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Verizon Currently Allowing You to Upgrade and Keep Unlimited Data?

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We left a question mark on that title because we’re not exactly sure if Verizon has meant to allow customers to keep unlimited data when upgrading or if there is simply a glitch in the system. But yes, at this time, a number of our readers (including us) have been able to walk-through the upgrade process on Verizon’s site and keep unlimited data while purchasing a phone at a subsidized (discounted) price. 

As you all know, Verizon killed off unlimited data some time ago and has since tried every trick in the book to get those of us hanging onto unlimited plans to give them up. But yesterday, we received a couple of tips suggesting that you could upgrade to a new phone and switch over to Verizon’s newly introduced $30 6GB plan (called Verizon Max) that was previously tied to Verizon Edge, without having to actually sign up for Edge. As we looked into it, we walked through the upgrade process and didn’t see the option for 6GB at $30, but instead found ourselves at the final steps of checkout with our unlimited data package intact. At no time were we asked to switch off of our unlimited package or told that our plan no longer exists.

See the screenshot below.

keep unlimited

In previous upgrade attempts, we hit the screen above and were shown a current plan along with a new plan. The current plan showed our unlimited data package, while the new almost always showed that our plan was being changed to a tiered package, usually 2GB for $30. But as you can see, that’s not the case here.

To make sure we weren’t imagining things, we decided to sit tight on this info and see if others were seeing similar results. As it turns out, they are. We have now had at least 5 or 6 readers who have gone through an upgrade process on Verizon’s site and been able to keep unlimited data. Well, at least Verizon’s website is making it seem that way. We would be semi-hesitant to believe that this isn’t a glitch in the system that Big Red won’t correct before long. I just hope that they don’t catch the bug and try to swap plans around later or when the phone arrives and customers activate them (or swap in a SIM). At this time though, we don’t know how that will play out.

Not that this makes the situation any clearer, but I did chat with a customer service rep for a few minutes who seemed to believe that with the information I was seeing, that I was going to keep my unlimited data plan. I asked if there was a special promotion going on, and they said that they weren’t aware of one. Had I finished checking out, the rep was willing to hang on the line to make sure that everything went through properly.

And last, remember that the “VERIZON30” coupon code still works, so $199 phones are $139.

Sooooooo, are you willing to upgrade and see if you can keep your unlimited data? At this point, we have had a whole bunch of people see similar results to ours. Is it worth the risk?

Update: As of 3:00PM Pacific, it appears as if Verizon has removed the option to keep unlimited data. I guess we’ll see how this all unfolds over the coming days. Will they let you all keep unlimited data or not?

Cheers Derek, BKShaw23, David, John, and Peter!

  • Testman

    April of 2012 I had a 3G modem on an unlimmited plan. I get a call from Verizon asking if I would like to upgrade to a 4G modem. I said no because A, I cannot get 4G and B, I have an unlimited plan. The rep says no problem the modem is both 3G and 4G compatible and you can keep your plan. I got the modem and last month with an amplifier got 4G.
    My contract is up in April 2014 but I wonder if I do not upgrade what will happen. This modem is on a router and averages over 25GB per month.

  • nelson

    So…..the idiots at Verizon cancelled my order and told me to try it again….so no upgrade for me. Well played Verizon….Now back to Netflix.

  • paradyme

    A can of worms have been officially opened for VRZN if they have indeed declared the ability to upgrade your device w/unlimited data as a mistake or online glitch. The reason I say this is because if you were in the VRZN store like I was prior to returning home to complete my EDGE upgrade online and were in-store where I was told that “you cannot keep your VRZN unlimited data plan” and gave in as suggested by VRZN to an available VRZN alternate data plan option, then you were officially misinformed and duped out of your unlimited data plan as this was clearly not the case online at the VRZN wireless website that indeed allowed you to keep your VRZN unlimited data plan when upgrading or purchasing a new device. Oh, heads will role on this one. But something tells me VRZN may have just had a change of heart and simply allowed it’s unlimited data pre-existing customers to keep the unlimited when upgrading to a new device…maybe. Stay tuned.

  • paradyme

    I did it…upgraded both mine and my wife’s APPLE IPHONE 4’s to the new APPLE IPHONE 5S on VRZN EDGE this past weekend and we both kept our unlimited data plans. I wrote an article explaining my VRZN upgrade experience w/screenshot.

    Check it out here: http://www.droid-life.com/2013/08/26/verizon-max-30-6gb-data-deal-for-unlimited-data-users-is-live-as-well/

  • J
  • StevenB

    Upgraded a friend’s son’s phone last month at Best Buy using her upgrade (from a unlimited line) His line was, and still is 2GB, her line was, and still is unlimited. It’s been 4 weeks and a billing cycle and account still shows unlimited. (not that she goes over 2GB herself anyway) I thought for sure that when the new bill came out, it would change, but no. This “glitch” may have been around for longer than anyone thinks

  • Hugh Messenger

    Is there any chance in hell I can add a second line to my unlimited plan?

  • xuser

    If I’m upgrading from a Droid bionic to a moto x, will I have to cut the bionic’s sim card into a nano or can I use the new nano sim that comes with the moto x and still keep my unlimited?

  • James Cliff

    Make sure to call Verizon’s customer service to complain to fight and keep your upgrade and unlimited data!

  • Nathaniel Newman

    Man I wish I had visited this site over the weekend! I have unlimited data and that line has had an upgrade available for a while. Atleast I still have ALT upgrades.

  • 1TallTXn

    Just checked, I *can not* upgrade and keep unlimited data.
    Drat.

  • Jenroton

    Do any of you know if this has worked with any unlimited grandfathered-in Corp accounts? I could not do so with mine.

  • Michael Valadez

    I ordered my Moto X, it showed Unlimited data, and I was able to use the Verizon30 code. Got the phone for $139. So, hopefully it’s legit. I love this site, there’s always a ton of helpful information, but sometimes it’s too much data. Right now, I am not sure who to believe. But if I lose my unlimited data, I’ll blame Kellex. JK

  • detr0yt

    I talked to a rep yesterday. .. and they said it s legit. . There is no glitch it’s just a promotion for unlimited data customers. . But it’s not being promoted at all what so ever…

  • pallain

    I just tried to switch an upgrade from last year to mine that is due in 6 months and the salesman told me I cant do it, you must keep that number on the new phone for 180 days and most likely lose my unlimited or have to pay full price.

  • Scott

    As of 9:03 AM EST it worked and I have a Note 3 on the way!

  • Seneca

    As of 8:40 AM EST on the 30th, and I can still “keep” my unlimited data if I upgraded right now….

  • aaron

    Sprint has unlimited everything 4g in my area now so I’ll happily leaving vzw and for le$$. PS… I drain about 80Gb a month off my single device.

    • Jenkem Huffington

      I was considering jumping ship, but their fine print did say that they would throttle heavy user’s data. I was actually going to switch a month ago, but they don’t have data up my way.

  • Brenda Priddy

    We get so much better deals in the UK than the US! O2 Customer service UK

  • Erin

    @sundeeps:disqus Did Verizon fixed the glitch or can customers still upgrade and keep unlimited data plan?

    • Sundeep S

      they fixed it last night, but it looks like some are able to upgrade it today. Try upgrading it, you dont have to upgrade it if the confirmation page doesn’t show unlimited data. but its worth a shot i guess.

  • Sundeep S

    Well, I upgraded my phone today. I got an iphone 5s, so it takes a month for them to ship it. I hope they’ll honor it, or in the worst case scenario, at least reverse the order and not mess with my unlimited plan!!!

  • JanetMiller88

    working way. Start working at home with Google! It’s by-far the best job I’ve had ℬ­o­w­6­.­ℂ­ℴ­ℳ

  • jrbmed08

    OK, so I ordered the Moto X in the morning, got shot down by the VZW rep during my attempt at in-store pickup, and reordered online, this time choosing shipping. I got an order confirmation, but no change in my contract end date on My Verizon (as expected, since the phone isn’t activated yet). When the phone comes, I presume I’ll have to do some sort of online activation/contract renewal process considering my credit card hasn’t actually been charged yet. I’m fuzzy on this because I’ve never actually ordered a device online. What are the chances that they’ll force me off unlimited during this process? I can’t be the only one who ordered with shipping rather than in-store pickup, right? So I’m sure I’m not the only one wondering about this.

  • carluverdrm2004

    Does anyone know how long the Verizon30 is supposed to last? And, when we’re supposed to get Motomaker? 😉

  • NIGHTSCOUT

    I don’t think this was accidental. This was a pilot program, to see how many people will renew, if they could keep their unlimited data. Verizon might bring back Unlimited if enough people jumped the gun.

    • JDotAdam

      No way on this earth would they bring back unlimited this soon after their CEO said we would never see it again. This was no pilot.

      • paradyme

        It might be after some class action threats from people who lost their unlimited plans this past weekend while upgrading with VRZNwireless in-store.

  • pengko

    well when the i phone 5s comes home i will see. Not even gonna activate it. Selling it. So nano sim or not, doesnt apply to me. Was gonna upgrade from note 2 to note 3 but i just got the damn phone 4 months ago. Not worth the 300 dollar upgrade.

    • Nathaniel_G

      Wouldn’t using a Nano sim cutter on your current sim be a way around that?

    • slow88lx

      True, can definitely sell it!

    • Chris

      I recently used my Grandpa’s upgrade in the summer to get me the S4. I am personally eligible for an upgrade, but wanted to keep my unlimited. If I had used this trick when I first read the article, I was going to use my upgrade and buy a iPhone 5S, and immediately sell it on Swappa for $700. I’m so mad I missed it!!!

  • StuckOnVerizonForever

    2what

  • optimus prime

    Fail! Did the store pickup and the rep knew about the glitch and wouldnt process my order unless i did the 6gb tier plan. He said verizon would change the plan to tiered anyways. i didnt pickup the phone which he said would cancel if I didnt activate. so close, yet so far 🙁

    • JDotAdam

      I would contact the district manager or VZW corporate. That’s not an employee’s decision to make. You placed an order and it was ready for pickup. I’d probably embellish the inconvenience a little when I call too 🙂

  • slow88lx

    iPhone 5s/c buyers are going to get caught as they need a new nano SIM card. The only hope is if you have a phone with regular or micro SIM card. You get your new phone and drop the SIM in and it works. If you need a new SIM card you are screwed, they will force a plan change.

    • slow88lx

      Or you just sell the iP5s/c. Which you should do anyway… 😛

    • Nathaniel_G

      Can’t you just use a Nano sim cutter?

      • slow88lx

        AFAIK you can turn a full size SIM into a micro SIM with a cutter. But a nano SIM is too small and must be purchased new.

        • Nathaniel_G

          Found a Nano sim cutter on amazon http://www.amazon.com/gp/aw/d/B009ERXEDK

          • slow88lx

            I stand corrected.

          • jrbmed08

            Just bought this. I really hope this whole thing works – either that or I’m out $35 and have a sim cutter for nothing!

        • skylog

          you can also turn a micro into a nano. kellex put a tutorial up not long ago. all the cutters seem to offer lots of choices and are “cheap”

  • NeX

    I upgraded my phone today, from the D4 to the Moto X.. did it online, no change in my plan and kept unlimited.. I just went into my account to make sure, it still says I have unlimited! Everything else is right, shows my new phone and new upgrade date! SWEEEEt

  • s0uth

    so if they dont honor this…. customers should be able to get a refund and verizon should just reverse all the changes right? or will they take this chance to kick everyone off unlimited. if so… that was a nice trap they just pulled….

    • Nathaniel_G

      Anytime you purchase a phone you have 14 days from when it was activated to return phone and get your plan put back to the way it was.

      • s0uth

        perfect.

        thank you,

  • Eric Soriano

    I thought about it all morning but decided to jump. Set for in store pick up. Asked the CSR to tell me if my UDP was still showing and he said yes but it would ask him to change to 2gb. He goes through a few more steps, still shows UDP. He says he would check with his manager, comes back a few minutes later and said I probably had some promo link sent to me.

    Checked the verizon app in store before leaving and it showed the new phone and unlimited data. Receipt in my in box and account online all say unlimited. Can’t see how verizon can call me about anything as I’ve already signed my agreement!

  • bryan

    To all the doubters. If you get the new phone and the paperwork says unlimited data then activate it. If it says tiered data then call and or send it back. Contact doesn’t changed until that sim card is put in!

  • Christopher A Ryan

    worked on my smartchoice plan

  • Chyea

    I just upgraded to keep unlimited with iphone 5s gold. Realized ship date is November and my trade in May not be the same price then. So I canceled the pre order and tried again. Guess what they just fixed it. Fml fml fml

    • JDotAdam

      Try with a different browser. Sporadic reports of people still getting it to work.

  • SleepySensei

    One of my greatest consolations is that i paid in full for my G2 and don’t have a contract. I agonized over this and am glad I chickened out and did not do this. That is my experience anyway. 🙂

    • I just bought my G2 as well, haha. I decided to get the Note 3 though using this glitch, if it works out I can either keep it if I like it or sell it on Swappa.

  • Unlimited Data For All!

    Fix confirmed. Now I’m interested to see what’s going to happen to those that took advantage of the glitch.

    • JDotAdam

      Last I heard, they were threatening castration.

      • ASV505

        I just called and the rep said to specifically tell JDotAdam he’s first. The rep said so dude. Sorry.

        • JDotAdam

          I talked to another rep. They said I’m in the clear.

          • ASV505

            No, you’re a towel

          • JDotAdam

            You’re a towel!

          • Jonbo298

            Oh yeah? Well, I called 3 times and spoke to a manager twice and they can’t come to an agreement! So clearly I’m right because this is the internet.

  • moozicmon

    I hope everyone did shipping vs. in store pick up. They basically redo the whole transaction and it kills the glitch. I’m so mad I can’t see straight.

    • Tim242

      They probably did that to get credit for the sale. : (

      • moozicmon

        That is exactly what they did. I worked in mobile sales a bit and called them on it, but they refused. I also watched the reps lie to customers faces, bully them into accessories, and exhibit an appalling lack of knowledge about devices. I took care of it on my end as I have an order confirmation, and I’ll be contacting some “friends” in the biz to get things addressed at the Williamsburg, Virginia store. Oops, just outed the culprits…my bad.

    • Andrew Davis

      Me too….in store they said it would bump to a tiered data plan. Very pissed. Anyway, though, we could have our phone shipped instead, because we do still have our order number in our confirmation email..?

    • jrbmed08

      Same here. They told me it would bump me to a tiered plan and wouldn’t even try to go through it at my request, just to see if it would or wouldn’t. So luckily I reordered one to be shipped to me. The question now is will it suddenly change when I put the sim card into the shipped one?

    • moozicmon

      When I called to A.) report the store and B.) figure out a resolution, I was told that as long as you have an order and/or confirmation number they have to honor the transaction. Your mileage may vary depending on the CSR… best advice is to call until you hear the right answer. As I said, I worked in the biz and it all comes down to who you talk to and how seriously they take the idea of customer service.

    • M3D1T8R

      Funny thing is, I wanted to ship to store, but didn’t see the option when I initially put my order through, so it’s shipping free 2-day. Then I went back and tried the process again and found the ship to store option, but no way to change my initial order. After seeing many reports like yours, I’m pretty glad now I didn’t see that option the first time! Verizon’s terrible web site FTW!

  • Chris

    So mad I didn’t do this when I saw it a few hours ago. Now it doesn’t work and I just barely missed it…

    • JDotAdam

      Keep trying with different browsers. They’re bound to break something while fixing things!

      • Chris

        I tried Chrome and Firefox but nothing ):

  • Balls

    Fixed confirmed

    • DailyPlunge

      where?

  • stoosh95

    Yep … just went in just now (after visiting store to checkout the G2vsS4vsONE and … it forces me to pick a “tiered” plan … #nutters

  • SleepySensei

    whatever it was is over…fixed

  • DailyPlunge

    Just noticed my data on my confirmation says: “Voice: LINE ACCESS W/TEXT $9.99 0711” Unlimited no where to be found. Looks like the glitch ended during the processing and I didn’t notice. Might be return city.

    • JDotAdam

      That’s common. The unlimited plan shows up for some on confirmations, doesn’t for others. You’re likely still good at this point.

    • Tim242

      No, that is common. Only the preorder emails show data plans.

      • JDotAdam

        Stop hijacking my answers! 🙂

        • Tim242

          Didn’t you hear? It takes a village!

          • David Wilson

            think they will cancel the orders if it doesnt get honored? cus i think im going to try to activate with the new sim card before i put my old one in and see if maybe ill get to keep it

      • DailyPlunge

        Hope, you’re right. Is there something I should be looking for when the phone arrives?

        • JDotAdam

          A box

          Edit: I couldn’t help it. Sorry 🙂

          • Tim242

            LoL I just spit out my drink.

        • Tim242

          Just insert your current SIM, assuming it fits

  • Damnitshouldhavedoneitlastnit

    Ok guys against my better judgment I did it lol. So listening to you guys better pay off.

  • Jenkem Huffington

    I pre-ordered Note III @ 5:30 PM Eastern time Sept, 29. Went right through with my original unlimited data plan intact.
    Reading the “contract” which I’m sure is the same contract they’ve always had, it occurs to me that Verizon can kick you to the curb or change your contract any time for just about any reason they like. They simply notify you of any change they want to push on you, and if you keep using the phone you “accept” the new contract…. or they can just dump you and make something up.
    Agreed that they’re trying to push us into tiered data plans, but if they REALLY wanted you out of ULD, they have plenty of wiggle room in their contract.

    • Tim242

      While that is true, they would have to waive your ETF if you choose to leave.

      • Jenkem Huffington

        I imagine there’s a department there that figures the cost of the phone they’ll have to “give away” (though I suspect it doesn’t cost Verizon much more than the promo price) vs. the cost of letting the heaviest users keep going with unlimited data.
        Verizon is the ONLY carrier that has data up my way, but I’d still drop them on general principal if they try to screw me out of my old plan.

  • Chris Kelleher

    Looks like the glitch may have been fixed… had to update the billing address on my card because the store I wanted to pickup from was over 50 miles away and just tried to go back in for the upgrade and it gave me the unlimited data error

    • Derek

      Yep, I was in the middle of my order after taking it all the way to Submit a little while ago to see if I could do it & this time got pushed to 2GB. I wonder if the “glitch” was timed to phase out at 6PM EDT. Dammit.

      • JDotAdam

        Maybe they hit their quota.

        • Derek

          I should have just pulled the damn trigger an hour ago when I got in and saw this article. The back & forth that everyone seemed to have w/ CSR & Support is what was messing with me.

          My own fault for having, as Bullet Tooth Tony would say, “mincy lil’ f**got balls”.

        • TheOneGuy

          Worker: uh boss.. 2,000 unlimited users just upgraded..
          boss: Excellent on Monday set them all to 2gb
          Worker: Should I let the CEO we hit quota?
          Worker: Sir, we’re getting rid of 2,000 unlimited users this weekend.
          CEO: Right on schedule..

          • Sporttster

            lol. I’ve been wondering if this was a sneaky back door way of pulling people off unl and dragging them to a lower tier deal. They probably didn’t get alot of unlims jumping on their ‘adjusted Edge 6gb for $30’ deal so they’re going to get them in a con job like this. But I seriously doubt this is the case. Too much bad mojo……

  • DailyPlunge

    Bought the Moto X and used the Verizon30 discount. I can’t see what Verizon can do other than fix the glitch. You sign a contract during the process. They can’t change the contract.

    • Tim242

      They can change the contract, they would just have to let you out without ETF.

      • JDotAdam

        We need a FAQ.

        • Tim242

          I’m not even sure it would do any good. “But this rep said this.”. “But this rep said that.”. At some point, these people have to use their own common sense and logic. There seems to be a lack of that haha

  • theycallmerayj

    I might wait until tomorrow to see if it’s been updated, but if this has been going on for weeks why hasn’t VZ commented on it one way or another. If they are going to allow people to do this they might as well just say you can do it, or if they are somehow going to screw everyone over why not just say don’t do it we are going to honor it?

    • theycallmerayj

      aren’t

  • Billy

    Went to the store to go pick up 2 G2’s for my girlfriend and I, the manager must’ve gotten a phone call and wouldn’t let us get the phones without switching to a tiered plan…there’s some lucky people out there! It’s too late in the day to go try the other stores now.

    • Tim242

      I would have shown the online order confirmation and demanded my phones.

  • truthful

    If it is a trap then this would be false advertising and receipts and screen shots to prove otherwise

    • P

      Bill looks same for me with unlimited. Upgraded 4 lines to note 3s. Verizon’s only option is to void the order if it’s a mistake and request the phones back to people who already have them.

      At this point with so many orders in it’s looking like a stealth marketing gimmick to boost Q3 phone sales before the end of the fiscal year. I figure they think people with unlimited are stubborn enough to stay on their network with older phones if they didn’t do this.

      • M3D1T8R

        I hope that’s what it is. Still waiting for my order to show an updated status..

  • Eugene

    Unlimited option not an option for me when I upgrade. Ugh. I couldnt do it earlier because i was traveling . seems like i missed out ;(

    • Not necessarily, make sure you go to your account, check for upgrade eligibility, then upgrade. Going right to the phone section will only show tiered data.

      • Chris

        That doesn’t work anymore though, not for me at least!

        • 🙁

          • Eugene

            Yup I went to upgrade device. I was on chat with a verizon rep and she was even trying to help me with the unlimited option. She confirmed that they fixed the glitch and I missed out

          • JDotAdam

            Try a different browser. Some people are still getting in.

          • DailyPlunge

            I just purchased a phone 15 minutes ago and it worked for me.

    • Deanorep

      Out of curiosity are you part of a family plan? I’m wondering if that might be a factor in my phone not being eligible.

  • donebrasko

    Its a trap!!!!! They are going to let it go through and then later on tell u it was a mistake and take ur unlimited away and apologize by giving you 6gb for the same price. I dont trust it.
    UNLIMITED TIL I DIE!!!!!!!! LITERALLY

    • Just return the phone then and go back to your old plan

    • JDotAdam

      If they were going to do this as a trap, don’t you think they’d just revoke our silly month-to-month contracts, since they’ve got no legal obligation to continue providing us that service? Think a little bit before you go off the deep end. There’s a lot easier way for them to get what they want.

      • donebrasko

        Since when has Verizon been straight up? Maybe its not intentional but what’s to keep hem from doing this? All they have to say is that 6gb is more than generous. And if they let you out of ur contract how many would actually leave? If you did leave how many would come back? i hope they allow this and it sticks. I just can’t take any chances.

        • JDotAdam

          I understand what you’re saying. I just think it’s a silly tactic when they could accomplish the same thing and probably create less of a headache for themselves (with all the returns, angrier customers, etc) if they just decided to stop offering all unlimited data, period.

          • donebrasko

            I honestly dont think they care about the customer. I’ve had so many problems with them.

    • Tim242

      If they were to do that, there would be a sh!tstorm. They can’t wiggle outof this

  • VAuser

    I took the plunge after reading and it says I have my UDP. I was thinking of getting an IPhone but the sim card is different than my Galaxy Nexus so I went with one that is just an easy switch out as it is tied to my contract. I did the pickup in store, we’ll look on here tomorrow morning to see what has happened, if it goes sour I’ll just let the 4 days go by.

  • Deanorep

    I can’t seem to get it to work. Every time i try to upgrade my iphone 4 to a Note 3 i get a pop up stating that my unlimited is no longer available and it defaults me to 2Gbs a month. I there a trick to getting it to work?

    • tyguy829

      are you on a mobile device? apparently it only works on the full site. Also, some people have suggested clearing your browser cache.

      • Deanorep

        Nope i’m on my desktop and I’ve tried clearing my cache and it still doesn’t work.

        • Chris

          Having the same problem. I’m on my desktop and I clicked “Upgrade My Device” and I get that same error.

          • What error are you seeing?

          • CBE

            Saying must select new data plan

          • I hope they didn’t fix it already, luckily for me though I place my Note 3 order this morning

          • Chris

            “Your current unlimited data offering is no longer available. By Default 76375 – DATA PACKAGE 2GB/$30 offering is selected”.

          • Jason Downing

            see above comment

        • Go to your verizon account, click on upgrade my device, then try it. Going straight to the phones doesn’t work.

          • Chris

            I tried that and I get the same error as him :O

          • Deanorep

            Yup, same here. I’m clicking upgrade my device and it still isn’t working.

        • Jason Downing

          what browser are you using. i originally tried chrome which didn’t allow for in store pickup option… IE said I didn’t have account owner status and firefox worked for everything

    • truthful

      You need to click on Phone upgrade if you are eligible for it

    • truthful

      If you go to buy a new phone and don’t go to upgrade…it will not keep the unlimited data option.

  • HotelQuebec

    Don’t forget free activation through 9/30. It’s the third scrolling option on the main Verizon Wireless web page. Combined with the coupon off (excluding high demand phones like Note 3) it’s a great opportunity to upgrade.

    • skylog

      maybe someone can help me here, but i have never paid for activation…is this something new?

