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If You Have Arlo Cameras, You Need a New App

Netgear Arlo

Netgear Arlo camera owners, you need a new app. You need a new app pretty quickly, actually. The current Arlo app you have will die on September 30.

You should have received an email about this news, but if you didn’t, here is what you need to know. Arlo is now a separate company from Netgear, so they are required to have their own developer account. Google apparently doesn’t want to allow companies to transfer apps around on Google Play, so they had to create an entirely new app listing that will force you to install a new app.

The new Arlo app, which is still called “Arlo” and has the same icon you are used to, is the same app you already have installed in terms of functionality. The new app is simply under a new developer account. That all make sense?

The old Arlo app will be renamed to “Arlo Legacy” and you can delete it whenever you want. As for the new app, there are some things to note:

  1. If you have set up Geofencing, you will be asked to re-enable your mobile device(s) in the new app to automatically trigger Home and Away modes based on location. After updating to the new app, your old Arlo Legacy app will no longer trigger location-based mode changes.
  2. If you are an Arlo Smart subscriber, you will need to enter your Call a Friend information again.
  3. The new Arlo app will receive the latest bug fixes and features, including two-step verification which adds an extra layer of protection to your Arlo account to prevent against unauthorized access.

Again, you have until September 30 to install and start using the new app. If you don’t, the old app will no longer allow you to access your account after that day.

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