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DROID 2 as Warranty Replacement for DROID Continues, Surprises Customers

We broke the news last week that Verizon was sending out Droid 2 and Incredible devices as warranty replacements for Droid 1’s and it looks like they aren’t stopping any time soon.  After another 2 dozen confirmations from readers, we received this shot of the letter that’s included in some shipments.  What’s interesting, is that customers are assuming that a D1 will be in the box and are instead opening it up to a nicely upgraded surprise.

+1 Verizon.

Anyone else?

Cheers Alex!

  • FormerCustomer

    I’m on my 2nd “certified like new” replacement DROID from Verizon, this one is also a piece of junk.  Keyboards jump and do whatever they want.  The battery falls out the back.  HEY VERIZON- you’ve done me no favors with this “service”.  Your “customer service” is horrible!  They just repeat the same thing: “we can send you another certified like new replacement”.  REALLY?  If the first two don’t work, why would I want another one?  I want a new phone!  So I’m willing to break my contract and pay for an iphone on AT&T just to never have to deal with your “service” again.

    What is that statistic about the cost of replacing a good paying customer?  I’m taking my $200 a month and 10 years of business to AT&T. And I’m taking my friends, family and anyone who is willing to listen with me. 

  • http://pulse.yahoo.com/_A2LYTRMO6PC6QYBATY7YQBJNVY John

    I got a Droid 2 to replace Droid. I love it.

  • http://twitter.com/Ayk07 Ayk Airapetyan

    damn i just called to make sure. they have sent me a droid 1 refurbished which sucks, was hoping for a new one at least, will probibly have the same dead pixel and headphone jack problem, should be here on monday

  • http://twitter.com/Ayk07 Ayk Airapetyan

    im getting mine on monday but i dont know if im getting a droid 2. in the email from verizon on how to activate my replacement phone it says “almost new” a855, i know that the droid 1 model but has anyone gotten the same email but received a droid 2? also i thought that i would get a brand new one?

  • Anitguru4u

    I am getting a droid 1 for replacement. I will confirm after I actually receive it.

  • Future USA Soldier

    THE SUPERVISOR WAS PRETTY COOL HE SENDING ME ANOTHER DROID 1 HOPEFULLY THIS WORK. HOPEFULLY THIS ONE WORKS

  • Future USA Soldier

    JUST GOT MY 4TH REPLACEMENT DROID 1. ORIGINAL WOULDN'T LOCK. 1ST REPLACEMENT {THE ONE I'M USE RIGHT KNOW} IS OVERHEATING WAY TO QUICK & A LOT. 2ND REPLACEMENT THE Z BUTTON DIDN'T WORK. 3RD REPLACEMENT AKA THE ONE I JUST GOT, WONT MOUNT MY SD CARD. I'M ON THE PHONE WITH VERIZON CUSTOMER SERVICE WAITING FOR A SUPERVISOR TO SEE IF HE CAN HELP ME OUT. REALLY PISSED OFF. WILL UPDATE N TELL YOU WAT THE SUPERVISOR SAID.

  • someguy

    i think half of you that are “having issues” just want an upgrade for free… i was able to get a free d2 after a 3rd refurb but i honestly just wanted a new d1, youll have far better luck to actually go into a store and talk with a manager… just my 2 cents

  • Future USA Soldier

    JUST GOT MY 4TH REPLACEMENT DROID 1. ORIGINAL WOULDN'T LOCK. 1ST REPLACEMENT {THE ONE I'M USE RIGHT KNOW} IS OVERHEATING WAY TO QUICK & A LOT. 2ND REPLACEMENT THE Z BUTTON DIDN'T WORK. 3RD REPLACEMENT AKA THE ONE I JUST GOT, WONT MOUNT MY SD CARD. I'M ON THE PHONE WITH VERIZON CUSTOMER SERVICE WAITING FOR A SUPERVISOR TO SEE IF HE CAN HELP ME OUT. REALLY PISSED OFF. WILL UPDATE N TELL YOU WAT THE SUPERVISOR SAID.

    • Future USA Soldier

      THE SUPERVISOR WAS PRETTY COOL HE SENDING ME ANOTHER DROID 1 HOPEFULLY THIS WORK. HOPEFULLY THIS ONE WORKS

  • someguy

    i think half of you that are “having issues” just want an upgrade for free… i was able to get a free d2 after a 3rd refurb but i honestly just wanted a new d1, youll have far better luck to actually go into a store and talk with a manager… just my 2 cents

  • Nesedesigns

    Received a droid 1 in the mail yesterday as a replacement but this one won't charge and the battery meter has a ?
    Anyone else have this issue???

  • Gregd538

    I'm supposed to get a droid 2 in the mail tomorrow to replace my droid 1….the Verizon rep. said the system indicated this to him. I'm praying.

  • Jspec1594

    I called for my replacement today. The guy said they have the Droid 1 back on stock (?) and sent me one. It should be here by Thursday. Whats the location to tell if its a Droid 2? Also If I get a refurbished Droid 1 and there are defects can I get another Droid 1 or possibly a Droid 2 or X?

  • Josh H

    finaly after talkin got the supervisor and after 3 consecutive DOA droids, theyre sending me a droid 2.

    • Future USA Soldier

      Im a do that to lol wat did u say to them

      • Josh H

        didnt use an eligiblity or anything, just told the tech guy i wanted to speek to his supervisor cause i kept getting these DOA's.

    • Mike

      Did they make you use your eligibility?

  • Iwgyms

    I had to have mine replaced and I received Droid 1 and will call tomorrow since this one has issues as well. Just my luck

  • Brarelabben

    Just went into a Verizon store to see if I could get a warranty replacement on my second phone and got a free upgrade.

  • Mrgac29204

    wow i called about my droid1 yesterday so they said theyd send me a replacement droid. i was hoping it would be the droid2 like everyone else, but i ended up getting the droid 1 again. i was quite upset. i actually had a reason to get a droid 2. the update messed up my droid. but someones headphone jack breaks(9 times out of 10 its there fault) and they get a droid 2? thats kinda messed up…