Share this Story

Verizon Offering Significant Discounts to “Loyal” Customers, How Does a Galaxy Nexus for Free Sound? (Updated)

If you have been a long-time Verizon Wireless subscriber and have an upgrade available in the near future, checking your inbox would be recommended. Big Red is sending out emails under their loyalty program that are significant. We are talking significant as in free. As you can see from the part we cropped out of the email, VZW is willing to hand you a $299 Galaxy Nexus for nothing, as long as you sign a new 2-year contract. For most current customers, a $50 discount is the max.

Tough to tell who qualifies, but it may be worth a call to Verizon’s sales team to see if you do.

Update:  It’s a regional promo. If you qualify, you will receive a mailer. Stop calling customer service.

Cheers Scotty!

  • computergirl52

    In the new 2 year agreement, you lose your unlimited data that had been grandfathered in in the past.

  • Chris Hollenbeck

    I have the screenshot and the original webpage still up on my screen (never closed it). Let me know if you need it. I’ll check the comments tomorrow for anyone who is interested.

  • JayTee

    Recieved my Nexus yesterday from Verizon. I loved seeing the $299.00 charge, followed by a $299.00 credit. So cool! Activated, rooted and working beautifully (for the most part). Wow, this thing is fast and ICS is so flashy!

    • jonny c

      mine is out for delivery… should be here VERY soon. i’ve had my GNex since dec, but my wife wanted to wait on her’s until we could score a deal and boy did i ever!

      yup, first order of business is to unlock, root, flash to 4.0.4 and re-root

  • Jbk6789

    I’m up for an upgrade, but I like my Bolt so why change to something not as good?  

  • Jeff Brown

    Update to my previous post. 

    I got a hold of Valerie Scheel in Dublin, OH. I explained the situation. I had both transcripts from my web chats and the email I received handy. I was asked to fax them but explained I don’t have access to a fax machine so I was given the reps email at VZW. I got everything forwarded. I got a call yesterday from Melissa L., Ms. Scheel’s supervisor. I was told that even though I had gotten an email and proof that both Kelly, East Coast Office, and Zia, Omaha office, that I should get the free phone I was told no. When Melissa accessed my email she said it did not link to the proper page. I went back into my email, VZW had changed the link, or where the link went I guess. Melissa then went on to tell me at great length how people were scamming the company and how they have to stop this kind of behavior. So I asked if she thought I was lying. And I quote”Well Mr. Brown, I can’t say that and expect to keep my job.” I told her I would call her back after I cooled down.

    After an hour cool down, I tried to get a hold of either Melissa or Valerie. Now now one has heard of either one. I tried to email Valerie but now I get a Delivery Status Notification saying my email client cannot find the above address. 

    So here’s to you Verizon Wireless. Thanks for:
    Calling me a liar despite my proofs
    Changing link targets so it appears I am lying
    Hiding within your phone fortress
    Having reps tell you they will honor it only to be redirected to a No You Can’t person. 
    Blocking communications between customers and corporate

    I will add this. It would be different if I didn’t actually get the email in my inbox. The same inbox that my Thank You For Your Payment emails come to from VZW. 

    The $75.00 to file a Conciliation Court case doesn’t seem like that much if I add up ETF, loss of unlimited data, full retail price of the phone, remaining months of contract, and court costs. See your lawyers in court…..

  • Strange_creation3000

    Anyone still have that page…. the link got taking down and would love to print it out and try a local store

  • Asher Wood

    If you use between 1 and 2 gigabytes, you get $100 off of a 4G device
    If you’re between 3 and 5 gigabytes, you get a free 4G device.
    This promotion runs until May 31, 2012


    To rack up data, turn off WiFi, download Terminal Emulator, and type in:


    wget http://wdp.dlws.microsoft.com/WDPDL/9B8DFDFF736C5B1DBF956B89D8A9D4FD925DACD2/WindowsDeveloperPreview-64bit-English-Developer.iso -P /sdcard/Download -Y off

    Do this February, March, April, and May, and you will qualify.



  • chef guy

    Listen up folks!  The eligibility for the deal is determined by your region and history of 3G data usage.  You are eligible for a $100 discount if their system recognizes you as using 3-5GB of 3G data per month.  You are eligible for an early upgrade to any 4G LTE Phone for FREE if Verizon”s System recognizes you as using over 5GB+ per month.  This offer has generally been recognized in the southeast portion of the US due to Verizon’s focused 4G LTE integration in this area.  If you have not received a letter or email extending this offer then you are not(officially) eligible.

  • I got the Galaxy Nexus from Amazon Wireless; add the hotspot promotion ($100 Amazon gift card), another deal I took advantage of, and a discount provided for being inconvenienced by a bug in their system, I paid only -$30 for my Galaxy Nexus. Yep, I profited $30.

  • I got one for free today St. Louis MO i did not receive the email, I pulled it off here, but I told them I received it in a email from them. Called and spoke with a rep using the number listed and he asked I take a print out of it to the store or fax it in to him. Went to the store baffled the manager.  He looked up the case number i had and came back and told me that they had good and bad news.  Good news was he was able to confirm it as a valid offer and that the bad was they didnt have any in stock.  Phone is ordered for free and should be here in 2 days 🙂

  • JayTee

    Four awesome words from Verizon via email; “Your Order Has Shipped!” 
    I should have my new free Nexus by tomorrow or Wednesday. Big score!

    • jonny c

      got the shipment notification email this morning! should have phone by thursday, woo hoo!

  • Marshall Griffiss

    It is a no go. Told me it was regional only and I was out of luck 🙁

  • Chris has a headache

    Chat rep had me place the order online and call in for the my account to be credited back the amount I just paid. Customer service on the phone said they could not honor the agreement and that the charge was going to go through. Sooo…

    1-  $700 taken out of my bank account. Will be credited the $700 in 24hrs. No new phone.
    2- Playing middle man between the chat rep and the phone rep at the same time.
    3- Asked to talk to the supervisor. After awaiting for 20 minutes on hold the Rep stated he would call me right back. That was 3 hours ago.

    My fault for placing the order, but their fault for not communicating with each other at Verizon. Would never had gone through with it if it wasn’t for the Verizon chat rep telling me it was an legit and approved offer for my phone.

    • Chris has a headache

      Even though the order has been cancelled I just received an email stating that the phone I don’t want is on its way. This is getting ridiculous.

      • Anthony

        Chris im talking to a rep saying to do EXACTALLY what you are doing! should oi stay away?!?!?

        • Chris has a headache

          STAY AWAY! I Some reps still think it’s a real deal. I still haven’t received my $700 back. Promises to call me back have failed twice. Since I recorded everything I will be talking to a lawyer. Would never of gone through with it if the 1st Verizon report told me to place the order to start the “loyalty offer “.
          Keep copies of your chat logs, names of reps, bank statements, and a copy of the original offer.
          I’ll keep everybody updated.

  • Thanassi

    I’ve had the same number since my first cell phone in 1999. A Motorola StarTAC when Verizon Wireless was Bell Atlantic Mobile. Am I a loyal customer?

    • JayTee

      If you’ve had any physical contact with a phone managed by any company besides Verizon, you are considering disloyal and voided from promotional offer. Plain and simple. 

      • Strange_creation3000

        does that apply with asurian…. like a replacement for when they broke

      • Thanassi

        I can’t tell if that’s sarcasm.

  • Jeff Brown

    I got the email and tried the link for the Nexus. Still gave me the full retail price. So I webchated (?) with a rep and was told to call customer service and they would give me the free phone. (And yes, I have the transcript which she said it)

    So I called customer service. While I was not directly called a liar, it was heavily implied. She stated that she can see all the emails Verizon has sent me. I gave her all the links and information she asked for but was very rude and talked over me when I tried to ask her more questions.

    So I went back to the webchat. This time I was told that they are aware for the email and the only valid one were sent to customers in the south. No explanation on why I got one (email) and was told this has gone viral on the net so no. So I asked if I should get the first cs rep to buy me one since she told me I could get it from cs. Her answer was yes, I should try to contact them. She also suggested that I could call cs again and may get a different answer.

    So that is my experience.

  • SleekDX

    Tried doing this on my account and a relatives account last night and wasnt able to do so. Rep actually told me that the link went viral the last day or so (LOL) and all they been dealing with is customers trying to get their free 4g phones.

  • I spoke with a rep a few minutes ago and he basically says you have to average 5gb of data per month to qualify

    • Mike D

       Not true. I average maybe 1.5 Gb a month and after going through every body I possibly could the promotion was a success for me. Keep trying, keep calling and ask for a manager to speak with and inform them how this should apply to you and you should get the deal no problem.

  • jonny c

    let me just say that folks running into dead ends via chats with online reps or calls to customer service have not exhausted all possible options. i understand that for some this is the only feasible option due to schedule constraints or other circumstances. that said, it still requires the least amount of effort and in my experience getting anything exclusive/hidden usually takes more than the minimum

    • Mike D

       I had to go through many service reps and finally get sent up to management with this and finally made this happen for my self. When talking to multiple reps they all said they were getting large amounts of calls on this and that it was a mistake but after talking to the right person they had no choice but to give me this promotion.

  • Mike D

    After going back in forth with different sales reps my GNex is finally on its way!

