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HTC One A9 Won’t Gain Verizon Support After All

htc one a9

When the HTC One A9 was first unveiled, HTC announced that the phone was equipped to work on AT&T, T-Mobile, and Sprint networks out of the box, but hoped to also gain support for Verizon’s network with a future software update. This was noteworthy, for sure, because the phone was essentially a non-CDMA phone that was going to work on Big Red’s CDMA-heavy network. How was that going to be possible? Well, partly because of the modem included in the phone, but also because it was essentially going to be a LTE-only device.

Unfortunately for unlocked phone hopefuls who were envisioning a future of LTE-only madness on the horizon, we have bad news to report – HTC will not be adding in support for Verizon to the One A9. According to HTC, they tested and tested, but in the end are unable to bring support for Big Red’s network. 

Here is the official statement:

HTC is committed to providing the best experience for all of our device owners. Following extensive testing, we are unable to support the Verizon network with the Unlocked HTC One A9. For individuals on the Verizon network that ordered the Unlocked HTC One A9 on HTC.com, we will refund his/her order and provide a 20% discount on any current HTC phone or future phones launching through Dec. 31, 2016. Individuals may contact HTC Care at 1-888-216-4736. We regret any inconvenience.

If you placed an order with the intention of hooking up a One A9 to Verizon, you will be eligible for a refund and a 20% discount on any current or future HTC phone launching through December 2016.

  • JLV90

    HTC has the money to hand back 100% refunds?

  • AbbyZFresh

    HTC probaly can’t afford the fees.

  • vzwuser76

    As I’ve been saying from day one, why didn’t they use the same radios as phones like the Nexus 6, 5x, 6p, and Moto XPE? All of those phones can run on all domestic carriers, whether CDMA, GSM, or LTE. Relying on Verizon’s LTE network when it doesn’t have near the coverage as their CDMA network does was a bad idea from the get go.

  • Daniel Marcus

    How exactly does the phone support Sprint then, which is even more CDMA-needy than Verizon? I’m guessing it simply has a CDMA radio in it.

  • This isn’t so much an HTC lying or not delivering issue, as much of a Verizon wanting too much control when by law they are obligated to allow 4G devices on their network. Obviously their VoLTE isn’t as good as they want us to believe.

  • hkklife

    My rotten Note 4 spends more time nowdays in EVDO than in LTE anyway so I personally wouldn’t mind a non-CDMA device on VZW with really good signal strength and wifi calling support.

    • Adil Tajgeer

      but if your signal is accurate of coverage, an LTE only device would get no service where you are currently getting EVDO.

    • drcaveman

      Run in the code in the Dialer for you Phone, look it up on Google, turn of the CDMA radios and force it too look for that LTE signal, that’s assuming of course assuming your phone support VOLTE.

  • Tyler Durden

    No loss here

  • Shadowstare

    Well that news sucks. Looks like if you want HTC on Verizon, the M9 is the only answer.

  • Mr. Mike
    • Michelle Regan


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  • Rashad

    Would I be able to purchase an A9 then return it and get the 20% discount to go toward the HTC 10? Or would orders have to already have been fulfilled for the A9? Another thing, with this happening there may be an unlocked HTC 10 that will support Verizon this time around. If so, then that would be a win as far as updates are concerned.

    • Mike Aurin

      Dude, are you serious? This discount is for CUSTOMERS they ACTUALLY wronged…not some guy looking for a handout. You didn’t buy the phone, you weren’t inconvenienced, you aren’t entitled to a discount. Don’t be that guy.

      • Rashad

        The statement didn’t make that clear, which is why I asked. Had the statement been clear then I wouldn’t have asked the question. I never want to assume anything. If there is even a little doubt then I’m asking. Never any intention of being ‘that guy’.

        • moew

          fuckall

        • JustSaying

          The fact that you thought of asking the question of using an offer that was not intended for you but for the people that were inconvenienced by this makes you “that guy”. Whether the statement made it clear that you could or couldn’t get this offer if you didn’t originally buy this phone before this refund/discount offer, the fact that you wanted to take advantage of it even though you were not inconvenienced, makes you “that guy”.

          • Rashad

            Either way, the statement could have been made a lot clearer. This isn’t the first time that a company has done something like this in the past. The difference is that those other companies made clearer statements to the potentially impacted customer.

          • JustSaying

            The thing is, it should not need to be made clear because you should not be trying to take advantage of an offer that was made to those that were inconvenienced, when you were one that was not inconvenienced.

          • Rashad

            If you say so. I just wanted an answer to a question. I didn’t anticipate on being bombarded this way. Oh well.

          • Mike Aurin

            Doesn’t matter. You aren’t potentially impacted. You’re a prick.

          • Rashad

            Name calling is unnecessary.