      • ASV505

        Activation fee is when you sign up. We get hit with a BS upgrade fee to pay for the classes for new users.

    • There is still the $30 upgrade fee though.

  • ericsorensen

    That sure beats getting that extra family plan line, transferring the upgrade to it, then moving the new phone to the unlimited line and putting a feature phone on the new family line. The old way you are stuck with an extra $10/mo for two years. I’m surprised Verizon is looking the other way that extra booty.

    I’m going to have to wait until the Note 3 is released and see what I can do then. I don’t want the white one that is available for pre-order.

  • skylog

    with regards to sim cards, if i choose to simply cut the one in my gnex, is there any reason NOT to do this?

    • JDotAdam

      How good are you with an exacto knife?

      • skylog

        i know my way around one, but for the $7 i may just pick up a cutter from amazon. i am just wondering about functionality or errors. also, if i even would need to bother?

        • JDotAdam

          I cut and had a nice adapter set. No errors at all switching from device to device.

          • skylog

            thanks. i just did not know how reliable the cutters were as well as if there are any technological advancements in the new cards…or will be. i would rather just put the old sim in there (to be safe) until something comes from verizon or perhaps a word from here

    • C-Law

      won’t they just send a new micro sim with the new phone? I was about to order a motox but youre making me wonder if there will be an issue. I thought new sims were free anyway

      • JDotAdam

        they are

        • skylog

          …but, from what i was reading, it would be “safer” to simply use one’s old one as that is what one’s account is tied too.

          am i wrong?

          • JDotAdam

            They activated mine with a new sim. No problems at all 🙂

          • skylog

            i know this, but you are a little different, as you went in store and were one of the first. being in store, you also had a little more control as well as the advantage of getting a little out in front of the process, verizon…and most of us lol 🙂

            i hope to be where you are in 5 days. just trying to be safe as i can before some type of word drops somewhere

          • JDotAdam

            I don’t think it’s going to matter in 5 days. I chose the Moto X because it was available in the store. I didn’t want to give Verizon the opportunity to cancel an order that was still hanging out in it’s system. If your item ships, it won’t matter what SIM it has in it, I imagine. Activation is activation.

          • skylog

            thanks, just so many opinions on all of this, i am just busy taking them all in. i suppose i should have gone the store route, but as it was all happening, i just wanted to make sure of as much as i could and wanted to get an order in as soon as possible. now, looking back, order, store pick…blast. well, time will tell. thanks

  • Michael Martin

    Lashuandra: That is a glitch in the website that occured when the Iphone5S came out if you choose that option it will automatically change you over to 2GB data plan

    • truthful

      They did not tell me that I have full convo online

      • Michael Martin

        just called, was told the same thing that everyones going to get a nice new revocation of data

        • Tim242

          Don’t be gullible.

          • Michael Martin

            gullible…more like super paranoid

            i realize and I am tossing around the illegal threat now to see if I can get a response I like

          • Tim242

            Why are you trying to get a response at all? They don’t know what is going on, therefore can’t realistically speculate on the outcome. Just use good logic and do what you need to. They can’t wiggle out of this. I think it’s a ploy to boost 3rd quarter sales…3rd quarter ends tomorrow.

          • Michael Martin

            ugh even a in store rep says it……im just too paranoid….stupid….and paranoid….

          • Michael Martin

            on the phone again with a nice guy who used the words “shady” and “understand” and I printed out the portion of the upgrade process which doesnt even give the option to choose another plan, just my unlimited data. he is talking around now

    • Tim242

      Tim242: Reps have no idea what is going on. They are saying whatever comes to mind. If you didn’t know before now, reps are clueless.

      • ASV505

        ASV505:Tim242:Tim242: Reps have no idea what is going on. They are saying whatever comes to mind. If you didn’t know before now, reps are clueless.

  • solidunit

    My experience:

    Bought an LG G2 last night on the website at the upgrade price plus the verizon30 discount, elected to pick up my order at a store.

    Went today to the store, before I signed on the Ipad thing the rep carries around, i hit back to see what my data plan was; it was still at “unlimited email and web” or whatever its called.

    The rep said he had to activate it with the sim already in the G2 (instead of simply swapping in my existing sim from my GS3) despite my protests; after about 10 minutes of waiting for the activation to complete (it never did); he asked if my online order asked about using my existing sim. We then just swapped in the sim from my GS3 and everything worked ok.

    I just got home, checked my account on the site and I still have unlimited data.

    Fingers crossed they dont change my plan this week, but so far so good!

  • truthful

    I just ordered it, it is working…..

    • truthful

      I ordered the Galaxy S4 WAHHOOO I have been waiting for one on swappa or ebay and now just ordered it right from Big Red himself!

  • Smeckle

    Just left the VZW store. Ordered a G2 last night. Just straight-up told the guy, “For whatever reason it let me keep unlimited data when i ordered it. If it’s going to prompt me to switch a tier now on pick-up, I’m not interested.” He pulled my order up on his ipad and confirmed that it said unlimited data still. We went through the whole purchase and phone activation process and I’ve got paper and email receipts confirming $29.99 unlimited data through 9/29/15. Posting this now from my brand new G2.

    • ASV505

      love it. Thanks for the confirmation

  • MikeSaver

    Just another reason I’m mad at Motorola for the ridiculous MotoMaker exclusive. Still holding onto this Gnex

    • ASV505

      I said the same thing. If I could use MotoMaker I would have gotten the MotoX. $199 is the same price for a superior device in the G2…easy choice.

  • jmich

    I print screened and video’d my entire process for the “just in case” factor. LG G2 is set to arrive on 10/2

    • TheOneGuy

      I would love to see the video.

      • jmich

        I would put it on youtube, but my Phone number shows up on the vid

        • ASV505

          ’cause everyone is DYING to get your number

          • jmich

            tell ya what, post your number in this comment section, I’ll call ya, then I’ll post the vid

          • ASV505

            No thats just stupid. Who puts their phone number on the internet?

          • OMG THE NSA HAS YOUR NUMBER NOW AHH

          • TheOneGuy

            ok but make it quick. 513-704-0705

          • jmich

            you didn’t answer, got a voice mail box

          • TheOneGuy

            wrong number sorry, 914-368-2799 Im chris btw

          • jmich

            That’s one hell of a wrong number!!! I’ll see if I can use the face blur option on youtube

          • TheOneGuy

            yea text+ is iffy..

          • Jenkem Huffington

            That number is going on 4chan tonight!

  • Unlimited Data for All!

    I’m speaking to a rep now who is telling me that those who have been successful in doing this will “receive an email later on explaining the issue”

    I know the general idea that you can talk to 10 different people and get 10 different answers, so this is just my $.02

    • Tim242

      I highly doubt Verizon is going to miss out on this huge sales boost in the last two days of the 3rd quarter. They haven’t fixed or shut it down in weeks .

  • BC

    Yall are going to ruin it for everybody. Just hush and upgrade.

    • JDotAdam

      This makes me want to write a song called “Hush and Upgrade” – Worry not: you will get royalties.

      • ASV505

        Just hush…hush..hush and upgrade. Hush hush and upgrade. Yeaaaah

  • bitpimpin

    as of 4pm est on sunday it still works… ordered on-line and even did in store pick up… the sales rep never said anything about having to change plans, and all the documents and confirmations and paperwork along the way still said “Unlimited Data $29.99” (the rep even activated the phone in store for me with the brand new preinstalled sim card and nothing on the account was “changed upon activation” as many people were afraid of)

    go everyone and take the plunge!

  • CommancheNinja

    http://youtu.be/cc52m5wFUtI

    and this is VERIZON

    • Tim242

      If only T-Mobile wasn’t so full of EDGE.

  • Jay F

    This comment section is poppin! Don’t think I’ve seen over 1000 comments on DL before.

  • LR1914

    You guys, remember, this is Verizon we’re dealing with. They aren’t honorable. Don’t be fooled. Once you activate you will be forced on a shared data plan.

    • JDotAdam

      Really? Read a comment or two. Plenty have activated (even weeks ago) and are still on unlimited.

      • LR1914

        What?! This is something that has just come up in the last 24 hours. What do you mean people have activated and are still on unlimited data? Are you delusional?

        • JDotAdam

          Not at all, actually. I know people who upgraded weeks ago (and some who even upgraded months ago) and were able to keep unlimited. There’s also self-report data within the forum here. The fact that something was first posted to DL yesterday doesn’t mean it only came into existence then. It was, simply, a pretty well-kept secret until then.

        • Read the comments, people have done ship to store and activated it in store. I would have done the same, but I already bought the G2 so the Note 3 was the only thing worthwhile getting.

          • LR1914

            Hmm. Ok, I’m trying it!!!!

    • Tim242

      Please read a few of the 1000+ comments.

  • James Evans part 2

    Yeah I just ordered online and did a in store pick up. The cust service lady said at first that it will force you off of unlimited if you continue with your order. I told her to just continue until the last step and let me figure out what I want to do. She went over and talked with her manager and told her to tell me that if it is a glitch in the system Verizon might try to correct the mistake and force you off of unlimited. I told her go ahead and process the order and walked out with the G2 for the wife. Before I left the store I checked and it still is unlimited. Got home and still on unlimited.

    • Tim242

      Today is our day! I proclaim this Battered Verizon Customers Day!

  • s0uth

    just got mines!!! hopefully they honor it. if not ill just take a refund.

    http://i23.photobucket.com/albums/b371/Ghettoasyn1/upgrade1_zps1aba5716.jpg

  • JDotAdam

    Re-post. In hopes of quelling some of the “This is fake” and “A rep told me this” comments 🙂 Phone is in my hand and activated. I, too, was told that it would magically switch to 2GB when I activated, but I think Verizon is out of magical dust.

    • Chris Hannan

      Wish I had the option to pick my iPhone 5S up in a store. Chose a 5S since it’s worth the most right now and I could turn around and sell it, then buy whatever phone I want.

    • Tim242

      [email protected] dust.

    • Jason Downing

      Did you order online and pick up in the store? I don’t see an option for that online. Do you just select delivery and then go into the store and they can look up your order?

      • JDotAdam

        What phone are you getting? If it’s pre-order or iPhone, you cant. If it’s something that’s in the store, you have the option to choose in-store pickup.

        • Jason Downing

          was looking at the G2

      • JDotAdam

        I don’t know about the G2, but yes, I ordered online and picked up in the store. There was an option at the top of the page while I was checking out (not really where you’d think it’d be)

        • Jason Downing

          tried a different browser and it worked. Was using Chrome and it wasn’t there… tried multiple times… tried Firefox and it was there

        • Jason Downing

          wasn’t working in chrome, but firefox had the option

          • JDotAdam

            Nice!

          • Jason Downing

            yup! just got my pickup email.. heading down now

    • Mike Richichi

      I got basically the same story–but everything I signed said I was reupping my unlimited data. The rep then just let me put my old SIM in the G2 so I didn’t have to activate anything. The phone came up with my new number and I still have unlimited data according to the website and My Verizon Mobile. I guess they could try to change it but that’d be pretty scummy at that point.

  • jamieB

    I just tried order online (Moto X) to do in-store pickup and they said I could not keep my unlimited data so I told them to cancel the transaction.

    • JDotAdam

      Who said?

      • jamieB

        the in store rep. Though I’m not sure she knew what she was talking about. On here computer it even said that my plan was for Unlimited Web but she said that it would not allow me to keep it if I took advantage of the upgrade discount

        • jrbmed08

          Yup, the in-store rep rained on my parade too. After searching and posting here, I decided to order it to be shipped and hopefully get around that.

          • That’s because it’s not supposed to work, so they think it won’t.

    • jrbmed08

      Same thing happened to me. I just reordered with shipping instead of pickup, and we’ll see how it goes.

  • Damnitshouldhavedoneitlastnit

    Just talked to 2 reps and they are saying it’s a glitch and Verizon will force you to a tiered plan if you upgrade. I guess they caught on already?

    • JDotAdam

      Read through the comments. Rep info is all over the place. They know no more than we do. I upgraded and have a new contract (ends in 2015) with unlimited data. It works.

      • ASV505

        No way….We landed on the moon!

        • Guest

          I dunno. I talked to a rep. They said we didn’t land on the moon.

          • ASV505

            I talked to a rep and they told me even if we landed on the moon they’ll force us off of it anyway.

          • JDotAdam

            A rep told me that I’d be turned into a tree if I activated my phone. As such, they would be completely justified in cancelling my contract or taking away my unlimited data. Apparently they don’t service trees.

          • Tim242

            Stop blocking their signal…you trees interfere with their customer experience!

          • Chris Hannan

            LMFAO

            Got an actual laugh out of me.

          • Tim242

            I talked to three reps. They all said that Verizon has coverage on the moon, but my unlimited data only covered the sun

          • ASV505

            That actually wouldnt surprise me. Coverage on the moon and one bar of 3g at my house in the middle of the biggest city in the state.

      • DDamnitshouldhavedoneitlastnit

        But I’mtrying to get a note 3 what if by the time I get it they change it? I dunno man this make me nervous

        • JDotAdam

          Then don’t get a Note 3 🙂 Get something that’s available in-store, eBay it, then turn it around towards the Note when it comes out.

        • evo x

          Then get a g2 or something, then when the ohonebcomes out on the 10th exchange it for the note 3, u have to pay 35 for restocking but ur already in unlimited so its all good

      • Mike Richichi

        I also think that some store reps are scared of doing anything that implied they helped you keep unlimited data. If they say you’re going to be changed to a 2GB plan they’re covered because they didn’t promise anything.

    • Chris Hannan

      They can’t. When you sign up for it, it shows you can keep unlimited data. So I just extended my contract for unlimited data.

      The only options they have are to let you go through with unlimited for 2 more years or cancel the order. If they change the contract, you can leave without an ETF.

      • dave m

        What’s an etf?

        • Jay F

          It’s an Exchange Traded Fund. Surprised you didn’t that. 🙂

        • Chris Hannan

          Early
          Termination
          Fee

          If you cancel your contract early, you have to pay this fee to help Verizon recover the cost of the phone they paid most of. If they change the contract, you can cancel your contract without paying this fee but you get to keep the phone.

    • Tim242

      Reps are clueless. They are just misinformed, and giving opinions.

      • JDotAdam

        We are fighting a tough fight here, Tim 🙂

  • dave m.

    I ordered lg g2 last night. I called vzw this morning and they said it still shows my unlimited plan. She then put me on hold and came back and said I will get the 2gb plan. So I canceled that order. I then just redid the order and showed unlimited again. Not calling anyone this time. Confirm email said order is in queue. If they don’t honor then I’m definitely leaving when new nexus comes out and getting at&t sim to go to straight talk. F vzw

  • Susan McMurray

    I had a chat with the sales rep and he said I could keep my unlimited plan. I have a copy of it. I am prepared to do battle.

    • xrzx

      Same here..I have a chat log with a verizon rep saying “If it allows you to keep it then you are allowed to keep it.” – so I upgraded.

      • TheOneGuy

        The thing about having “text from workers” is that it still holds no weight. If the guy at McDonalds says you can have the entire menu for $50, once the manager comes over he’ll laugh and be like “ha ha you cant buy the entire menu for 50 rofl, that’ll be $356.76, would you like salt on your fries?”

        • xrzx

          It’s not text — it’s screenshots 🙂 I just didn’t want to post the entire thing here with the girls name on it. But I get what you’re saying — either way, if worse comes to worse, I’ll cancel the upgrade and be back with my unlimited data plan and my original phone. So I lose nothing.

          • TheOneGuy

            -$35 restock fee 🙂

          • jrbmed08

            I was twitchy about the restock fee, then I realized it’s basically just playing the odds. I’m either going to get an awesome phone at an over $400 discount (sounds like the more likely scenario from what I’m reading here) or I’m gonna be out $35. That made the choice easy for me.

        • JDotAdam

          I find it hard to believe that the entire McDonald’s menu is $356.76 or that they give you the option of salting your fries 🙂

      • maciquatl

        i got the same response on chat. i emailed myself the chat. ready to go to war.

    • Tim242

      Me too! They can’t handle this.

  • fred

    Went the Amazon route last week…. now if they get foxfi up and running for the droid maxx.

  • optimus prime

    just ordered a moto x with verizon30 discount so this deal is still going strong! ive had an upgrade option for 6months waiting for something like this to happens!

  • Hot a blue HTC One from Best Buy (at the store, not online). Kept unlimited data, and they price matched the VERIZON 30 code, so I got it for $139.99. Guy said if Verizon voids the deal I could return within 14 days and have my original plan restored.

    • How can Best Buy keep your unlimited data plan?

      • They just tap into Verizon’s system. Verizon ultimately decides.

    • David

      That’s what I’m counting on. What have I got to lose? If Verizon reneges on the contract, I just give the phone back.

  • dude

    no matter what i do on the website , when i pick a phone it forces me to pick a new data plan. is there another way to do this ?

    • Same happened for me, what I did was log in to my Verizon account, click on “upgrade device”, browsed for the phone, then tried. If you just search for the phone you only get tiered data options.

    • David

      Are you ordering a phone for a replacement that has a 4G sim card?

  • Quyen

    The online order for me shows that I can keep unlimited but the customer service rep told me Verizon won’t honor it and carries the right to correct any errors on the website.

    • ASV505

      They do but that means they would just cancel it not change it on you. Its their error not yours.

    • Tim242

      Thousands of people have done this. They either have to honor it, or lose out on the sales. If this were a glitch, it would have been shut down by now.

      • Jkdem85

        dude relax your answering every post! Ultimately we have no idea what the heck is going to happen here, never trust Verizon.

        • Tim242

          Those reps are clueless. There are many chat logs posted. They are just giving their opinion. Ultimately, you have to use logic and common sense. This has been going on for weeks. They could have fixed it or shut it down by now. They can’t change our plans without consent. Do you think they are going to cancel thousands of orders? People have successfully done this for two weeks. Logic. Common Sense. Verizon can’t just wiggle out of this.

    • JDotAdam

      If you talk to another rep, they’ll tell you the opposite. Just flip a coin.

  • Rand Paul 2016

    I tried it on the mobile site and it does’t work, but still does on the regular site

    • Tim242

      Their mobile site is operated by usable.net.

      • Rand Paul 2016

        What?

        • Tim242

          It’s a third party, it lacks some functionality. I always choose full site.

  • jrbmed08

    I just ordered a Moto X and was able to keep unlimited through the online order process. I chose in-store pickup to get the phone faster. When I got to the store just now, they said I would have to chose a tiered data plan when I paid for and activated the phone. They suggested that there might be a loophole if you choose shipping instead of pickup, since you activate the phone and sign the new contract yourself. I didn’t want to chance it because of the $35 restocking fee. Odds are they’ll catch on and make you sign up for the tiered data plans when you activate online, and I’ll be out $35 for nothing. So I cancelled the order, or rather, just didn’t pick up the phone and it will auto-cancel in 48 hours without charging my card.

    • You shouldn’t have to activate it though, just take the SIM from your current phone and put it in the new phone.

      • ASV505

        but not all of us have the right SIM to move over. I’m not buying and waiting for a $7 cutter.

        • Small price to pay IMO to save $400 on a phone

        • jrbmed08

          Is it the same SIM as the GNex?

          • ASV505

            My GNex has a different size as the G2 I ordered

      • jrbmed08

        Right, so I guess I’m wondering if I should reorder and have it shipped to me or not. I don’t want to pay $35 for restocking on principle even though it’s not a ton of cash.

        • ASV505

          I dont think it a restocking fee if its not opened

          • jrbmed08

            But I have to open it in order to switch the SIM anyway. And I don’t even know if it will take the same SIM as my GNex. I think it’s worth trying though, since I’m just risking $35 to potentially save $400+.

  • thor777

    Ordered HTC One online for my wife’s line, walked in the store and paid for the phone. Activated the phone and my account still shows unlimited data for her line.

    • slainte

      Same here, except got my wife the G2. Ordered online this morning, picked up in store, agent confirmed my account plan didn’t change, just the renewal date for the 2 year extension. My accounts still show unlimited online.

    • jrbmed08

      Huh? They told me it would force me to switch in store because it forced the guy ahead of me in line to switch.

      • JLyr

        That is the store reps deciding they have to switch your plan to fix the glitch on their own. Probably your regional manager/store manager wanting to be proactive.

        • jrbmed08

          So if I reorder and have it shipped to me, it should be fine?

          • If you just paid for it at the store and swapped SIM’s yourself you probably would have been fine.

          • jrbmed08

            That’s what I was hoping to do, but they wouldn’t even let me go through with it.

          • jrbmed08

            Yeah, I asked if I could do that and they said nope, that just by signing the contract I would be forced onto a tiered plan, despite my protest that it let me keep my unlimited online. Well, I just reordered it for shipping, so on Wednesday we’ll see how it really goes down.

          • Tim242

            Yes, because you just pop your SIM in and go. The plan is tied to the SIM.

          • jrbmed08

            I might try that then. Worse comes to worst, I’m out the $35 restocking fee.

          • Tim242

            I think it’s worth it, especially since tiered users are now saying unlimited is an option for them. If I believed in hell, I’d swear it froze over today!

          • jrbmed08

            Totally with you. I’m basically thinking of it as a $35 buy-in for the chance to save $400+ on a great new phone. As much as I hate restocking fees on principle, it’s worth it.

          • thor777

            I didn’t have to switch SIMs, the HTC One had a SIM already installed…..

          • Tim242

            Yeah, but that requires activation of a new SIM. So, that worked? Did you check your account? I like just using my current SIM.

          • thor777

            Yep, my account still shows unlimited for her line.

          • rwp5028

            Know any info about NFC being in the SIM card for the G2, and not in my sim card for my GNex? could this prevent me from using my old sim?

          • Tim242

            The SE SIM is optional. Your SIM will work just fine.

  • JL

    i just upgraded to a iphone 5s and called tier 2 tech support after the order. after i ordered it did in fact let me keep my unlimited plan however after calling the rep informed me that it will say unlimited is being kept on, however once the phone is shipped or activated it will automatically change to 2GB of Data. just thought this would help everyone.

    • JDotAdam

      It doesn’t help anyone. It’s a representative who stated their opinion. I have a phone in my hand and posted a receipt (from an in-store pickup) from earlier that says otherwise. Phone activated. Plan stayed unlimited. New contract end date is 2015.

    • harry_crumb

      what about the peeps who did in store pickup and have receipts confirming their retained unlimited data??

    • Pdewet

      If this is true it is BS. You choose to proceed with the order and click submit based on what’s on the screen and what your plan looks like. I feel it should indicate at the time of the order that it will be 2gb when activated and it does not. I guess they don’t have to honor it but it should at least give me (many of us) grounds to complain and cancel the order at that time and return to previous status

      • ToddAwesome

        Unlimited is now an option on the selection screen!

  • ToddAwesome

    Anyone else now seeing the Unlimited for 29.99 as an option to actually select?!?!?!? I’m baffled by what’s going on right now, but I like it!

  • Tony Kuligowski

    I really wish my upgrade date wasn’t 5 months away

  • Joseph Hernandez

    I wanna upgrade so bad lol but I can’t dish out $400 on the spot.. Why does EDGE look so tempting -__-

    • Bruce

      Same here…

    • tyguy829

      400?? what phone is that?

      • Joseph Hernandez

        That would be for the note 3.

      • Bruce

        In California, we have to shell out $299 + $30 upgrade fee + $70 tax.
        So, the Edge looks so tempting. Still have to pay $100 up front

        • tyguy829

          some people have been saying that if you chat with a rep, he/she will apply the VERIZON30 promo code since you can’t do it yourself on pre-orders. that should save you 30%. @disqus_8fLXQoUzWf:disqus

  • Petar Sučević

    Just went to pick up the phone at local verizon store (I placed the web order / maintained my unlimited data plan, purchased with credit card), and once I was there, the sales associate insisted on locking me into a 2GB data plan. I explained the situation to no avail, he insisted on it, so I decline the upgrade. Verizon you suck!!!

    • rob howe

      yea i just went up there to pick up my online order….after seeing it was going to be an hour plus of waiting i walked out. I didnt want to have to fool with the reps about unlimited. they will cancel the order after 4 days.

    • JDotAdam

      They tried to change mine and were unable to do so. Guess I lucked out that they didn’t tell me they were going to try!

  • g

    jj

  • hjr9890

    Can we do this in a Verizon store?

  • Chris Kelleher

    They have no idea at all… not one rep I have talked to knows anything about this vzw is such a pain sometimes…. don’t really know if I want to take the plunge here ehhhh

    • Tim242

      We know more than them. We all took the plunge. It has been successfully done many times over the last few weeks.

  • Matt

    I did this two months ago. Its a glitch, its referencing the OTHER family plan lines, npt the one being upgraded. Check your next bill, you will lose Unlimited data. It took me over a month to reverse the upgrade, an absolute nightmare. And because of that, I’m taking my 5 lines to tmobile.

    • Tim242

      That is not what is happening here.

