Verizon Offering Extra Early Upgrades to Long Term Customers?

by: Kellex | posted 08.29.11 | News

An email showed up in my inbox on Friday night from Verizon that seemed ultra-odd and wanted to share to see if anyone else was in the same boat. The email let me know that I had been “rewarded” with an early upgrade on my main line, the same line that should not have been eligible until April 26 of 2012 (pictured above). Now, normally with VZW 2-year contracts, you have to wait 20 months to upgrade, which I am clearly no where near. So I’m not exactly sure what I have been “rewarded” for (maybe that I’ve been a long term customer?), but the timing seems nice knowing that the Bionic is potentially less than two weeks from becoming available, as well as the HTC Vigor.

Anyone else?

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http://pulse.yahoo.com/_NEOS2HO2ITOC6GKUN2Q4DZHZCA Daniel

I didn’t get an email, but noticed while checking when my mom was eligible I’m eligible!!!! This makes me very excited and now I have to decide to “hold out” a little bit for something better or if I should just go with the Bionic. I think I’ll see what HTC has to offer on their next device, but mostly the battery life on the bionic is making me drool. I was due for upgrade in April as well, currently on DX
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Anonymous

Kellex, this is not unusual. It actually was VZW policy until the same time they got rid of the NE2 program. The primary line is eligible to upgrade after 1 year (those who signed their last contract prior to the expiration of NE2 get 1 more). After this one though, you will not see it again. My NE2 comes up around the same time as yours, but I can currently upgrade at the discounted price (see attached). And yes, my wife and I have the same device.
Quint

I have been eligible for discounted pricing since 7/7… I am not otherwise eligible until December. I haven’t received an email about the change. My NE2 date is still jacked up. Supposed to be 12/6 but it is showing as 5/5/12 probably because of a canceled line.
Bahiahonda

Yep, I got the same “reward” email a few days ago. hmmmmmm
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Reginald Owens

This is due to the Verizon Annual Upgrade program (which has now been discontinued). Under the original plan, if you had a phone plan that cost you $60 or more, you were eligible to receive annual upgrades in which you could go to Verizon, pay the sticker (new customer) price for a phone, and get it. Or, you could wait the 20 months and pay $25-50 less than the sticker (new customer) price for the phone. If your upgrade is due in April, then your annual would be coming due now. Note that by taking the annual upgrade, you do sign a new 2-year agreement from that date. However, you are grandfathered into your existing plan (meaning that you do not loose what you already have… sans annual upgrades). This isn’t anything new, but it is the first time that I have seen Verizon email people about.
Anonymous

This happened to me a while back, well before my 20 months. I called Verizon and was told I could upgrade my phone at a discounted price, but I would not get my loyalty discount (about $25) and I would have to pay an additional fee for upgrading in advance of my 20 months (another $25). So, while I could get an early upgrade at a discounted price, I could wait and save an extra $50.
Composites2009

Got the same Verizon offer; not officially due until March. Some deal, LTE phones were $700.
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Gregory Parker

I received the same exact email and it is for real. The catch is you can only upgrade through verizon which means you car gonna spend a couple hundred bucks on a phone. They are not allowing people to early upgrade through best buy or any of those other places which blows. I do not find that to be a reward at all.
Anonymous

Could this be a ploy to get people to sign new contracts to agree to some of those fees that came up last month. Remember the article you posted about being able to cancel your account due to new unagreed upon changes?
http://twitter.com/droid1967 Droid 1967

I got one of these back when the thunderbolt was released but it was only good for the thunderbolt, no other devices allowed early update. and although i was told it was good forever the option disapeared after about a month and a half.
http://www.facebook.com/people/Daniel-Case/100000795063353 Daniel Case

I had gotten one of these back when the thunderbolt was released but it was only an early upgrade for the thunderbolt no other options. didnt use it. so now im in my window to upgrade. but was planning on the gs2 so probably wait for the prime now. I also have a g2x on tmobile so no rush. but still use my droid for netflix(limited data on tmobile )
Jeffwhite10

Got my email this morning too! My upgrade isn’t due until July of 2012
http://www.facebook.com/AirmanFuqua Adam Fuqua

Hmmm, this will definitely have me checking my email over the next few days.
http://twitter.com/Scotty_Braun Scotty Braun

I was eligible only after about 13 months on my line.. I signed in Dec 09″, and was eligible Jan or Feb 2011. so i guess its normal
Anonymous

tinyurl.com/2df4ccp
Jeyrivera89

SSo… To stay on topic… I have received an email about two weeks ago by vzw offering an upgrade early and mine is in april 2012…
Themrjustinjones

I want in on that. Not

Granted

Do people still say “not”?

http://pulse.yahoo.com/_5RBJEFLXROSTFCW6WWD4675FKM Team Carlos

I’m allowed to upgrade 7/19/12, no special upgrade for me. Figures!
droidify

As far as an upgrade…..I received the same thing and called verizon. I have been told by two different reps that the primary line is eligible for an upgrade every year at a discounted price although they won’t show you the price online. It is only available if you call customer service. That would explain why you received your notice 12 months from your contract date just like I did.
droidify

As far as an upgrade…..I received the same thing and called verizon. I have been told by two different reps that the primary line is eligible for an upgrade every year at a discounted price although they won’t show you the price online. It is only available if you call customer service. That would explain why you received your notice 12 months from your contract date just like I did.
Anonymous

tinyurl.com/2df4ccp
Dsim91

I signed up with verizon for the droidx and I just checked I’m eligible for an early upgrade should I jump on something or wait I would hate for them to take it away
Crack Monkey

I’ve been with Verizon since they bought out my small western carrier many years ago (nearly 12 I would guess) so If they want to give me an early upgrade I’d be happy to see it. I was talking to Customer Support recently to get a warranty exchange on my daughter’s Fascinate and they offered me an early upgrade but I said I was waiting for the Bionic. Who knows, maybe I’ll be waiting for the Nexus Prime (One can only hope).
none

I’ve been with vzw happily for 7+ years. I didn’t get the offer. I’m not leaving my OG droid except for a Nexus or GED (hopefully on Verizon). So I don’t know if you might be extra special since you have a blog and they want the press…
none

I’ve been with vzw happily for 7+ years. I didn’t get the offer. I’m not leaving my OG droid except for a Nexus or GED (hopefully on Verizon). So I don’t know if you might be extra special since you have a blog and they want the press…

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