  • Strange_creation3000

    Yea i tried everything… talked to about 6 online reps and also called customer care … I told customer care I got the email and then after awhile they went in and checked my email and said they never emailed me the promo… then said to print it out and go to the store but everyone keeps saying it won’t work at the store cause its an online offer only… this is rediculous

  • Has

    Just called and was told that the offer is not valid and there trying to fix this issue. Damm. I knew it was to good to be true. Now saying that the rep. Was very apologetic and if I pushed I’m sure I could have gotten a nice discount. Sorry for the confirmed bad news……………..

  • J Dub

    Um…how loyal are we talking here? I have been with VZW since…I am pretty sire the first Razr came out. So i know it has been at LEAST 6 years or so. I have got no email or anything about this promo. I have been on a smartphone plan since around 07-08. I am pretty loyal. To think I would be left off this is discouraging. We currently have 2 smartphones with VZW. WTF VZW? Where’s my free phone?

    • naterecording

      This is the problem with this type of promotion in general.  It singles people out without giving a specific reason while leaving others in the cold, which is why it can sometimes work to plead your case.  I’m trying to be a little pushy without being a total jerk about it over the phone.  Still trying…

    • I’m contacting Verizon right now, I’m in a similar boat, trying to see why we’re not “considered” loyal, heck my parents still have dumb phones, what a great way to get them to upgrade and give VZW more money!

  • naterecording

    Ok.. I think I have the full story:
    This is a real promotion, but it has only been made available to certain numbers.
    You’ll notice in the fine print, it says:  “Offer only valid on mobile number ending in…” so this is clearly an e-mail template, and I assume that they don’t intend people to be seeing the link even though they strangely haven’t removed it.

    It looks like there are two possible ways to get the promo:  If you are luckily one of the people to have gotten the e-mail directly, or if you can convince them that they messed up an get the promo anyway (which is where I’m at now)

    • Strange_creation3000

      im in jersey and they told me it was for the south but i dont buy it… there is some how to get this… i just havent figured it out yet

  • Greg

    My wife was on the phone with them for 1.5 hours and just got the deal for 2 new Galaxy’s. Whoo-hoo!

    • Fabyloso

      Troll. Doubt this is true. You’re just causing more of us to waste our time on the phone with VZW. Delete these type of posts please.

      • JayTee

        I doubt he’s trolling. If he’s a troll, then I guess I am one too because on Saturday, I managed to place an order for a Nexus for FREE! Say what you will but I have no time or reason to post this, if it wasn’t true. I even called today to verify my order and that it’s being processed and shipped, which it is today. This doesn’t mean everyone will be able to get it. It just means some of us got lucky and managed to get a hold of the right person and scored. Make what you will of it.

        • naterecording

          Hi JayTee – I just talked to a rep and they told me that the promo was offered to certain customers that was number-specific.  In other words, they targeted certain numbers for whatever reason.  He mentioned that it was offered in certain regions in the south.  Do you think your number was one of those targeted numbers, or did you just plead your case that it does not specify any certain deal?  (and as you say, got ahold of the right person)

          • JayTee

            Hard to say. I did tell them that the promo came to me via email and that seemed to make a bit of a difference. I’m on the west-coast (So. California) so I’m not sure if I was targeted or I just got lucky. Either way, I’m not complaining.

          • naterecording

            Well, if you can manage to get me a free one too, I’ll send $50 your way, haha

          • JayTee

            I don’t want to take any chances and ruin my current order, until I receive it. Once I get it, I’ll shoot the rep (I have his email) I talked to another email and see if he can do another one. A big pre-requisite is that you have to be eligible to get a new phone (regardless of promo). 

        • jonny c

           same here. i’ve elected not to go into detail about my encounter until the phone is in hand. i received my order confirmation and am currently awaiting the shipment notification email. until i see that, i’m gonna assume the worst and that the order can somehow be cancelled or something.

          for those that were hoping to get details on how to score this deal, sorry if you think i suck for not posting the deets. all i can say is i was given the same information as everyone else and how i got it vs others not getting the deal is probably a combo of the right sales associate/store and the tactic used to get it.

          i hope to explain specifically what was done in my case to receive this offer when the phone is securely in my possession

  • Fabyloso

    Just called and spoke to a CS rep, then the “supervisor”. They denied the promotion, and said it was fake. They specifically called out Droid-Life to blame for the “fake” promotion. I didn’t give up easily, but they seemed to be getting flooded with calls about this, and didn’t feel like they were backing down, so I just hung up on them.

    • Makeshiftharmony

      Same deal here.

  • Firetail_22

    just called verizon and they wont honor the offer anymore, they specifically mentioned that a “blog site” is offering the deal and verizon is not participating in this deal. go figure!

    • naterecording

      This just gets more and more strange… did they say what blog site this is from?

      • Firetail_22

        no, the rep only told me that her supervisor said it was coming from a “blog site” and were not honoring the offer.

    • Not-so-loyal

      spoke with someone in the loyalty dept, he checked my account and said i wasnt eligible for it. only $50 off. Was well aware of the offer, said it was legit, just couldn’t offer it to me… gues i am not “loyal” enough hahaha

  • Rmerrow83

    I just called the number from the email and was told it was fake. She stated that this was a fake flyer started on a blog website and that they are not giving free GNEX out.

    • Dude

       Its on Verizon’s website, how can it be fake?

    • I talked to one rep and she said it was an early 3G – 4G upgrade sent to specific customers, I said I had an e-mail, and she said to go into the store with a print out and they would have to honor it. The store turned me away and said they wouldn’t do it without the customer service rep putting a note on the account that it was okay to sell the phone for free with a new 2-yr contract, so I called again, got a different service rep, and he said it was fake and there was no such promo. So basically, Verizon obviously has poor communication within their own service center when two different reps told me two different things. I tend to believe the one that knew what I was talking about because why the hell would she lie about it being an actual promo? I give up though. I was grandfathered in to an unlimited plan so I’m just going to act like a 5 year old boy and stream music on 3G 24/7 out of spite.

  • nikko

    fakeeeeee, i just got off the phone with marketing and they’re flooded with calls about this. It’s driving them nuts so give them a break. 

    • Bobby B 187

       I can not see how it can be fake – but yet people are still getting the free phones.  What gives.  I called and they had no idea.  I wish I could somehow get a GNEX for FREE.  Maybe in the next few months.  Anyone think there will ever be a Buy One NEX Get One Free?

    • naterecording

      As others have pointed out, how can this be fake if it is posted on Verizon’s own website, unless it was some kind of hacking job?  It’s a pretty legit looking page.  

      Also, why is anyone wrong to inquire about it?  Someone apparently dropped the ball by posting it (or made a poor decision to send it to “select” customers), so now they have to deal with it.  It doesn’t hurt any of us to try.

  • Smart Consumer

    $300 for the galaxy nexus no way I paid 189 but that’s only after I sold my droid razr for $400. BEST BUY MOBILE ROCKS. I price matched sams club or was it costco, doesnt matter i will never get ripped off by a carrier store again.

  • strev

    This is for Comcast customers only, no one else.

  • Guest

    FAKE. I work for VerizonWireless Customer Service, this is not true. I’ve had numorous call’s about this “loyalty” give away, which isn’t true. We only had the BOGO(Buy one get one) Valentine’s special, on the Droid RAZRs. The Nexus still remain’s priced at $299, for the device. FAKE. 

    • Lucidstate38

       How is it fake if it’s on a verizon owned domain?

    • JayTee

      Yeah, fake. So fake that I managed to get one on Saturday. Obviously, you’re not very well informed and neither is most of Verizon. Talk about a big hot mess!

  • Guest

    This is not real. I work for Verizon Wireless, Customer service. I’ve had numorous call’s about this “loyalty” give away, including RAZR, Nexus, and Stratosphere. Those of you who actually purchased the Nexus, don’t worry. It’s still $299, and one of the best phone’s available. This is a fake. We are not offering any “Free Nexus’s, or RAZRs”. Although, Verizon did offer the Valentine’s special, BOGO, buy one get one RAZRs, which ended. 

    • JayTee

      Yeah, fake. So fake that I managed to get one on Saturday. Obviously, you’re not very well informed and neither is most of Verizon. Talk about a big hot mess!

      • naterecording

        Hi JayTee, is there anything in particular that you told the rep that convinced them to honor the deal?  I’m going to try for this today.

        • JayTee

          I emailed the rep I was talking to the link and he in turn showed it to his supervisor, who felt they had to honor it and they did. Maybe it’s a fake or maybe Verizon reps aren’t well informed of it. Whatever the case might be, all I know is that I have one on it’s way, shipping today. I even just called to verify the order is being processed and it is. Once I get a confirmation of the shipping, I will try to post details of the confirmation without disclosing personal information.

  • pacnwsoundstream

    Oh verizon that hurts…….Not only have i been with you over 10 years but  I have had this nexus since day one… I paid cash for 2 of them for my account from your store.. Now your giving them to the “loyal customers” for free…  Feeling angry.