      • ASV505

        Hopefully not…or I’ll be ditching VZW for Tmobile with my 6 line account as well. The unlimited is the ONLY reason I’m staying with this awful company.

    • I only have a single line plan and it worked for me…

  • fritzo

    so, should i get a Nano Sim for my Moto X from the store or just cut it down? Anyone else get a new nano sim after this Unlimited Data fiasco??

  • dukester

    I picked up my Moto X about an hour ago in-store. I told them that I wanted to check for the UDP on the account before I signed all of the paper work and walked out the door. They did say that I should only be getting the 2GB account, but activated the SIM anyway just to see what it did. The UDP still showed on their systems on both the phone I upgraded and the phone I stole the upgrade from. The manager said that once the contract is signed by me, they can’t take it away. He even circled the UDP on the printout.

    Just be patient with them if you choose the in-store pickup option. They do not know why this is happen or even that it was happening. Don’t chew out anyone if it takes a bit of time.

  • Dustin Casper

    This couldn’t have come at a greater time. My contract is up this month. So I got to lock into another 2 years of unlimited data AND get a new phone at a discounted discounted price. $299 – $60 (with code). AWESOME!

  • ASV505

    They wouldnt let me do a store pickup because the online order is “pending.” I guess its the waiting game right now.

    • mec

      Same boat. I even tried to order again, but in storewwasn’t an option for me… And thinking back it wasn’tlast night, either.

  • Slcdubster

    Doesn’t work. Just tried.

  • David

    That’s it. I’m going to the VZW store now.

    • David

      And I’m back. Sans phone. The Verizon rep said because they don’t have an unlimited option that I would just be switched to a 2GB plan if I bought it there. He also said that when I went to activate the one I ordered online I would have to take the 2GB plan. I don’t believe it though. I paid for the phone with a contract with unlimited data. Once that phone is in my hands, I don’t see how they can refuse to honor their contract.

      • It’s online only I believe, and if you just swap SIM’s there is no activating.

  • Fghj

    Let’s be rational here. If verizon were going to cancel all these plans they would have at least made an attempt to close the loophole on the website by now. In theory it’s getting worse for them by the second. This has been happening since at least Friday afternoon and possibly even earlier than that. It seems intentional. Now the question is why would they do this? Not a clue.

  • Tristan Belgrave

    Just checked about this. This definitely works. Got my next Galaxy S4 and still keeping unlimited data. I have a personal friend who works in the Verizon store that I just came from and apparently, the entire store knew NOTHING about this at all. So, I was able to keep everything intact in terms of plans and unlimited data. However, I was also informed that this is only for this weekend so if you need to upgrade now, I’d do it today.

    • Tim242

      If they knew nothing about it, how would they know it was just for the wweekend?

      • MJ

        Exactly. I am on the fence on what to do right now, but if I knew for sure this was a limited time deal, I would jump on it. The Note 3 sure looks nice.

      • Tristan Belgrave

        Apparently, when I told a few associates about it, they didn’t receive any word about it as no press release was available for this. Another associate that I didn’t recognize knew about it and said that it was for this weekend only.

        • Tim242

          It hss been going on for a few weeks. I have no clue as to why.

          • Tristan Belgrave

            I guess I just got lucky…

  • David

    I have 2 phones. One has a 4G sim card, the other does not. I cannot seem to pull this off with the phone without the sim card. But I was able to do it with the phone with the 4G sim card. Has anyone been able to do this with a 3G only phone?

  • PaulSchroeder

    I talked to an online CSR. They said they are allowing it.

  • Rich Robinson

    Just went into a Verizon store. Used the middle computer. Chose a LG G2, kept my same plan – unlimited $29.99, and chose the same store for pick up. I also used the “Verizon30” code at the end and the total came to $139.99! I picked up the phone and a few additional accessories at the desk. Walked out with a new beautiful G2 with my unlimited/same plan intact. Thank you DroidLife!

    • I couldn’t find anywhere to put in a coupon code :/

      • Rich Robinson

        You have to click the full verizon wireless store on the computer and not verizon wireless express. Express is horrible for this. If you click the main website, it should come up at the end. Don’t think it works for pre-orders. The G2 in just a few hours has blown me away already!

  • bicycle019

    Just returned from the VZW store after selecting in store pickup for my new MotoX. Went through the upgrade online last night using the coupon code provided in the above article and everything went smooth. CSR at the store, along with the manager, confirmed that I still have unlimited on my account and provided printed receipts that also confirm it. Logging into my VZW account now shows my MotoX having been activated, my unlimited data still intact, and a new contract end date in 2015.
    Thanks everyone for posting the info on this!

  • ssjnimma

    so where does it allow you to put in that 30% code?

    • Dustin Casper

      You can only use the code for phones NOT in pre-order status. So pretty much any phone other than the Note 3.

  • ASDFG

    I was able to place my order last night online while still keeping my unlimited.

    This morning Verizon canceled my order:

    ==================================

    Your Order Has Been Cancelled

    Dear ASDFG,

    This email is to confirm that your order has been cancelled; you have not been billed for this merchandise.

    If you would like to place a new order, you may do so by visiting your local retail store or going online to
    http://www.verizonwireless.com.

    Business customers should refer back to
    their local Verizon Wireless Sales Representative if you have any
    questions or would like to place a new order.

    Thank you, and we look forward to your business in the future.

    Verizon Wireless

    ======================================

    My suggestion is to try this online and see if the order system will let you get to the end and keep unlimited. Then go into the store and have them process the order there so you can walk out with an activated phone instead of waiting for a phone to be shipped to you.

    I did call after the order was canceled and the lady in the loyalty group told me that they would have forced me to a different plan when I got the phone and attempted to activate it or I would have had to send the phone back if I refused the new plan.

    • Tim242

      They didn’t cancel based on the data plan. This “glitch” has been going on for weeks, and all has been fine.

    • Tim242

      Maybe because you have business account

      • ASDFG

        I’m not on a business line. No idea. Oh well. Hopefully others can take advantage.

        • tyguy829

          why don’t you just try and place an order again? it’s still working…

          • ASDFG

            To be honest, before I saw this article I had already ordered two GS4s from Amazon for full price.

            So I’ll just wait for those.

  • gingerhead2

    I am on the Upgrade Page. The data plan selection is shown as Email and Web Unlimited 29.99.

    However when I try to advance to complete the order I get an error message:

    Could not perform feature validation.Selected features have not changed.

    • Way

      I got that too. Just log out and try it again. The rep explained that can happen if you stay on a page too long.

  • weissmike

    Is anybody else seeing this?

    • JDotAdam

      Your comment? 🙂

      • weissmike

        Right after the screen where I select the phone, and say Yes, keep my current plan. My issue might be that I am an Alltel holdover.

        • Tim242

          That would probably be your issue.

    • Tim242

      Seeing what?

    • Tim242

      Clear cache and try again.

  • Rex

    Just ordered 2 Moto X’s.

  • Jay F

    I just ordered a phone last night. Then went through the upgrade process again today and its letting me order another discounted phone and keep unlimited. Should I go on a phone binge until someone stops me?

    • harry_crumb

      I was thinking on doing the same thing. I did 1 pre order incase it gets cancelled but was thinking on doing 1 instore pick up to get 1 in my hands! must hurry

    • Tim242

      Ummm no. It is still letting you, because the order hasn’t been processed.

    • dan0matic

      On the same line?

      • Jay F

        Yup. Same line.

  • Joel Vasallo

    All…I went to the store, picked up my phone, reactivated my line. I can confirm you will keep unlimited. I have printed proof from the store, printed proof from my account, and we all have the chat logs. Document your stuff and keep on without chains! Hope this helps!

  • Yannick Mark Perryman

    what if i want to use the that new upgrade plan where the price of the phone is diluted into monthly payments?

  • Adam Elghor

    Just got a note 3 and kept unlimited data!

  • GS

    I just chatted with a Verizon rep and they say that the unlimited data will be removed once I receive the phone and try to activate it.

    • JDotAdam

      Verizon reps know nothing.

      • GS

        The Rep’s argument was that you don’t actually accept any new terms until the phone is activated. Not sure exactly how this will work seeing as how I haven’t received an overview of a new contract with different terms or anything like that.

    • Eric Soriano

      People on Slickdeals are saying that CSR’s are telling them the same thing. Looks like a standard line verizon is putting out.

      • JDotAdam

        People have also been saying that there’s no problem at all. It actually looks like VZW reps have no clue and this is just one of the many responses they’re putting out there.

        • Eric Soriano

          I hear ya. I have a Droid Ultra sitting in my cart for $139 but still not sure if i should pull the trigger!

    • David Wilson

      all u need to do is swap sim cards and ur golden, but u wont get warrenty coverage or whatever till u update ur phone on verizon thats what i was told

      • JDotAdam

        SquareTrade 🙂

        • David Wilson

          huh?

          • JDotAdam

            SquareTrade for warranty coverage. Much cheaper and better than just about anything you can get, especially when they have 30% discounts 🙂 Quick turnaround time, too!

    • Tim242

      Verizon reps are saying a lot of different things. They are clueless. The plan is tied to your SIM, not the device. You put your SIM in, and that’s it

    • David

      I think you’d have a good argument that once the money has exchanged hands (or accounts as the case may be), then you cannot change the terms.

  • TheOneGuy

    I just talked to a BB rep and he said Verizon is sending letters in the mail some time during the fall to kank the unlimited from everyone. idk and no im not trolling.

    • Alex Vigil

      If they just took the plan away they’d lose a grip of customers. Its unlikely. If they did it’d be a terrible terrible move.

    • Tim242

      They can’t do that. They are forcing people to pay full price up front, or through a payment plan to keep it. They can’t bait and switch. Never trust Best Buy Mobile.

  • Ardryn

    That’s kind of scary!

    Sonya C.: Hi! My name is Sonya C. with the Verizon Wireless Sales Team. I am available to answer your questions and help you place an order. May I have your name, please?

    Sonya C.: How are you?

    You: Im doing great.. I just have a few questions.

    Sonya C.: I’d be happy to assist you.

    You: I went to go and upgrade my phone with unlimited data.. It’s saying that I get to keep it with the upgrade.

    You: Is that true?

    Sonya C.: I do apologize that is a issue. you will not be able to keep that plan. When you activate the device you will get the 2gb plan. We are aware of the issue and it is being worked on.

    • JDotAdam

      Nope. There are tons of people who have been successful, even after activating.

    • Alex Vigil

      Although I think it’s bull, its still unsettling being told that when my unlimited data is on the line.

      After working at a call center, I know I’m guilty of this as well. Instead of saying “I don’t know” they give their opinion on the matter as if it were fact. With so many random answers from these reps, who knows whats right.

    • Tim242

      Did you even skim through these comments? This “glitch” has been going on for weeks. These reps are saying different things. They are clueless. Your plan is ties to your SIM. It is already active. You just plug and play.

  • JLyr

    Worked. Did it and walked in store to pickup.

    Everyone needs to remember contract isn’t signed until you get the device. So those pre-ordering or getting them shipped to them, Verizon CAN change or cancel those orders prior to you getting them.

    I recommend going in and doing store pickup. It locks you in and your receipt will show new contract with unlimited data. Verizon can’t do anything after that point unless they want giant problems.

    • Eric Soriano

      I don’t see the option to pick up at the store, how were you able to do that?

      • Smeckle

        It’s on the screen where you choose shipping options. It’s at the top.

        • Eric Soriano

          I just went through the checkout process and still don’t have that option. I’d rather get it done in store than wait to be delivered and find out everyone is getting hosed.

          • Smeckle

            Don’t know what else to say. It is the screen where you choose your delivery speed. At the top of the window is an option to pick up in store. It should be just above where it shows your shipping address.

          • Eric Soriano

            Switched browers and it shows up for in store pickup.

    • Tim242

      You are incorrect about contract and receiving device. When you get the device, there is no activation. You just put your SIM in and go. These aren’tthe days of *228 to activate

  • I seriously hope VZW is wising up. But I doubt it. Probably a slip-up somewhere. {{-_-}}

  • RedXander

    I just upgraded mine and my wife’s phone. I had to do it in two steps because it doesn’t allow you to enter the coupon code for:

    1) pre-order devices
    2) When upgrading two devices at once.

    The process I went through is:
    *Upgrade my wife to the new iPhone and pay the $300 (32 gig) + $30 upgrade fee
    *Upgrade my phone to Moto X for $140 (VERIZON30 Coupon) + $30

  • Sean Marcisin

    I just walked in did my in store pickup. Activated with new sim and unlimited on receipt. No questions asked.

  • marc

    anybody try this at bestbuy yet?

    • JDotAdam

      A few folks posted last night that it was working on BB’s online ordering.

  • CB

    Glitch is fixed.

    • Tim242

      No it’s not.

  • JMagic21824

    Must be a glitch. I highly doubt it’s a “promotion for those on unlimited” considering a.) Verizon’s trying to phase such plans out and b.) I’ve tried a few times this morning, different browsers, and still no dice. c.) I’ve been on VZW 4g LTE since the Thunderbolt… no respect, eh?!

    I get to the final page to review my order and it expressly states that my unlimited will be removed because it’s “not compatible with current device” or some other line that says “bye bye unlimited data” in corporate speak. I’ll hang on to my Droid Razr Maxx HD a few more months and wait to get a phone off contract. Congrats to those that got it to work, though!

    • Tim242

      Clearing cave has worked for some.

  • Smeckle

    Question that I don’t think has been addressed yet…say we pick up the phone and activate and it shows unlimited for now. Okay, then in a few weeks once everybody is past the 14-day return period VZW nullifies the contract terms and says everybody that upgraded this weekend will be moved to a data tier in 60 days. Okay, so under those conditions you can exit your contract without paying the ETF.

    At that point if you leave your new contract is there in theory anything preventing you from just taking the new subsidized phone and going monthly as an unlimited customer anyway? So essentially exactly the pre-glitch conditions but without a contract?

    • mec

      They could nullify the monthly contracts too….

  • hollierk

    I upgraded about a month ago, went to the V store to activate, As of now I still have the old unlimited plan. Might be I gave the employee a $5.00 tip.

    • Alex Vigil

      $5.00?! They can probably retire now!

  • donnydon

    I spoke to customer service as I was doing my order. I was told I am able to keep my unlimited data. I said are you sure. They said yes!. He said it was a limited time promotion for people with UNLIMITED DATA already.

  • Mobile Phones Fan

    As a new data-point, I successfully upgraded a few minutes ago. Transaction went through smoothly — well, so much as any Verizon deal can be ‘smooth’ — with no suggestion that a new plan might be required.

    Let’s note that this account was long overdue for upgrade….at least 10 or 12 months. I’d been holding off, waiting for the Nexus 5 and/or some kind of special promotion on a popular device (in case I decide to resell).
    .

  • JDotAdam

    Anyone know how to contact Kellex directly?

  • Joseph Hernandez

    Anyone upgrading through EDGE?

  • verymadatVZ

    Doesnt work anymore
    once you receive the device you will have to chose a new plan
    Your RealTime session ID is RT14356458193.

    You are now chatting with ‘Tikemo’

    You: for some reason when trying to upgrade my device, it is not letting me proceed after i select a phone

    Tikemo: Hi! My name is Tikemo with the Verizon Wireless Sales Team. I am available to answer your questions and help you place an order. May I have your name, please?

    sean: sean

    Tikemo: May i have your mobile number?

    sean: ———-

    Tikemo: Thank you.

    sean: and what is the deal with people keeping their unlimited data when upgrading

    Tikemo: Can you verify the billing system password?

    sean: can you confirm first that i could keep my unlimited data if i upgrade today?

    Tikemo: The unlimited data is a glitch in the ordering process at this time. When you receive the device you will be prompted to choose a new plan.

    sean: so what you are saying is that if i did upgrade i wouldnt be able to keep unlimited

    Tikemo: That is correct.

    sean: ok thanks for your help

    • skylog

      what is the “billing system password?” the same as your login password? i do not even know what that is. can that be found online within your account?

      • verymadatVZ

        same as your account login…im happy it didnt work cause id be pissed if l lost my unlimited

        • Skittlez

          it’s not the same as your login. it’s a different password they use when trying to change things on the phone for security.

    • Tim242

      You should read the comments before posting. Reps are saying different things, they are clueless. If you have an active SIM, you just plug and play. Putting a SIM in a different device has nothing to do with your plan.

      • getalife

        buddy you seem to know everything about this situation. For some, we dont have a sim, im still working with an iphone 4, no sim card. Just cause it may have worked for you, doesnt mean it will work for others.

  • skylog

    i have a sim-related question. i am going from a galaxy nexus to a moto x. if i am understanding this correctly, my best course of action would be to “cut” the sim card and use my current sim? correct? also, Tim242, if you are reading this, i saw you mention one could enter a store and ask for a nano sim for one’s line….would they do this? fees?

    lastly, does anyone have any experience cutting a sim from a nexus? flawless? problems?

  • disastrousrainbow

    Yeah, we all now that’s not going to last and once they catch the mistake all those orders will be rectified.

    • Masx

      Spoke to a rep on the phone and she said she spoke to her supervisor and said that ALL orders will be fixed because they have a team dedicated to spot these and will be sending out either an email (if you have one), text msg, or snail mail notifying you of your plan change (to tiered).

      Whether or not this is true who knows. As others have said we’ll have to wait and see in a month or so with people’s bills

    • Tim242

      This “glitch” has been going on for weeks. Many orders already fulfilled.

    • morpheus282

      The CSR I talked to this morning said that it was a valid promotion offered by Verizon to those on unlimited data. No mistake at all. I guess we’ll find out within a few days who’s right.

  • JDotAdam

    I upgraded, have my phone, have a new 2015 end date, and still have unlimited data. As such, I can see 3 ways for Verizon to go: change my plan, at which point I can cancel with no ETF and keep the phone (unlikely since they’ll lose out on subsidies and customers this way); cancel things and revert me back to unlimited (possible if they decide to fix it); honor the deal. Receipt attached.

    • Jonbo298

      Awesome! Thanks for showing the receipt

    • Sundeep S

      nice! Trolls that keep on saying that this is a scam can now go some place else!

  • Sundeep S

    Have any of you received an email after placing the order? I got the order confirmation page and confirmation number, but no email!!

    • Greg

      Yes, I got the email.

    • Jonbo298

      It can take a little bit to show up. Check your spam folder just in case. With news spreading more today, maybe Verizon is having an influx of orders and bogging down things a bit.

      • Sundeep S

        okay i guess its cool now. I placed an order last night and never received a confirmation email. I called the verizon customer care and had them cancel my order and placed an order again. this time i got an email. I guess there was a problem with my order last night!!! Thank you.

  • dukester

    I just got it with Moto X. Verizon Sales Agent online when I was completing transaction, confirmed that Unlimited Data stayed.

    • dreadnatty08

      CSR looked at my order # after I received if for my G2 and she said my plan did not change. I’ll be picking it up at the store tomorrow. If any changes, canceled.

  • Suralin

    This story just made the front page of Yahoo by Engadget’s article. We’ll get a response from VZW real soon, I suspect.

  • everettedl

    Ok, so as of 11:40EST it’s still working. But I have a question. If it says ship by 10/10, does that mean I’ll have it on 10/10, or it will leave the warehouse on 10/10?

    • Omar Amer

      either on or little before. verizon is known to sometimes ship early so you see packages at front doors a day or two early.

      • everettedl

        Thanks! I’m trying to figure out how to bill this to my account right now.

  • Justin

    Yup, grabbed a G2. Good timing because my Gnex was ready to retire.

  • I just chatted with a VZW Rep and they said it was a promotion they’re running. Not sure if she was mistaken with the $30 off or if its actually a promotion.

  • Greg

    My order just went through and I was able to keep my Unlimited Data. I guess we will see when the phone gets here.

  • JDotAdam

    Please, I beg you all to stop with the Verizon Rep stories. They’re telling ten different people ten different things. It was informative before and now it’s just repetitive. You can’t rely on Rep info. Let’s stick to success/failure stories. Pretty please 🙂

    • TheOneGuy

      I agree but if its only this weekend, we haven’t got 1 month for peoples billing to cycle a time or two.

      • Guest

        I understand but Rep info will tell you nothing other than some of the possible outcomes. I upgraded, have my phone, have a new 2015 end date, and still have unlimited data. As such, I can see 3 ways for Verizon to go: change my plan, at which point I can cancel with no ETF and keep the phone (unlikely since they’ll lose out on subsidies and customers this way); cancel things and revert me back to unlimited (possible if they decide to fix it); honor the deal.

  • Dan

    I have a buddy who is the manager of a Verizon store and he hooked me up with a GS4. i told him I wanted to keep my unlimited and he knew what to do. Once he finished I went out to my car and checked My Verizon and it showed as 2gb. I didn’t want to leave without my unlimited and would have switched back to my old phone to keep it. I went back in to the store and asked him and he looked it up in his computer and it showed unlimited, I was confused why it didn’t show it for me. He told me to wait a couple days and said it should update it automatically. I checked it constantly and nothing changed so I went back in to see him. He did all he could to check it but couldn’t find a reason. He told me to call customer service and tell them that I upgraded a different line and want my unlimited, said it might be a glitch. I called customer service and the girl I talked to understood. She didn’t seem surprised and fixed it right away. Apparently they are still ok with people keeping unlimited but you just have to follow up. As long as you call them within the 14 days, you can keep your unlimited. They may not want to give it to you but they can so don’t hang up until you get it.

  • CMatt

    I just spoke to a Verizon rep and that stated that they are aware of this error and that when I activate a my new phone i was be defaulted to the 2GB plan! Don’t do it!!!!

    • ThatOneGuy

      I spoke to a rep and he wasn’t even aware. I said its the biggest trend on the internet right now and he mentioned that it hasn’t come from corporate. I think 1 its either legit bug that was exploited. 2 they drop everyone who upgraded to a tiered plan and if they lose customers then who cares, its less people on unlimited. I don’t think public relations matters with the 1% that upgraded and lost their unlimited. They have millions of contract customers.

    • Tim242

      Reps are all saying something different. There is no phone activation. Your SIM is already active, you just plug and play. This has been happeningfor weeks now .

  • JDotAdam

    Just got back from doing my in-store-pickup option. Moto X. I have a new contract end date online (9/30/2015) and my unlimited is still in-tact. Receipt and reps checkout screen both say I still have unlimited.

    • Jonbo298

      I think sending in an image of the receipt to Kellex can help alleviate some concerns from others 😉 Just don’t forget to black out your number, etc…

      • JDotAdam

        It’s blacked out, isn’t it? Or I didn’t even include it.

      • JDotAdam

        Different thread. My receipt is posted above. Who is Kellex? I’ll be glad to send.

  • J

    I upgraded about 3 weeks ago and they allowed me to keep my unlimited data, so I don’t know if this is a glitch unless it has gone unnoticed this long

  • big red screws us

    I got through purchasing the first subsidized phone and keeping my unlimited data but when I went back to get the wife’s done it locked up with a blank white screen when I selected the phone. Get it while you can, if you still can.

  • dave

    They are most likely going to use this as a reason to throttle you.

    • Tim242

      They can’t throttle LTE, per FCC rules.

  • litobirdy

    LG G2 question, Anybody have this phone and using a Holster? i use Holsters for my phone, Easy to slide into it vertically and take it out, I am not a pocket phone kind of guy. So having a holster with the back buttons especially the power, I’m guessing that is not a good combo? Everytime you would slide the phone in or out of the case, I”m assuinng it’ll turn the phone on because power button would be press by the holster case? or are the back buttons so flush that that can’t happen?are they indented in?

  • ITGuy11

    Just ordered the wife a Moto X. It will be a welcomed upgrade from her Gnex. If vzw messes with her unlimited, I will drop them like a bad habit lol.

  • jim jam

    in my opinion the strangest thing about this whole post is you pay per SMS text message. i get the billion other ways to “chat/message” but how do you get around that completely..especially incoming

    • jim jam

      maybe i’m viewing that line item wrong..?

    • Jonbo298

      I’ve had that on my line items also for ages but I have unlimited texting. I think it’s just one of those internal things.

    • tyguy829

      kellen uses google voice

  • Worm

    Just tried and it wouldn’t work for me. I’ll just use the “dumb phone line” upgrade to keep my unlimited and grab a Moto X

  • hjr9890

    Will this work on best buy’s website with verizon because I need the blue htc one right NAOW

  • Robert Kuhlman

    I know a lot of verizon reps have been saying different things, but just to add so that people can get a better idea….the rep I spoke with said that when you receive the device and go through the activation process for the new device, because you told the system you were upgrading your line, it will prompt you to change your plan then. It may be a glitch on the site but it can be fixed before you can use your phone.

    • Eion

      I’m going with that rep had no clue what hes talking about, none of them do.

