UPDATE: Samsung has now revealed an official exchange program for the Galaxy Note 7 recall. Full details at this post, but you may want to read some of the details below for your specific carrier.
UPDATE 2: We have updated each carrier section below with the latest details.
All of the major US carriers have now acknowledged that they have stopped sales of the Samsung Galaxy Note 7, following Samsung’s statement about battery cell issues and an impending recall. While most seem to still be working with Samsung to determine the best course of action for replacing the Note 7 you may have purchased with a new one, almost all of them are offering immediate returns and full refunds with no re-stocking fee should concerns over exploding batteries have you worried.
Below, you’ll find statements and details from each carrier. (more…)
To no one’s surprise, Verizon has been crowned champion of the US carriers yet again by RootMetrics. For tests conducted throughout the first half of 2016, Verizon came out on top for all categories, including Reliability, Speed, and Calls.
Even though Verizon came out on top again, the tests performed show a bright side for AT&T, T-Mobile, and Sprint. According to RootMetrics, Sprint’s network has seen big improvements with regard to reliability, while T-Mobile continues to excel in metro areas. (more…)
The Samsung Galaxy Note 7 is officially here and available at carriers and retailers across the US (and the globe). We like to call this “launch day.” If you took the plunge and pre-ordered, your phone should arrive today at the very least, if it hasn’t already. If you didn’t pre-order, well, today is the day to walk into a store, buy one, and walk back out the proud owner of what should be a hell of a phone. (more…)
On August 21, AT&T customers will be able to choose from new Mobile Share Advantage plans that aim to get you more data per buck in some situations, while including throttled data at no extra cost once you hit your data limit. The new plans also make the device access charges a flat $20 per month on all plans instead of varying depending on your bucket size. (more…)
Oh boy, the HTC Nexus phones just stopped off at the FCC this morning. As we all know, that’s huge news in terms of how this story begins to unfold in front of us. After seeing supposed pictures of one of the phones hours ago, we now know model numbers, get confirmation that HTC is indeed making two Nexus phones, and other details, like universal LTE support across US carriers, including Verizon.
Let’s dive into the filings that went live this morning and share what we are finding. Also, as we find more, we’ll be updating this post. (more…)
Recently confirmed to FierceWireless, AT&T is bringing family plans to subscribers of the GoPhone prepaid service. Importantly, for those interested, it is noted that the family plans will be limited to the $45/3GB a month and $60/6GB a month tiers. This decision leaves out anyone using the $30/month option.
As detailed, customers of these upcoming family plans can receive additional money off of their monthly bill, depending on how many additional lines are activated. For example, if one line is added to the plan, you will receive $5 off of your monthly bill. This deduction would be in addition to the $5/month you save if you utilize the auto-pay feature. The discounts do end, though, with the max being a $20 discount for the fifth line activated. (more…)
Ready to pre-order the Samsung Galaxy Note 7? Or maybe you just want to know how much this bad boy is going to cost? We’ve got some of that info for you below, which is a good thing since pre-orders do open tonight almost everywhere. (more…)
It’s been a year since the last time we asked which carrier you are using for your mobile phone needs, so it’s time to update our numbers.
Last year, the majority of voters were rocking Verizon, with Big Red capturing nearly 60% of the vote. Following Verizon was T-Mobile at 20%, then AT&T with 9%. Sprint, which got less votes than the total of “Prepaid or Other,” had 3% of the vote.
This time, to get a sense of which prepaid options people are using, we have included the names of the top US prepaid carriers, so let us know exactly who you are using.
Extra credit if you feel like telling us how you think your carrier is performing.