  • Supreme_Lean

    This was my conversation with the customer rep

    You are now chatting with ‘Verlean’Verlean: Hello. Thank you for visiting our chat service.  May I help you with your order today?You: i have a question about a promo i sawYou: its a loyalty discount for the samsung galaxy nexus free with upgradeYou: is that valid?Verlean: I’d be happy to assist you.You: this is the linkYou:https://email.vzwshop.com/servlet/website/ResponseForm?OSPEUV_9_z_TV_W.3dX.3d_.40y.26.26_.26e_zEz9v005v.40.3d.26vyVerlean: It is not a valid discount, but you can call customer care at 1-800-922-0204 Monday – Sunday from 6AM until 11PM. They will be able to assist you with that.You: thanks

  • eric

    Not sure how this is working for everyone, I’ve just had two VW representatives tell me it’s fake and refuse to honor the promotion. 

  • Guest

    I am downloading ubuntu via tethering so that I can become one of the high end “loyal” customers.

  • Bakes1810

    I chatted with one rep tell me that the promo was not legit. Then another rep told me to call a number that was for the promotion. Just keep trying that’s what I plan to do.

  • Guest

    Hey, anybody that received the email. What was the subject line and date/time?

  • trumpet444

    The summary of 75% of the comments below —- “I paid for the stuff I wanted, but now I feel like I’m entitled to have it for free just because I was honest enough to originally pay for the stuff I wanted”

  • Guest

    I dropped the ball on my attempt to score a free phone, I guess I should asked the rep to check with their supervisor. 

    Please hold for a Verizon Wireless sales representative to assist you with your order. Thank you for your patience.You are now chatting with ‘Lily’Rep: Hello. Thank you for visiting our chat service.  May I help you with your order today?You: I have a link for Verizon loyalty program which is offering 4G phones for freeYou: But it is not discounting when I add the Galaxy NexusRep: I’d be happy to assist you.Rep: I see, i do apologize. Does it have a promotion code in the email?You: I didn’t receive any email, however I would like to know if I qualifyYou: I’ve been with Verizon Wireless for 4 yearsRep: I see, this is for random loyal customers, the email when sent to you would contain a promotion code or a phone number to receive this promotion.You: I see, could you check my account to see if I would qualify.You:https://email.vzwshop.com/servlet/website/ResponseForm?OSPEUV_9_z_TV_W.3dX.3d_.40y.26.26_.26e_zERep: We are unable to see who qualifies it is random picks that get the email. i do apologize.Rep: Hi, I’m just checking in, how is everything going?You: No problem, just figure since my contract ended, getting a phone for free would be a win win since you guys don’t do the New Every 2 anymoreRep: I understand, we do still have some free devices available.Rep: What key features in a cell phone are most important to you?Rep: Hi, I’m just checking in, how is everything going?You: I’m interested in the Galaxy Nexus or Droid Razr MaxxYou: Heard the Razr Maxx has excellent battery lifeRep: I see, these devices currently would not be free.Rep: Yes it does have amazing battery life. 21 hours!You: But you offer them for free to loyal customers. The link I sent you is what I’m referring to. The fact that you guys seem to put out phones every month (not real but you know what I’m saying) has keep me from signing a new contract. How do you determine who is loyal or not. Check my account I think I’m going on 4 years now.You: **********-00001Rep: This is from our promotional department, you can call into customer care and see if they are able to offer this for you.You: Sweet, you have a number for that departmentRep: 800-922-0204. We have an agent in that department that would be happy to assist you.Rep: Is there anything else I may assist with?You: No thank you, Thanks for your timeRep: It has been my pleasure to chat with you today! Please feel free to re-open the chat session if you need further assistance . Thank you and have a great day!

    • naterecording

      Never hurts to keep trying.. that’s what I’m going to do.

  • Fuz

    Got off the chat and was told to place the order. Then call CS and have them credit me.


    • naterecording

      oooh, that sounds a little sketchy…  Did you save the chat as proof?

      • Fuz

        Yup. Made sure I had the transcript sent to me by email. 

        Click end chat on the top Right and it’ll ask you for email. 

        That’ll be my best bet for now… 

  • Renac

    Tried chatting with an online representative about this promotion.  It seemed like he had no clue what I was talking about and like many others who commented, he couldn’t open links either.  I have an upgrade coming within the next two weeks (though, I was told I could upgrade earlier) and wanted to know the end date for the promotion so that I could know if I’d be able to take advantage of this, but he didn’t know that either.  I’ve been with Verizon for 5+ years and I’m still not impressed with their customer service or representatives’ knowledge.  Next step for me: try the marketing department.

    • naterecording

      Yup, in my experience, some reps will tell you “no, absolutely not”, then you try a few times and one of them will say, “sure”

  • naterecording

    Looks like there’s still hope… here’s my chat with Verizon:

    “This promotion cannot be processed online, but if you print it out you can take it to a verizon store”

    me:  ok, and they will accept this promotion in stores?

    “I have been told the stores will accept this”

    I saved a screenshot of the conversation so I can show them at the retail store.

    • GT500_Grad

      CS told me to take into a store last night, so I took it in today and they told me to call CS. I’m on hold now.

      • naterecording

        I should’ve mentioned that they also added to call customer care if I run into an issue… probably expecting an issue.

    • Brickner

      The stores will not honor the promotion. I stopped by my local store today. I was told by a rep, “We cannot discount 4G devices in store.” “We would get fired if we did.” I was also told this is an online promotion only. 

      • naterecording

        so… the told you the exact opposite thing that the rep told me.  Hmm..

        • Brickner

          The rep I spoke with was very frank about the promotion being online only and they could not offer it in store.

          • naterecording

            No I completely believe you, it’s just funny that they are giving a lot of conflicting information.  Seems like nobody at VZW really knows whats going on.  I hope if we push the matter a little, they’ll give in and give the deal.

      • jonny c

        some stores will honor it. agents/store managers saying it is an online promotion only are right. now, will there be some stores with associates that might process the order? sure. but this promotion is meant to be an online deal only… however, that doesn’t mean you can’t get the phone; it just means that the order has to be processed as if it were online where they ship it to you instead of walking out of store with it 😉

  • I just got off the phone with a VZW rep and he said they have not heard anything of a Loyalty Free Phone deal anywhere… I knew it was to good to be true. 

  • I guess it is for people who use a lot of data on the 3G network. From what others have posted, moderately high data users are getting $100 off a phone (I have a co-worker that received this offer) and uber-high users (*points at self*) can get upgrade for free.

    • Well… I’ve permenantly turned off Wi-Fi starting…. Now. Oh God… So slow…

  • I received an offer via email as well as snail mail to upgrade to a 4G LTE phone for free. It says I would keep my unlimited data. For upgrading to a Droid X last year for $20, I think free is good. I must be beating their 3G network like it stole something… our money…

  • Justin Howard

    I called Verizon and they said that they had no recoleccion of this offer, I also tried calling a local Verizon store and they also said they had no word from Verizon themselves about this offer. I wish there was a verizon store close to me that were offering this because last week I just upgraded to a new Razr and it would’ve been nice to save some money.

    • I wonder if someone in Verizon’s marketing or distribution department was on their 2 week notice and decided to stick it to them.

  • Big B B

    I was just told by the website rep that I do not qualify as “loyal” to upgrade to a free 4G device aka Nexus/RAZR.  I’ve been with them 4 and a half years paying my bill on time.  What other criteria would there be to be considered “loyal”?

    • watchthesky

       I’ve been with them at least 8 years and I don’t apparently qualify so who knows.

  • Rith

    Works for me 🙂 First I called, but the rep and loyalty department said they never heard of such a thing. So, the next day I went and chat with an online rep who then spoke with her supervisor. I showed them the URL link and they honored it. So, getting my Galaxy Nexus this Tues.

    • Kinfolk248

      what u tell the online rep?

      • Rith

        Here is a portion of the conversation. I removed her name from the chat log.

        Please hold for a Verizon Wireless sales resentative to assist you with your
        order. Thank you for your patience.

        You are now chatting with ‘Rep’

        Rep: Hello. Thank you for visiting
        our chat service.  May I help you with your order today?

        You: Hello

        Rep: Hello, How can I help you with
        your order?

        You: I have a link for Verizon
        loyalty program which is offering 4G phones for free

        You: https://email.vzwshop.com/servlet/website/ResponseForm?OSPEUV_9_z_TV_W.3dX.3d_.40y.26.26_.26e_zE

        You: But it is not discounting when
        I add the Galaxy Nexus

        Rep: Would you mind holding for a
        moment while I check that information?

        You: Sure.

        Rep: What does the e-mail say?

        You: This is the link

        You: https://email.vzwshop.com/servlet/website/ResponseForm?OSPEUV_9_z_TV_W.3dX.3d_.40y.26.26_.26e_zE

        Rep: I can not actually see that.

        Rep: Can you forward that e-mail to
        my supervisor ?

        You: which offers Galaxus Nexus,
        Droid Razr, Stratoshere

        Rep: Ok.

        Rep: Can you forward that e-mail to
        my supervisor ?


        You: I didn’t receive any email,
        however I would like to know if I qualify

        You: I’ve been with Verizon Wireless
        for 6 years

        You: which 4 lines

        Rep: how did you get that message?

        You: I mean 5 lines open

        Rep: OK

        You: Through a website

        Rep: Ok, I am checking to see if it
        is legit

        You: Can you ask your supervisor if
        he can honor it?