    • CorkyRogers

      after talking to a few reps and being nervous, heck i even sent kellex an email about what a few of the reps said…got a rep named travis, explained what was going on…is it a glitch or not? to make a long story short, he said from what he understood, it is a glitch, and it will prompt you to go to 2gig tiered plan when you activate…however, he said, if you call up vzw, they will revert your plan back to unlimited. he even made a note, he’d call on wed when i receive the phone and walk me through activation to make sure it sets up correctly and i can keep unlimited. now whether or not he calls is one thing, but out of all the reps i talked to today, he sounded the most confident when he said not to worry about losing anything and that’s why i went through the sale. the others back tracked and studdered or just couldn’t seem to understand what was going on.

      • Suralin

        So make sure to call Verizon if you run into issues and complain. How difficult is it to return the phone if they wont’ comply? Can we drop it off at the nearest Verizon store?

        • CorkyRogers

          actually those were my next questions to him, he said if you return to the store, they shouldn’t give you an issue at all and if they do, then contact corporate. i’d also stress, if you call, don’t complain, just explain the situation…what he told me was that even though they don’t technically offer unlimited they won’t just take it away from you. he gave me an example of if you went on tiered, realized you didn’t like it, with in 10 days of the initial activation, you can revert back to unlimited.

    • JDotAdam

      I just activated. No problems. See my post from a couple minutes ago. Never asked me to change my plan. New contract end date. Unlimited still in tact. Further evidence that these reps are just taking shots in the dark.

    • Tim242

      There is no activation process if you already have an active SIM. You just plug and play.

  • Z

    I purchased a MotoX right when it was released and somehow I still have unlimited. Not sure why. Was only an upgrade. My billing cycle has ended and still unlimited.

  • Slam Head

    Just Upgradged from Gnex to Moto X and was able to keep my unlimited data.

    • Brien Gerber

      Just realized this happened to me too.

  • rwp5028

    Just tried to pick up in the store, the rep assured me there was no way to keep unlimited and he couldn’t give me the phone out of the store without changing my plan…

    • Stephen Rajek

      SON OF A…

      • rwp5028

        think it has to do with the actual purchase occuring in store though, so I’m gonna try online anyway.

        • Stephen Rajek

          Ah, I thought you ordered online and then tried to pick it up in the store. I’m feeling relieved once again…

          • rwp5028

            Oh I did order online and chose store pickup. I guess they don’t charge the card until you try to walk out with the device. I just completed an order online and shipping to my house so we will see if that works any better. This is just too good to pass up.

          • Stephen Rajek

            But I don’t understand how they tried forcing you to change your plan. Once you completed your order online, the plan immediately became effective in Verizon’s system and the billing is coming direct from Verizon, not from an individual store. That just sounds odd to me. All you were doing was picking up a phone that you paid for online. I guess I’ll find out for myself later today when I pick mine up.

          • rwp5028

            Yeah it made me angry as well. I asked why I could complete and pay online. And asked for him to just give me the phone in the box and I would swap my sim on my own. Wouldn’t let me. Only reason I did in store pickup was so I could get it earlier. So I told him to cancel the order and not change anything and that I was gonna go home and order online again and ship it. He tried to tell me it will change when I get the phone anyway, even though I mentioned I had heard of others with no change. We will see.

          • Stephen Rajek

            Good luck to us both!

          • JDotAdam

            He’s full of it. I just completed the same process with no problems and they even TRIED to change me to a tiered plan and were unsuccessful. I’d talk to a manager there and if that doesn’t work, demand the district manager’s number.

          • rwp5028

            Guess I got one of the incompetent or jerk reps then. Maybe they just ignored my store pickup and went with a new instore upgrade so they would get the credit for it or something. Either way, I’m not going back today since football will be on soon. Will deal with this when phone arrives. Good to know it is working for others though

  • Almost a Tmobile Customer

    Worked for me also. I think we can thank T mobile for offering unlimited. And Verizon for figuring out that they can’t take something away from a customer and expect them to stay a customer.

  • litobirdy

    fukkkkk, i was so excited. I was going to do this. I was at the last button to checkout but i just forgot VERIZON ONLY HAS THE 16GB version of the MOTO X whyyyyyyyyyyyyyyyyyyyyy dam you att…. this super sucks

    • Stephen Rajek

      You could do what I did. Get the Moto X from Verizon with your upgrade, buy the 32GB Developer Edition X direct from Moto’s website and then sell the standard X to virtually negate the price of the Developer Edition. And if you have an existing device to sell, you might even come out ahead like I will 🙂

      • litobirdy

        But I”d still have to activate the 16gb version for at least a few mins right?

        • Jonbo298

          Yes

  • Unlimited for life

    Latest Update:

    Ordered LG G2 and DNA yesterday. Then saw HTC one for $49 on bestbuy. So ordered that too.
    Call this morning to clarify or cancel. Rep was nice to enough to say she will talk to supervisor and call me back in 15 minutes.

    She called me back in 15 minutes. I wanted to cancel the DNA. She said if I cancel one I would lose both. So she said, just return one back.

    BIG NEWS: Verizon will let the unlimited data for people who ordered yesterday.
    I am going to best buy today to pick up and activate HTC One.

    We are SOLID. Dont believe the TRAP trolls.

  • AndrewScottRox

    So does this really change things for anyone here? I still can’t find a phone in Verizon’s lineup that would make me want to do business with them for another two years. I’m trying to avoid a knee jerk reaction here and get something new just because I (possibly) can.

    • dan0matic

      I’m with you. My phones that I currently have are decent (GS3 and Droid Razr HD). I keep thinking about my contract end date being moved all the way out to 2015 and I just can’t pull the trigger. Only 2 of my five lines are under contract currently.

    • Omar Amer

      dunno, motoX and htc one, and note 3 are all solid phones. even better if you can get them at upgrade price with unlimited data.

      • AndrewScottRox

        You are very right. I’ve come very close to getting the HTC One at full price but can’t pull the trigger yet for a few reasons:

        1. it’s locked. I want to convert it into a GPE phone via unlocking, rooting, and flashing the rom. This isn’t possible right now.

        2. Not available in black. (seriously, WTF)

        3. Even if I caved, you cannot remove Verizon’s crapware. You can disable it, but I don’t want it on my device.

        4. Battery life seems questionable lately amongst owners. This could vary though.

        Moto X

        1. After using a Galaxy Nexus, I don’t want to downgrade my screen size.

        2. I absolutely love notification LEDs. I’m sure the active notification is pretty cool, but I like to look down and know what color corresponds to what and no one else knows my assignments.

        3. Solid phone, but not future proof. I’m not going to get into the whole hardware vs optimization thing. I understand the argument, but I don’t want to be bitching about my phone’s lag a year from now when I can address it right now.

        4. I can’t customize it like I could if I was with AT&T.

        Note 3

        1. I really don’t know enough about it to critique it.

        2. I have a Nexus 7, I don’t know if I need a massive phablet as well.

        ALL OF THEM

        -They all suffer the fatal flaw: You’re locked into another two years with Verizon.

        The only phone I think I may be tempted to get would be the S4. That’s because i would want to do the same thing with the HTC One – turn it into a GPE phone. But, the S4 is what, six months or so old? I’m sure it’s still solid, but with the Nexus 5 right around the corner and my current contract ending in December, I think my best position should be to wait it out for the N5 announcement and go from there.

        • Trevor

          I’m waiting for the Nexus 5 as well. Might switch over to pay as you go plan with ATT so I can stick to buying (and using) the new Nexus phone every year…plus having the option to use any unlocked GSM/LTE phone if the urge is there, too.

        • M3D1T8R

          Moto X screen is not smaller than the G. Nex. In fact it’s 0.05″ bigger. 4.7″ vs 4.65″.

  • nj86

    i just spoke to a rep over the phone and she said that even though it says unlimited that when we get the phones it wont be and even if we send back the phones they have no ability to change back to unlimited. im not sure its worth trying to upgrade and lose my unlimited, whats everyones plan if they get the phones and lose your unlimited plan

  • rott869

    i just spoke to a sales rep regarding keeping the unlimited plan and she said that alot of people are calling in about this and that even though the site says you can keep the unlimited, once you get the phone it will not have unlimited and even if you return the phone they are not able to put back the unlimited plan!!!! im really confused and not sure if i should even attempt to order and have a chance of losing my unlimited. this can become a really bad thing for verizon,

  • Carlos Gonzalez

    It work for me few weeks ago when I bought the moto x. So far my plan still unlimited and will try again to see if I can get my wife a new phone…

  • Stephen Rajek

    Here’s my situation…I just bought a Moto X Developer Edition yesterday online but would love to jump on this “glitch” while it’s still valid. Here’s my plan. Since I have an upgrade available, I can get a standard Moto X for $170 after the VERIZON30 code and upgrade fee, keep my unlimited data due to the glitch, and obviously be stuck under contract for another two years. I would then sell the new standard Moto X on Swappa for over $500, sell my existing Maxx HD for around $300 or so, and keep my Developer Edition that I paid $649 for. In order to use my DE Moto X, I’d just simply swap my existing sim card from my Maxx HD into the X, correct? I’d come out paying practically $0 out of pocket this way.

    • dan0matic

      Switching phones should be that simple. You might have to log into your account to finish the activation (I had to one time when I switched phones, but not other times).

      Dan

      • Stephen Rajek

        Thanks, this is my first attempt of this kind so I want to make sure I’m not screwing myself later. I paid full retail on my last two phones to retain my unlimited data but I can’t pass up this deal if this is for real.

        • dan0matic

          I still don’t see any guarantee you won’t loose unlimited data though. I’ve seen enough of the way verizon operates that I would not consider it a done deal until it is…

          • Stephen Rajek

            I just completed the order so we’ll see what happens. I chatted with a rep before and after the order and she confirmed that my old Nationwide 450 plan with unlimited data is still shown on my account per below:

            Karen: I am showing you are under contract now with the maxx hd.

            You: Yes, the final price is $169.99 after the code and as I mentioned before, I was not forced to select a new plan. The prior page showed my existing unlimited plan.

            You: Yes, I have the Maxx HD now but would like to upgrade to the Moto X which I have in the cart now.

            Karen: That is wonderful!! i would continue and complete the order.

            Karen: Please continue with the order.

            You: Thank you!

            Karen: I will stay on the chat to assist you and to check your order.

            You: Thank you. Let me complete it now. Hang on please.

            Karen: Sure!!

            You: I just completed the order.

            Karen: Super!! please hold while I review it for yo u.

            You: Thank you. My main concern is making sure the account still indicates that my prior unlimited data plan (Nationwide 450) carried over.

            Karen: I have checked and everything is in order. You still have the same plan. Thanks so very much for ordering thru me. I hope I was helpful to you .

            Verizon can try to screw me over later, but I have all this in writing so I will immediately return the phone and go back to my old plan if I lose my unlimited on my next billing cycle. Fingers crossed.

  • Jim Hamilton

    question…

    Could there be a condition in the contract that states/implies that by subsidizing a new handset with (grandfathered) unlimited data that the data would be (mandatorily) converted to a new plan at the end of the two-year term? My wife was suspicious of this subsidization/grandfathered data thing going on right now.

    • Omar Amer

      under their terms, they are required to notify you of any changes to your plan and enough time to act accordingly which also allows you to cancel with no ETF if you dont like the changes.

  • Artune

    I am really loving this, this PR move has VZW back in my good graces. I’ve been playing with the G2 since I bought it last night around 830pm battery was never fully charged and it still running great! I was contemplating this or the MotoX but didn’t think I had long to choose before verizon shut this option down lol.

    Seems to still be going on, don’t forget the VERIZON30 code and you can always pick up in store.

  • Lee McLaurin

    Your RealTime session ID is RT22945598681.
    You are now chatting with ‘Trinity’

    You: Lee

    Trinity: Thank you for chatting with me today. I’m Trinity, with Verizon Wireless Online Sales. Can I get your name please?

    Trinity: Hi, Lee! How are you today?

    You: Good

    Trinity: That’s great. What can I do to make your day even better?

    You: I’m not under any contract right now. I noticed that in the past, in order to keep my unlimited data plan (which is no longer offered), I had to pay full retail for the price of my phone when I wanted to upgrade…

    Trinity: Still the case.

    You: Today, when I added the Moto X to my cart, it allowed me to upgrade and keep my unlimited. Is this a mistake?

    Trinity: Yes, but it will let you actually keep it.

    Trinity: It is a mistake in the system, but you are allowed to keep it, and will not be penalized.

    You: Really? I might take advantage. The only thing is I’ve been without a contract for a long time now. What’s the ETF should I decide to end my contract early?

    Trinity: Basic of smart phone?

    You: Smartphone

    Trinity: 350, and every month that you keep service that goes by $10.

    You: Okay I see. I’m gonna think about it. Is Verzion waiving the $30 upgrade fee?

    Trinity: No they are waiving the $35 new line fee.

    You: Oh, my mistake. Thanks for answering all of my questions trinity.

    You: Trinity

    Trinity: Its my pleasure!

    Bye: Bye

  • max

    I want to preoder the note but I dont see a place to put the promo code. Can the verizon30 be applied to the note?

    • dan0matic

      No discount on the Note 3 and several other phones including the Droid Maxx.

  • RayzRyd

    worked for me. Also looks like it would work on authorized retailer sites too. SO you could go get the HTC one at best buy and keep it.

  • David Caccavo

    also just did it. seems to work and retain unlimited.

  • Just pre-ordered the Note 3!

  • chris13417

    Anyone else notice that when you get all the way to review purchase before checking out it only lists the voice plan, but no data plan. Under monthly charges it says $9.99 for voice, but the $30 for unlimited isn’t listed. I’m worried that this is how they are trying to screw you.

    • Suralin

      I did and spoke to the rep about that. She pointed out that it wouldn’t show if you hadn’t made any changes.

      • chris13417

        OK thanks for the info.

  • Suralin

    I just went through the process. Verizon Rep told me that I should keep my unlimited data. She even offered me $50 off the phone, but was a little confused about the Verizon30 promo. I can finally replace my Razr that has a bulging battery and losing the adhesive for the covering due to the heat. 😀

    Rachel: Awesome choice of phone! I can get you $50 off of this phone today.
    You: Can you?
    You: Including the Verizon30?
    Rachel: What is the Verizon30? What pricing are you getting this phone for at check out?
    You: The total cost is $180.19. Verizon30 gave me a $30 discount on the phone + a waiver of the Upgrade fee.
    Rachel: Did you enter that in the promo code?
    You: Yes I did.
    Rachel: Okay, then only 1 promotional code can be applied.
    You: Oh that’s a darn shame.
    You: Okay, I’m about to click on Complete Order. Do you mind checking to make sure my data plan still remains as unlimited after?
    Rachel: I actually have no ability to look at what you chose through out the order, but if you had the option to select the unlimited data, then you would be able to keep it. Plus, nothing takes affect with your plan, until you activate the new phone.
    You: Well, I hope so. I appreciate your help.
    Rachel: Of course! If you send me your confirmation number, I can verify your order today.
    You: [DIGITS]
    Rachel: Thank you and one moment please.
    Rachel: I do see the order went through, I also see you didn’t get a case, would you like to look at the cases to get one so that we can protect that new investment today? I can send you a link to the accessories for the phone.

  • ChristianPeso

    Meant kept my unlimited data.

  • ChristianPeso

    Ordered around 8:30am EST and kept my upgrade. We will see what happens. Thanks everyone!

  • JDotAdam

    Oh, Verizon reps. They couldn’t come to a clear consensus if you asked them whether the company name starts with a V.

    • 6stringslinger

      LOL! You got THAT right!

  • AKSurprise

    Ok so I just ordered a Moto X total at checkout $217.49 It allowed me to keep unlimited data. I will be stopping by my local VZW corporate store for pickup today. I also chatted with a VZW Rep, the conversation is below at approximately 8AM EST 09/29/13:

    Your RealTime session ID is **************
    You are now chatting with ‘Cory S.’

    Cory S.: Hello, thank you for visiting Verizon Wireless! My name is Cory. I’d be more than happy to assist you! Can I have your first name please, and we can get started? I would also like to include or great build your own accessories bundle, If you would like more info Please let me know!

    Me: Hi Cory, I am about to purchase a Moto X to take advantage of the Free Activation weekend. However I noticed during the checkout process I am able to retain my current Unlimited Data Plan. Is this in error, or am I able to upgrade at the discounted price, and still keep my Unlimited Data Plan?

    Cory S.: There has not been any communication on whether customers that upgrade with this glitch will be able to keep the unlimited data or not, however if your plan is required to be changed, Verizon will contact you before making any such changes.

    Me: If there is to be a change to the data plan after purchase, will my Unlimited Data Plan be reinstated should I return the phone?

    Cory S.: at that point you will be given the options that are available, that would include returning the phone and having it changed back.

    Me: So I want to be crystal clear on this point. If I purchase a Moto X today via the Website, it says I can retain my Unlimited Data Plan. However if then Verizon decides to force me onto a Tiered Data Plan after purchase, and I return the phone, I am allowed to be put back onto my previous Unlimited Data Plan, no questions asked?

    Me: ?

    Cory S.: That is correct due to our mistake, and I am hoping somewhere someone is looking at the increase in sales and will decide to make this an option.

    Me: Ha, I’m with you, I’ll stay a lifelong customer with VZW if I can keep unlimited data.

    Me: Alright I’m going to go ahead and order, I thank you for your assistance, and reassurance that I can revert to Unlimited Data should this not work out for me.

    Cory S.: Great, just keep me here to make sure your order goes through.

    Me: Ok just let me click the pay now button one moment.

    Cory S.: Ok

    Me: Ok it says my phone upgrade #: ********** Can you please verify that for me.

    Cory S.: yes that is correct!

    Me: Ok thanks very much Cory, have a great day!

    Cory S.: Thank you for your business today; I’m glad I was able to help you! At the end of this chat there is an opportunity for you to provide your feedback based on your experience with me today and to receive a copy of the chat. We would very much appreciate your thoughts.

    Me: ok

    Cory S.: Thank you so much for visiting Verizon Wireless, it’s been a pleasure to chat with you today. Appreciate your patience!

    Thank you for chatting with us, visit our Online Workshops to learn more about your devices. Click “Close” to tell us how we did today via our survey.

  • 21chip

    Ok they said to clear cookies and now i can place order. Sorry for the scare. It looks good to order now!

  • David Benson

    Still shows up as an option for me 7:45am EST Sunday

    • M3D1T8R

      Yeah still allows me to get one click away from ordering another order, so seems to still work. I already got one order through a few minutes ago. Not sure about doing a second one just to sell the device.. (trading upgrades from other non-smart phone lines on my account).

    • morpheus282

      I’d say that they’re going to end this promotion at the same time as the free activation promotion.

  • 21chip

    Iv got mine locked into my cart but can not check out yet. Still trying!

  • M3D1T8R

    Possible New Data Throttling for Unlimited Users?

    I’ve been trying to confirm this before posting, and so far as I’ve found it seems it may be the case: When I look for my current Verizon “Customer Agreement” it DOES NOT include the following text, which is at the very end of the current Customer Agreement you have to check the box next to before submitting your order. Note especially the second paragraph:

    “Additional Disclosures
    We are implementing
    optimization and transcoding technologies in our network to transmit
    data files in a more efficient manner to allow available network
    capacity to benefit the greatest number of users. These techniques
    include caching less data, using less capacity, and sizing the video
    more appropriately for the device. The optimization process is agnostic
    to the content itself and to the website that provides it. While we
    invest much effort to avoid changing text, image, and video files in the
    compression process and while any change to the file is likely to be
    indiscernible, the optimization process may minimally impact the
    appearance of the file as displayed on your device. For a further, more
    detailed explanation of these techniques, please visit
    http://www.verizonwireless.com/vzwoptimization

    Verizon Wireless strives
    to provide customers the best experience when using our network, a
    shared resource among tens of millions of customers. To help achieve
    this, if you use an extraordinary amount of data and fall within the top
    5% of Verizon Wireless data users we may reduce your data throughput
    speeds periodically for the remainder of your then current and
    immediately following billing cycle to ensure high quality network
    performance for other users at locations and times of peak demand. Our
    proactive management of the Verizon Wireless network is designed to
    ensure that the remaining 95% of data customers aren’t negatively
    affected by the inordinate data consumption of just a few users.

    Last Updated: 06/13/13″

    I know a couple years ago there was some talk of Verizon throttling the “top 5%” of users when the network was clogged _on 3G but not 4G_. With this agreement just updated a couple months ago, I wonder if they are going to trap unlimited data users into being throttled with this new Customer Agreement.

    I was one click from submitting my order for a Moto X for $170 (200-60 coupon+30activation) when I found this. Now I’m not sure. I use over 50GB/month as Verizon is my only internet option. Anyone have any thoughts on if this is really new or not? Are they trying to sucker us all into this so they can start throttling us on 4G? I really can’t seem to find this part of the text on what I assume is my current customer agreement on their web site. My last upgrade was at S3 launch July of last year. Until I get some assurance on this I’m holding off my order.

    • Tim242

      That is for 3G only. Verizon can’t throttle LTE, per the FCC.

      • M3D1T8R

        Thanks, I’ve edited/removed my post.

  • 21chip

    I think they fixed it.. I go to check out and get this :

    We’re Sorry!
    We’re sorry! The transaction you are attempting is not available online at this time. If you feel you have reached this message in error, please call us at (800) 922-0204.
    Again, we apologize for the inconvenience this has caused and would very much like to help you resolve this issue.

    • M3D1T8R

      I just submitted my order. But I started it about a half hour ago. Maybe I just got it in before the shutoff?

  • john

    they should put up a poll how many upgraded because of this?

  • fartbubbler

    TRAAAAAAAAAP!

  • yummy

    Two more years?????
    I tink not

  • kashtrey

    damn it verizon. i need a new phone and was waiting or moto maker but this is gonna make me pull the trigger. I’ll just have to ebay my x when i want to change it out

    • tom

      how? pay full price for the new one. ipulled the trigger but really wanted a 32 gb

      • kashtrey

        ya pay full retail. but it would be subsidized by the sales price of the one i’m buying now. some are going for 300 or so.

  • Bruce

    OMG…I still need to cough out $400 to upgrade to Note 3 thanks to $70 tax!!!

    • Tim242

      You must be in CA.

      • Bruce

        Unfortunately…Yes, I’m.
        Maybe, Edge is not a bad idea for me…

        • Jack

          It is a bad idea. Don’t do it man.

    • Joseph Hernandez

      I’m thinking of doing so I don’t have to pay $400 up front

  • mr_cardiff

    buy three iphones 5s and sell enoght to cover 3 moto dev editions. good idea or bad?

  • 05

    when i was going to get the iPhone 5s it automatically switched me to the 6GB for $30, i decided on the Galaxy Note 3 and it let me keep my unlimited plan.

    • Caveman

      Their system, and reps have been all over the place tonight. I got my wife the 32GB 5s and it worked no problem, so who knows what’s happening. Even got the order confirmation email showing the 29.99 unlimited web.

      • 05

        I placed my order 3 days ago. So i wonder how long this has been going on?

  • Jason Tsujimura

    I’ve been following this all night when I really should be studying for upcoming exams. Placed an order and will hope for the best. The rep that I spoke with told me that once I activate the phone I will lose unlimited and be moved to a tiered plan. Despite this, I’ll hope they’re wrong and will wait to see how this plays out.

    • David Benson

      I am not sure how they can do this if you paid for and have a receipt for unlimited.

  • Tim242

    It is nice to see the DL community come together and support each other. There are 635 comments as of this post, and I don’t think there is one negative or trollish comment. Let’s be like this more often : )

    • Caveman

      But if we take out yours that only leaves 5. Sorry couldn’t resist 🙂 I actually have been following all night and just pulled the trigger myself. Hope it works out.

  • LifeHatesMe

    Hahah guess when I’m eligible for an upgrade… 9/30 Monday and they’ll have this error/deal shut down by then. Just remember everyone if you ever feel like you’re having a bad day or a bit of bad luck, at least you aren’t me. Now I’ll get to pay $599+tax if I want a G2 instead of getting in on this deal and keeping my unlimited. SWEET.

    • Tim242

      According to many, this “glitch” has been around for a few weeks. I have my fingers crossed for ya!

    • M3D1T8R

      The deal may still be around.. Try again after midnight. : )

  • Colin Huber

    Just confirmed via chat that it is a promotion and that the promotion will end “some time today.” He didn’t give any further details.

    • Tim242

      I hope that’s correct, but those reps have all been saying something different. Regardless, I think we’re safe

  • Manuel Alvarado

    So, I know this has been asked/said a thousand times, but has anyone confirmed with a rep that activating the sim would boot us off unlimited?

    Would probably be safer to just cut my sim into a nano and use it in the G2 i ordered I guess. It says the sim is preinstalled though :

    • Tim242

      You just remove the SIM before powering the device

  • Vimal Desai

    Confirmed with a Rep that it’s a glitch but that it’s going through and I should get it while I can. I even got to upgrade a 3G unlimited to 4G unlimited for the promotional price (it ships with a SIM)

    Friggin awesome!

    • Sporttster

      The ‘Glitch Promotion’, lol….crazy….

  • Matt

    does the verizon30 code work for the droid maxx? what about the other code? i tried it and it didnt work.

