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Incredible 2 Owners Receiving Text Messages from VZWNMN? Here is How to Stop Them

Some time in the last few months, Verizon introduced a new free feature called “Sync and Connect” that allows smartphone users to view an all-in-one inbox online of all their email accounts as well as their contacts.   It’s almost like a direct copy of Backup Assistant (which we all hate), except it also includes access to your emails through MyVerizon.  Basically what you are doing with this service, is giving Verizon control over your email and contacts rather than letting Google, Hotmail or Yahoo handle it.  For those of us that like to be in control of everything on our phones, this is definitely not something that we would want to opt-in to.  

Update:  It looks like Samsung Stratosphere owners are the new target. Instructions for them can be found here.

We’re hearing from a number of readers (mostly Incredible 2 owners) that this service has either been turned on without their knowledge or they accepted it without knowing exactly what it does.  So, what’s the problem you ask?  Well, the service is notifying people with a Verizon text from VZWNMN (6250) every time this MyVerizon all-in-one email inbox receives a new email.  You can attempt to add the number to your blacklist text app and block it, but then you really aren’t solving the problem and instead are just masking it.  It’s annoying to say the least, but from what we can gather, most people are more frustrated with the fact that this service has been mysteriously turned on than anything.

So here is what you can do to get rid of it:

1.  Login to your Verizon account.
2.  Click on “Account” at the top and then “Change Features” from the bottom right.
3.  Select the device you would like to remove the service from.
4.  Then scroll down until you find “Contact Management” and click “Remove.”

*Note – If you aren’t able to remove the feature from within your MyVerizon account, you’ll need to call *611 and have a customer service rep do it from their end.  They may not know exactly what it is at first, since this feature came out of no where, but just remind them that it’ll be listed as free feature and that you need to them to take it off of your account.

It seems like this issue should be on other devices, but we’re really hearing about it from our friends with DROID Incredible 2s.  Let us know if this has helped!

Cheers Alex and everyone else!

  • Katrina Libera

    i have a samsung galaxy S3 and i get the messages and i dont know how to get rid of them and i have taken my phone to a verizon and they have never seen the messages before and they called tech support and they told me that they went internally into my phone and turned them off but i am still getting the mesages.

  • Rosaedith

    I guess I am the latest in this terrible vzwnmn:1 texting that does not stop. I too have spent several hours on the phone with verizon customer service. They have been very pleasant but are also stumped. This is now August 2012, I read some complaints from January 2012 thus no solution. I tried to follow the steps suggested about logining in to my verizon, going to “account” but that word does not show up anywhere on the screen. I found “change features” in another area but I COULD NOT find the words “Contact Management” to which I am supposed to click “remove” Thus it is not helpful. Perhaps if someone could take a snap shot of the screen and show where one is supposed to click. I also asked the VZW attendant to see if she could find these words on her screen to no avail.


  • Bigjack

    This has just begun happening on my Droid 4 with the latest OS update. Never happened before, VZ must have just turned on the option. Calling *611 now that I know what it is!

  • CindyLee

    This issue started for me on my RAZR when Verizon did their system wide voice mail upgrade.  

    • Babybirdie00

      U need to do what I did. I too hv the razor and followed the above instructions. Except after u go into the ‘change features ‘ u will need to scroll down to ‘cloud storage-sync email’ and click remove. Don’t forget to scroll down more and click on ‘next’ then ok the review page . Otherwise u will not be saving the change and still cont to get those annoying texts … It worked for me 🙂

  • Babybirdie00

    Thanks soooooo much for that instruction. Its a lil bit diff for the Razr, I had to remove the Cloud Storage- sync email. Through the My Verizon online.I sent myself a few emails and Voila! No more Vzwnmn texts. 🙂

  • radical00edward

    I need my email synced to my Droid 4 and its sad that this problem still is not solved. Why should we have to get text message spammed for using an amazing feature?

    Really hope a fix comes soon!

  • Greg in Chicago

    Seems related to “Backup Assistant Plus”. Went through http://www.verizonwireless.com to remove feature. Stopped text messages. Google backs up contacts. Google+ backs up photos. And ur sync’d email accounts have their own individual backups. There are backup apps for text messages through the store. get those and remove backup assistant plus. no need.

