Motorola Providing Touchdown Licenses to DROID X Owners with Exchange Issues

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Having already addressed the volume issue with the Droid X, Motorola is moving on to Exchange support for the DX business crowd.  A well known issue with Android 2.1 is its lack of support for Exchange and while a fix is coming with Froyo, many people need an option that will work immediately.  Enter TouchDown, the “most popular” third party corporate email solution for Android which you can now get for free from Moto.

Follow these steps to receive a license…

To request a TouchDown license from Motorola, please send an e-mail to [email protected], and include the following information.

  • Your email address
  • Your name (for validation purposes)
  • Your Droid X cell number (for validation purposes)
  • Your Droid X DEC and HEX MEID numbers – dial *#06# to find them.
  • Please indicate what your issue is – for example: “I don’t get notifications when my Exchange email arrives.”

Once these items have been verified, a Touchdown license will be sent to you at the email address you provide. (Supplies permitting.) Our goal is to respond within 24 hours. I’m sorry, but refunds are not available for owners who have already purchased Touchdown.

Stepping up to the plate once again eh Moto?  And think, unlocking your bootloader would at least be free…just saying.

Via:  Motorola Forums



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