    • DJ SPY

      yup. no code works for me on the DROID MAXX 🙁

  • Will Wilkerson

    Worked for me pre-ordering a note 3 (upgraded 1 of 3 eligible lines, all on unlimted data). Confirmed with a online rep before I pulled the trigger. Fingers crossed…

    • Tim242

      I ordered two Note 3’s. Those Note 3 preorders got a big boost tonight!

      • Will Wilkerson

        I was planning on picking one up off of CL in a couple months. This will hopefully work out MUCH better. Looking forward to upgrading the S4

        • Tim242

          Ha. I had a Note 2, now S4 to Note 3. I hope I can fight any further urges, until.the Note 4 haha

          • Will Wilkerson

            Haha, I had the same progression (through buy/sell on CL). I’m looking forward to this, I miss my Note 2…

  • Incognegro

    Too little to late. I’m going to T-Mobile as soon as the Nexus 5 is released. Wife will join when her contract is up in Dec.

  • evo x

    Yeah got my g2 earlier today. The lady who activated my phone was like “how did you keeep your unlimited?” Lol told her of the glitch and she went on to activate my phone…getting my wifes g2 in the morning but will prolly tradr to a s4 for her

  • Mike

    Hello G2! It’s our lucky day!

  • David Molina

    When I bought my note 3 there was an option to keep my unlimited data at the checkout screen, looked pretty legitimate. Did not seem to be an accident or in any way a trick. Like everyone else so far, just going to hope for the best.

  • Rafa

    Not working for me. I’ve gotten this notice on every try. I’m eligible for an upgrade at a discount, but my contract end date is in Dec. Wonder if that has something to do with it.

    “You currently have an Unlimited Data package on one or more lines on your account. The Unlimited Data package is no longer available. To continue, please select a new Data Option for all of the lines on your plan. You will not be able to go back to your current Unlimited Data package.

    Get Data to share and Unlimited Talk and Text your way. Share Everything lets you match your plan with your lifestyle and devices.”

    • Tim242

      It worked on one of my lines that was out of contract, and another that has a contract end date of 11/13

      • Rafa

        Region, maybe? I’m in Los Angeles. Kinda sucks its not working for me. What steps are you guys taking? I’m just clicking on upgrade device, adding to cart & continuing w/steps.

        • Tim242

          I clicked upgrade device, chose line to upgrade, confirmed plan, confirmed data plan, declined device protection, declined accessories, checked out.

          • Rafa

            I have different results today. I keep getting an error message, but i keep moving thru steps. The last page shows this:
            “Plan:
            NATIONWIDE 450 MINUTES EMAIL & DATA $79.99 1107 – 2 year contract – $79.99

            But, in the list below, i get this new Max plan also.

            Verizon Max 6GB – $0.00

            I am so confused!!!!

  • ChristianPeso

    So tempted to try this. Went thru the whole process and as soon as I got to the payment part, I stopped. It showed that I still had unlimited data. When u preorder the Note 3, do u get charged at that point? Or does it charge u when it ships?

    • DJ SPY

      It charges you when it ships

      • christianpeso

        Thanks for the answer.Do they put a hold on your card?

    • Tim242

      When it ships. I ordered two, it has not charged my card.

  • Eric Lamont

    This really effing sucks. I bought a Note 2 on renewal and lost my unlimited data 6 months ago. I want my unlimited back, beetches!

  • synplex

    I hope VZW doesn’t screw us!

    • DJ SPY

      talking to a rep right now and she says it IS A CURRENT PROMOTION.

  • Smeckle

    Haven’t pulled the trigger yet but I’m talking to a rep and she’s telling me that their contracts state that they can change the terms whenever they like and still force everybody onto a 2 gig plan if they like. I am reading the contract right now and this is correct. This is directly from the contract terms:

    “Can Verizon Wireless Change This Agreement or My Service?

    We may change prices or any other term of your Service or this agreement at any time,but we’ll provide notice first, including written notice if you have Postpay Service. If you use your Service after the change takes effect, that means you’re accepting the change. If you’re a Postpay customer and a change to your Plan or this agreement has a material adverse effect on you, you can cancel the line of Service that has been affected within 60 days of receiving the notice with no early termination fee if we fail to negate the change after you notify us of your objection to it.”

    • Tim242

      That is totally irrelevant. These reps are all saying different things. What you are discussing with the rep has nothing to do with this situation.

    • 1999sel

      That also means that you can get out of your contract without ETF
      and keep your subsidized phone.

      • JDotAdam

        Nice rebuttal.

    • Omar Amer

      just says they need to give you proper notice of change and enough time to accept or reject. if you do nothing you accept the changes, you can cancel your service with no ETF charge if you dont like the changes.

      in this case, I dont think they want to lose a customer because of a system glitch.

    • Larizard

      So a part of their contract pretty much means they can do whatever they want regardless of the contract.

      Nice.

      • Sanitarium09

        Apparently they can. However doing so would essentially give you your phone at steep discount after you cancel your service and not pay any ETF. Hence Verizon loses a bit of money and a monthly cash cow customer. Maybe that’s a hit they’re willing to take who knows. We already pay the most out of any carrier in the US for our service and I know many of the people on here wouldn’t think twice about dropping Verizon if they lost their unlimited data. Me included. Having that unlimited data is like owning gold. 🙂

  • tabsaz

    So what happens in this situation: I have an iPhone 4S currently with unlimited. I want the Note 3. This means I don’t currently have a SIM correct? Am I more likely to get hosed here if I try this because someone will have to somehow activate a new SIM for me that has unlimited on it?

    EDIT – also, does the 14 days for returns start after I receive the phone or now when placing the order?

    • Tim242

      The 4S has a SIM in the top of the phone. I think it’s micro, same as the Note 3. I don’t think Apple started the nano SIM’s until the 5. You should be fine.

      • Tim242

        Oh wait…that wasn’t LTE. Sorry.

        • tabsaz

          Yeah – that’s the thing. I don’t have an LTE phone to just swap SIMs with. Hmm…

          • Tim242

            They ship the phones with a SIM, you activate over the automated system. That shouldn’taffect your plan, but you would have your confirmation to verify it.

          • tabsaz

            Ok – I just placed the order. Fingers crossed I don’t get screwed here!

          • tabsaz

            Btw, my order confirmation email lists the unlimited and 29.99 right there next to the picture of the phone.

          • Tim242

            You got proof!

          • Tim242

            Worst case scenario, you return it if they try to switch the plan. I don’t think they will, but your case isn’t as easy as just swapping SIM’s. Fingers crossed! Going from a 4S to a Note 2 is going to be quite the change!

          • tabsaz

            I had an OG Droid for 2+ years and a GNex for a short period before getting the 4S. Kinda sick of iOS and just want to see what Android’s got to offer now. The big screen will be crazy though after making do with 3.5″ for the last 2 years haha.

          • Tim242

            You might need sunglasses, instead of reading glasses haha. You get used to the size quickly, and it fits in jeans pockets just fine. I am small, wear 28″ waist jeans, with no issue.

  • David Wilson

    I tried to do this, with verizon in chat and I was told once I baught it that I would be forced to switched to tiered data plan once I tried to activate it, DONT DO IT GUYS ITS A TRAP u will be sorry later!

    • Tim242

      That is not true. The plan is tied to your already activated SIM. When you put that SIM into another device, nothing happens

    • Omar Amer

      a bait and switch is a huge legal problem. they would suffer the wrath of all the wrong people if they did do something like that.

      • David Wilson

        I Donno what to tell u, they said it was a glitch, I thought u always had to activate when u got a new phone?

        • Omar Amer

          what you see when you order the phone should be the same when you activate it, if anything has changed… you can always return it within the 14 day period or you can show proof to the right person that according to their own site, you still had unlimited data when you ordered the phone.

          • David Wilson

            I Donno this has me really worried, did u do it?

          • Omar Amer

            I didnt since Im on a family plan, I want to confer with the mainline first before going through the process. I finished my contract 6 months ago, they still have another 6 to go before their contract is up.

          • Tim242

            Exactly!

          • David Wilson

            well i just did it, i hope this doesnt bite me in the ass later lol

        • Tim242

          Phones with SIM cards don’t activate. It’s the SIM that activates. Your SIM is already active. You just plug & play.

          • DJ SPY

            what if you go from a regular sim toa nano sim? you have to change sims

          • Tim242

            You can cut it down, or go to the store and ask for a nano SIM for your line.

  • DJ SPY

    You guys should check your confirmation emails. it does not mention unlimited email&web at all. Something’s fishy…. it just gives you the current plan price for talk and text.

    • Tim242

      Mine shows my unlimited plan and price. See below.

    • JDotAdam

      Yeah, my confirmation email doesn’t even have a plan listed at all 🙂 I think things are varying here as well – some people get emails with the whole plan (including data), others get just the talk/text email, still others get an email with no plan. It probably just comes with the territory of creating an epic mess, haha.

    • I can confirm that mine says everything!

      • tyguy829

        i’m guessing yours was a pre-order?

    • Manny

      Yeah, just pulled the trigger and that stuck out to me as well…$9.99 access fee, but not mention of any data package. I screen capped the initial order page and it clearly shows what is posted on DL (as a matter of fact, it appears Kellex and I have the same exact plan).

      A bit worried about that one. I spoke with an online rep and they assured me that my unlimited couldnt be revoked if processed…but looking at this, it appears the order, as it shows, doesnt have any data connected to it at all.

      Swell.

      • DJ SPY

        Is there a way to cancel the order and start over?

        • Manny

          Well, I chatted with a second rep after the fact, gave them my confirmation order and asked them to look into it, and they said unlimited was still intact. Heres the transcript:

          Holly: Hey Manny! Thanks! How can I assist you?

          Manny: Hello Holly. So here’s the skinny: I was going to take advantage of the free activation and upgrade my device. I noticed when going through the process, the website did not prompt me to change my plan, instead allowing me to continue the process with my unlimited data option still intact. I chatted with another one of your reps before processing the order, and was told that I would keep my unlimited data if completed. So I proceeded to check out, but when my order confirmation came through, It only shows a line access fee of $9.99, but no data package.

          Manny: Is it possible for you to look into this matter and see if I still in fact have my unlimited option? Or if data has been removed entirely from the line?

          Holly: As there was no change made to the data plan, it will not reflect it on your order. You still have the unlimited data.

          Manny: Do you mind, if i give you the order confirmation number, you could just look at it and reassure me? It just throws me off that in the plan details it only shows my line access
          Holly: Yes I can take it and look into it.
          Manny: thank you 🙂
          Manny: Phone Upgrade: #——
          Holly: Okay thanks, one moment 🙂
          Holly: Okay yes, your unlimited data plan is still in play.

          Manny: Excellent, thank you for looking into that. One last question, which seems like a silly one, but can Verizon force me out of my unlimited plan on this new 2 year agreement? My worry is that they’ll see this as a glitch or something and pull the rug out from under me lol

          Holly: No ha ha, we have been assured of that as many have
          that question.
          Manny: Ok. I cant imagine im the first person to run into this good timing and asked you this question! Wonderful, thank you so very much!

          Holly: Not at all, it’s verified and honored 🙂 Have a great night and weekend!

          Manny: You as well.

  • De Nguyen

    I went through the steps, there’s a line access fee of $10/month that is not suppose to be there not on the main line and not since …ever. this whole thing might be legit, they just screw you in other way.

    • Tim242

      Yes, there is supposed to be a line access on all lines. You can verify that on your past bills. It has been that way for a long time. They itemize it.

      • De Nguyen

        Nope, no line access.
        Not for individual plan I guess, but now I do if I upgrade.

        • Tim242

          You are misunderstanding. You are charged the same, but it’s listed differently. Let’s say you have a 59.99 plan. The bill will show 50.00 base, 9.99 line access.

    • Sporttster

      Going through mine I found a NFL Premier charge for $5/month on there. Call the rep, it’s been on there for a whole fricking year! Never saw it on my bill! They credited me back 3 months but that’s ridiculous! I told em I never put that on there! So my bill will be a bit lighter per month now, lol…..well, not so much because I added the $8/month damage, theft, repair deal too.

  • Joel Vasallo

    Got the LG G2! Going to pick it up tomorrow in the AM. We shall see!

    • DJ SPY

      i’m trying to order the Droid Maxx but it doesn’t let me pick up in store

  • Bruce

    So, I can’t use the coupon codes for Note 3 pre-order, but it seems the system still lets me keep the Unlimted data on the Edge program.

  • JDotAdam

    You’d think they would’ve shut the site down or fixed things by now. Hmm…

    • DJ SPY

      Maybe they’re testing to see if people REALLY want unlimited. How many people upgrade because of this. ??

      • JDotAdam

        I can’t imagine such a reversal after their CEO basically said that unlimited data is unsustainable less than a week ago. I’m not sure how such a crazy glitch would occur, though. Perhaps there’s some sort of intent…

        • JoshGlazebrook

          I know. Seeing this “glitch” show up today after the CEO spouted off all that nonsense about “running out of gas” with unlimited plans seems so strange.

  • 1999sel

    They must have try to boost their 3rd quarter earnings with all the contracts renewal before their quarter end 9/30/13, LOL!

    • 6stringslinger

      I think that is EXACTLY what happened. This was not a glitch. It was done on purpose, unannounced, to get a lot of last minute business for the quarter, and to keep from happening what VZW felt was too great a risk for defection to other carriers. By not announcing it officially, they never have to admit to doing it for the above reasons. Another thing they have to gain is getting an accurate guage on how many people follow Droid-Life, as I would guess a full 50% of readers who have held off renewing their contracts so as not to lose unlimited data, will renew this weekend as a result of reading this report and comments. All kudos go to Kellex and Droid-Life. Hip Hip…..Hooooraaayyy!!

  • slow88lx

    Now I just talked to Brandi and she said Verizon is doing this on purpose. But they don’t know how much longer it will be available. I’m going to keep my order going and see how this plays out. If anything I’ll sell the device and pay the ETF.

    • Sporttster

      I think they probably saw quite alot of subscribers headed for the ‘month to month’ deal and decided they needed to keep these ‘unlimited’ folks onboard so they let this unheralded deal ‘slip by’. We get 2 more years of unlimited, they get two more years of our business. OR….consider this. Maybe they see something coming in the next year or so that could really disrupt their business, i.e. T-Mo really breaking out, and needed to lock folks down for 2 more.

      • Jonbo298

        The conspiracy theorist in me thinks Verizon is a little spooked seeing some numbers internally that churn is increasing. We’ll see in due time if that’s the case.

        I’ve been Month to Month since February and haven’t even bothered considering renewing with Verizon (until now), and even considered switching to T-Mobile depending on how my co-worker’s switch to them goes.

  • Artune

    So I went ahead and got the g2. Picked up in store an hour later and used the verizon30 promo code. Typing on it right now. They can’t go back on the deal.

    • JDotAdam

      Technically, they probably can. However, it would be terribly unwise of them, so I’m hoping that the pending PR nightmare works in our favor! 🙂 You’re probably more in the clear than those of us who haven’t picked up phones yet.

      • Artune

        Yeah maybe but VZW seems to be doing this on purpose so.

  • Just confirmed that transfer of upgrade also works. Working on getting my rep’s phone number now.

  • Mario

    For those of you who are picking up the phone tomorrow please let us know how it goes 🙂

    • JDotAdam

      Going at 10am EST 🙂 Will report back!

      • Jack

        My store opens at 11 AM. I will wait for your comment, comrade.

  • MMarquez661

    One question! I had a 3G phone, i did the device payment plan and got a 4G phone that i have now. I went ahead and did the upgrade for the same 4G phone and was planning on returning the phone I have now tomorrow (yes its within 14 days). Will i still be able to use my 3G phone even though im on a 4G plan????

    • Jack

      There is no such thing as a 4G plan. It’s just a data plan, so yes, you can.

      • MMarquez661

        Ok..Thanks. Also, my device is showing not shipping until October 21st.
        Do you think that risk them being able to cancel my order? I just don’t
        want to return the phone i bought on the Device Payment Plan, wait to
        see if this one will go through and if not then have to go to the store
        again to see if they will allow me to do the device payment plan again.

        • JDotAdam

          I imagine things go in this order of “probability of beating the system” – those who are picking up in-store have the best shot of keeping the phone, those who are having a device shipped within the next couple of days are next, then those who pre-ordered a device that is not in stock. As such, I cut my losses and picked the phone that was second on my list since it was available in-store. That said, we could all end up SOL or could all be happy. It’s a crap shoot, so I played the probabilities 🙂

    • MMarquez661

      Ok..Thanks. Also, my device is showing not shipping until October 21st. Do you think that risk them being able to cancel my order? I just dont want to return the phone i bought on the Device Payment Plan, wait to see if this one will go through and if not then have to go to the store again to see if they will allow me to do the device payment plan again.

  • 6stringslinger

    OMG! It worked! I went thru the process of ordering online, got all the way to pressing the final button to place the order, then I called VZW Customer Service to verify I could do this (for some miraculous reason) and still keep my unlimited data. She verified that I could do it! She cancelled my full retail price pre-order for the Note 3 and I went ahead and pressed the final button and ordered online. I got a confirmation email for Big Red moments later, confirming everything…kept same plan, kept unlimited..The Rep said I would even keep my $20 monthly credit which was part of the unlimited data promotion I signed up for a few years back. The email did NOT mention anything about that $20 discount every month, but Verizon never mentions that except on your monthly bill, so I am not worried. It WORKED!! Getting my Note 3 for $299 plus $30 activation fee, plus taxes, total of $350.94. Whole lot better than $699.00 full retail, plus tax! Thank you, Derek, BKShaw23, David, John, and Peter and Kellex and Droid-Life!

  • master94

    this with activation fee waived and Verizon 30 coupon I see no reason not to order the Note 3. Great day indeed. Glad I kept one line active on VZW after moving to Tmobile.

  • BC

    C’mon now. Bait and switch is illegal.
    click continue

  • Scott

    I can’t find the stupid window for the promo code!!

    • JDotAdam

      What phone are you ordering? If it’s a pre-order, you can’t use it.

  • JDotAdam

    Look: everyone is being told something different by the reps, so it’s really useless to continue posting your personal experience here. We’re getting varied answers because they really have zero clue. How often do they even get BASIC, non-glitch-related information correct? It’s hit or miss. I’m pretty sure they just blindly throw darts and hand you the result. Sit back, relax, and wait for the outcome or a formal response, as those are the ONLY ways you’re going to know what will really happen.

    • tyguy829

      Preach!

      • Scott

        I was told the same screwy stuff. My documentation says I’m safe. Nonetheless, it stays in the box sealed until I’m absolutely sure.

    • woobaker

      I got told it is an website error and they are honoring it while the error persists with that as a pre-ordering advise I dont see how they can go back on the deal..especially since I have a copy of the chat.

      • JDotAdam

        They’re not bound by anything their reps tell you, otherwise they’d be right more often. We’ve all been screwed over numerous times because we’ve listened to reps. For “Yes” and “No” questions, I’ve implemented a system where I call in about 5 times and just go with the answer that gets the most votes. It really is a sad mess over there in Verizon-Land :-/

  • sadf

    It’s funny how some reps are all “Yeah, you’ll keep unlimited” and others are “No, you’ll lose it”. Boils down to a few of us are going to have to activate our phones and then see what happens.

    Good luck to those of you who do! 🙂

  • spark

    I wonder if this is a sneaky way for Verizon to lock people up into new contracts before Nexus 5 is announced…and not for Verizon.

  • Landshark535

    Who knows, maybe this is the end of Verizon’s “New-Coke” saga and we can go back to unlimited data “Classic”. I just wonder what they would have change to make it not quite as good as it used to be?

  • Alex Vigil

    I was just told be a rep that I’d lose unlimited if I activate the line

    • slow88lx

      That’s what I’m being told.

    • Tim242

      The line is already active. The plan is tied to the SIM.

      • Alex Vigil

        They said once I activate the phone it’ll ask me what plan I want to change to. This sucks

        • Tim242

          They are lying, or misinformed. When you put an active SIM in, it just works. The phone doesn’t “activate.”

          • Alex Vigil

            No I think what they mean is it activates the plan. Its your “signature” on the contract.

          • Tim242

            The plan is already active on your current SIM. If you just put your SIM into a different phone, nothing happens.

  • Susan McMurray

    Well I did this. I kept my unlimited data plan and bought a Moto X. I used the Verizon30 discount. Too good to be true. I chatted with a sales associate. He said yes, they knew it was happening. They didn’t know why.

  • Fredy Nativi

    Just got my wife the G2 and Unlimited stayed And the 30% off coupon with bill to acoount.

    Thanks DL

  • ASDF

    Successfully upgraded one of my lines and kept unlimited. However the 2nd line did not allow me to keep unlimited. Still chatting with a rep to see if he can workaround the issue.

    He did state that this was a special for this weekend only.

  • BBQnBeer

    When does the 14 day cancelation window start? I preordered the IP5s for the wife and it will not be shipped till mid Nov. Will the window start when its shipped? Delivered? Activated? Today?

    • Jack

      I’m guessing it’s when you activate the phones.

    • tyguy829

      5S? Why not a moto x?

      • BBQnBEER

        Wifes choice. And in Gold

  • slow88lx

    Red alert!!!!

    Loree R.: I’m very sorry for the confusion with the data options. However with the most recent plan changes unlimited data was discontinued and even though it is being offered as an option due to the error you will be prompted to change to the tiered data plans at activation. Again I am very sorry for the error and I can access your account to review your usage to see which plan will be best. Would you like to continue with your order with me today?

    • Alex Vigil

      SON OF A!

    • Dfd

      They are stuck. My guess is they are telling reps to scare people this way because the site is still broken. I have proof of a new contract end date of 2015 with my unlimited data still there. By their own terms, any changes by them voids the contract and I’m free to cancel at no penalty. I’ll take that worst case. Wouldn’t want to do business with them anyway

      • Jack

        Did you already activate your phone? From what I’ve heard, as soon as you activate it, they make you choose a new plan.

        • Tim242

          There is no “activating” the phone. Your plan is tied to your active SIM. When you put that in another phone, nothing happens.

          • Alex Vigil

            You dont seem to understand. When you sign up for a new two year contract on a line thats already active, you’re “signing” that contract to continue your plan by activating the new phone. Activating means turning it on and using it for your phone number. Verizon gets the IMEI and ties that to your account. Yes your plan is active but your new 2 year contract doesn’t go into affect until you agree to it…which is taking the new phone and using it

          • Tim242

            I understand perfectly. You are agreeing to the contract, even if you never power the phone on. The phones don’t go through an activation like they used to. When you put an active SIM in the phone, it just works. I worked in an At&t store for two years.

          • Alex Vigil

            Then we’re in the same boat because I worked at the call center for two years

          • Tim242

            Which carrier? If Verizon, was it during the SIM days, or *228 to activate?

    • Tim242

      There is no “activating” the phone. Your plan is tied to your active SIM. When you put that in another phone, nothing happens. They are all saying different things. They are clueless.

  • Jay

    Can you delete this post so they don’t fix the “glitch?”

  • BBQnBEER

    On the confirmation email the email/unlimited data has no price. All other screens show 29.99.

    • Tim242

      Mine says 29.99 in the email.

      • tyguy829

        really? all of the screens during my order process showed Unlimited $29.99, but the confirmation email just says “LINE ACCESS W/TEXT $9.99 0711” Should I be worried?

        • Tim242

          Here is my email. I’m not sure if you should be worried or not : /

          • tyguy829

            oh i think it’s because yours is a pre-order. the normal confirmation email doesn’t list all of the “plan features.”
            edit: i took a screenshot of my order though, so hopefully that is sufficient.

          • MMarquez661

            Here is my screen shot, even the monthly total is lower and doesn’t include the 29.99 for unlimited. 🙁

        • Jack

          One rep I think said that this was normal. I tried it with my other line and upgraded a phone using the full retail price and it showed the same thing.

          • tyguy829

            ok, cool thanks. I think the people who’s emails are showing the unlimited were pre-orders. Most likely for the Note3

      • BBQnBEER

        Awwww sunnava… I hope that isn’t a bad thing. Everywhere said $29.99.

    • MMarquez661

      Mine just shown that too … What the hell….

  • Richard Guadagno

    Use code FIFTYRMN for $50.00 off

    • Jaxon Wright

      can anyone confirm this? Does it stack on VERZION30?

      • Jack

        Doesn’t stack

  • Sam

    Just ordered Note 3 and kept unlimited. Always been a CM rom guy with my Gnex, and dabble with other roms from time to time. Worried I’m going to lose this luxury with the N3. Should I be?

    • slow88lx

      I figure I can sell the GN3 for more than all other devices cost. So if I don’t like it I can sell/trade/swap my way to another phone.

    • Tim242

      I would be happy with just root. On my Note 2 and S4, I run TW ROM’s anyway. I’ve heard the Note 3 is tightly locked. We shall see.

      • Sam

        I know I’ll be happy with the hardware on this beast. Just hope my CM addiction can be dealt with (as I currently download the latest nightly…).

