Google has been using Duplex to help you book reservations at local restaurants for a bit now, but today at I/O 2019, the company announced Duplex on the web.
With it, Google is looking to do certain tasks that are associated with the web, such as booking car rentals and purchasing movie tickets.
We’re extending Duplex to the web and previewing how the Assistant can also help you complete a task online. Often when you book things online, you have to navigate a number of pages, pinching and zooming to fill out all the forms. With Duplex on the web, you can complete these tasks much faster since it fills out complex forms for you.
For example, with National, Duplex can automatically pull in your flight information, get the dates for your car rental set up, then confirm your booking. This is all done with minimal interaction from the user.
Duplex on the web will be available later this year.