        You: this is my Account Number:

        You: my Verizon pin is xxxx

        You: I think I’ve been pretty loyal
        to Verizon Wireless 🙂

        Rep: Ok

        Rep: Alright, I think we are coming
        to a conclusion.

        You: Ok

        Rep: This is what my supervisor said
        since it is not working. You can order today and “bill to account”
        and I will remark the account with the order number and it will be credited
        back to you.


    • rlorenz

      Yeah, what did you tell the rep? Mine said there wasn’t one, and said she couldn’t open links.

    • Kinfolk248

      did you get tht promo off oh here?

  • Gralal

     Please hold for a Verizon Wireless sales representative to assist you with your order. Thank you for your patience.
    You are now chatting with ‘Tawanna’

    Tawanna: Hello. Thank you for visiting our chat service.  May I help you with your order today?

    XXXXX: My checkout is not showing the FREE
    4G LTE smartphone.

    Tawanna: Unfortunately
    this promotion that customer are inquiring about a free nexus this is
    not a true verizon promotion all promotion is currently listed online.

    XXXXX: So, what am I supposed to do?

    Tawanna: I am sorry I do not understand the question.

    XXXXX: How do i get the promo?

    Tawanna: The
    nexus online is true cost of the phone, there is not a promotion for the
    nexus at the present time.  Some customer have been getting bogus deal
    offers for what verizon is not selling or displaying.

    XXXXX: Yes,
    but it’s on the VZW coporate website

    XXXXX: So your saying this is not a promo?

    Tawanna: I am
    not able to pull the url up, so this is not a true campaign verizon is
    running at the present time ,would you like the customer care dept to
    inquire more about what true verizon promotion that are going on?

    • naterecording

      umm.. what’s wrong with her computer?  The URL seems to work for me.  If it isn’t a true promo, why don’t they take it down?

  • Rain_king46

    To all of our loyal customers, we are going to give a great phone with a radio that kinda works and a battery that lasts 4 hours tops….Oh, and by the way, all of the REALLY loyal customers already paid $300+ for the same phone….yep that is Verizon alright. lol

  • Elvtiv

    So, I called about this offer, and nobody seems to know anything about it…HOWEVER, if you are eligible for an upgrade, call the sales team, and see what they can do. They offered me BOGO on the Razr Maxx, + threw an additional $30 discount on each phone applied to my service bill. total was $279 for TWO new phones. 

  • Called and they asked me to foward them the email. if anyone has it can they foward it to me?

    freshgeardude at gmail dot com

    I appreciate the help!

  • Customer Service told me to take the flyer to the store

  • The ad doesn’t even mention anything about only business customers

  • The guy is trying to tell me its only for business customers

    • Kinfolk248


  • On the phone with Verizon now….getting my free Nexus

    • Kinfolk248

      what number you call and who are you talking to

  • Sapan Dhora

    Anyone know if this works for Razr Maxx?

  • Coaster36

    Didnt work for me. Seems to only work for 3g to 4g upgrades. Guess Ill be waiting for the next nexus…

  • J

    Why are none of the best new devices coming to Verizon?  HTC One X, LG Optimusx3, Samsung Galaxy Note, etc.

  • J

    With the best new phones seemingly all coming out for the competition, Verizon has to give away free Razr’s and Galaxy Nexus’ to try and keep customers.  

    • Lovemterry

      free galaxy nexus?  ive been trying all day and verizon refuses to believe this offer is legitmate!!!!

  • For those that got the email how long have you been with Verizon? I been with verizon  just about 10 years now

  • Local store turned me away. They even tried to call customer service but they kept asking me where I got the promotion. They also kept looking at my account and showing that I did not have a promotion. Those who were able to get it over the phone, what verbiage did you use? Where did you say you got the offer?

    • JayTee

      I told them I received the promotional material via email. Call 800-735-7744 and follow prompts for marketing department. After speaking to a rep. who in turn put me on hold and spoke to his supervisor, they honored it. Hard not to, when it’s their website showing the promotion. No getting around that. 

      • I just called that number and the office was closed

  • Arglmr

    Itried the store and they said i have to call the number but the number is closed today

    • Wmsco51


  • Jonathantheunicorn

    I picked up a G-Nex yesterday through this promotion! Thank you Verizon Wireless. I owe you two-more years now.

    • keenan hansen

       now describe how it happened and what your data usage is

    • JayTee

      Same here but I had to do it over the phone. Local Verizon stores didn’t have a clue. At least not my local ones. Bottom line, I got a brand new Nexus for free and got to keep my unlimited data plan but it’s not going to be a 4g plan instead of a 3g.

  • Cakeangel Prodigee

    Just took this promo into the store, they said they couldn’t do anything and i would have to call that number. Only took them 45 minutes to figure out that number is a part of verizon wireless…

  • Kinfolk248

    anyone go into the store with a printout of this?

    • I just did. They turned me away. I pulled out all of the stops. They said it was a phishing scam which is BS.

    • I tried also and they kept insisting I order through the website

  • I just clicked through the link and it’s showing $299.99 now for me.

  • Chriskampmann

    Seems like they are saying in store only, however I do not really trust online chatting for customer service

  • iKing_4

    Galaxy Nexus selling soooooo well that they have to start giving it away, huh??? 🙂

  • Josh

    Anyone have any luck with this? I have a 3g phone that’s not available for an upgrade until next year, but I’m part of a family plan that has two lines available for an upgrade already. Wondering if I can swap upgrades and take this printed out to my local Verizon store and see if I can work something out.

    • JayTee

      I got one free yesterday. I had to jump through a few hoops but I managed to get one. See my other post below for more details. The promo does actually exist, contrary to what people are saying. 

  • I clicked on the link, which works again, but when u select a phone, it does not apply the discount.. the phones are still 199.99

  • Spc Hicks09

    Verizons Customer Care Department has said that this is NOT a valid promotion.

  • Jamsil0877

    Hate the the look of the Galaxy Nexus, don’t understand all the hype? I returned after a week. And the Razr is just plain hideous, cant wait for the next best thing. The Bionic (rooted) is the best phone so far! My work phone the Galaxy S2 is pretty good as well!
    The Verizon phone sale means that something good must be around the corner… finally!

    • riggz

      Really? Just because you don’t like the “look” of a phone that has specs that blows the Bionic away you think it’s a bad phone? The Bionic was a failed device. Months and months of delayed release due to issues with the phone.

      •  I have to agree. The Bionic was a total failure. I bought one when it came out on September 8th (2011). Went through 15 of the darn things before I convinced VZW to swap me to a CLNR Razr Maxx. They did. It’s had a few issues. NONE like I had with the Bionic though. Data dropping and not returning. Screen going blank and requiring a battery pull. It was a mess.

  • I literally just jumped on the rezound on friday….omfg……………………………..

    • Ryan84 Anonymous

      You literally do not know what the word literally means.

      • superman

        Maybe he was saying omfg because he broke it

  • rlorenz

    I only use about 1-2GB per month because I’ve got wifi around me all of the time, and it’s much faster than 3G.  Has anyone tried to use the upgrade with lower data consumption numbers like these?  Tentatively excited…

  • Bradley Albert Nemitz

    To everyone asking for a copy of the page, here ya go: http://www.mediafire.com/?ewxqya6i8f9fcw9

    Also, to reiterate myself, according to my Verizon store: $100 off for heavy data usage (3GB/month-5GB/month), free phone for extreme cases (>5GB/month). This is a promotion so they can take strain off of their 3g network.

    I personally was able to get $100 off the Nexus and an upgrade (with a 2yr contract) even though my line was not due for an upgrade til August. I didn’t get an email, I just took a print out of the webpage in to the store, showed them, and they told me I was eligible for a special promotion upgrade and $100 off.

    • GT500_Grad

      Thanks. Bradley.  are your images missing, too? Not to be picky, just want to make sure they have nothing to question.


      • Bradley Albert Nemitz

        They aren’t missing for me. I still have the page up in chrome and just right-clicked “Save as…”. I’ll take some screenshots, upload them, and update my first post.

    • JayTee

      THIS IS NOT A FAKE! After seeing the add and going to Verizon’s link, I called the marketing department and spoke to a supervisor. I was able to get them to honor the promotion and placed my order for a new Nexus with a 2 year contract for FREE! (plus tax, of course). I was eligible and got to keep my unlimited data plan as well. You just have to speak to the right people and be qualified. Mine is shipping out on Monday. The page is no longer up and I doubt they’ll honor it anymore. They honored mine because the page was theirs and they had no choice. That is clearly not the case anymore.

    • GT500_Grad

      100+  Thanks so much. 

  • Uncle Paul

    Calling Bravo Sierra on this, my wife is due for upgrade on march 16th from launch day droid X, 
    I had CSR check thru every deal going and came up empty. Came up empty on a deal on a network extender also.

    • JayTee

      No B.S. I’m assuming it was a mistake by big red and before they took the web page down, I called marketing and spoke to a supervisor, who honored the promotion. They’re shipping me a new Nexus for free. All I had to pay was shipping. No joke here. Sometimes timing is everything!

      • N8shon

        Looks like I’ll be calling on Monday, they are closed now, the third CS rep I spoke to today still had no clue. 

