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Nest Recalls 440,000 Smoke Detectors Due to Potential Hazard With Nest Wave Feature

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Last month, Nest abruptly halted sales of its smart smoke detector, stating that while conducting internal testing, they found a bug which could lead to potential hazards. Nest Wave, the feature that allows users to turn off their Nest Protect units in the case of a false alarm, after being used in a “unique combination of circumstances,” could become deactivated, leaving home owners at serious risk in the event of a real fire. 

Now, a product recall is taking place, with Nest stating the hazard being “Activity near the product during a fire can prevent the alarm from immediately sounding when the Nest Wave feature is enabled.”

Nest is repairing units sent in and is also offering refunds to those who wish it.

Speaking with GigaOm, a Nest spokesperson stated that, “Current customers can continue to use their Nest Protects once the Nest Wave feature has been disabled via software update. Even with the Wave feature disabled, the Nest Protect Alarm will continue to perform its essential safety functions, monitoring for increased levels of smoke and CO, and alerting users via voice alerts and Nest app alerts (if set up) as soon as there is a potential issue.” 

If you own a Nest Protect, and don’t feel like hassling with the recall, you should download the OTA update immediately from here.

Nest_Labs_Recalls_to_Repair_Nest_Protect_Smoke___CO_Alarms_Due_to_Failure_to_Sound_Alert___CPSC_gov

ViaCPSC | GigaOm
  • ACKLEYSHANNON

    like Gary answered I
    am inspired that a single mom able to make $8680 in one month on the computer
    . website here

    WWW.WORK­s­77.ℭ­o­M

    o­M

  • Hot Stuff

    Good job, Google!

    • A WOMAN ON MENOPAUSE

      it’s not google silly.

  • OnlyNexus

    Who is manufacturing these things, GM?

    • Travis H

      Na if it was GM they would have denied the bug and try to play it off for a few years and then get government money to continue to fail.

    • michael arazan

      GM wouldn’t have cared if it actually killed people, then they would threaten litigation if you tried to come after them like other families they threatened.

  • mcdonsco

    Not bothering with any of the nest stuff until I can go 1-2 years without reading articles like this.

    • A WOMAN ON MENOPAUSE

      I’m not going out in public till can go two years with out reading articles about shootings, accidents, and stabbings…..

      • mcdonsco

        F off you moron! I’m not going to risk MY FAMILY to new tech that keeps having issues in DEVICES SPECIFICALLY DESIGNED TO SAVE LIVES …

        In other words you SIMPLETON, when it comes to devices that are 100% designed to SAVE LIVES, I will trust only tried and true devices for my families safety.

        Get a life you PRICK.

        And same goes to the idiot that plus 1′d this moron.

        • Travis H

          Yes let the butt hurt sink in. Let it burn.

          • Travis H

            Next you’re going to tell everyone how your prius is going to save the world.

          • mcdonsco

            You’re a real dumbfuk you know that?

          • A WOMAN ON MENOPAUSE

            Why so angry?

          • mcdonsco

            Because you’re a moron that looks down on others for doing what they can to ensure their families safety…I have ZERO TOLERANCE for idiots like you.

          • d-rock

            trolled 3 times!

          • A WOMAN ON MENOPAUSE

            Guess what. There are a lot of things that can happen to your family. A silly smoke detector is just fraction of what could happen

            And not once did I say anything about you not wanting this

          • d-rock

            trolled again

          • mcdonsco

            Ya ya ya …ignoring the dumb bi¢th from here on out.

          • A WOMAN ON MENOPAUSE

            Isn’t it your bed time kid?

          • Travis H

            You think this guy knows that regular smoke alarms fail too? It’s just not all over the news… However most homes have multiple smoke alarms….

          • Travis H

            I’m going to keep on it until you stop OVER REACTING

        • A WOMAN ON MENOPAUSE

          S H I t happens. Your house could cave in form a faulty foundation of you could drive a chevy or any other GM vechiele and have your ignition switch shut off

          • mcdonsco

            You really are an idiot! Completely.

            Unbelievable.

          • The Narrator

            Ignore Chris and his fake accounts. Dudes a psychopath who’s a threat to society. Give him enough attention and he’ll shoot up a school probably.

          • Travis H

            Are you calling me fake? Or the other two on the chain?

        • d-rock

          how does it feel to be trolled?

          • mcdonsco

            Makes me want to meet the person face to face.

          • Travis H

            You will not survive in this Internet connected world of anonymity.

        • A WOMAN ON MENOPAUSE

          Why are you here? Go watch your family. Not Droid life articles

      • Gr8Ray

        Good thing you never learned to read. Or spell.

        • A WOMAN ON MENOPAUSE

          Get over it

  • MKader17

    I bet you can get a smoking hot deal on one of these on eBay.

    • Travis H

      +1 for pun and +1 for the timing.

  • ApplesNAndroids

    This is extremely old news as those with next protects were notified as it happened. Nest disabled the wave feature via software update and will RE-ENABLE is via software update when they are able to fix it. Not having customers sending thier units in for repair.

