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Google Services Experiencing Issues – How are Yours Holding Up? (Updated)

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We are hearing a number of reports from readers who are experiencing issues with Google services. From Google Play to Gmail to Hangouts to Maps, many are not able to access information, receive messages, login, or install apps.

We are experiencing some issues in Gmail, but not in our Google Apps Droid Life account. The Google Apps Status Dashboard is showing green lights across the board.

Let us know in the comments if you are experiencing issues as well. We will update this post as we have more. 

Update 3:19PM:  Many users are still reporting issues even though Google’s Apps Status Dashboard still shows green lights everywhere. We are hearing that some are having luck accessing Google Services if they are connected to WiFi rather than their carrier’s data connection. Hard to figure why the difference in data connection would matter, but feel free to give it a try.

Cheers Brian, Jason, Justin, and everyone on Twitter!
  • Trey Porter

    I was good once I got on Wi-Fi then switched back to LTE and still good

  • Viralsense

    had gmail working and no appstore and now its vice versa

  • Stephen

    Yep whole app store is down for my in my carrier network but wifi works. Weird.

  • Jason Kahn

    Mid-Town Manhattan seems to be backup and running over T-Mobile at-least

  • Shelly Clark

    Ya I can’t get into play store or any app downloaded from it. Very irritating.

  • ranlil

    Can’t open the store on my Moto X on VZW
    Edit: Nexus 7 OK on WIFI

  • SentaiDragyn

    Looks like my services have started working again.

  • lapreal27

    Google maps is acting like Apple maps a year ago. I almost ended up in the Atlantic. I was just trying to get to a local Starbucks.

  • tlingitsoldier

    I’ve been having syncing issues with all my Google products. It only seems to be affecting me when I’m connected to mobile data. When I’m on wifi, it works just fine.

    • Allen Cross

      Bingo. My Play Store updates/installs totally crapped out over 4G (Verizon), but worked great over WiFi.

      • tlingitsoldier

        I’m on Verizon too. Don’t know if that makes a difference or not. However, I seem to be running OK now regardless of what network I’m on. It was just happening until about noon (PST) for me. Hoping it holds that way.

  • Sleep_theRager

    @Chris You would think so, huh? I google’d it hoping for a solution but was barely fortunate enough to find this as the only relevant result. o_O

  • patrick smith

    how come this isn’t front page news? I don’t get why it isn’t impacting more people.

  • Banadux

    Problems here on 3 different devices and multiple accounts. Tried factory reset on one and can’t even start the install because no ability to log in.

  • Sandie Schmitt

    Boyfriend and I both having issues for last 4+ hours with Ingress, Google + & Play Store. Services up and down, lagging bad at times. Both of us Verizon customers on seperate plans, he has Droid Maxx, I have Droid Ultra. My daughter has Moto X, also on Verizon and having no issues.

  • Sleep_theRager

    Aww man, my condolences ya’ll.. I tried clearing the data in both the Google Services app & Google Play Store app, tried toggling Airplane Mode, and also uninstalled all updates to both Google Services & Google Play Store but no dice.. I almost resorted to factory resetting my phone but didn’t have the cajones.. But I have the new updated version of Play Store with the PayPal update and stuff (ver.4.8.19) via Internet Browser on my HTC One M8 & its working great for me.. :

  • Anthony Obiedo

    Seems to b working now. Figures after wiping my damn phone thinking I screwed something up. Time to reinstall and reconfigure everything.

  • Chris Mullins

    Play Services dead for me. No play store, no Ingress. 🙁

  • Jordan Kalber

    My whole google services in general is working extremely slow to not working at all. I guess it was not smart to perform a factory data reset today. Took almost an hour just to sync my gmail contacts. Right now, I can’t even get onto google play at all…

  • DCX

    Google Voice is down for me… So much for sending OR receiving any of my texts!!!…

  • Sleep_theRager


  • Sleep_theRager

    I’m using my T-Mobile HTC One M8 and experiencing zero issues now via 4G LTE, whereas a minute ago i was ready to through it across the office.

  • Anthony Obiedo

    Google apps work for me but only when I’m connected to WiFi. Everything else is just fine on my 4G LTE from Verizon. HTC ONE M8. 4.4.2. Anyone else experiencing this?