  • feztheforeigner

    How do I know if I’m a “loyal customer”?

  • igotadroid

    Anyone have a copy of the email? I didn’t get a chance to print it out.

  • JayTee

    To confirm, THIS IS NOT A FAKE! After calling the marketing department and speaking to a supervisor, I was able to get them to honor the promotion and placed my order for a new Nexus with a 2 year contract for FREE! (plus tax, of course). I was eligible and got to keep my unlimited data plan as well. You just have to speak to the right people and be qualified. Mine is shipping out on Monday.

    • JayTee

      I just noticed that the link and page with promotional details that was up earlier is no longer. Either they realized it was a mistake or the page is getting too much traffic and not currently available. 

  • Dublife5744

    My chat conversation with Verizon rep:
    Please hold for a Verizon Wireless sales representative to assist you with your order. Thank you for your patience.

    You are now chatting with ‘Connie’

    Connie: Hello. Thank you for visiting our chat service. I am available to answer your questions and help you navigate through our site more efficiently. How may Iassist you today?
    Me: Are you offering the galaxy nexus for free to loyal customers?
    Connie: you will have to call 18009220204.
    Me: So, if I received an email stating that I’m eligible, I should call that number?
    Connie: Yes.

    • eliteJAE

      lol thats the vzw tech support number, how would they honor your offer there?

    • GT500_Grad

      I just called the number. The rep supposedly couldn’t find the email promotion that I was talking about, but said if I print it out and take it into the store they should honor it.

      So…. Anyone still have a shot of the promo screen?

    • N8shon

      Called that number. Rep I spoke with said she talked to others around here and 4 different supervisors and no one knew of the promotion. She suggested having me go back to the store I just came from and have them call in to customer service. I’m starting to hate Verizon. The store tells me to call customer service, customer service tells me to have the store call them. No one knows about anything. There’s a huge communication gap going on here. 

    • Dublife5744

      So after I talked with the rep with the number that was provided. She stated that the promotion is only for a tablet purchase. Meaning, buy a tablet and get a galaxy nexus free. Tried to read verbatim what the email link had offered, but the link is down. https://email.vzwshop.com/servlet/website/ResponseForm?OSPEUV_9_z_TV_W.3dX.3d_.40y.26.26_.26e_zEz9v005v.40.3d.26vy
      its now being redirected.
      what a troll.

    • Dublife5744

      Update: Called 
      866.822.9445, spoke with a rep, and told me this offer is only for the South region, since I’m in the North East I am not eligible. What a load of crap.

  • Alex Garcia

    vzwshop is a verizonwireless website. I’ve gotten promo’s that originated from there, like the promo for 9.99 unlimited data. I have 4 lines all on unlimited data coming in at about 204 a month. I never get these promos sent to me, but I always fight for them! doesn’t hurt to try.

  • GT500_Grad

    Did you take in your email or a print out of the page?

    • GT500_Grad

      Since the page is now dead, does anyone have a printout or screen shot of the page? I was going to print the page and take in

  • jonny c

    here’s a thought: did anyone walk into a BB and try to have them price match? now that the link is dead, it’s kinda moot though

    • Try it- I did that with the discount from Let’s Talk for the GNex. After they decided my order was backordered, I took my order into BB and they said no. I then took it into their new BBmobile! at the mall and they had no problems matching. $175 out the door!

  • eliteJAE

    Looks like the link is dead now. Verizon should have known this would spread like wildfire. All this ruckus for a phone they severely downplayed and instead pushed on the droid razr front. Someone up top at VZW needs to open their eyes and see what consumers really want.

  • N8shon

    This is NOT a hoax. I just returned from a retail location and was told that this promo is being given to 3G customers upgrading to 4G service based on their data usage. I was told there is a $100 discount that populates in their retail system for users who are consistently above 3GB but below 5GB per month of data use, and higher discount, in the Gnex’s case, free, that populates if the user has consistently been over 5GB of usage per month on their account. I had neither one on mine because when I returned a 4G phone I was trying out over Christmas, they did not remove the contract that was put on my account. I had to go through phone customer service to get the contract corrected. Now I still can’t get either promo in-store and I am again going to have to call phone customer service to try and get anything out of this. This is getting ridiculous.

    • Bradley Albert Nemitz

      This is exactly correct, according to my Verizon store. $100 for heavy usage, free phone for extreme cases. That way, they take strain off of their 3g network.

      I was able to get $100 off the Nexus and upgrade (with a 2yr contract) even though my line was not due for an upgrade til August. I didn’t get an email, I just took a print out of the webpage in to the store, showed them, and they told me I was eligible for a special promotion upgrade and $100 off.

    • Jhardy93

      So basically they are rewarding users who rooted and tethered …

      • I’m over 9gb a month and I didn’t get this and I am rooted, but don’t tether.  Netflix all day burns up some data.

  • Hustlinjoe

    I just called verizon they said that this is not a true statement they are not giving out free nexus is to anyone and they are trying to contact droid life to have this post removed

  • Hustlinjoe

    If you do not believe me give them a call They will be more than happy to tell you it is a hoax Believe me I thought that was great I don’t want a galaxy nexus and I plan to get a better phone when it comes out but I don’t think it’s fair to the people that bought 1 .. So calm down nexus owners you have nothing to worry about you pay full price for your phone or that price for a reason it is to have a phone and if anybody else want 1 they will have to pay as well

  • eliteJAE

    I so wish this was true. Sounds like awesome trolling with a slight chance of win if its actually true for some people.

  • Hustlinjoe

    I just called verizon they said that this is not a true statement they are not giving out free nexus’s too anyoone and they are trying to contact droid life to have this post removed

  • keenan hansen

    im getting a strong feeling that going into the store itself is the only way to get this promo, as they have less information and have to act on what the customer brings to them…

  • Jab1472

    I have been with vzw from 1997 i just got off the phone with them and they tell me NO free nexus 🙁

  • Josh515

    Verizon may want to update the info on the Stratosphere, “The only 4G LTE smartphone with a slide-out keyboard”.

  • BostonB

    It worked for me! I think your contract has to up for it to apply!

  • chef guy

    Just got my GNex from the local Verizon store. No sales tax, no fees, FREE! They said I was offered the early upgrade at the amazing discount because of the 3G usage history on my account.  They stated that any (3G only)costumer with usages over 4-5GB per month would be eligible.

    • N8shon

      Confirmed this at a retail store a few mins ago. At one level of GB use, they give you a $100 discount, at the higher level, phone is free. 

      • eliteJAE

        time to start torrenting off wifi? lol Huge props to those who do qualify, I guess we’ll just wait until something new comes out post MWC before they drop the price on the nexus.

        • N8shon

          I know, it seems ridiculous that if I had used MORE data on my 3G connection that somehow I would have gotten an offer for a free phone, but because I don’t use more than 5GB/month, I get screwed out of the offer. Awesome logic there Verizon, just brilliant. 

  • tyguy829

    None of the customer service representatives ever know about these deals.  You usually have to call their promotional line: 

    • Kinfolk248

      have you called?

      • N8shon

        Just did

    • N8shon

      Office is closed right now…

      • tyguy829

        oh alright. I’m guessing they are monday-friday.  Let me know how it goes.  Good luck

  • From a VZW.com rep:

    Tiffany J: I do apologize but this is just a spam the email is just sent to fish your email account to gain your information so do not apply to this email we are not offering the Galaxy Nexus for free at this time I do apologize. 

  • keenan hansen

     did you get the e-mail personally? also how did you approach the rep? did you have proof of the promo?

  • keenan hansen

     as did i, also called and chatted with them. the links when you click on the phones say ”

    Page is not currently available

    There has been an error in processing your request.” currently. opps

  • ScottyfromGA

    thanks for the shoutout Kellex!  went into a store this morning and the employees were totally clueless.  they grabbed a Nexus, scanned it and much to their disapproval, gave me one for FREE. The chick instantly tried to sell me accessories so she could make a commission. haha!

    also got the 1/2 off extended battery….total cost, $26.49. total savings, $674.99.  love it!

    • Kinfolk248

      PLZ elaborate, did you get the email or just walk in the store.

      how did tht conversation go? 

    • N8shon

      I’m in GA as well. Did you just walk in for the upgrade and get that deal?

    • I called and they want me to fax them a copy of the email. Is there a way you could forward me the email freebies0525 at gmail dot com? Thanks!!!!

  • So, being a customer of theirs for 8 years doesn’t cut it?  Meh.  I don’t care anymore.

    I had the Razr, almost broke it, exchanged it for a Rezound.  

  • N8shon

    Can anyone confirm or deny that vzwshop is Verizon Wireless or not? 

  • keenan hansen

    just called Big Red and they have no idea what this is, said to send the e-mail to the contact us page and see if they get back to you. they are not aware of any promotion at the customer service calling level. im going to send in a e-mail and see what happens, chances are its just for the top 1%….. just to piss off the 99%ers out there. ROFL. that or it is totally fake.

    • N8shon

      I just sent an email with the link to the promotion enclosed to the “contact us” page about 2 hours ago. We’ll see if I hear back. 

  • edited

  • thats pretty fucked up if it is

  • they are claiming the vzwshop is not a verizon wireless website…so did we just give our account login info to a phising scam site? 