  • Guy Pierce

    Why did they pull all the Nest thermostats out of the stores too?

    • A WOMAN ON MENOPAUSE

      They are still three. Just the smoke one was removed.

      They don’t place these on shelves. It’s always gonna be in lockup and you have to ask an accociate to get them

      • Guy Pierce

        Whenever I go to Home Depot they don’t have them. They say they sent them back along with the Smoke Detectors.

        • A WOMAN ON MENOPAUSE

          They are at my home Depot behind customer service…

          • Guy Pierce

            Thanks I’ll ask there next time. Ritard sales associates!

  • Steve

    I’m kind of surprised they’ve managed to sell 440,000 smoke detectors at $129 a pop.

    • panicswhenubered

      Was thinking the same thing.

    • ApplesNAndroids

      I’ve bought and own 8 of them along with the thermostat.

      • The Narrator
      • jvader2012

        no way

        • ApplesNAndroids

          Yes way. Three upstairs, three downstairs, and two in the basement. I love the functionality of them and how they’re able to kill the furnace if co2 is detected. However, I do have one stand alone ADT detector that is dedicated and able to call the fire department. I’m a sucker for technology but I also believe anything can fail and appropriate backups are necessary.

      • Kevin

        Isn’t that the thermo stat in the picture?

        • Ian

          The smoke detector doesnt like to be photographed, it’s hiding in shame.

      • It Burns

        Great investment. :D

    • Maxim∑

      they’re actually recalling it to install advertising software for future use

  • Dustin Wood

    I got one of these for Christmas, and when I set it up, the first thing I did was turn off the Wave feature. Because I didn’t want to accidentally turn it off. But also because it was going into my hall way, far from the kitchen. Didn’t want my flailing arms turning the alarm off as I ran back and forth like they do in the cartoons.

  • question mark

    or you could just get a regular smoke detector?

    • jvader2012

      yes

    • A WOMAN ON MENOPAUSE

      Yes. You could also buy a flip phone number

      • d-rock

        whats a flip phone number?

  • mustbepbs

    Wow, they’re going to fit in so well at Google: half-assed beta products full of bugs.

    • The Narrator
      • Willie D

        Good ol’ Michael Scarn…

        • The Narrator

          I miss The Office.

          • A WOMAN ON MENOPAUSE

            Netflix

          • michael arazan

            Try watching the original British version, older than the american version but still funny

    • A WOMAN ON MENOPAUSE

      Lol this came out before google bought them

    • Travis H

      Well why don’t you just go make your own products /services and see how perfect and visionary you are. In stead of complaining why didn’t you do something about it.

  • The Narrator

    Maybe this is what happened in California.

    • yea im a guest

      that’s really not funny at all.

      • The Narrator

        Maybe if you cry enough you’ll extinguish the fires.

        • R Jones

          Just say no to the G3 if it is running an 801 instead of 805….

          @ The “Slow Mo” Narrator:

          “Qualcomm tends to stagger the introduction of new CPU and GPU IP.
          Snapdragon 805 ultimately serves as Qualcomm’s introduction vehicle for
          its Adreno 420 GPU. The performance gains there over Adreno
          330/Snapdragon 801 can be substantial, particularly at high resolutions
          and/or higher quality settings. Excluding 3DMark, we saw a 20 – 50%
          increase in GPU performance compared to Snapdragon 801. Adreno 420 is a
          must have if you want to drive a higher resolution display at the same
          performance as an Adreno 330/1080p display combination. With OEMs
          contemplating moving to higher-than-1080p resolution screens in the near
          term, leveraging Snapdragon 805 may make sense there.”

      • jvader2012

        i dont think it would be funny.

    • El_Big_CHRIS

      too soon

      • Dr. Steve

        WTF am I looking at?

    • Obongos Smoke Filled Lungs

      Maybe when Narrator was a baby his mama fell asleep with a Newport, mattress burned up and smoke inhalation damaged him permanently. So cut him some slack.

  • Collin Chapin

    Thanks for the reminder… I put through a request for them to send me a shipping label and never got it.

  • A WOMAN ON MENOPAUSE

    keep in mind kids, this isn’t google. these products were made long before google bought the compney..

    • The Narrator

      Nobody said it was Google’s fault, and what’s a “compney”?

      • A WOMAN ON MENOPAUSE

        Compney meaning nest.

        • The Narrator

          I think you’re trying to spell “company”

          • A WOMAN ON MENOPAUSE

            Cry me a river…..

          • The Narrator

            it’s basic english

          • A WOMAN ON MENOPAUSE

            And this is the Internet. Not a college exam.

          • The Narrator

            I think it’s best to try your best to spell at all times. Even people with an extra chromosome have better skills than that

          • Travis H

            Rofl.

          • d-rock

            I wonder sometimes if The Narrator has extra aliases of his own that he argues with for entertainment value.

          • The Narrator

            You’re thinking of Chris, who occupy’s that Menopause account. But thanks for worrying about my life.

          • A WOMAN ON MENOPAUSE

            Well darling, look at my face….