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Verizon Will Honor Upgrades From This Past Weekend, Unlimited Data Shall be Kept

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Well, we heard back from Verizon with regard to this past weekend’s unlimited upgrade extravaganza, and the news is going to excite those of you who upgraded, that’s for sure. According to Big Red, they will honor orders which were approved over the weekend, allowing customers to retain unlimited data and receive devices at discounted prices. Yep, you read that correctly. 

Here is the statement we just received:

Over the past weekend, there was a software issue involving some orders for customers seeking to upgrade their devices.  A number of customers who were upgrading devices were able to maintain an unlimited monthly data feature while paying a subsidized price.

Verizon Wireless will honor those orders that were approved this past weekend, allowing those customers to retain their unlimited plans for the duration of their contract and receive their new device.

Verizon Wireless corrected this software issue today (9/30).  The company no longer offers unlimited data plans and customers who want to retain existing unlimited data plans, must pay full retail price for a replacement phone.

We still aren’t sure why some are seeing cancellations on orders or with 2GB $30 plans in confirmation emails. All we know is that Verizon had a software issue that has been adjusted, yet are still willing to honor “approved” orders.

So, there you have it. Thanks, Verizon.

  • Rudy

    My 2 iphone 5s arrived today did the activation online, everything went through smooth and I still have my unlimited data with no issues.

  • Da Moose

    So I got my two Iphone’s today. WOW was it a battle with Verizon. They tried everything to get me to drop my unlimited data. But after an hour and half on the phone they finally honored my old plan. Thank good. Man theses phones are FAST. Loving it.

  • Rudy

    I finally got my iphone 5s, activated it and I still have my unlimited in tact. No issues at all!

  • HVerizon

    IPhone 5s arrived today. Did phone activation with no issues. After it activated I still had Unlimited Data.