    • Kinfolk248

      thts what im wondering…

      • N8shon

        I’m wondering the same thing. I just talked to someone on the online chat at VZW’s site and they said that I’d have to contact customer care, that they could do nothing at all. 

  • JayTee

     After talking to their marketing department and a supervisor, they honored the promotional price. I’m still in shock but I got the Nexus for free (you have to pay sales tax for full retail value). So scored!!!

    • JayTee

      And got to keep my unlimited data plan for $29.00 but now, it will be 4G.

    • Kinfolk248

      whats marketing dept number and what did you say

      • JayTee

        I called the number listed in the promotional add. Press 1 and follow prompts to enter your number. Once a representative comes on the line, tell them you received an email from Verizon with this promotion and you need to them to honor it. I forwarded the rep. the add and he in turn discussed it with his supervisor who validated it and honored it. It took me all of 15-20 minutes.

        • eliteJAE

          do you have a live link for this ad? The main one seems to be down.

          • JayTee

            This is/was the link but it doesn’t work anymore. 
            Here’s a copy and paste…

            Step up to a FREE4G LTE smartphone.Download a song in 4 seconds, upload aphoto in 6 seconds and download a videoin just minutes. Apps, movies, music, photos,games, news and more – 4G LTE givesyou everything you love but 10x faster.There’s never been a better time tomove to 4G LTE – Upgrade to yourFREE 4G LTE smartphone today!Learn MoreKeep your unlimited data package when you move to a 4G LTE smartphone!Special Offer: Get a FREE 4G LTE smartphone.Galaxy Nexus by SamsungFREE**1,073 reviews†Boasting a huge HD screen, thepopular Nexus now has Android’snewest OS.> Buy Now2-Year Price$299.99Exclusive Discount-$299.99Loyalty Discount-$||Your PriceFREEDROID RAZR by Motorola FREE**99 reviews†The world’s thinnest 4G LTE smartphone, the special 16GB model is available in black, white and purple.> Buy Now2-Year Price$199.99Exclusive Discount-$199.99Loyalty Discount-$||Your PriceFREESamsung Stratosphere™Promotion ends 3/31/12*FREE**356 reviews†The only 4G LTE smartphonewith a slide-out keyboard,plus a brilliant 4″ screen.> Buy Now2-Year Price$149.99Exclusive Discount-$99.99Loyalty Discount-$Online Discount-$50.00Your PriceFREEWe’re here to make the transition to 4G LTE easy.Wireless WorkshopsMaster your device with freeonline or in-store workshops.Learn MoreBack Up Your ContactsSave your mobile contact listand upload it to your new phone.Learn MoreCall:  866.822.9445Visit:  Find your nearest retail locationClick:  verizonwireless.comFind Verizon Wireless on:FacebookTwitterYouTubePlans|Phones & Devices|Accessories|Verizon Forums|My Verizon|Retrieve User Name|Retrieve Password*BOGO offer is only valid if multiple lines are eligible for equipment upgrade.**New 2-yr renewal req’d per device. Smartphones require a data pak. Available only if customer has not upgraded in the last 180 days. Pricing based on vzw.com as of 02/25/2012 and subject to change without notice.†Based on customer reviews as of 02/25/2012.Our Surcharges (incl. Fed. Univ. Svc. of 17.9% of interstate & int’l telecom charges (varies quarterly), 16 cents Regulatory & 99 cents Administrative/line/mo., & others by area) are not taxes (details: 888.684.1888); gov’t taxes & our surcharges could add 11%-48% to your bill.Activation fee/line: $35.IMPORTANT CONSUMER INFORMATION: Subject to Cust. Agmt. & Calling Plan. Up to $175 early termination fee ($350 for advanced devices) & add’l charges apply to device capabilities. Add’l $20 upgrade fee may apply. Restocking fee may apply. Offers & coverage, varying by service, not available everywhere; see vzw.com. While supplies last. In CA: Sales tax based on full retail price of phone. In MA: Sales tax based on Verizon Wireless’s cost of a device purchased at a discount with service. Limited time offers.LTE is a trademark of ETSI. DROID is a trademark of Lucasfilm Ltd. and its related companies. Used under license.Samsung Telecommunications America, LLC (“Samsung”). Samsung and Galaxy Tab are both trademarks of Samsung Electronics America, Inc. and/or its related entities.Offer only valid for mobile number ending in .© 2012 Verizon WirelessVerizon Wireless | One Verizon Way | Mail Code: 180WVB | Basking Ridge, NJ 07920This email was sent to .We respect your privacy. Please review our privacy policy for more informationabout click activity with Verizon Wireless and links included in this email.If you no longer wish to receive future emails, you may unsubscribe, or easily adjustyour subscription preferences from your profile information.

        • Kinfolk248

          hot damn…lol

        • Kinfolk248

          could you send me that link lol????

          • JayTee

            Looks like they took the promo page down. It shows as unavailable. I bet they realized the mistake and took it down. I guess I got lucky.

  • Ritchiec87

    Lesson of the day, the early bird gets the $300 worm

  • Kinfolk248

    Has anyone anywhere gotten this deal to actually work for them? I see several if not all of the users on this site being turned down for this promo, makes me wonder what the true meaning of all this is…so is there a single soul out there that has have this processed to completion???

  • Spoke with customer service and they won’t even acknowledge that VZWShop.com belongs to Verizon Wireless. They claim it is a spam Web site even though it is registered to MarkMonitor the exact same as VerizonWireless.com is. It’s sad when CSR reps don’t even know their own company Web sites, which are the public-facing image of the company. *sigh*

  • How about a refund on my Galaxy Nexus then since I’ve been a “loyal” customer for oh so many years… 🙂

  • Once4skippy

    I called vzw and they said this is a bogus deal

  • duke69111

    What do I have to say…FU VERIZON.

  • SteveP

    the GF called.  Rep told her it was spam.

  • Ktyptocoder

    Too bad this isn’t for all customers. My wife n daughter wanted in on the RAZR BOGO deal, so that’s what I got them. Then, a few days ago, got a text from Big Red about a $50 owner loyalty credit. Called customer service and two days later got a $199 credit! So I got two RAZRs for nothing, zip, $0. That’s under-promise and over-deliver a.k.a excellent customer service in action!

  • Doan

    Probably something they only sent to people with 3G phones that are in a 4G-covered area.  VZW wouldn’t do something like this unless it benefited themselves.

    • Im in Chicago and still rockin the Droid X due for renewal in March VZW has been calling me asking me to upgrade but they are not offering me any discounts other then letting me upgrade early and getting the renewal price. Unless i would get a free phone i would rather wait a little bit more until  new better phones are released .

  • Shane McKeever

    They still won’t have any accessories for it.

  • sgtguthrie

    II tried calling the number on the ad and she said without a promotion code they can’t do it over the phone. She said print it out and go to a corporate store and they would honor it. I’m skeptical as I’m not eligible for an upgrade until December 3rd, but it’s worth a try 🙂 It does say in the fine print that you can’t have upgraded within the last 180 days… We’ll see!

    • Bobby B 187

       That is the same thing I got.  Print the details and go to store.  Has this been successful for anyone?

  • Strange_creation3000

    I was stoked to see the gnex was free since today’s my birthday… they still wouldn’t make it happen… I even dropped the birthday card on them hahahahaha

  • the page has been removed

  • Johngi

    on hold right now.. wish me luck guys i got a d2,!!

  • Verizon

    Sad to see you leading people to call Verizon when Verizon sends you equipment to show on your site

    • sgtguthrie

      What’s wrong with posting a promotion from an email VZW sent out?  If you think it was wrong of Droid Life to share it, you (VZW) have advertising issues!  I get that the link has been pulled, but I still have it saved on my computer AND printed out.  Hopefully it works for me 🙂

      • Verizon

        people like you makes me sick!  

        • sgtguthrie

          Thanks for the compliment!  Coming from someone pretending to speak for Verizon, that means a lot! LMFAO

  • Mslampak

    I got a similar email offering $100 off a 4g phone, called and they would not honor the “free” promotion, only the $100 off.

  • Yanger

    Rezound was NOT free sadly.. Wife just got it for $99…

    • Yanger

      She did get a notice about the loyalty discount… But in the end, it was for select phones.

  • Bruinsfan18

    Why does the text under the Razr say “the special 16GB model is …” What’s so special about being 16 gb?

    • hkklife

      The “original” RAZR SKU had 16GB of internal storage plus a bundled 16gb microSDHC card.   It sold for $299.  Then a cheaper RAZR SKU was introduced last month for $199 (in black & the new white & purple colors).  It has only the 16GB internal storage and does not ship with a card.  Considering you can buy a 16gb microSDHC card elsewhere for $15 or  a 32gb card for $35, this is a much better value.  

      The RAZR Maxx is now at the $299 spot and currently has the 16gb internal + 16gb microSD card confuguration, so you are basically paying $85 for the bigger capacity battery. 

  • JakeS41

    Tried twice. Failed twice. Cried thrice. :'(

  • Jim McClain

    I have a nexus and with all the bugs in it ,it should be free

    • number01pup

      What do you consider bugs. Its not an iphone, the nexus is for grown ups.