  • Sleep_theRager

    Hallelujah!!! It’s back online for me!!! 🙂

  • Chris

    Basically all my Google services are down.

  • Any Play related has been down for a while.

  • Brian Dress

    I am having the same issues. No hangouts chat app connectivity. Play store loads to infinity. You tube is spotty at best. No Google music except for the songs that are cached to my device….I pay for this Google! No gmail, no drive. Everything is fubar……unless im on WIFI.

  • jpcuzzo

    Google voice and the play store are totally down. Nothing is working

  • Alexander

    No services for me, even on my WiFi only tablet. Can’t even sync chrome tabs.

    • Alexander

      Forgot to mention its been like this for me all day. First tried to access the play store at noon, making that over 5hrs ago.

      • Viralsense

        same here mine went out around noon eastern

        • Alexander

          Mine is working, we’ll see if it lasts. *crosses fingers*

          • Viralsense

            gmail seems to be ok now but nothing for the play store

  • ginbumboom

    Btw I’m having this issue on t mobile lte (for the several who think this is a Verizon issue). Been down for a few hours now.

  • joser

    Can’t log in to store while on 4G LTE keeps telling me No Internet “Retry” but everything else works.. Play store works only while connected to Wi-Fi. WtF!!!

  • apdimatteo

    Google Voice keeps going on and off for the past couple of hours. The app won’t even open on my phone.

  • sdcoiner76

    I have had no problems today. I am on T Mobile

  • ytwokc5

    Verizon east coast. Been having issues for the past couple of hours with Gmail, Play Store. 4GLTE has been dropping and it is usually rock solid in my area.

  • Nayners

    No Play Store for me. Annnnnd Gmail too……

  • Brandon Lee Galvan Salazar

    Having problems as well with the play store not loading and stuff not being synced

  • Chippah

    PLAY is Down fukkaz

  • Joseph Morgan

    My apps not opening in play store. HTC M8

  • deskjob

    My gmail and google play are down – infinitely refreshing but no new item. I thought verizon was having data issues, but everything else runs fine – speedtest, google map, netflix, youtube.

  • Kyle Coppess

    Every single one of my google apps is down except Chrome, though it wont sync bookmarks.

  • Loading for infinity?

  • Jeffrey Gouse

    I’ve been having off-and-on issues with Google Drive over the past few days. Chromebook having trouble reconnecting once Drive service restored. Typically have had to reboot laptop.

    Also unable to access Gmail at the moment. I’m guessing maybe the severe weather over past few days has been wrecking havoc on servers? Verizon 4G service has also been a bit wonky too.

    Regardless, I hope they get a lasting fix put in place soon.

  • Mike L.

    Hangouts is completely bust for me. Not working at all. Google Play, Maps, and Gmail seem fine.

  • jdomann

    Had issues getting Maps directions a few hours ago. Seems to be fixed for me now, but….:s this sucks.

  • All Google services working for me on WiFi only, not on Verizon 4G LTE in Indianapolis. XLTE rollout?

    • Jason Kahn

      I had no Google Services on T-Mobile LTE, worked on my Wi-FI in Midtown manhattan., up an working now

  • raf

    My maps drive gmail maps and hangouts are not working.

  • Andrew

    Only working on WiFi for me. Off WiFi nothing works

    • seven2k

      Same here

      • moew

        VZW by chance? I have been having various issues, excluding Play all day. Switched to wifi and it seemed to be fine with other apps.

        • seven2k

          T-Mobile. God help us!! Same here. I was doing my lunch walk and songza worked fine. Then hangouts started acting up and kept saying “Sending” Some of my syncs were talking awhile also. But it seems it works on WiFi.

  • I was having issues installing and updating before but it seems fine now.

  • RiotingPanda

    Glad to know I’m not alone. My Play Music was freaking out about 20 minutes ago. Now it’s fine.

  • Joe Mihalich

    play store is dead for me. so is google maps searching. haven’t tried anything else. And both of those have been down for at least 2 hours now.

  • J. Gilbertson

    things have been spotty all day. Play Store is hit/miss. Hangouts is hit/miss. Youtube is busted for me. Gmail seems to work on my phone but yeah my phone has been pitiful on Google all day

  • NotTheTodd

    So… my Google Play issues seem to be an issue on Mobile Data only (T-mobile). Wifi everything works fine. Really weird

    • seven2k

      same here