Share this Story

HTC’s Jason Mackenzie Calls Samsung’s Galaxy S5 a “Product Built Out of Cheap Plastic”

htc one m8 launch

In wake of the launch of HTC’s 2014 flagship, the One (M8), a lot of Android talk has turned to “One (M8) vs. Galaxy S5,” with executives from both companies not shying away from the subject. We have already seen a friendly Twitter rivalry between HTC’s Jeff Gordon and Samsung’s Phillip Berne, but now the attention has shifted over to to Jason Mackenzie, President of HTC America.

Mackenzie is quoted by Business Insider as saying, “If you want to buy a product built out of cheap plastic, there’s a solution for you” when questioned about Samsung’s flagship, and goes on to mention that “[HTC is] a company that invests in our customers and delivers a beautifully designed product that you can feel proud of.”

Even though Mackenzie makes some fairly large claims about the S5, sales will likely still be extraordinarily high given Samsung’s marketing prowess, likely resulting in less-than-hoped sales of the One (M8). Although, the year is still young, with plenty of time for consumers to decide which device they will be choosing.

Nevertheless, J-Mac, you’re on the right track. Just scrap the new ads, will ya?

Via: Business Insider
  • NexusMan

    Made of “cheap plastic,” like EVERY phone HTC has ever made except for their last two. Hey, Mackenzie, it’s probably not the smartest thing to look down upon a material that your company has and continues to use. As if HTC only manufactures with metal. Give me a break. Their entire timeline of milestones consists of devices “built from cheap plastic.” Get over yourself.

  • itsgonnalast

    … Yeah but the M8 has a terrible camera and the S5 is waterproof. Personally, I don’t want the M8 or the S5. The iPhone is metal too, but it’s not a phone I would buy. The whole “plastic vs. metal” argument is weird to me when it causes other flaws to be ignored.

  • Makr

    So that means the S5 must be so good that HTC has to acknowledge with statements. Hmm. I’ll go check out the S5 then.

    • cryosx

      Or Samsung has a lot of marketshare to take and HTC needs people looking at Samsung phones to look away for a change.

  • joejoe5709

    Well have fun with your beautiful metal phone covered in a cheap plastic case.

    • NexusMan


  • Ricardo Lomeli

    I wonder how much HTC values their products. I notice that in the buy back program they have; HTC on great conditions its valued as high as $130.00 and no more, but the iPhone 5s, they have it buy back at highest price of $300.00
    SO I guess HTC doesn’t value their own products, or they recognize that they are not the best…I guess???

    • cryosx

      Isn’t this to get *new* users? I’m sure they’re confident that anyone who was willing try the HTC One last year will be going to give another go this year ( or next year when 2 years contracts end). So yeah, pull new users in by paying more for the phones from the competition.

      • Ricardo Lomeli

        Good strategy, I didn’t think about that.
        So I decided to put my phone on eBay…….. now is @ $300.00 so far

  • Sacchin Thomas

    I was on the floor laughing when I first read the title of this article. I almost bust a gut once I returned to my chair and actually read the article. Ah that’s cute HTC, but Samsung will demolish you folks as always. It’s like proclaiming water is wet.

  • John

    I bought my very first Samsung phone 3 months ago. I went all out and bought a note 3 and a gear.
    I can tell you now that after 3 months, the note 3 is the most buggiest phone I’ve ever owned. Hardware is top notch, software is just a nightmare. I knew a lot of the features are just gimmick going in and all of those are disable and yet the thing is the buggiest tech device I’ve owned. Everything from autolock with the gear to voice control to music player to a lot of other apps are very sporadic. This might not be all Samsungs, it could also be Jelly Bean since this is also my first device with JB or it could be just mine. Oh…and USB 3 really? That’s another gimmick that I can’t disable.
    I think Android is way over their head, they should go all out with Tizen at this point.
    Overall, this is my biggest mistake in phone purchase and this has nothing to do with the gear.
    Don’t know about the One, but most of my previous HTC devices (HP iPAQ, Dell Axim, Touch, Incredible…) except for the Thunderbolt are good.

    • jim

      I bought a Note 3 in December, been the best phone I’ve ever had , not one problem with it , wouldn’t trade it for anything , not sure about the gear, but maybe you just need some phone lessons 😉

      • Adrynalyne

        Until the 4.3 OTA, the Note 3 was bugtastic. Constant FCs, even with Touchwiz apps. No phone lessons fix that.

      • Just_Some_Nobody

        Really? Not one problem?

        Sorry, every phone has issues.

        • jim

          nothing yet, could not be happier

    • jim

      you do know that USB 3 is about 10 times faster than USB 2 right ?

      • PoisonApple31

        More important does he know that it is backwards compatible with USB 2 and that his car charger will still work with it?

        • jim

          and it charges 80% faster… it really charges that huge battery fast

          • PoisonApple31

            I was impressed with the charging time of the Note 3 when I got it, the S4 was pretty quick too.