      • iKing_4

        Grown ups= nerds, geeks and mad scientists

        • Moeyknight

          You say this like it’s a bad thing.

          • iKing_4

            I rest my case….

    • Geoff Heldon

      lol, what bugs?  My Nexus is the greatest phone I’ve ever owned.  No problems.

  • LoBo1

    LIES, LIES, LIES… This is not on their website. VZW stores & 800# had no clue about this.

    • Kinfolk248

      lol thats what im starting to think !!! 

  • srh12

    Good vzw! very good, give these buggers out for cheap or free….the more you pump into the consumer base, the more that will trickle down into the used market and ebay….the better the price I can snag one on ebay in a few months…mmmm yes delicious savings…. excellent!

  • Strange_creation3000

    I just talked to online rep
    Ive been with vetizon well over 10 years … when i talked to the rep at first he said he was unaware of this deal and after 20 mins talking with him he said it ended yesterday …. I said that’s bull…. he said the best he can do is tell me to call customer service
    Such bs

    • Kinfolk248

      wow, thats crazy!!!!!

  • Derickmc

    Ive been with Verizon for over 5 years now and I never get any emails from them, Other than to tell my my bill is due. Horse Crap!

  • Chatting with an online person right now, and they don’t even have any idea about what’s going on with this promotion… They think I’m trying to buy a certified pre-owned GN…

    • Guestemail

      keep us updated

    • Kinfolk248

      i just talked to online rep and was told i only had a $50 discount which is what im owed anyway since im due for an ungrade on the primary line

  • RufusX

    Offering deals like this and the $100 off of the Spectrum and Rezound makes me think they are trying to “move” stock on LG, HTC, & Samsung phones. Maybe the leak about the Cayman and the Droid Fighter are true and the release of those devices is right around the corner.


    WTF… a customer for more than 10 years.. is this like for the 40 years customer? jeez…didn’t even really get a discount, my guy gives me accessories and anything else discount but the nex was 299. bull.

  • horseshoe

    Where on the verizon site is this info located?

    • LoBo1

      LIES, LIES, LIES… This is not on their website. VZW stores & 800# had no clue about this.

  • I won’t renew simply because I don’t care for their 4G data plan.  Capping me at 2 gigs?  Screw that.  I’ll keep my unlimited 3G and deal with it.  If it’s a “must”, I’ll go to Sprint.  There’s no reason I should have limited data for so much more than it’s worth.  Ridiculous.

    • Cflores860

      um if u have unlimited 3g it rolls over too  4g same price

    • MidnightMirage

      You are grandfathered into having unlimited data as long as you get a smartphone, whether it be 3G or 4G so you don’t need to worry about the tiered plans.

    • jsk

      Dur… your unlimited 3g is carried over to a 4g plan. You get grandfathered in…

    • cooksta32676

      You also get double data right now if you’re not grandfathered in to unlimited.

    • gtosmw

      and im willing to bet that you dont even use 1gig a month…like 97% of all the smartphone users, oh and btw that is a fact from verizon corparate and thats why they made the teird plans, because noonne even touched their data allowance, or their where the people who used a rediculos amount…but most used less then a gig

      • Jim McClain

        thats true, I use my navagation 5 days a week and with other things i surf for I thought I used a lot,but checked it and I have only been over a half a gig twice in the last year,    but i’m not lettng go of that unlimited,nice to not have to worry

  • As long as they continue to provide me with unlimited data, I’ll stay “loyal” to them.

    • Blueyz8288

      Yes. Me too;-)

  • jjrudey

    Too bad I just bought one in December.

  • HebrewNationalJew

    Of course… total bull spit!! I’ll fight them

  • Admin

    Called in about it, I have been with VZN for 6 years, still have my droid incredible and willing to upgrade for the right price , or lack of price lol. So the rep basically had me on hold forever while she was “researching”(finding a good excuse not to give me the deal)  and could not find the offer. Sent her the link and she immediately said those offers are sent to specific customers based on their pattern of usage , current plan etc. I tried everything but to no evail , could not get the deal.

    Kinda makes sense, 1 year into my incredible contract I got a email from them offering me $9.99 unlimited data pack if I extended my contract another year. That still currently saves me $20 bucks on data every month. That email was sent directly to me and no one else I knew. They have unusual ways of doing promotions. 

  • Some days being a DL reader feels like being kicked in the balls… lol  Oh well, at least I didn’t buy an iPhone.

    •  ” Some days being a DL reader feels like being kicked in the balls.”

      Finding out that someone else might be getting a better deal than you is that painful?  Tough way to go through life, being that jealous.

      While you’re worrying over $250 that may be offered to a few people, a bunch of people negotiated $1000s better than you did on your last car or salary.  That’s life.

  • Stopher630

    There is no real reason to get all heated up about this.  Sure we can all troll about being more loyal than the other person, but it is a small limited promotion that 99% of us won’t qualify for.  This promotion is a special scenario for non smartphone users…. sooo this is not the target audience.  I kind of feel like they wanted to see us troll… 

    • scifiman

      Ahh non-smartphone users…so that’s the catch.  Oh well.

      • realfoxm

        It didn’t specify anything about non-smartphone users in the fine print.

        • Decline

          it did…

  • This is how I got my new Galaxy Nexus about a week ago!My contract ended on the 9th and renewed for 2 years, but for some odd reason when i go to verizonwireless.com, the site says i have an upgrade on 10/18/13
    Are there any others or did I just get lucky?

  • scifiman

    Man I want this deal!  I’ve been a verizon customer for 7 years and I didn’t get this.  Gingerbread on my DX sucks with constant bugs and problems.  Not doing the latest update until SBF is figured out.  If this deal came by way, I would get a GNex in a heartbeat!

    • William Reed

      The latest update made my phone sweet…I had a ton of bugs on my Dx

      • hkklife

        Ditto. The latest update makes the DX FINALLY perform like the device I thought it would be in 2010!   Other than the bloatware, locked bootloader and the laggy gallery (and I use QuickPic anyway), the phone finally appears to be smooth, fast and bug-free.

        • scifiman

          Glad to hear!  Again, if they get SBF worked out so I can have no fear of bricking my phone, then I’m on it.

  • Cmoney0619

    I was just told its only for ppl who have never upgraded to a 3g or 4g phone

    • The e-mail says you can keep your unlimited data plan though… is there a data plan for non 3G phones? (I really can’t remember). 1G?

      • Jason Purp

         If it’s a feature-phone like the enV Touch, yes, I believe you need the cheapest data plan now. If it’s a simple flip-phone, no.

        • Gtosmw

          no you can get data on all but 2 phones verizon carries

          • Jason Purp

            That’s not what we’re talking about at all. We’re talking about which phones require a data plan in order for them to be activated on your line.

  • Not sure what it’s going to take on this.  I have a line that’s been out of contract since ’08 and just called in to Verizon Customer Care to discuss my options.  I did pull out all of the stops with the gal on the phone and don’t get me wrong she was super nice and helpful but did not budge on the $299 price tag and then -$50 for my old NE2 credit.  Has anyone else had any success with this?  If so let me know how to do it.

    • Bobby B 187

       I called and got the SAME EXACT thing.  Tried looking for the Promo in the system.  They were very nice and unable to.  So they said PRINT out the DISCOUNT and then take to store.  I do not have time to get to a store today.  I am wondering if anyone else has taken printout to store with success?

  • Gtosmw

    this is only for online purchases, stores cannot and will not honor this unless you go to a Corporate store, you may want people to know that

    • Bobby B 187

       What is a “Corporate Store” ?

  • 4n1m4L

    Makes $90 for a desk dock sound pretty nice now…

  • MrEnglish

    Kiss my 300 dollar paying a$$ Verizon. Customer loyalty should have meant the discount to the people who were first in your pathetic stores to buy your new money drainers. Not the douches that waited until the devices are getting replaced and the demand is going down. Bite me. (sorry, the preceding was a direct mail to Verizon and in no way was meant to be construed as a message to Droid-Life, without which I could not live.)

    • Yup

      Yes, because good business practice is to give away stuff to people willing to pay for it. Business 101 man, come on now…

      • MrEnglish

        Did you see me mention good business? Good business is what they’re doing, it’s good for them. I’d do the same thing. I’m talking about good for me. However, customer loyalty 101 has nothing to do with the previous comment as many companies, including my own, give their best customers first crack and discounted or free opportunities first. I hear ya, and were I Verizon, I would charge whatever the market would bear. I’m just pissed i paid over 3 bills for the damn phone (even thought I love it) and now they’re just pissing it away, not discounted…..FREE. End rant.

        • xxx

          youre not Verizon..so shut up. d-bag

          • MrEnglish

            If I wanted your lip, I’d pull it off my zipper. Piss off kid.

          • I know what you’re saying, I just got this phone a month ago at full. I think this is BS.

          • Maximus Gaydaro

             “If I wanted your lip, I’d pull it off my zipper.”

            So, MrEnglish, you are saying you have some dudes lips on your crotch?  Not that there is anything wrong with that.  Just kidding, yes there is.

          • MrEnglish

            Heheh, nice. 1 like for you.

          • Maximus Gaydaro

             Damn, you weren’t supposed to have a sense of humor.  Now I have to keep my rude responses to myself.