  • Veronica Kuffer

    This is also happening in my DROID RAZR Maxx. Just started last night. Calling now to have it turned off. Thanks for the info!

  • MNull

    I’m getting this on my DROID RAZR too — just started yesterday.

  • Udispyn

    Dealing with this now with Razr maxx. called they told me it was 3rd party spam and to text STOP, that should fix, so thats what I did, we’ll see.

    • Udispyn

      I have talked to tier 2 tech support they cant seem to find the option to turn it off, of course texting STOP did not work, so now I tryed to get rid of every acct in the universal in box so they would stop, I will let ya know if it helps.

  • Nkovrig

    It’s happening on the Droid 4 too …

  • Sheri_rum

    How can I get my yahoo email fixed on my stratosphere? I tried to follow someones suggestions but it will not work.

  • Tammy Conway

    I had this same problem on my LG enVTouch. It was coming through as text messages. Filled my box up one night! This signt helped me get it stopped. Really annoying!!!

  • TKnee

    I have the Stratosphere and it was also happening to me yesterday.  However, note that if you remove the back up software as directed below, you will not be able to sync your email accounts anymore. If you like having emails to your device, don’t do this! Its obviosuly and EPIC FAIL for Verizon, but I am sure they will fix it soon! I did call into Verizon and had a “premium block” put on my phone, it seems to be helping, but I just readded the back up assistant because I NEED to receive emails on my handset. Hang in there and keep the comments coming~!

    • Guest

      I had called Verizon before reading the fix on here, they didn’t have a clue, but did give me a $10 credit for my “trouble”.  It’s a pain having to go through the browser to get to my email, but not as bad as getting texts at 3:15 in the morning!  Hopefully the geeks get this figured out soon!

  • Amy

    I have a stratosphere too and mine started this morning too. I went to the Verizon store and they told me they new nothing about it….they suggested I call their IT help desk. I searched online and found this. I didn’t have the sync and connect option, just back up assitant…. I removed that. I hope it works!

  • [email protected]

    I am constantly getting text messages from 6250 as VZWNMN, got about 50 today. I did the contact manager “remove” and I am still getting them. can you help me?? this is so out of order, thank ou

  • Nab

    Thank you…this worked!!!!

  • Bunchofcurls

    I thought my phone had gone wild…glad to know there’s a fix.

  • Ssstellar27

    The only item under Contact Management in my account is Backup Assistant.  There is no Sync and Connect listed. 

  • Jrocco412

    Thanks for the help…it worked!

  • Shelly Elle

    Stratosphere owner also, Just started getting these texts last night/ this morning too…starting at around 1am and then almost every hour after …grrrrrrr :/

  • Mbw225

    Samsung Stratosphere also! Thank you! I was wondering where it came from and it was driving me nuts!!!

  • Blondieee

     Are the people with stratoshere’s that used this fix receiving new emails now? I am not receiving any email now and just trying to see if i am the only one?!

  • Kmcg1108

    Thank you for solving my problem.  The text messages started coming at 2:30 this morning.  Could not figure out what it was.

  • ClaireD46

    Just today I have started getting them on my Droid (Samsung Stratosphere) – problem with it is that it knocks out my email service when they come in.   

  • Blondieee

    I have the stratosphere as well and after a call to customer service they had NO IDEA what i was talking about so i followed these steps. It appeared to work but then i realized i wasn’t getting any emails AT ALL now, what gives and how can i fix this BS!

  • Torchling

    Stratosphere – kept me up all night! Hope this works. Thanks

  • Needlesofgold

    Samsung Stratosphere started this morning – just removed as above – hopefully this will work.

  • guest

    Samsung Stratosphere.  Worked for me too.  Just started this morning.  Thanks for the info.

  • Shell

    Started receiving these on my Samsung Stratosphere this morning.  This solution worked! Thanks!

  • BigDaddyB

    I have the Stratosphere and was going crazy today with this text message. Did this and so far so good. Thanks.

  • Cherokee15578

    Started happening to me today – AARRRRRGGGHHH – Don’t “give me” any “Free” services – offer me and I will decide…. this is a waste of my time

  • Cimplyceej

    I have a Stratosphere and this just started this morning…trying your fix now.  Thanks