Two weeks ago, a “software glitch” in a Verizon system kicked off a weekend full of upgrades for many of you. The glitch was allowing (or at least showing) that upgrades were being processed with unlimited data still intact, something Verizon had killed off long ago. Once the weekend had finished, though, Big Red patched up your path to upgrading with unlimited data, but did issue a statement to us suggesting that they would honor all upgrades processed over the weekend. They would also allow those who upgraded to keep unlimited data.
Most of you were able to keep those upgrades and unlimited data as online orders arrived at your homes a couple of days later. But what about those who pre-ordered the Galaxy Note 3 and are just now receiving devices? (more…)
Well, we heard back from Verizon with regard to this past weekend’s unlimited upgrade extravaganza, and the news is going to excite those of you who upgraded, that’s for sure. According to Big Red, they will honor orders which were approved over the weekend, allowing customers to retain unlimited data and receive devices at discounted prices. Yep, you read that correctly. (more…)
We’re still semi-waiting to see what the aftermath of this past weekend’s unlimited upgrade party on Verizon will be, but wanted to update you on current information. For those who did not choose in-store pickup (decided to have phones shipped) and finalize everything before yesterday afternoon when Verizon patched up what we can only assume was a glitch in the system, we are just now starting to see confirmation and shipping notices go out. At this point, we’re hearing about a couple of situations that you should pay close attention to. (more…)
Well, our weekend of upgrades with unlimited data appears to have come to a close. Within the last hour, we received word that Verizon systems in stores were no longer allowing reps to select unlimited data packages as options during upgrades. We are also now being forced off of unlimited data while walking through the upgrade process online that previously left our current plans intact. Was fun while it lasted.
We left a question mark on that title because we’re not exactly sure if Verizon has meant to allow customers to keep unlimited data when upgrading or if there is simply a glitch in the system. But yes, at this time, a number of our readers (including us) have been able to walk-through the upgrade process on Verizon’s site and keep unlimited data while purchasing a phone at a subsidized (discounted) price.
What’s the number one worry around these parts when it comes to upgrading to a new phone? Keeping unlimited data on Verizon, of course. Over the last couple of years, we have seen wireless carriers realize how important data is to their bottom lines and future earnings potential, which has in turn allowed them to start charging you a premium for every single GB you consume. With that realization and price hike, we also saw the death of unlimited data and the introduction of tiered or shared data plans that offer you less for a steeper price. Yes, you are now getting screwed by most carriers. They are finding ways to take away your unlimited data, while offering up services and phones that beg you to consume more, so that they can continue to nickel and dime you. It’s a terrible situation for consumers, but since you have chosen a carrier more than likely because they offer you superior coverage in your area, you are stuck taking it.
Thankfully, there are a few ways for you to work the system to continue to enjoy that unlimited data that you locked into years ago. We have a couple that we’d like to go over to, so that as you approach contract end dates, you’ll know the proper steps to take to not give up your freedom. (more…)
Last week, we reported on a new Verizon special called Verizon Max that was going to launch for a limited time on August 25 for unlimited data customers who want to participate in Verizon Edge, the upgrade-often, month-to-month plan that went live yesterday. The deal, which Verizon hasn’t exactly announced or promoted publicly, is live as expected for those with unlimited data. (more…)
Earlier this morning, we broke news on a new Verizon plan that will be introduced in the coming days called Verizon Max. At the time, we didn’t have all of the details ironed out, but after talking to sources of ours, think we know almost everything there is to know about a new tiered data plan aimed directly at unlimited customers. (more…)