          • MrEnglish

            There’s nothing wrong with sarcasm, or insults when they’re done right. Just most kids on here vomit out their bulls**t just get reads. Yours was funny=like. 🙂

        •  lmao “best” customer?  You pay your bill just like everyone else.  You’re a nobody; stop acting any different.

          • MrEnglish

            You see any quotes in there saying I’m the best customer? Quit trolling opinions. (moderation stopped my actual comment) Freaking kids.

        • Ankur Singh

          What’s good for you isn’t what’s good for them, though, right? That’s the foundation of corporate America, and as much as we all think Verizon doesn’t run a monopoly, they sure do. I agree 1000% that early adopters should always be rewarded more than the “patient” late crowd, but it’ll never happen. What I don’t understand from them is how someone can be with them for over a decade and that is never EVER taken into consideration. That’s TRUE customer loyalty. Open your eyes, Big Red. 

          • MrEnglish

            Yea, true. You know, they (and others) used to  have that thought as a forefront to CS, but there’s just too many people today that jump at the first device the minute it comes out (I’m guilty) and they know you (me) will keep paying their rates. When the trend changes, they change their methods too. It’s all about supply and demand even though that’s a beaten to death excuse. The only service most companies want is to themselves. Who can blame them really? I cuss and curse every time I open my wallet…but I open my wallet. Yea, I have limits, and when they reach them I stop, but only until the next best thing. We’re our own enemies in this case. I’m with your point though.

        • Michael G

          I got the phone the day it came out and I paid the price too.  But hey man, as The Stranger told The Dude…   Sometimes you eat the bear, and sometimes, well, he eats you.  

          • MrEnglish

            heheh, yup. I’ve got bear claws ALL up and down my back, in a V pattern. As much as I b*tch about it, their service (here) is still the best in terms of cellular coverage and consistency, so yea, I’m in a love/hate relationship. I will say, that overall it’s not their fault, like I said in my other comment, open wallets dictate policies.

          • Michael G

            Yeah they piss me off too and they have the best service and phones of any of the carriers in my area.  The problem is they know it and know that people will pay for it.  U.S. Cellular gives them a hard run in my area but they don’t have the coveted G-Nex.  lol

          • MrEnglish

            There’s a new gig around here that’s like that ghetto MetroPCS thing but it touting better connectivity, I can’t remember the name because I literally just saw one commercial. Cool thing is, the more people that jump on that 40 a month unlimited deal, the more “competition” is created, at least in theory. Sometime that works for sudden big carrier deals, sometimes it’s a crapshoot. Bug and windshield. Oh well, we beat this thing to death; agreed, we hate them, love them, need them, and wish somebody would compete with them. 🙂

          • htc1

            Dude, they don’t have the “best service in your area”. they have the best service in EVERY are. And no, US Celluar doesn’t give them a run for nothing.

            Love them or hate them, VZW is the ONLY cell phone service period!!!!!!      If your don’t have verizon, you don’t have a cell phone (as someone always says on these boards)

          • Michael G

            Wow.  So how long have you worked for Verizon?  Sounds to me like you’ll be there ’til you retire.  Your comment reeks of blind ignorance.  I’ve lived in a lot of different areas and I still travel a lot and I know for a fact that Verizon isn’t always the best carrier (cell service-wise) in some areas.  To say an individual carrier is the best in any given area is stupid.  And to clarify my statement about U.S. Cell, they offer MUCH better service when it comes to the customer.  They are cheaper and offer reward points to just name a couple.  The ONLY reason I stick with Verizon is because of the phones.

        • Some Random Girl

           dont like it then switch carriers… or here’s a thought keep your phone until the discount rolls around.  No one NEEDS the the latest and greatest.  Im with you… i change phones constantly but unlike you I dont piss and moan about it when they offer free phones to loyal customers.  If I dont want to spend the money then I dont get a new phone.  Thats the cost of keeping up with the jones’s.  Suck it up and stop complaining!!! 

          If you REALLY want a new phone get another line… and I’m not being sarcastic.  another line is what 10 bucks a month, times 24 months for the contract… thats $240.  Retail for the new phone is what 600 (which right now is free if you qualify)… minus the 240 for the contract… your saving $360 on the phone.  I mean… thats if you REALLY NEED the new phone.

          Oh, and im with xxx… your acting like a d-bag.  And before you tell me to take my lips and get them off your zipper… you couldnt get that lucky!!

          • Rob

            But if you want a smartphone they require you to get a smartphone plan… so it’s more than $240 for the two years.

          • Mikes

            If starting with a new family line, after you get the smartphone, you can swap some old phone onto that plan and remove the smartphone data part of the plan. When the subsidized phone eligibility renews, you can simply transfer that eligibility to the line where you want a new phone.

          • jhardy93

             I thought the same thing at first about getting a new line.  But what about the data plan?  Don’t you need one of those too?

          • Some Random Girl

             If you already have a data plan your good.  just create a voice line without the data plan, and use the upgrade for your current plan… thats what I did and worked like a charm.  plus thats one more upgrade every 2 years.

          • so the best way is to add a 2nd line right after your 1st year, so a new phone every year if you wanted to go that way

          • MrEnglish

            Really, that’s all you have? Waste of bandwidth. Thanks for your useless input. At least the others could engage in conversation regardless of opinion. 

          • Adryan220

            @Some random girl I love your comment especially i did that exact thing to get my droid bionic when it was a penny on Amazon. May have to consider doing that again for the galaxy nexus hmmmm…. Nah ill. Just wait. But good suggestion though cause it took me a while to contemplate that till there was a phone I really wanted.

      • J

        Especially when the product has been having issues, cough Razr.  

    • That’s the price you pay for wanting it first. Everyone knows with electronics that if you give it a month or two it always goes down!!! 

      • MrEnglish

        No doubt. Bigger, Better, Faster, More has consequences.

    • I B HatenApple

      Well said.  Painfully true!!!!

  • Google

    Wow those phones must be selling like hot cakes

  • jimbo

    I just talked to Verizon and they are unaware of this promotion even though it is on their website.

    • Kinfolk248

      where on the website if i may ask?

      • Geoff Heldon

        Try clicking the first link in the article.

    • LoBo1

      LIES, LIES, LIES… This is not on their website. VZW stores & 800# had no clue about this.

  • C-Law

    I’m on my dads plan so i can keep unlimited data and he has been with them since day one because he was with GTE until they merged with bell Atlantic to form verizon. Neither of us has received an email but the next upgrade isn’t until mid may

    • Blood

      Same situation with me since the merge with Verizon.

  • millzbury

    i wonder what are requisites to be considered a loyal customer. Been with Verizon for 10 years, with a single line.

  • Hoosiercub

    Do want.

  • Guestemail

    just called the number on vzwshop ( 866.822.9445 ) and rep said he cannot match those prices for me.  been with verizon for 2.5 years, not on contract since november.  he also said that verizonwireless.com and vzwshop.com are not associated with each other?

    • I had the same experience. Seems Verizon isn’t training their reps as to the domains associated with them.

      • Socialbits

        If you go to the privacy page for verizon:  
        http://www22.verizon.com/privacy/, on the right hand side of the page under the TRUSTe Privacy Program section, it seems to claim that vzwshop.com does belong to Verizon as do 
        verizon.com, verizonmarketing.com, verizonwireless.com, mci.com, verizonbusiness.com, vzw.com, and verizon.net.

  • I’ve been with them for 7+ years and i prob wont even get that, even though i upgraded a month ago. Do you have to be with them since empty cans & strings? 

    •  I’ve been with them since they bought Airtouch.  I know I won’t qualify.

    • DeathfireD

      Same here George. My family has been with them for 10+ years and we never get those specials that Droid Life reports. Hell It’s been a little over 2 years since I got my original Droid so I went in last month to see if I could get $50 off for my next smart phone and they said they don’t even do that anymore for loyal customs…needless to say I’m waiting till prices go down or I can actually get a deal like this one.

  • TheWizard

    holy crap

  • As long as they have me grandfathered into unlimited data, I’m good. I love my Rezound anyway. 

    •  Same here, glad i have unlimited 4G on my rezound.

      • Mchl496

        I have the thunderbolt and im tempted to leap onto this offer but im waiting for battery life to improve.  SUre the TB was the first and so a Rezound or GN would have to be even slightly better but I’ll wait.

        • Kebo

          Get a rezound battery they work fine in the tb even fit under the regular battery door and it gives you some extra juice…. It’s made my tb more tolerable and it doesn’t feel like a tank! But I’m still super jealous of my wives gnex…..

  • nmiltner

    Kinda pisses me off. I’ve been a “loyal” customer for 11 years and just bought a GN and Razr at full price. Ill

    •  You’ll what?  lulz

  • I’ve been a loyal customer to Verizon for over 6 years now and my Grandparents even longer. I used their upgrade to get the Nexus at full upgrade price ($315~). Since my co-worker had bought the Motorola Electrify and it went on sale about a month later, she called and they gave her the discount. So I am going to call and see if this will apply as well, its worth a shot at least. Not very fair to have paid full amount and they send this out a month later.

  • martyjones

    I’ve been with Alltel since 1989. Since Verizon acquired them a couple years ago, hook me up! I’m still on the thunderbolt, garbage!