  • dailyjetso.com.hk/2013/09/%e6%a9%9f%e7%8e%8bhtc-one-max%e5%8d%81%e6%9c%88%e7%99%bb%e5%a0%b4/

  • Me

    I didn’t find a coupon spot for either the iphone 5s or Galaxy Note 3 orders. Was it just me?

    • slow88lx

      No I couldn’t either. I just went with it anyway. GN3 will be mine.

      • Alex Vigil

        You cant for preorders

    • Steve Bennet

      just live chat with a rep and they will apply it after you order. worked for me, $60 off for two lines

      • slow88lx

        O rly? Going to give that a shot….

        • slow88lx

          “Loree R.: I do apologize however the VERIZON30 promo code is not a promotion code we’re offering. What phone did you purchase?”

          • slow88lx

            Me: Darn, I guess I should have ordered with you to save $50 then.

            Loree R.: The $50 promo code does not apply to any phones that are listed for Pre-Order due to you not having to pay for the phone right away.

          • Guest

            try to get Thomas W! 🙂

          • Steve Bennet

            try to get Thomas W!

    • Michael

      verizon30 does not work with the iphone

  • Daniel Richardson

    well I did it.. got an LG G2 on the way.. I did notice that when I tried from the mobile version of vzw.com it tried to make me change my plan.. but the regular website did not. also used the Verizon30 code to save $60 nice!!

  • Steve Bennet

    thank you DL! upgraded to Note 3 and my wife to Moto X, chat rep confirms I am keeping my old plan and applied the $30 off to both lines.

    !!!!!!! now comes the wait!

  • Pdewet

    So do you have 14 days to just return and exchange the device or will they let you undo the whole upgrade process?

    • tyguy829

      If they do change you to tiered and you return the device within 14 days, your plan will revert to what it was before. If you open it though, you will owe a $35 restocking fee.

      • Pdewet

        Thanks…if this is the worse that could happen then I think it was worth a shot

  • jefbystereo

    Works! Wife just got a 5s. That will be a huge upgrade from her droid global. Verizon rep said it’s a glitch and as long as the contact is signed before they did it we are good.

  • Mike C.™

    Couldnt get the code with my Note III, I’ll contact customer service tomorow

    • Tim242

      Doesn’t work on preorders.

      • Steve Bennet

        it worked for me, I had to live chat with a rep and he applied it

      • Mike C.™

        that sucks but whatever…still got unlimited 🙂

  • Fd

    This has been going in since at least yesterday afternoon (maybe earlier). Shocking they still haven’t fixed it. They deserve this headache for incompetence. Hopefully we all win in the end!

  • Scott

    I’m probably going to regret this, but I just want to sleep on this for some odd reason.

    • thedonxr

      Its over anyway got one for my wife then tried to go back and get one for myself and it tried to make me pick a plan 🙁 but even if it doesn’t work you have 14 days to turn in the device and keep your old plan with unlimited.

      • SD

        Still works for me.

      • Michael

        still works for everyone

  • Riseonfire

    Worked for me. Hellllooooo Note 3.

  • Ferny

    its officially over now it kicks you off to 30 a month for edge max. as of 9 pacific

    • Omar Amer

      nope, still works for me. just now tried it and still showing unlimited data as an upgrade.

      • Ferny

        yeah i tried ordering a second phone and it showed unlimited went on to the next screen and said that unlimited is no longer available and the next up is edge max

        • Omar Amer

          strange, cant reproduce your issue. still showing unlimited for me.

          • Ferny

            ill try again.

          • Ferny

            ok so. i tried it on my line with the iphone to upgrade to the newest iphone and it will not allow me to do this but on my s4 line it allows me to keep unlimited and upgrade to any phone with unlimited. very interesting that its only on my one line.

        • JoshGlazebrook

          Still letting me keep it all the way to when I enter credit card details here. 9:24 pacific

  • slow88lx

    Where do I enter the VERIZON30 code? I’m on the last screen, I think and I don’t see it yet.

    • tyguy829

      it’s at the very bottom. it’s before the very last screen

      • slow88lx

        I don’t see it. Can anyone give my specifics as to what screen it’s on?

        • tyguy829

          There

          • slow88lx

            Must not be available for GN3 preorder…?

          • tyguy829

            nope, not for preorders

          • Alex Vigil

            I couldnt justify the same price for the MotoX and the G2. The G2 is far superior even though I really wanted the MotoX. If I could get the custom MotoX, then this would have been a different story

          • Jack

            moto x.. really? Get a g2 man. moto x is crap

        • Guest

          There.

    • slow88lx

      I said screw it. I already bought a GS4 off contract. Either the GS4 or the GN3 gets sold and I make out ahead….wish I could have made the coupon work though.

  • BOB Dudek

    Dammed if you do..dammed if dont..

  • Pdewet

    I think Verizon is going to set a sales or upgrade record tonight 🙂

    • Tim242

      Haha. Let’s just hope they like that and don’t reverse them.

    • Tim242

      It made me set a screenshot record!

      • Pdewet

        Lol me too. I took like 20 pics, printed the chat and had it emailed to me. Besides the unlimited data thing I didn’t want to be locked into a contract again but I’m on a family plan where everyone else used their upgrade so I’m stuck either way. Plus the Note III was just too tempting

  • SeanPlunk

    I rolled the dice and pre-ordered a Note III. I figure worst case scenario I’ll cancel the order before they ship if they don’t honor it. This community is awesome, thanks to everyone who tipped this off!

  • Jay

    I pulled the trigger.

    • Tim242

      I like that song.

    • ToddAwesome

      hey man, nice shot

  • Pdewet

    I just ordered the Note 3…had a chat going the whole way through and the rep assured me that my data stayed and that they will not be able to take it away after the fact. I also got a copy of the chat and took some screen shots so they will be in for a fight if that’s not the case. Fingers crossed. As for now I cant wait for the 10th.

  • Snow, but it can be effective is not easy.

  • SleepySensei

    just talked with verizon and they are saying this is a site error an all that have upgraded will be notified.

    • Tim242

      They are talking out of their @ss. They are telling people any and everything.

      • SleepySensei

        i didn’t really get that it was personal. just told me that they are aware of this and are fixing it. i still have the complete order screen up and began a chat to confirm all this.

        • Tim242

          Chat reps are saying 100 different things, just as the phone reps. They don’t have a clue.

          • SleepySensei

            for me i don’t think it’s worth the hassle. sadly, because i just bought the g2 2 days ago at full price. so i am paying close attention to this.

    • YankInDaSouth

      Notified of what exactly? That it’s an error and the order will be canceled? Or that it’s an error and everything will proceed as is?

  • morpheus282

    My wife and I were both due an upgrade, after several trips through the system I pulled the trigger on 2x SGS4. I never saw a place to enter the coupon or a place to specify that I wanted to pick up the phones at the local store. Did I miss something?

    • Sean Marcisin

      yeah it was at the last page. on the top it had option to select pick up at store, was very small.

      and discount was at bottom

      • morpheus282

        I didn’t see either one of those, and I looked at the page for at least five minutes trying to make the decision on whether or not to take the risk of losing my unlimited data. Crap.

      • morpheus282

        I got some clarification on the coupon code. It’s only valid on certain phones and the SGS4 wasn’t one of them. Here’s another interesting exchange during the chat.

        Me: I know you have nothing to do with any of this, but it seems like Verizon corporate spends most of their time finding new and creative ways of screwing their customers.

        Marissa: Actually, Verizon does care. We actually just had a promo last night, where unlimited data user could upgrade without changing their plan, and right now we’re offering activation fee’s for free.

        Evidently they knew all about it but just didn’t want to go so far as to let us know about it ahead of time.

  • BobButtons

    Hopefully this means a delay in any potential forced weening of customers off of unlimited data since many will still be under contract long after the 2-year mark since they ‘ended’ it.

  • Feed Jake

    So just ordered Note 3. Here’s how my chat went with the vzw rep.:

    You are now chatting with ‘William S.’

    William S.: Hi! My name is William S. with the Verizon Wireless Sales Team. I am available to answer your questions and help you place an order. May I have your name, please?

    You: I’m looking to preorder the Note 3 and the site is allowing me to keep my unlimited data plan. If I go through with this order, will my plan truly stay unchanged?

    William S.: Yes! I will be happy to stay with you to insure your order has been completed!

    You: So if I order the phone, and the confirmation says my plan is unchanged, it won’t get changed when I activate?

    William S.: That is correct.

    You: Thank you.

    William S.: No problem! Please let me know when you have a confirmation code

    You: The code it is showing is ********************

    William S.: Perfect! You are good to go!

    William S.: Thank you for your business and for choosing Verizon Wireless! Is there anything else I can help with today?

    You: So it says that my unlimited data is still there in your system?

    William S.: yes.. as of now it does! You are golden!

    You: Thank you very much. Have a great night.

    So here’s to hoping that Billy doesn’t let me down!!!

    • duke69111

      Love that. “as of now it does”

      • Alex Vigil

        I noticed that as well

        • Feed Jake

          The big thing for me is where he says that a change won’t occur when I activate the phone. Which a lot of people on here seemed concerned about. I know he’s just a sales rep., but he’s hired by Verizon and his word is company word. But the, “yes..as of now it does,” makes you want to check if their fingers are crossed.

          • Alex Vigil

            Just like I said in my last comment…Regardless of what they say after the fact, the site said unlimited and I entered into a contract with them with that for 2 years. It’d be a bait and switch if they didnt honor it. They can either cancel the order or fulfill it.

      • Feed Jake

        No joke. It made me nervous, but I figure with three lines on a family plan, if I raise enough stink over it they’ll either revert my plan back or let it go through. But I can afford to pay the ETF considering 2 of the lines are at the end of their contracts. They’ll see that and bend over and take it. Just like I have for the last 6 years with them. REVENGE!

  • Mario

    Just pulled the triger on a G2.. lets hope for the best…

    • Alex Vigil

      Welcome to the group. Just hope it works out.

    • burkett375

      Now we need some Dev support…

      • Skittlez

        it’s already starting. check out XDA

  • mshahan

    Got 1 order in, but when I tried the second the page says its not available anymore. Seems to only be happening on the Note 3. Called verizon, they had no answer as to why. Asked my to call back tomorrow.

    • Jack

      Try deleting the cache and cookies.

      I had the same problem, but it worked after I cleared all the browser data

      • mshahan

        I went through all the browsing history clearing, logged out and back in…still nothing. Of course when I woke up this morning and it’s gone. VZW CSR was of no help either. Guess at least the wifes line got upgraded.

  • asorrentino

    Honestly I just went to the best buy website and tried upgrading my line I previously did like 2 hours ago now and it allowed me since I guess it doesn’t register I already purchased the moto x on vz…but it let me and when I had to pick my data plan there was a foot that I can select keep current data plan…and that’s the blue htc one going for $49 right now…this is crazy

  • Kizaru Hiruko

    So, who wants a Galaxy S4 (black 16GB) with the MDK bootloader? I just pre-ordered myself a black Note 3!

  • Angryjoe21

    Too bad i saw this too late, the other stick in the mud is if you wish to charge it to the account, for those that prefer to, due to potential insufficient numbers you will be force into the iconic device portal and have to cough up funding on the spot for certain devices aside from ones already in pre order status. just FYI

    • Alex Vigil

      Agree. Had to pay off the CC and couldnt put it on the bill. Son of a!

  • Dustin Foreman

    I ordered an X, we’ll see what happens.

  • MReprogle

    A few weeks ago, I upgraded in amazon.com, and I still have my unlimited. I kept all y documentation to make sure they didn’t try to trick me in a month. At the end of my order it still stated having unlimited data, and they even sent me a letter in the mail, still reflecting this.

  • fritzo
  • Anonymous

    I got fed up with Verizon’s BS and switched to T-Mobile. And for some reason I feel like TM’s LTE is consistently faster then Verizon’s was. But that could also just be my S4 being better than my Gnex. Either was I’m glad to have a smaller bill with truly unlimited unthrottled everything.

    • Skittlez

      can’t wait to make the switch in december

  • Alex Vigil

    Ugh…I was planing on keeping my GNex until a new Nexus was announced but I cant pass this up. Just ordered the G2 with the VERIZON30 coupon. If this doesnt keep my unlimited I’ll be a bit angry

    • Jack LE

      Did the email for confirmation work?

      • Alex Vigil

        Got the confirmation email. Delivery by 10/3

        • skylog

          does it indicate unlimited anywhere in the email?

          • Alex Vigil

            Nope. All it lists is LINE ACCESS W/TEXT $9.99

          • skylog

            same. really hoped it would have been in there. i hope this works out, i just do not want to have to deal with a mess

  • me

    where do you put the coupon code when ordering a phone?

  • If you transfer your upgrade, it looks like it duplicates your unlimited data.

    • Sean Marcisin

      what do you mean? i transferred mine from another line and it didnt touch anything?

      • What type of phone did you transfer the upgrade to?

  • gmeyer

    This is no longer available as of now

    • JonathonFlores

      yes it is

      • Ryan

        still working on mine

  • Kie

    I just want a 32gb Moto X… Sigh.

  • BrandonFlecksteiner

    @ Daniel Who are the special customers?

    • Daniel Clifford

      In their words: “Those that the website is allowing to keep the unlimited data.” So obviously, that is them trying to cover for an error.

      • skylog

        i hope you are right. i just do not want to activate and then be stuck.

        • asorrentino

          I’ll be waiting to activate until I hear further from kellex

          • skylog

            do you mean here, or personally?

          • asorrentino

            Here…unless he wants to personally tell me which I wouldn’t mind lol

          • skylog

            haha, i agree. i guess i will simply wait and see how it plays out. i will have read up on the 14 day period…

  • Guest

    At this point I’d go for it if I were any of you on the fence. No way they can stick you with 2gb under a two year contract. Worst is yu probably just revert back to what you have now. If they try to screw us after the fact, I won’t be giving them my business anymore anyway.

  • Daniel Clifford

    And….took the plunge. Talked to 3 reps. All said that “special customers” will be able to keep the unlimited data. Saved all 3 conversations as back up in case anything happens.

    • skylog

      talked or chatted online? i can not for the life of me get to chat, and now it is after 11, i can’t even talk to anyone on the phone

      • Daniel Clifford

        Chatted online. That is how I was able to save the conversations.

        • skylog

          thank you. i talked to one rep on the phone and could not get really any comment at all. i just do not know how to proceed, with regards to even activating it or going to the store and talk/demand with them

          • Daniel Clifford

            Try the chat again. I went for it hoping that they will honor their screw up. If you wait for a store, the glitch may be fixed.

          • skylog

            haha, i can’t find a way, or i would

    • Radgatt

      I guess I’m special.

  • dannyWHITE

    At this point I’ve become accustomed to always connect to wifi since it’s pretty much everywhere. And I used to average 15GB’s a month especially during football season.

  • Sporttster

    If it truly was a ‘glitch’ it would be fixed by now….IMO….been long enough.

  • YankInDaSouth

    This looks to be a legit glitch! I just ran trough the process …

    • synplex

      thx Greg! =-D

      • YankInDaSouth

        yeah, realized after I blocked out my name I forgot to do it in his text LMAO!! Hey, I was (and still am) giddy as hell!!

        • synplex

          lol. Sry I had to point it out

          • YankInDaSouth

            No worries 🙂 Honestly not sure why I didn’t want folks to know my name, not like they can do anything with it LOL

          • Greg, is that you? From up north? …jk

            I just did the same thing and a lil nervous to see how this pans out!

          • Haroon Dar

            u know surprisingly its letting me keep unlimited with edge i wonder how that will pan out later

        • Droid 1967

          i know your name….
          eagle1967

    • crazed_z06

      hahaha nice… these verizon chat reps are probably having their most exciting night at work ever…

    • Kisuk3

      Smells like a trap to me, Verizon reps are never that forthcoming or clear.

      • YankInDaSouth

        Can’t see how they can reneg it when nothing throughout the process prompts you to change … BUT, we are talking about Verizon LOL

    • jdhas

      Kyle is SO FIRED.

  • cknight91

    I just upgraded to the G2 at the subsidized price and was able to keep unlimited data…but that’s only because I had a Microsoft badge 🙂

  • BrandonFlecksteiner

    It seems BS but the rep is only saying its an error with the site.

  • Bos

    Hi guys if you did this tonight I’d say you aren’t in the clear yet. I noticed this yesterday and put my order in around 1pm. My new contract end date didn’t show up online until later last night after the phone was shipped. I figure if they try to screw me now they’ll be voiding their own contract and I’ll just cancel and take my business elsewhere.

    I’m still nervous but you guys who did this tonight just pay attention. I can definitely see them canceling these unshipped orders since this news seemed to spread so fast.

  • dash8w

    I checked the Verizon website yesterday and went through the upgrade and was able to keep unlimited data. I canceled and went to the Costco store kiosk and got a new phone. I was able to keep unlimited data there too. I believe Verizon will have to honor the upgrade.

  • BrandonFlecksteiner

    I’ve been talking to a rep via the chat and he’s told me. I will probably lose the unlimited when I activate the phone.

    • Sean Marcisin

      ask what happens if you just swap sims

    • Tim242

      If you already have a SIM, there’s no activating. The plan is tied to your SIM.

      • theycallmerayj

        My rep said that once a new phone is activated it notifies their system of the plan that is needed. I asked the question of swapping sims and he said it won’t matter. Once the new phone is activated it will notify them that the plans need to be switched.

        • Tim242

          That is a flat out lie. They are clueless. If that were the case, buying full retail or on the street would do the same.

          • theycallmerayj

            Yeah Idk, my thoughts are even though I agree with what you are saying I wouldn’t risk it cause I think VZ isn’t going to let this fly. They will find a way to make people return the phones or no unlimited. Just my 2cents

          • Sporttster

            I’m smelling a troll ….how bout you, Tim?

          • theycallmerayj

            You can think I’m trolling all you want I’m just giving my opinion. I just bought a Dev. Maxx for full retail so idc one way or another.

          • Tim242

            Yeah, the plan is tied to the SIM, not the phone at all.

  • theycallmerayj

    Ashton from cust. service says it’s a glitch as well. Also stated that once they activate the device it will prompt them to change to the new plan.

    • Tim242

      They can’t change it without your consent. You just out a SIM in it.

  • Ronald Bernard

    This is what I was told a

    Ron Bernard: let me ask you one more thing. it did not make me change my plan. it left my unlimited data. is there a chance Verizon will change that or can they not seeing the transaction is done. If they try to change it I can just cancel the order right

    Achuanti: You can cancel your order if it changes you data you will just contact customer care. s far as Verizon trying to change the unlimited:

  • Jason

    Was chatting with sales rep and was told the entire time that everything would stay the same (including the $20/line discount). While in the process of tracking down my family members to see what phone they wanted I just got the following:

    “Theresa: I have just been told that once your order goes through the data will change to 2gb for $30”

    and

    “Theresa: Verizon is working on this as we speak.”

    Would think those that got in already are fine, but I do not have the chat history to back it up and cannot pull the trigger.

    • synplex

      Im telling you they already know this site and article by name!
      Verizon will shut this glitch Down asap.

    • Sporttster

      If that’s the case, lots of returned phones and a whole HELLUVA lot of very pissed off ‘former’ customers!!!

      • Ryan

        I bet they let the orders that went through already stand. In the big picture there can’t be THAT many people that know about this and could take advantage if it…..

  • theycallmerayj

    I’m waiting on chat right now but my thoughts on this are why risk it when you don’t know what Verizon could do or say after the fact. We have already seen the VZ doesn’t really care about what their customers think when it comes to unlimited data plans.

  • Daniel

    I upgraded to the HTC one last night at best buy…. Still unlimited data. My wife upgraded to the HTC one this morning at best buy (different family plan)…. She had to get 2Gb data. Boo

  • Guest

    I also spoke to customer service on the phone and he said that the plans probably will change.. He said that just because you have completed checkout, that does not mean that the plan is locked into place.

    • Sean Marcisin

      but if that was the case, whats stopping them from changing allour plans whenever they feel like it?

  • bakes1810

    I’m currently in chat with a representative and she is saying that the plan can change once it is reviewed.

    • Tim242

      I don’t buy what she’s saying. The confirmation email shows unlimited. They can’t change that.

      • bakes1810

        I also spoke to customer service on the phone and he said that the plans probably will change.. He said that just because you have completed checkout, that does not mean that the plan is locked into place. He did say that if it does change you can return it within 14 days. Then you have to call customer service and corporate will probably give you your unlimited back, but it is not automatic.

      • synplex

        Yes they can and it will be once the COntract is reviewed on Monday. Trust me it has happened to me in the pass.

        IT VERIZON PPL, ITS A TRAP!

        • Tim242

          Confirmation email says unlimited. I don’t think they can change that. If they do, they would have to let you cancel the order and give you your unlimited plan back.

          • synplex

            ….and they will. (hopefully)

  • Ronald Bernard

    Yes……just ordered MotoX and had billed to my account! If the Nexus 5 works on Verizon. I am going to be very sad.

  • Goldenpins

    Had a friend in Idaho two days ago able to upgrade also. I didn’t ask how or why because shes not technical. It was over the computer… so it must be real after reading this.

  • skylog

    well, i bit. we will see what happens. so, what would be the best way to go about this? that is, the safest way to go forward without risking anything? should i take my phone to the store when it arrives, with my screen shots? should i talk to them, then proceed? activate when it arrives? use the sim in my galaxy nexus?

    is it even worth it at this point? cancel the order? refuse the package?

    really, i am looking for any advice.

    • Tim242

      As long as you didn’t order a Moto X, G2, or iPhone…you just pop in your SIM and go.

      • skylog

        or…cut it down and go?

        • Tim242

          Yup.

      • AdAdObEc

        I ordered a G2, picked up in store, rep took sim out of my GNex and put it into the G2. She didn’t understand how I was able to keep unlimited, but she verified that I still do…

        • Tim242

          Does the G2 not use Nano SIM? That’s what my search turned up.

          • synplex

            no. micro

    • synplex

      Best case scenario is you can call the Retention Dept. to void your new contract within 14 days and beg for your Unlimited data back. They have the Power to return your unlimited data plan.

  • Adam Truelove

    No amount of data is going to keep me with Verizon at this point.

    • synplex

      and you are going to who next? ATT or TMO? …. good luck with that

  • synplex

    I just got off the phone with a Verizon rep know already knew about the “Droid Life Site”.
    He stated that a rep next to him just got off the phone with someone who was questioning Droid life’s claim to keep unlimited data with upgrades. I told him that Droid life just posted that “currently” Verizon’s site is allowing us to check/keep our current unlimited Data plan. Either way he told me it would probably be over turned on Monday , once the new contract were reviewed, and we would be put on a Tier Data Plan. Im sure that at that point we can fight to void the new contract/plan within 14 days and be returned to our previous Unlimited data plan.

    • Tim242

      They’re probably just saying something. Regardless, as you said, we have 14 days.

      • skylog

        so, if i am correct, we are safe up to 14 days, even with activation? any fees? given it was their “mistake?”

        • Tim242

          I’m sure we would still have to pay the upgrade fee after 3 days, not sure on restocking…pprobably though.

  • MMarquez661

    I bought a new phone on the 20th using the device payment plan. Should I order the phone using the 2 year contract price and then return the device I have now ? What do you all think??

  • Unlimited for life

    YESSSSSSSSSSSSSSSSSSSSS ….. after so many months…thanks droidlife…now I know why I should visit DROIDLIFE….

    Got G2 for 139 and Droid DNA for 49 (wife)…..

    Please god please….hopefully when I activate I am not screwed…..

    Yaaaaaaaayyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyy

    • Tim242

      Congrats! We all have our collective fingers crossed!.

  • Jenroton

    Didn’t work for me… I have corp unlimited.

  • mendy817

    just did it… seemed like a no-brainer to me! kept my unlimited data, got a new phone, and if i don’t want the phone i’ll just sell it for twice as much online

  • outsider1960

    Yes!!!!! I called Verizon and spoke to support and with through ALL of the vagaries and possibilities and he stated what Verizon will probably do, as he knows it is a “glitch” in the system that is allowing this….he said Verizon will probably NOT announce or publicize that “glitch” and simply allow the “few” of us who were able to order and to upgrade….that they would simply allow us all to keep our orders as is, but stop the “glitch” to prevent any further orders. He made no promised obviously, but this sounds very logical to me. My order went through just fine for Note 3!!!!! Keep your fingers crossed they don’t come back and either ask for the phones back or attempt to switch us to a different plan. If either happens, we just revert back to where we were. We shall see… 🙂

    • Tim242

      Fingers crossed! Preordered 2 Note 3’s.

    • synplex

      Did you just post this 3 Times on 2 different Screen Names???

      • outsider1960

        Yea…my bad…thought it didn’t post as connection went down. Sorry..

    • 6stringslinger

      Same for me. Cancelled my full retail pre-order on the Note 3 and renewed for 2 years at the subsudized price of $299. Kept my unlimited data, all things the same! Already got the confirmation email for Verizon.

