in Salt Lake City and Jacksonville, Florida, and that HD Voice would accompany the deployment. The expansion broadens Sprint’s LTE reach to 382 markets, and is a sign the carrier is well on its way to achieving its coverage goal of 250 million people by mid-year.

Spark is a tri-band LTE solution that leverages several different wireless spectra to improve  speeds; Sprint says the technology can help capable devices reach a peak of 60Mbps. HD Voice is an unrelated but equally welcome improvement that enhances the quality of phone calls. (more…)