          • jim

            so far im impressed with everything about it, thought I would have trouble getting used to the size, but in a day or two and I was looking at my wifes S3 and thinking , damn that a small phone lol

          • Adrynalyne

            Pretty sure USB3 doesn’t have anything to do with that. The charger output is what makes the difference.

          • jim

            well If you use a regular usb and then the usb 3 cord you will see a big difference is how fast it charges

          • Adrynalyne

            Thats more dependent on computer.

            USB 2 typically outputs 500mA, but my laptop has 1A ports. I don’t know what USB3 ports are set at, but the cable is irrelevant.

            The Note 3 charges fast due to its huge 2A charger and probably some kernel tweaking.

          • jim


          • Adrynalyne

            Again, dependent on computer, not cord or phone.

          • jim

            im talking about plugging it in to the wall, there is a huge difference, will charge that huge battery from dead to full charge in under 2 hours

          • Adrynalyne

            Thats only due to the 2A output. USB3 has nil to do with it. You can get 2A USB2 chargers out there.

          • PoisonApple31

            Okay? I was agreeing with jim over the fact “it really charges that huge battery fast.” 🙂 🙂

          • Adrynalyne

            I was just letting you know, because jim is hellbent on USB3 making a difference.

          • jim
          • Adrynalyne

            Help me with what?

            900mA isn’t what is coming out of the wall. It is 2A, due to the charger output. There are many usb2 cords out there outputting the same. Your phone will NOT charge quickly even at 900mA, and that would require you to be hooked to a computer anyway.

          • jim

            that screen is great for watching the NCAA’s in a bar when they are showing a different game, have had several people leaning over to watch

      • Adrynalyne

        Except that NAND and SD read and write speeds bottleneck even USB 2.

      • John

        Yes sir I do.
        The note 3 uses MPT not USB mass storage, so USB 3 or 10 or a gazillion makes no difference.
        You can see from my HTC devices, I’ve been using mobile devices before Mr. Job….the late Mr. Job even have a mobile phone.
        Maybe I do need a lesson in phone, thank you for the kind word.

    • cryosx

      THIS! Samsung offers a poor user experience. It’s been a few years now. People are going to wise up.

  • Just_Some_Nobody

    Ain’t it though? I mean, come on, surely they didn’t spend a fortune on plastic.
    That being said, I don’t think using plastic is bad.

  • jim

    S5 will smoke that thing

  • Guest

    They’re both crap. Buy a MAXX HD.

  • trevorsalienarms

    Dear HTC-

    Dump Sense, embrace nearly unmolested Android and we’ll talk. We want to use your beautiful hardware, we really do…but Sense isn’t helping.


    Everyone ever.

    • Charles Walker

      Isn’t that what Google Play edition is for? HTC Sense is actually quite nice and polished nowadays!

  • akingsfan

    I’m sure both phones are phenomenal and will do everything that one expects; however, the camera on the HTC One M8 is a deal killer for me. Putting it mildly, it SUCKS. So while HTC phones feel more solid, I can honestly say that I’ve had my “cheap plastic” Galaxy S3 for almost two years, and it has held up just fine. And I’m NOT easy on my phone. And let me just add…I do not wish to participate in some silly war of allegiance. I don’t have loyalty to any one of the two companies (only to Google & Android). I’ll buy whatever Android phone fits my needs, regardless of the manufacturer. But I truly don’t understand why so many people gripe about the “cheap plastic”. It’s held up very well for me. I guess it’s just a matter of taste. But being that a good camera is very important to me, I’ll take a quality camera housed in plastic over an inferior camera housed in pretty metal any day.

  • Octotron

    This phone is seriously the most premium device I have held. I cannot stress this enough. I have never held a phone that I was so in awe of outside of when I got the OG Droid.

    The camera doesn’t suck, either. (fans the flames)

    • Adrynalyne

      Compared to the Galaxy Nexus, anyway.

  • thai food > korean food….enough said

    • guest

      Dumba**…. HTC is a TAIWANESE.. Not thai….. #facepalm

  • hardTOcare

    blow it out your ass HTC. OMG i can’t wait to watch this company announce bankruptcy. Not that i like less competition, but HTC isn’t competing, they are struggling and making bad decisions. ONLY fan boys buy HTC. droid eris, evo 3d, thunderbolt, never forget. buying this phone for vanity reasons proves bad taste. maybe the back looks nice with the metal, but the front is so ugly!

    • Adrynalyne

      So you cannot wait for competition to be erased? If HTC wasn’t competing (along with all the others), then Samsung would have over 90% marketshare, and they do not. Samsung != Microsoft.

      That is by far the worst thing to wish for.

    • tatat

      I wouldn’t like to see them go out of business, they are doing a good job in quite a few areas of the mobile industry. I would like to see them make better decisions on efficient, premium designs and hardware, instead of focusing all of their attention on incomplete “new ideas.” When concepts override usability, it hurts the overall impression of the device and lowers the sales.