  • jdroid

    I just pre-ordered a galaxy note 3 with the order saying my unlimited data plan is intact. Will see what happens.

  • Oz

    just got the HTC one with it, thanks for the info

  • Renny

    Question does verizon allow switching numbers between lines so I can have my wifes unlimited plan? Im tempted to go ahead and preorder the note 3. So tempting…..

  • kevinh52

    For the motox it takes the nano sim. Since the GNEX is a micro sim. Whats the best way to do this swap? Is it the cut to fit method (link below). Or is there a better way. If it comes with one in it. Or if i had a un-activated nano card, could i just pop that one in and activate? http://www.droid-life.com/2013/08/07/how-to-cut-a-micro-sim-into-a-nano-sim-for-your-moto-x/

  • morpheus282

    “remember that the “VERIZON30″ coupon code still works…”
    When does the system give you a chance to enter the coupon code?

  • haupman

    I am guessing there is no way to get the Note 3 with the coupon because it’s a pre-order. Is that correct?

    • Tim242

      Correct : (

  • rwp5028

    So I did this a little while ago and it worked, I did store pickup for tomorrow. Are we thinking I should convert my Gnex Sim to nano sim for the G2? Or just activate with whatever Sim card I pick it up with?

    • Sean Marcisin

      cut your sim seems to be best option

      • kevinh52

        Thanks,,was looking for that info,, just posted above before i saw this.. Thanks

      • duke69111

        can Verizon not switch the sim card if it was already activated on the other line?

  • hihi

    where do i input the verizon30 code if im pre-ordering the galaxy note 3 does it not work?

    • el oso borracho

      There is no verizon30 code for pre-orders. That only works for released phones – that is why there is nowhere to input it during the ordering process. I confirmed that with customer support.

      • asorrentino

        got my wife a iphone 5c an hour ago and no spot for the coupon code either…but used it when i got me a moto x

    • rwp5028

      I believe it was near the end of the order process in a box near the bottom of the page.

  • outsider1960

    Yes!!!!! I called Verizon and spoke to support and with through ALL of the vagaries and possibilities and he stated what Verizon will probably do, as he knows it is a “glitch” in the system that is allowing this….he said Verizon will probably NOT announce or publicize that “glitch” and simply allow the “few” of us who were able to order and to upgrade….that they would simply allow us all to keep our orders as is, but stop the “glitch” to prevent any further orders. He made no promised obviously, but this sounds very logical to me. My order went through just fine for Note 3!!!!! Keep your fingers crossed they don’t come back and either ask for the phones back or attempt to switch us to a different plan. If either happens, we just revert back to where we were. We shall see… 🙂

    • el oso borracho

      Yep, and even if you don’t want a new phone right now – do it anyway, sell the phone for $20 or $30 off full price when you get it, and now your next full-price phone purchase has been subsidized by $3-400. As long as you didn’t intend to switch carriers in the next 2 years, it’s a win.

      • Sporttster

        Saves a crapload of cash doing this. Wasn’t planning on upgrading anytime soon as I was saving the $700 I knew it would cost for a new phone. So I had to really scramble to figure out which phone to get ASAP. Went Note 3. Have everything I needed: SD card, large batt, huge screen, lots of power, 3gigs ram! Yep….pretty easy decision….

        • Tim242

          Great choice! : )

  • asorrentino

    not the website for it but i hopefully took advantage of an amazing glitch tonight and upgraded my wife’s phone to an iphone 5c and it wont let you use the coupon code…never gives you an opportunity…but i used it on my moto x i got for myself

  • SamBoy

    “And last, remember that the “VERIZON30″ coupon code still works, so $199 phones are $139.” am I not doing the math right because 139 would be 50 dallars off?

    • staticx57

      199-139=60

    • synplex

      your math is wrong.
      $199-60=$139

      • SamBoy

        You are correct now what’s the deal with it in the post.

  • terminator1515

    Yes!!!!! I called Verizon and spoke to support and with through ALL of the vagaries and possibilities and he stated what Verizon will probably do, as he knows it is a “glitch” in the system that is allowing this….he said Verizon will probably NOT announce or publicize that “glitch” and simply allow the “few” of us who were able to order and to upgrade….that they would simply allow us all to keep our orders as is, but stop the “glitch” to prevent any further orders. He made no promised obviously, but this sounds very logical to me. My order went through just fine for Note 3!!!!! Keep your fingers crossed they don’t come back and either ask for the phones back or attempt to switch us to a different plan. If either happens, we just revert back to where we were. We shall see… 🙂

  • Rayray

    I haven’t tried online, but when i went in to upgrade my phone, i was able to keep my unlimited data. It was at costco but they said i should be able to do it at a verizon store too because it is only a phone swap and not a plan change. Anyone can upgrade their phone and keep unlimited data.

  • jon

    moto x with the 30% discount or the droid maxx at full price?

  • Ryan

    Just had a thought…..what if I never activated the Moto X I ordered and just sold it right away. Verizon can’t change my plan if it doesnt get activated, and isn’t going to know if I sell it. Right?

    • Tim242

      Correct.

      • Ryan

        I guess if go to activate it and they say I have to change my plan I have a backup plan lol

        • Tim242

          I have my fingers crossed for ya!

    • asorrentino

      was wondering the same thing….but i dont know if anything happens if we dont activate it because i ordered one and was going to do the same

    • tyguy829

      won’t it change your plan once the person you sold it to activates it? So i think you’d you’ll be out unlimited data and a moto x lol

  • Sean Marcisin

    i ordered mine to the store, if they say they have to switch my plan im not taking it

    • Tim242

      Order online!

      • Sean Marcisin

        i did order online im just picking up in store

        • Tim242

          As long as it’s the same SIM, you just pop your SIM in. The plan is tied to the SIM, not the phone. If you ordered a Moto X, it may be tricky.

          • Sean Marcisin

            i have a GNex currently , dont know if it fits?

          • Tim242

            My Gnex SIM has been in a Note 2, S4, and soon to be in the Note 3.

          • Sean Marcisin

            your Gnex SIM is a whore! lol and okay. i will pick phone up tomorrow and just change SIMS

          • Tim242

            I live vicariously through my SIM haha Which phone did you order?

          • Sean Marcisin

            G2 , if I cant unlock my bootloader I might as well have the best hardware specs

          • Tim242

            The G2 has a nano SIM. So, you may have an issue. If you can cut yours down, you’ll be OK. If not, you’ll have to activate the new SIM and hope for the best.

          • Sean Marcisin

            i’ll cross my fingers and try cutting it. i know ive seen a guide somewhere 😉

          • Droid 1967

            not need to unlock bootloader loki and root are already available
            not as clean cut as unlocking bootloader but gives you same ability for roms and kernels

  • jon

    Jon: It says online that if I upgrade to a new phone I can keep my unlimited data

    Jon: I just want to make sure that’s accurate

    Brandi: Yes if that is what it is telling you the yes.I can be here through the order with you.

    Jon: I just want to make sure I can keep it.

    Jon: I don’t want to lose the unlimited data

    Brandi: Yes if that is what the order is telling you then you definitely can

    Jon: thank you

    Brandi: You are very welcome. 🙂

    Brandi: When you complete the order can you give me the confirmation to make sure it went through for you?

    Jon: yes

    Brandi: Thank you

  • StewInAShoe

    This seems to be working on bestbuy.com too. Last night I was able to upgrade to the blue HTC one and it let me choose “keep my existing plan”.

    • Sporttster

      That’s a nice phone and my second choice. Went Note 3. Had read that the charging takes forever on the One and that I can’t live with. I have a older Galaxy tab tablet that takes forever and a day to charge and drives me up a wall. That is my NEXT upgrade target!!

  • Bill Slowey

    Since there will not be another Nexus on VZW any time soon. I went ahead and ordered the Moto X and it said I do not have to change data plans. Kept the unlimited data. Also used the Verizon30 code and saved another $60.

    • fritzo

      did the same thing. saw this glitch thursday night, and was scared to buy it. if this doesn’t work i’m returning the phone and keep unlimited data!

  • soap

    Tech support just said this .. “Lauren: Okay. They said it’s just going to default you to the $30.00 2GB data plan. you can’t keep unlimited data unless you pay full price for the phone.”

    • Tim242

      You put your SIM in, and go.

      • Godzilla

        your man tell ya that? lol

        • Tim242

          Ha look at you, you are on it tonight!

          • Godzilla

            beer

  • OckteaseVerizon

    just chatted with 3 different reps all told me the same thing . If you select that option you will NOT keep unlimited data . you will in fact be dumped into the 2 gb plan . its a glitch due to the free activation weekend

    • Dollyllama

      My order confirmation states otherwise.

      • Ockteaseverizon

        i hope for your sake it works . it’ll be a biatch to loose that . i been bouncing upgrades to other lines and transferring device back to my line for a while to keep mine . im not gonna take this chance.

    • they call me Rob

      I had a feeling this was going to happen – looks like I’ll pass on this glitch. I couldn’t really decide on a device anyway, and I’m going to try to move my family plan over to AT&T.

    • Sporttster

      If that were true, boy would they be having a TON of returned phones coming at em!! I don’t believe it is…at all….

  • Sporttster

    Does the Note 3 have standard sized sim or is it the smaller version??

    • Jim890

      The smaller size..

      • Tim242

        It’s micro, not the nano.

    • Tim242

      It’s a micro, not nano.

  • Moomeez

    I want to use an upgrade that is on a 3G line with my dads Blackberry. When I go through the process it is letting me keep the unlimited but is removing 3G “features” for 4G options. If I never upgrade on his line is this going to jack up his BB?

  • duke69111

    Not sure this is worth the risk when both my phones are available for upgrades and one is a feature phone.

  • Ryan

    Just my luck, spent $450 on an HTC One this week. Used the upgrade on my line to get a Moto X anyways – I can try both and give the other to my wife.

  • Sean Marcisin

    Just got the G2 , wanted a DE but couldnt pass up this savings

  • Godzilla

    🙂

    • Dustin Casper

      Unlimited data, she would get old way faster.

      • Godzilla

        I dunno about that. Have you seen what she can do? hehe

    • Trevor

      She looks like she’s 12. Therefore, not her. I choose unlimited data over guaranteed jail time.

      • Godzilla

        Ashlynn brooke looks 12? LOL

  • rco

    Didn’t work for me… But I’ve been month to month since June, wonder if it’s related?

  • Ronald Bernard

    God dam it….doesn’t this figure. It no doubt is working but my ass is broke until at least Monday. With my luck it won’t work anymore……FML!

  • Guyute

    I’m on the phone right now with customer service, and she is telling me that as soon as you activate the new device is when the system with switch your package to the defaulted 2GB package.

    • Tim242

      They are lying. The plan is tied to the SIM. Put your SIM in and go.

      • tyguy829

        but they moto x takes a nano sim. will i have to cut my current micro sim then? or will i be fine switching my service to a new nano sim

        • Tim242

          Not sure on that one. You can try cutting it down. That could be tricky I’m sure if you do it and it changes, it would reverse back if you return it.

    • tyguy829

      that’s what they told me. i just ordered a moto x, and then will call before i activate it. if it turns out that i will be switched to tiered, i’ll just return the phone and fight the restocking fee on the basis that i ordered the phone under the condition that i would be keeping unlimited. I’m a bit nervous though….

  • Crazy_electric_assassin

    My brother just called and got his Moto x rep told him she wasn’t going to tell her boss so more people could do it

  • Brian Norris

    You all are doing it wrong…ordered an iphone 5s….going on ebay the instant it gets here

    • Godzilla

      LOL, nice

    • thedonxr

      Smart! Buy the iPhone 5s, turn around and sell it for cash, use cash to buy developer edition moto x!

    • They aren’t shipping until 10/14, I’d be worried Verizon would realize the problem and cancel the order.

    • Lee McLaurin

      It forces you to choose a data plan when you select Iphone 5S. Weird.

  • they call me Rob

    I gave it a shot with my account and its working, but I didn’t pull
    the trigger. I’m not sure if I want a Moto X of an HTC One. The X would
    seem like a logical update to my GNex but eh HTC One seems like the
    better pone – but it’s still locked down and I don’t see that changing
    anytime soon.

    Bah.

    • Sporttster

      Jump or lose the opportunity is my thinking. Hard to pass up saving so much $$ keeping unlimited….could not pass it up….

  • Joshua Mowry

    I have unlimited data through VW and was wondering if there was a tethering app that works with the lg g2?

    • Godzilla

      id be surprised if foxfi didnt work considering they like to mirror samsung software and drivers

      • synplex

        Foxfi Wifi tether doesn’t work. You have to use the method I mentioned. Search XDA

        • Godzilla

          ill take your word for it

    • synplex

      There is a way to wifi tether on the VZW G2 search XDA forums

      • Joshua Mowry

        I have been looking them over for the past hour and I am not finding it? Would you be able to offer more specifics?

      • Joshua Mowry

        Do you have something more specific to go on? I have been looking on xda forums for the past hour and can’t find anything.

  • Tim242

    I just upgraded 2 lines to Note 3’s. Unlimited still in tact. I’m more nervous than a whore in church.

    • Godzilla

      Dont you mean ………oh nevermind

      • Tim242

        Yeah, that too : )

    • umbrellacorp

      I just upgraded to a Note 3 pre-order as well. Hope it goes through! That is one beast of a phone. It initially gave me an error about making the phone global but I went back and unchecked a box and said I would use the same SIM card.

      • Tim242

        Yep, just put that SIM in and rock it!

        • umbrellacorp

          What do think I could get for my Samsung Galaxy SGIII 16GB?

          • On Swappa for around $200 or more!

        • Haroon Dar

          make that 3 for note 3

          • Ben Landwehr

            That would be four! Don’t get your hopes up too much, but, there’s rumors on XDA that it may ship by Monday too. Take that with a grain of salt, obviously.

          • Me four!

  • Sporttster

    Kept unlimited and a Note 3 at reduced price coming my way Oct.10th! Good thing I came here today. Just saved oh about $350!!

  • Just upgraded to Unlimited lines at 9:18pm successfully!

  • Jeff

    Just talked to 611 too. The rep stated if it allowed you to do it and confirm the order Verizon will not take it away after that.

    • antinorm

      Front-line representatives are often more clueless than customers. Never trust anything they say.

  • duke69111

    If they do decide to charge, can I not just return my phone and get back on my old plan with unlimited?

    • tyguy829

      i was wondering the same thing. i believe the “plan change” wouldn’t take effect until you activate the sim anyway. but once you do that, not sure what happens.

      • chris125

        wonder how that would work if you already had a sim and just transferred it into the new phone since it technically wouldn’t be activating a new sim?

        • asorrentino

          thats what im talking about….just ordered a moto x and i already have an s4 with unlimited i bought straight up…..just putting that card in the new phone

          • chris125

            well the s4 uses a larger sim than the moto x so they may get you that way with the nano sim the x uses

    • Jonbo298

      If they modify your terms after activating, it’s basically breaking the terms of the contract and they should be covering the ETF if they choose to do that.

      • tyguy829

        right but if them covering your etf doesn’t let you get unlimited back…

        • Jonbo298

          Fight them enough in the chain and someone will budge 😉

      • chris125

        that would probably work better for verizon. They get you off your unlimited and no way to go back after they paid your ETF

  • Confused??

    Verizon site wouldnt let my NOTE 3 preorder go through unless i used a credit card for billing . they always used to let you just bill your account and pay on the next statement . according to the REP they said NOTE 3 can NOT be billed to the account for a preorder due to the higher than usual cost . After its release than you can bill to account ?!?!?!?!?!?!!? any one else experience this

    • Tim242

      Yeah, I had to use a card as well.

  • Anon

    Any reason this would effect the ‘Talk & Text Plus Data $20 Disc’ i get on my line currently?

    • tyguy829

      i have the same thing. i’m guessing no since the glitch is not changing your plan at all. I just ordered a moto x for myself, but i’m going to hold off on activating the sim until i hear what happens to others.

      • Sporttster

        I have a Corporate rate and discussed with Rep and no change, it’s there. So I would guess any other would still be there as well

    • Jonbo298

      Hard to say. I know on my account I get a 20% discount on the data and even if it somehow went away, it’s worth it to lock in Unlimited for 2 more years.

    • teh_Jughead

      I 2nd that. If I lost that $20 off per line promotion and my 25% I probably wouldn’t be on Verizon anymore. Right now we’re paying $207 after tax for 4 smartphones with unlimited data. Would be cheaper if I had the 4th line when we got on that promotion with the $20 discount. I would hate to lose that.

    • Sanitarium09

      I chatted with a rep about this and he said I would keep it. This was the one thing holding me up in upgrading. I also saved the chat. So, new phone, same plan and 2 more years of unlimited data locked in.

    • 6stringslinger

      I called a CSR before I completed the order online, and she said definitely, absolutely, positively, I would continue with my same plan, including unlimited data AND the $20 monthly credit from the promotion I have had for over a year! I placed the order, the confirmation email said nothing about the $20 discount every month, but my plan never has shown that promo discount on their website. The only place it ever shows is on my monthly bill. So, I think I’m good to go!

  • David Molina

    About to preorder a Note 3, I’ll see if this thing works for me too.

  • asorrentino

    i upgraded my wife to an iphone 5c and upgraded my galaxy s4 that i bought at full price to a moto x about an hour ago and had unlimited stay on both phones….we’ll see what happens im not activating either of them until kellex updates this website if verizon f’d up and will honor it….if not both getting returned

  • Guest

    You: So you’re saying if I go ahead with this order, despite it saying I’m keeping everything I currently have, it will undoubtedly be changed to a tiered service? Thats what I want to now. Because all I need to do is click “Submit Order”.

    You: know*

    Lauren: Yes. Verizon doesn’t offer unlimited data. What I can do is help you get a plan that fit the amount of data you use a month. The only way again to keep your unlimited data is by ordering at the full retail price.

    You: hmm

    You: See you just told me that since it didn’t ask me to change to tiered data that I could just go ahead with the order. Was that just a ploy so you could get me to switch to tiered?

    Lauren: Correct and i also stated that you order the phone at full price to keep your unlimited data and discounted pricing you do the GB plan. Let me try the process and see what comes up.

    Lauren: May I have your cell phone number?

    You: Do you have a tiered data plan?

    Lauren: Yes we only have GB data plans at the moment. If you give me your cell phone number I can recommend you the best plan base off your data use.

    You: No no, I mean personally

    You: Do you, yourself, have tiered data.

    Lauren: Yes me and my family share 6GB of data I have four lines and we never go over.

    You: Do you not use the internet at all then or only in emergency situations?

    Lauren: Yes we use the web for all things Facebook, Intagram, Tweeter sometimes, and basic web access and more and that’s for all of my lines.

    • chris125

      haha tweeter

      • umbrellacorp

        I lurrrrv tweeter!

    • Bill Hill

      Go home Lauren, you’re drunk

    • David Osborn

      Do they have cell phones in India?? hehe

  • standardsdt

    It still shows Email & Web Unlimited for me on my upgrade as 9:09pm…

  • Malcolm James II

    I was wondering about this. I upgraded to a Moto X the day it came out and chose the 4GB/month plan. I still currently have unlimited weeks later.

  • duke69111

    Do I hit the submit button or not.

    • burkett375

      doooooo it…

    • 6stringslinger

      If it says you are keeping your same plan, DO IT! I did, about one hour ago, and it worked..kept unlimited data…everything in the plan stayed the same. Already got the confirmation email from Verizon.

  • Brian Burns

    Does anyone know if this will work if you want to upgrade to the Blue HTC One at BestBuy?

    • chris125

      probably not as this seems to be a verizon site glitch

      • Brian Burns

        hmm probably wont be chancing it by upgrading then

  • drudometkin

    I was able to upgrade my g/f line to a moto x and keep the unlimited about an hour ago.. Great, but went back in right now to try and upgrade mine and it wanted me to change my plan. wtf is going on?

    • chris125

      ha should have upgraded your line first. Sacrifices you make for the gf lol

  • Godzilla

    ….

  • Bharath Kannan

    not working for me for some reason, keeps making use the 8gb share everything. Doesnt matter though because im not interested in any of the phones currently

  • Godzilla

    Data cap to right of them,
    Data cap to left of them,
    Data cap in front of them
      Notifcation texts chiped and thunder’d;
    Verizon threatened them,
    so the customers left,
    Into the jaws of greed,
    Into the mouth of Obama
      Rode the unlimited.

    • umbrellacorp

      lolwhut

  • Such

    Wow this is pretty crazy stuff. I was able to upgrade my line a few minutes ago, I ordered a black Note 3 and everything went through smoothly. I was able to go through the process and it never asked me to change my data plan, took screen shots and the confirmation email confirms Unlimited Data, so hopefully everything worked out! Pretty confident that Verizon has to honor the upgrades since what ever’s going on is on their end. Thanks for the heads up Kellen!

  • Dustin Casper

    Welp. Not sure if scare tactic or…

    • Skittlez

      why did you do this?! now maybe they’ll get someone to fix it!

      • Dustin Casper

        He already called, so why would it matter that I’m chatting?

        • Dustin Casper

          Also, if you read the “Customer Agreement” before you order it says that they can make you switch to tiered if what you have is not a plan they currently offer. Just looking out for people.

          • Skittlez

            respec

    • crazed_z06

      The reps are just as lost as everyone else… I chatted with one and he basically said, “If it’s letting you do it, then good for you.. Go ahead and order”

    • Godzilla

      this happens a lot. Verizon’s left hand dont know what it’s right is doing.

  • crazed_z06

    Just put an order through literally 10 mins ago for a Note 3… Got a confirmation email and everything. Hope they honor this!

  • Skittlez

    i know this is very unlikely, but the only way i would sign another contract with Verizon is if a miracle happened, and they released the Nexus on Verizon. But since i don’t see that happening, no more contracts Verizon. You will no longer block me from having choices

    • Chris

      Even then so, expect some sort of Verizon bloatware to be on it and updates delayed.,

      • Skittlez

        it’s a Nexus. thats never a worry. custom ROM’s are your friend. my gnex was rooted and ROM’d once 4.1 was released and verizon was taking too much time. after that, always had the latest, same day as the real Nexus phones

  • Daniel Richardson

    ugh… I like the idea of the Moto X, but i would also like to customize it with moto maker.. then again I just can’t make myself spend the $200 on that phone when the G2 looks pretty Hot.. Question? @kellex:disqus did i read the specs right on the G2, that it is physically smaller then my Droid DNA?

  • Big Red Throbbing Dong

    Disconnects must be up and Verizon is getting desperate. Can you hear me now? No, I have Verizon.

    • chris125

      I wish they would just go back to allowing those with unlimited to keep it when upgrading. They already got a ton of people on shared and those on non unlimited wouldn’t have the option when upgrading. Would be a way to make a lot of customers happy for not carrying nexus and locking down your devices. Who am I kidding this is verizon we’re talking about.

  • Bob

    Appears to be fixed. Just tried on both of my lines and the system gives a pop up message stating it has defaulted to the 2GB plan.

    Damndamn

  • Jeff

    Here is my conversation with Verizon Chat.

    You: i also see that the upgrade process is allowing me to keep my unlimited data plan

    You: is that correct or a glitch in the system?

    Gabriella: It is not a glitch in the system you are currently able to keep your data plan.

    Gabriella: You will not have to change the data plan until you upgrade in 2 years.

  • GnexGuy

    It would seem you can’t add any of the pre-order phones… I could do it with a G2 and got to the confirmation page, but when I try to add a Note 3 it goes to a “page can’t be found”.

  • MJD

    Wow, I just did it too, thanks! Time to put my GN2 on CL and EB.

  • Dustin Casper

    Just asked to make sure “my eyes weren’t playing tricks on me” and I would indeed keep my unlimited data, this is the reply I got:

    “Lauren: Are you ordering the phone at the full price? That’s the only way you can keep your unlimited data. If you order at the two year pricing that removes your unlimited data and put you on a GB data plan.”

    Might want to double check.

    • sacmcnasty

      white knight detected.
      Did you also reference this post when asking your question?

      • Dustin Casper

        Nope

      • umbrellacorp

        white knight detected?

    • Dustin Casper

      I was just asked to keep the chat window open and get a order confirmation # while checking out. I’m a little worried about that…

  • Corey Hedberg

    Looks like the system has been “fixed” … for me anyway.

    • chris125

      Still worked for me a few minutes ago when I tried. Didnt upgrade because my contract is up next month so may switch to prepaid and get a nexus

    • Omar Amer

      nope, it still works. but seems to be selective on eligible lines. seeing a few people run into this same thing. works for me but others are having lines that get switched to tiered data.

  • Dollyllama

    Scored two Galaxy S4 32GB and kept Unlimited Data.

    I live in the sticks of PA, and also receive 20% discount from work, so coverage-wise and money-wise Verizon is the only viable option to me and the S4 is a HUGE upgrade for my wife and I over our Galaxy Nexus phones. My wife could care less but I like to flash roms/kernels (yes I’m aware that the S4 has a bootloader “workaround” and not a true unlock) but this is too good to pass up. If indeed the Nexus 5 DOES come to Verizon in a month, I can always flip the S4. Win.