      • Tyler Durden

        LOL coupons are handouts now??

        • JustSaying

          Coupons that are meant for those that are inconvenienced trying to be used by those that were inconvenienced could be considered accepting an apology/offer that you are deserved.
          Coupons that are meant for those that are inconvenienced trying to be used by those that were NOT inconvenienced could be considered as looking for a handout.

          • Tyler Durden

            Okay I won’t accept anymore coupons and boycott them because they’re handouts.

          • JustSaying

            OK drama queen.

            There is no problem accepting coupons, if they are meant for you. Coupons in papers, meant for everyone, nothing wrong with that, feel free to use them. Coupons offered to you by a company that inconvenienced you, nothing wrong with that, feel free to use them.
            Trying to get a coupon a company is offering for inconveniencing their customers even though you were not one of them, that is looking for a handout, but this is a free country so feel free to use that but it does not change the fact that was not meant for you.

          • Tyler Durden

            Oh I guess I won’t keep ordering Amazon games and getting Beta codes and then cancelling the order either

          • Mike Aurin

            No no no. If they were manufacturer coupons, like daily deals and flash sales or what not that would be one thing. This is a special discount for someone who bought a device, intending it to do something based off of a promise and then failing so they’re being compensated.

            Now this jag off wants to buy/return a device solely to get a discount on something else. That’s not cool.

          • Tyler Durden

            Who bought a device before it was supported????

          • Mike Aurin

            Well I can understand that…it is HTC after all so they wanted to make sure they got their device before it sold out.

            HAHAHAHAHAHAHAHAH. Just kidding. Only morons.

      • moew

        He IS that guy. Ugh.

        • Rashad

          So, I’m that guy? Well damn I guess I’ll just be that guy then.

          • moew

            Thanks for admitting that you are that guy! PZ

          • Rashad

            What does PZ stand for?

          • moew

            It’s shorthand for goodbye in the USA, as in Peace.

  • Good_Ole_Pinocchio

    A dove, somewhere in the world soars higher every time the Decrepit CDMA isn’t supported. Good.

    • Franklin Ramsey

      Well this technically wouldn’t have supported the CDMA on Verizon anyways. It would have been LTE only.

      • Good_Ole_Pinocchio

        Which is complete madness in it’s own right.

        • LaFave07

          It doesn’t make sense that they can’t turn on an LTE band, what makes Verizon so special?

          • MaxPower27

            Exactly. Either the modem is compatible or it’s not. If it wasn’t compatible to begin with, how on earth did they not know? If it is, why can’t they enable it with software? Something about this isn’t adding up.

          • Adil Tajgeer

            my guess would be that verizon said no to allowing an LTE only device on their network. they still count on their CDMA network’s footprint to fill in the gaps in their LTE coverage.

          • LaFave07

            Well they can’t deny a b13 device from being on their network due to the upper 700 C block rules the FCC put on this spectrum when Verizon bought it.

            It’s just pure Verizon BS plain and simple.

          • Adil Tajgeer

            oh i’m with you on it being BS, but when has verizon ever not tried to shaft their customers whenever possible?

          • LaFave07

            You’re right. I don’t know why I keep being a customer. Wish I had better T-Mo coverage here.

          • Ashley Spurlin

            Ditto… Been with Verizon for years because, frankly, no one else has as reliable coverage at my house.

          • ThomasMoneyhon

            You likely have great at&t coverage. They cost less than Verizon, are not as evil, and will give you unlimited. What’s not to like?

          • nate_CO

            I think you just answered your own question….

          • Adrynalyne

            I bet it has more to do with the FCC than Verizon. CDMA is their fallback network and they cannot provide e911 services if VoLTE is not enabled in an area.

          • I’m sure it worked, but they probably found that a VoLTE only phone encountered lots of problems during their testing, like deep inside buildings and in fringe areas.

          • Jason B

            They can support band 13. The problem stems from Verizon’s state of VoLTE, which is not as reliable as their ancient CDMA network. So, a phone that can’t make calls on Verizon’s network in areas where VoLTE isn’t robust or is non-existent is a huge problem for a phone without CDMA support. Verizon also knows that the phone will actually show LTE dead spots, as no CDMA data will be available for fallback.

            Verizon has required phones to support both CDMA and LTE, which is how they score well in call reliability. Take CDMA out, and their network is average.

    • Tyler Durden

      Second charge on battery and this thing is insane. I’ll post the results once I hit 5% I’m at 15.

      • Good_Ole_Pinocchio

        Waiting.

        • Tyler Durden

          Consistent

          • Tyler Durden

            Squeezed a bit extra out of it from 5 -2%.

      • How many phones do you have?

        • Tyler Durden

          The S7 Edge. Dat Jump On Demand is great.