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Google Updates Nexus 7 Shipping Situation

We know that many of you have grown a bit frustrating having not yet received your Nexus 7 orders, even though you pre-ordered as early as during the Google I/O keynote. To help clarify the situation, Google has updated their shipping status info page with greater details.

According to this note, they have shipped all standalone Nexus 7 8GB orders (if placed before July 13). By the end of the day on July 19, they will have shipped all standalone Nexus 7 16GB orders that were placed through July 11 and are upgrading those to overnight shipping. If you placed your order after July 11, your 16GB Nexus 7 will ship by the end of next week with overnight shipping. If you ordered your Nexus 7 with a case, charger or Nexus Q, your tablet will ship this week, but it may be ahead of the rest of your order.

The full statement is below. 

An update on Nexus 7 pre-order shipping status

We’ve had incredible demand for our new Nexus 7 tablet and are shipping them as quickly as possible. When your device ships you will receive a notification from Google Play with a shipping tracking number. We will have all orders placed through July 13 processed and shipped soon. Orders placed after July 13 will ship according to the quoted timeframe when you purchased and we will update you with a tracking number when we’ve shipped. Thanks for your patience.

Below are more specific details by country for devices ordered through July 13. If the below information is not true for you, and you ordered on or before July 13, please reach out to our support team so we can investigate.

  • In the US: We’ve shipped all standalone Nexus 7 8GB orders (e.g.: those without a case, charger or Nexus Q). By the end of day on July 19 (PDT), we will have shipped all standalone Nexus 7 16GB orders placed through July 11 (PDT), and upgraded these orders to overnight shipping. We will process the remaining standalone Nexus 7 16GB orders by the end of next week with overnight shipping.
    If you ordered your tablet with a case, charger or Nexus Q, your Nexus 7 will ship this week with overnight shipping, in some cases ahead of the rest of your order. But don’t worry, the rest of your order will be on its way soon.
  • In Canada: We’ve shipped all Nexus 7 8GB orders. We are in the process of shipping Nexus 7 16GB orders and will ship them in 1-2 weeks.
  • In the UK: All Nexus 7 8GB orders will ship by July 20 (BST). All Nexus 7 16GB orders placed through June 30 (BST), will ship by July 20 (BST). The remaining Nexus 7 16GB orders will ship next week.
  • In Australia: All Nexus 7 8GB and Nexus 7 16GB orders will be fulfilled by the end of day on July 19 (AEST) and will arrive in 3-5 days.

Via:  Google Support

Cheers Bill and Jason!

  • Happy Alan

    I picked up a Nexus 16 GB today 7/22 at Staples. They said they received overnight ship of 5 today. These were not pre-ordered. I don’t get it. I had ordered from google play on 7/16 but could not get any estimate of when it would ship. I of course canceled my google play order. Hurray, no shipping cost.

  • mmmmattd

    Preordered a 16gb on July 11th with no accessories and I’ve heard nothing since. I thought I made the cutoff but now it’s early AM on July 20th so I guess not. So much for getting before the weekend…

  • Kendall Hunter

    What a bunch of WATB complainers.

  • Happy man

    Cancelled mine,ordered 28th June no message or update from google,I wanted one but not prepared to be treated with comtempt

  • 7/8 – Ordered 16GB one with no accessories. Got the shipping email at 4AM and it’s on the vehicle for delivery now.

  • William_Morris

    Picked one up at Sam’s Club tonight.

  • Brett Silverman

    Pre-ordered mine two weeks ago. When I didn’t get a shipping confirmation from Google I went out and purchased one at Staples. I then tried to cancel my order with Google and got this response… At this point it is no longer possible to cancel this order. Your order is processed shortly after your purchase is complete. Our expedited order fulfillment process ensures that packages are delivered quickly, which also means that there is a very short window of time to cancel an order prior to our shipping provider moving forward with delivery. I still have not received a shipping confirmation. This is total BS!!!

    • I got the same response and still haven’t received a shipping notification. Thinking about just refusing delivery and not getting one at all

  • Jamal Stephenson

    Just came from staples they will be able to sell them on Friday 8AM first come first serve. If I don’t receive my nexus by Friday then I’m heading there. Save my self 20 bucks too

  • they dont come standard with chargers? LOL

  • Moeyknight

    It definitely sucks for people that pre-ordered and didn’t get it yet. That said, I bit the bullet and ordered one last night and it shipped this morning. So hopefully they’ve figured out their problems and are taking actions.

  • Dont worry guy OP always delivars!!!1

  • currentsupply

    If this is going to be your first Nexusj Device I would be very excited about this purchase. If you’re already running Jelly Bean on your GNex, it’s basically the same thing with a larger screen.

  • samedayessaym

    Nice post! Can’t wait for the next one. Keep stuff like this coming.

  • haackers

    Canada gets screwed again! It seems like this is a US release and not a couple of countries. Google messed up big time.

  • Well just got my tracking number and apparently I’ve been upgraded to over night shipping whoo hooo

  • angermeans

    This is turning into a nightmare for Google. They should have stated this a week ago so people would know what is going on. I luckily ordered mine as 8gb without a case so I got mine today (just so happens I a, writing this, my first Droid Life post, on it now.

  • Angus

    Preordered an 8GB model 07/04, shipped on 07/17. Estimated delivery

    Now I’m kicking myself for paying $20 for “two day” shipping that takes
    more than twice that long, when I could potentially have gone to a
    brick-and-mortar store and saved myself the trouble.

  • Frank

    Just picked up a 16g at staples. I live in a rural small town too.