  • Skittlez

    i’m mad that i couldn’t upgrade and keep unlimited and had to pay the full price for my G2, but i’m kinda glad i won’t have to be on a contract anymore and i can sell the G2 and leave for T-mobile in December if i want to and get the Nexus.

    • darkmart84

      That’s my plan too. I think I’m going to try the prepaid plan for a while and see whether that works for me. Their $30 plan would be great for my needs.

      • Skittlez

        i used the $70 unlimited plan on t-mobile for unlimited everything, and it came out to a dollar less than what i pay at verizon. had no issues whatsoever

  • robertlwalters

    Where is the coupon code field?

    • chris125

      when you’re about to check out there should be a box near the bottom of the screen

      • Ryan Ropero

        is this before you enter credit card info or after?

    • shaun

      Chat rep told me some phones don’t have the promo box.

  • Chris Hendley

    Just bought the LG G2 and was able to keep my unlimited!

  • Brandon

    Sure, 6 hours ago I bought my G2 via the PITA method. Bah!

  • Joe

    My coworker upgraded from a Gnex to an S4 this week and kept unlimited data. So, there does appear to be something going on here. Personally, I wouldnt risk it. Unlimited data from Verizon one of the most important things I have in my life.

    • chris125

      Agree and I can only imagine this being something verizon is doing to get unlimited users and then being like it was a glitch and you lose unlimited and we can’t get it back

      • SkyCode

        i agree they did this with my wife phone last January i upgraded her line and went back the next day and gave the phone back and i was promised my unlimited back and it never happens.

    • StuckOnVerizonForever

      Thank god i joined the real world and got Wi-Fi.

      • Adrynalyne

        Now join the workforce and leave home once in a while (not just to vegetate at another house) and understand why people want unlimited.

        • chris125

          well if you are out and about shouldn’t you not be worrying about unlimited? I mean if you’re at work shouldn’t you be, ya know working? lol Most places now a days have wifi

          • Adrynalyne

            Most places, where? Not everyone’s idea of going out means travellng to a mall. Very few cities are blanketed with hotspots.

            Data doesn’t = recreation. Some people rely on data to do business as well.

          • chris125

            Who said anything about a mall? I mean unless you live in the boonies, restaurants, major buildings all have wifi..

          • Adrynalyne

            The mall was just an illustration.
            You don’t have to live in the boonies to not have wifi available. Try a daily commute while streaming pandora on wifi ( I commute 2 hours a day). No? Ok, then try spending a little time outside and not in buildings all day and see if you have wifi. I mean, that morning jog is perfect for using wifi to stream google play music.

            Some other examples I’ve run into:
            When traveling, my daughter likes to watch movies. Unlimited allows her to use Netflix on my device. Because, you know…wifi doesn’t stretch from Arizona to California.

            When my daughter goes to TKD several times during the week, I’ll bring my work with me , and I need an active data connection. Why don’t I use theirs?

            it isn’t an open hotspot.

            There are many reasons why limited data is not resolved with wifi. Just because you cannot think of any, doesn’t mean they do not exist.

          • meh

            dont feed the idiot trolls

    • el oso borracho

      That’s a full life you’re sporting 😉

  • Sporttster

    Chatting with a agent and she’s saying there’s no promo code for the upgrade fee?????

  • jbreezy

    looks like i upgraded my wifes phone and kept unlimited, but no option for coupon code etc. i saved screen shots so if verizon figures it out, i can attempt to keep my unlimited…

  • Sanitarium09

    I’m still riding an old promotion that gave you 450min, unlimited text and data for $70 a month. I added a GS4 to my cart and it kept the unlimited data but I saw my promo was gone so the bill would be $90+. Nope, gonna pass. I’m off contract and will just keep buying used phones till they finally put the nail in the coffin of unlimited data. When that’s gone, so am I.

    • 6stringslinger

      I called customer service before I completed my online order, the rep verified for certain that, even though it did not state in black and white that the $20 monthly discount from the same promotion you have would still apply, the discount would still be applied each and every month, just as it has been since starting that promotion. I have no doubt that it will still be on my plan for the whole two years renewal. If it isn’t, I’ll just call Big Red and say I was assured it would continue, and I want it back! You should be safe…go ahead and take the plunge.

  • sido814

    Can confirm! Went to the website after I saw the initial story just for funzies. Went through the checkout process and was never prompted to change plans. Bought the phone, did in store pickup, got it activated with no questions by the sales rep.

    • sido814

      Moto X with VERIZON30 discount, btw.

      • Mapekz

        Where did you place the coupon code in the checkout procedure?

        • sido814

          Drrrrrrrr it was on the page after you review your plan, where the shipping options show up. Before you enter billing info.

          • The coupon code field is not showing up for a lot of us.

          • umbrellacorp

            Did not show up for me, either.

        • Shaun

          Promo box availability is dependent on which phone you’re buying

  • drose0

    I noticed this last night. Placed the order today and already got shipping notification. I couldn’t get the coupon to work though.

  • djjsin

    I upgraded on the day verizon released the MotoX. I used my discount, and decided to go with the 4GB family share plan, to upgrade my two unlimited lines.

    Well a month has gone past, My cycle ended on the 26th, my contact end date has been upraded, but so far my plan still does not reflect any change to the 4GB family share plan. Data still show’s unlimited in myverizon on both lines, and tethering still doesnt work (which it should in a 4GB family plan).

    I’m not complaining, just stating. Hopefully I get to keep it.

  • XxXDroidRocXxX

    This sounds awesome, but does Verizon legally have the right to force those who do this into a new plan, I don’t wanna lose my unlimited after the fact):

    • Sanitarium09

      Legally, no. Since you are now under a 2 year contract both you and they have to honor it. Whatever plan is in place at the point of signing said contract is what they are required to provide.

      • XxXDroidRocXxX

        Thank you

      • chris125

        i think under all the technical terms and lingo it says something about being changed to a new plan if the plan you have isnt currently offered so with verizon I would say they would be low enough to pull this.

  • Jeremy

    I didn’t upgrade, but went through the process, and my unlimited was still intact. i want the Moto X, but I love my GS4.

  • Kevin

    Pre-ordered Galaxy Note 3, Selling Galaxy S4 that I bought for 565 dollars, brand new on Ebay. If not, I’ll just return the device/cancel the pre-order

  • Angelo Davis

    IT’S A TRAP!!!

    • cg

      I posted that meme on another board….that’s what I thought too.

    • Pdiddy187

      Logged out at the last step. I can’t dance with the devil for two more years?!?

    • antinorm

      Agreed. Even if I hadn’t just bought a G2 at full price, there’s no way I would fall for this. People who are doing this will be very lucky if Verizon lets them keep the unlimited data; More likely, Verizon is going to have bad news for them once this gets fixed.

      • el oso borracho

        The only thing Verizon could do in that instance is reverse the transaction and cancel the contract extension. You can’t be worse off. They either honor it or do not, they can’t not honor it but still hold you to a change.

        • KleenDroid

          If this were true I would get a couple new phones.

          If only we could be certain.

          • el oso borracho

            It’s a matter of legality, thus you can be absolutely certain. By making this purchase you are entering into a contract for services provided and laid out by the purchase process. If they do not honor the terms laid out you are not bound by any terms to change your current standing. Contract law. It’s quite certain.

          • antinorm

            This is exactly why so many companies put arbitration clauses and class action waivers in their contracts — so they won’t have to deal with a judge or jury if legal disputes arise. The arbitrators depend on the companies for repeat business, so they’re not going to be consumer-friendly, either. (There’s probably a clause here to the effect of “we are not responsible for typos or system glitches”. And, of course, IANAL.)

          • chris125

            you also have to read the fine print though. It says they have the right to change your plan if it is not one they currently offer.

          • Do you realize how ridiculous that would sound in court?
            It would essentially allow Verizon to change the terms of anybody’s contract at any time by removing old plans and issuing new plans. The contract would become meaningless.

          • chris125

            Believe me I know I am just saying its verizon were talking about lol. I think they did this on purpose, what better way to keep customers and right before the quarter ends then have a “glitch” that allows those with unlimited to keep it

          • Making sense in real world terms vs Legal terms.

          • angermeans

            Your right. Worst off they could not honor it, but then you could return the device and I would suspect you wouldn’t (nor should you be) charged the usual restocking fee.

          • Angie

            good point, agree.

          • 6stringslinger

            I am certain it works…I just did it!

          • Just got an iPhone and Moto X, I got to keep unlimited data on both. Worst case scenario is you revert your plan and give up the new phones.

          • chris125

            I upgraded just for that. Another guaranteed 2 years with unlimited is better than being month to month and potentially getting bumped off

        • Joe Lemaire

          This. Worse case you cancel and you’re back where you started. Best case you’ve got a new phone at a subsidized price, and keep unlimited data. Middle case (?) you have to call up and work customer service to keep it.
          P. S. This was still working as of 9am est, as that’s when I ordered my G2! 🙂

          • angermeans

            I’ve been off Android for a little while (and Droid Life as well), but I’ve seen a boat load of folks upgrading to this G2. Has LG changed or does this phone offer something great? I mean they have always had great hardware, but this might mark a much welcomed change for LG. I’ve always wished in the past they had better offerings as I loved some of my older pre smartphone LG devices.

          • dalingrin

            Can’t speak for others but the reason I’m upgrading to the G2 is because of the Snapdragon 800, large battery, and bootloader workaround available. I couldn’t care less about LG software as I plan to run something AOSP as soon as possible.

            If rumors hold true then the G2 is basically a better version of the upcoming Nexus 5(larger screen, larger battery)

          • Joe Lemaire

            Well, first off I would go and view the reviews that pros like Droid Life have done to see exactly what the phone has to offer. For me, I’m coming from a Gnex on VZW, and although ATT is available in my area, VZW has way better coverage so I want to stick with them. It has the best hardware to date. This phone has a lot of great software features too, and you can turn off a lot if you don’t like it. Also, this phone should nicely ‘future proof’ yourself for the next couple years, and should be developed by the community nicely, so ROMs should be plentiful going forward.

        • chris125

          well when they do that then they could be like we cant get your unlimited back that you had on the old plan since we no longer have this plan.

          • mcdonsco

            They can…They accidentally ditched my unlimited plan a few weeks ago when I did a number swap on lines and had it back on there within a few days.

    • HIjacking top comment to say they just patched it. I wasn’t fast enough. 🙁

      • Omar Amer

        nope. still going strong. still have my upgrade and still have unlimited. so… things are just incompatible on your end.

        • If you already got the upgrade they won’t take it away, but the upgrade flow got patched. It stops me and makes me pick a plan now.

          • Omar Amer

            still havent used my upgrade, and tried it again when you say it got patched.. and I still have the option to upgrade and keep unlimited. as I said, nothing wrong with the offer, just with your line that is upgrading.

          • BUmmer, forces me onto a new plan 🙁

          • chris125

            try the full site not mobile site. Some said that works that way

    • It seems this is correct, apparently the customer side is showing unlimited data however Verizon’s servers are showing 2GB share everything plans.
      From a VZW Rep:
      I will be more than happy to assist you. This is a glitch in our system. When going through the process it shows that you are keeping your unlimited data plan however a tiered data plan of 2GB $30 is being selected. Our IT department is currently working on a resolution to this issue.

      • PaulSchroeder

        I had an entirely different experience. They said they are allowing it.

      • chris125

        not what I was told from multiple reps and not to mention even if it is a glitch all of those doing it have receipts/screenshots of the screens showing unlimited data so can’t see how verizon can take that away since you signed a “new contract” and it shows unlimited.

        • Todd Brown

          So, what if the glitch gave away plans for free, two years, you don’t have to pay anything the whole time? Free phone and all. You really think that Verizon would have to honor that? How’s it different? It’s not, and that is why there are legal clauses in the contract that allow Verizon to back out of the deal.

      • sk3litor

        This is the dirtiest trick I’ve ever seen. Unless they actually honor the unlimited plan I will have no doubt in my mind that this was completely intentional. Im no conspiracy theorist but I think a lot of people underestimate the greed and manipulation of individuals. And unfortunately some of these people are in executive positions.

    • PaulSchroeder

      I talked to an online CSR. They said they are allowing it. S4 here I come

    • Eric R.

      Yes it is.

    • Eric R.

      Sucks for everyone who just upgraded.

      • This is what my rep told me to, apparently theres some IT issue thats making the customer end say one thing while the server end says another.

      • Manuel Alvarado

        Reps are all over the place on this. I talked to three different reps yesterday before, during, and after my upgrade, and all said the unlimited data would be honored.

        So, really, time will tell with this one.

        • T4rd

          Yeah, those chat reps on the site are really inconsistent with any information you ask about. A couple weeks ago when I was looking to transfer my upgrade to our 2GB line, I talked to at least 10 reps and at least half of them told me I would lose unlimited data, which is not the case. A couple of them even told me that if I bought a new phone off-contract for full retail or even if I bought a used one, that it would re-new my contract and I would lose my data plan, lol. Good training there!

    • xuser

      If I’m upgrading from a Droid bionic to a moto x, will I have to cut the bionic’s sim card into a nano or can I use the new nano sim that comes with the moto x and still keep my unlimited?

  • MettaWorldTroll

    Unlimited NSA data for everyone!!!

    • umbrellacorp

      Yup!

  • Robert Macri

    FYI the Verizon30 coupon should still work.

    • Added reminder to post. Thanks.

      • burkett375

        Ugh…AFTER I made my first order. 🙂 haha….i just made a 2nd order w/ the coup (it still let me upgrade even though I had a pending order) and called to cancel the first. They said they hadn’t seen the 2nd order yet and would have to call back monday to cancel the 1st order.

    • ThatGuy

      I can’t find the box to put coupon codes anywhere. I went up to the page where you input CC information. Help!

      • questionnoob

        Do we enter the promo code after putting in the credit card info?
        Please help out thanks!

  • Brian Shaw

    Glad my tip will help everyone out.

  • Thom

    Doesn’t work with either of my plans. One is a ($49.99) 4G data only plan, and the other is a 300 min unlimited data and msg plan. Both give the message saying my current plan is no longer available. I was sooooo excited, for nothing.

  • Porkchop

    Damn…I’m tempted to do this for the Note 3, but the tax is a killer and I want to see if the VERIZON30 coupon has a chance of working on the Note 3 once it launches for real. No place for a promo code on the pre-order page.

    • chris125

      That is the worst when you can’t use the promo code on preorder

    • Jaxon Wright

      #firstworldproblems

    • Kevin

      at least you DON’T have to pay the full amount, which is 699$ + tax.

    • el oso borracho

      Just went through the process and kept my unlimited data – but no coupon code allowed. Talked to customer service, they said no deals available.
      Also, only white is available unless you get the Gear too.

      • 6stringslinger

        I ordered the black Note 3 tonight, no problem. ???

  • jjl207

    I’m going through the VZW upgrade cycle now, and I’m at checkout with unlimited data intact and a Note 3 in the cart. Keep unlimited, or hold out for the Nexus? I don’t use much data since I’m on WiFi all day, but it’s nice to have the option. But I’d miss stock and love the Nexus experience… Decisions, decisions…

    • New Nexus not coming to Verizon. 😛

      • jjl207

        I know. Luckily I live in an area where GSM carriers are options, so moving carriers wouldn’t be painful.

        • Ooh, tough call then. Next Nexus on LTE and Kit Kat. Can’t beat that. 🙂

          • jjl207

            I know… ARRRRGGHHHGGHH!!!!!!! If I had any hair left I’d be pulling it out!!!!!!!!

      • ReturnOfTheMack

        Nothing is official yet…

        Let us dream!!

    • 6stringslinger

      Order the Note 3 at the subsidized price now. Then if you want a different phone, just sell the Note and buy your next phone at retail.

  • chris125

    This is nice and all but not sure I want to lock into another contract with my contract expiring in like 2 weeks anyway. Unlimited data and no nexus or wait and prepaid gsm so I can get whatever device I want? Decisions decisions

  • Mapekz

    Just ordered. $200 upgrade AND keep unlimited for the win.

  • burkett375

    Only question now is…which phone? moto X or LG G2?

    • JRUIV

      My totally biased opinion is get the Moto X

      • burkett375

        Got the G2, since it’s pretty close to what the Nexus 5 is looking like. Since Verizon (most likely) wont get the N5, I can root and throw CM on it to get the feel of an N5…

        • burkett375

          really? a downvote? for what???

          • I gave you an upvote. 🙂

          • burkett375

            Thank you sir!

    • David

      G2! this phone is a beast!

    • Skittlez

      at $200, i say the Moto X. but if you were to pay full price, i say the G2. is the Moto X still $200, or is it $99 now? if it’s $99, it’s a no brainer, but i do love my G2

  • zmr333
  • Sporttster

    Man, now I am scrambling like a mad man trying to figure out which phone to go with!! I did not have this planned out as I was just going to wait it out till I figured which one to get ‘at full price’. Now this! MAN….which phone to go with! I need help here! I need storage space,32gb MIN, a large screen, need some type of HDMI out whether it’s wired/wireless, would really prefer a sd card slot and great batt life. Which phone which phone!??!?

    • Sporttster

      Going with the new Note 3, WOOT!!!!

  • tech247

    God i hope this is true. GS4 straight to EBAY for a nice profit!

  • igotgame

    I keep getting an error when adding phone to cart 🙁

  • bose301s

    FUUUUUUU! Bought a G2 at Best Buy on the 12th outright, if I would have seen this yesterday I could have saved $380!! Damn you to hell Verizon!

    • Return. 😛

      Actually don’t, better to not lock into a contract with a wireless carrier. 🙂

      • bose301s

        It’s a15 day return policy, today is day 16. I am absolutely loving the phone though so I can’t complain too much.

        • G2 such a good device. And yeah, this way, no contract.

      • Skittlez

        couldn’t agree more. keeping my options open, come December

  • Artune

    It worked! I really Love droid life, thanks!

  • JRUIV

    Weeks ago I ordered through Verizon’s site and was prompted to choose a new plan which I did. Plan never took effect and I still have unlimited.

    • Rbq

      It goes into effect on your next billing cycle I think

      • JRUIV

        New cycle already started , I spoke with someone also and they see no change

        • Rbq

          winner!

  • Jon Drain

    Just bought the Moto X and kept my Unlimited Plan. Let’s see how long it takes for Verizon to find their screw up.

    • JRUIV

      Hope that’s not your real name , Verizon is always watching haha

      • Jon Drain

        As Heisenberg would say, ‘It’s over. I won.’

        • JRUIV

          As Jessie would say, take that bitch!

          • cg

            I’m still on Season 2….the hype has finally won me over. When I’m not home, I’ll be using my Unlimited Data to watch the BB series on my phone via Netflix…..

          • JoshGroff

            I watched seasons 1-5 in a binge over 3 days. Was worth.

          • cg

            Just got up to when they meet up with Saul Goodman……lmao. (Sorry, I can’t binge BB…too much on my plate…but I’ll be done soon enough.)

    • Robert Macri

      You’ll love the moto x.

      • chaoslimits

        Active development has kept the GNex young (in spirit). I don’t foresee much active development on the non-Dev Ed Moto X… Decisions…

        • JRUIV

          IMO It doesnt need it

          • chaoslimits

            From everything I’ve heard, I agree. Then again, I don’t recall starving for roms early in the GNex release.

          • Stnkycheezman

            What about when kit kat comes out? I got a maxx, and I know I’m gonna be hurting for some rom play later on.

      • whoa

        Do you know if moto x on Verizon has the right hardware to connect to Verizons awz-lte when they deploy it?

        • whoa

          *edit aws not awz.

          • guest

            Be great to know if moto x on Verizon can get both band 4 &13 lte only way I’d feel comfortable buying this phone and signing 2 year contract
            LTE (4G)
            750 Upper 700 (Verizon) / band 13 USA
            1700 AWS / band 4 (IV)

        • Paul Hansen

          Yes. It can. Band 4 is currently software disabled but they’ll throw the switch on it soon as the AWS rollout is supposed to start this year.

          • whoa

            Thanks

        • Mike

          What about the LG G2?

    • Kevin B

      Got mine too!

    • Pdiddy187

      I want to do the same thing so bad. All I want is to be able to disable the nav bar and run pie on that thing. It would be perfect.

      • sk3litor

        No root either

    • Guest

      I did as well…*HINT*..use code VERIZON30, price dropped to $169, basically the cost of the activation fee.

      • cirrus48

        Where do you enter that code?

      • FIFTYRMN still works for $50 off

      • 6stringslinger

        I didn’t see a field to enter the discount code anywhere. I mentioned it to the VZW CSR I called and she did not see a way for me to enter the code, either. I was able to get the Note 3 for $299, renew my contract for 2 more years and KEEP my unlimited data!

        • chris125

          it doesnt work on preorders which is why you dont see the box to enter the code

    • cush2push

      Preordered the Galaxy Note 3 and kept my unlimited data

      • YankInDaSouth

        CUSH! Good to see ya brotha!! Glad to see you landing the N3!! See you on the other side!

        • cush2push

          Ditto Yank you gonna end up with a Note3 as well ?

          • YankInDaSouth

            You bet … Got the N2 and love it! Psyched for the N3!

          • cush2push

            F ya man I’m stoked for this one the Custom ROM possibilities are endless with this thing

      • 6stringslinger

        I pre-ordered the Note 3 as well, but I didn’t use Edge, paid the whole thing by credit card. Saved about $400 off the retail price of the phone!

        • cush2push

          if this is real life I’m stoked

          • 6stringslinger

            It’s real, cush2push, cause I did it, got the confirmation email to prove it, plus VZW CSR said it was real, including my $20 per month promotional credit toward the $29.99 unlimited data charge! If you can still do it today, I recommend you do it at once!

          • cg

            Sorry 6string, but I just can’t trust it (and that has nothing to do with you, yourself.) Until I see Verizon, themselves, coming out and saying they will not f’ us on Unlimited Data, I’m just going to alternate upgrade, as well as proceed to sell off my Note 2.

            The risk of losing Unlimited Data is just too much. VZW CSRs have been known to lie, but if VZW, itself, explicitly says something then I’d have something actionable in court (and yes, I said court…not arbitration.)

        • strapharp

          Please share you were able to save $400.

          Thanks

          • chris125

            getting it contract price rather than full price. 300 vs 700

          • cg

            Ummmmm…..you have to add the $10 x 24 to the subsidy price too. It’s 240+300=540. You still come out ahead, but the jury is still out if Verizon will come out and say “Just Kidding…here’s your 2GB a month…..”

            I’m going to still do the alternate upgrade method for upgrading. Got two basic lines…might as well use one of them. 🙂

          • chris125

            if you are doing that then you have to add what you will be paying per month of the full retail device which is going to be the same and still save 400, since he is upgrading not adding a new line like you seem to think

          • cg

            @chris125, the issue with upgrading is all about Verizon’s Unlimited Data (UD). I am not convinced that upgrading an UD line will not cause a VZW to lose UD on that line. Yeah, you save money, on a phone, God bless you, but UD is much more valuable than whatever phone is out…)

            We don’t know if this is a glitch from VZW or if this is a legitimate offering. I am not willing to put my UD at risk, so that is why I’M doing the alternate upgrade (as oppose to thinking someone else did…)

          • 6stringslinger

            cg, I did not add a line to buy the Note 3. I simply renewed my contract on my single, existing line. No increase in monthly rates, just got the Note 3 for almost $400 less than I was going to have to pay for it at full retail! (I really did get to keep my unlimited data, also!)

          • 6stringslinger

            strapharp, I had previously pre-ordered the Note 3 at full retail; $700. I cancelled that order, renewed my 2 year contract, everything stayed the same, including unlimited data, and I got the Note 3 for the subsidized price of $300! Saved $400 that way! Actually, I only saved $370, cause I had to pay the $30 charge for new device activation, which I had not been charged before. I did not complain. I took the deal and RAN with it!!

  • zmr333

    If only I had one in the first place

  • Rbq

    *looks down at GS4*
    *cries*

    • Dollyllama

      Why? What’s wrong with the GS4

      • Skittlez

        probably because he paid full price for it, or maybe upgraded and lost unlimited

    • Eric

      I just did 2 months ago. Almost thinking I should upgarde and sell the one I bought.

  • richkoos

    Well if you try it and Verizon says later that you do not have unlimited data, can’t you just return the phone?

    • Yep, should be able to, and restore old plan.

    • chris125

      I feel like being verizon they would take it away and be like well you upgraded an since we no longer have unlimited you lose and have to go to one of our much better 2gb data plans.

      • richkoos

        So you’re saying… ITS A TRAP!

        • chris125

          if it looks like a trap, and is anything associated with verizon and the customer actually benefitting then yes it is a trap!

  • burkett375

    SHUT UP! THIS CHANGES EVERYTHING! ALL YOUR UPGRADE ARE BELONG TO US!

  • Eric Palmero

    All the upgrades!