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Android Device Manager is Now Live

Screen Shot 2013-08-07 at 10.44.41 AM

The new Android Device Manager service from Google is now live. Introduced last week as a service that would allow you to track lost devices and factory reset them, you can test it out for yourself today. Well, you can test it out assuming you have received the back-end device administrator portion of the service

To check to see that Android Device Manager has been given permission to access your location, you’ll need to open up Settings>Security>Device administrators on your phone. You should see an box that can be checked for “Android Device Manager.” Check that box (to allow for remote wiping) and then head to this Google site.

Screenshot_2013-08-07-10-50-25

Once there, you should be able to access all of your devices via pulldown menu. The current remote options include forcing your phone to ring or erasing your device. But from the Android Device Manager web app, you can change the name of phones, refresh their location, and hopefully pint-point them on a map. I’m personally having issues getting it to locate any of my devices, but I’m assuming that’ll change before long.

Update:  If you are using a Google Apps account, the ADM apparently won’t work. Works flawlessly and quickly when logged in with a Gmail account, though.

Go test it!

Via:  Android Device Manager | +Android

  • Larry

    When I select security>device managers, My screen says No device administrators available. Should there be something there for me to check?
    Thanks for the info.

  • Evol1knobi

    It can’t locate my location. Anyone else having that issue?

    • Simon Belmont

      Same problem. I’ve tried everything and it won’t locate or ring my GSM G’Nex.

      It’s really frustrating. This should be a turnkey type of thing.

  • srmalin

    My last pay check
    was $9500 working 12 hours a week online. My sisters friend has been
    averaging 15k for months now and she works about 20 hours a week. I can’t
    believe how easy it was once I tried it out. This is what I do, http://www.bar28.ℂom

  • GovGeek

    Doesn’t work for my Bionic, or Galaxy7 Tab 2. Tried remedies listed below. Made sure my device knew where I was in Google Maps to be sure.

  • IT WORKS!

    My devices (Verizon GNEX and 2012 Nexus 7) weren’t showing up and this worked for me.

    “If your Android device doesn’t appear in Android Device Manager, or if you see Unknown location despite your device being online and running Google Play services version 3.2.25 or higher, follow these steps:

    Open Google Settings from your device’s apps menu.

    Touch Android Device Manager.

    Uncheck Allow remote factory reset.

    Go to your device’s main Settings menu, then touch Apps > All < Google Play services.

    Touch Clear Data. Note that this action doesn't remove personal data.

    Go back to Google Settings and select Allow remote factory reset."

    Restart your device.

    • Greg

      This worked, but I also had to make sure to go back into Google Setting>Location to turn Location Reporting back on. Thanks!

    • Crazy Ferris

      I had the same issue of no phone found. This worked perfectly. THANK YOU for posting this process!!!

    • Simon Belmont

      Just tried this. I’ve tried everything and it absolutely refuses to locate or ring my GSM Galaxy Nexus (though it shows up in the list on ADM).

      This is really frustrating. It shouldn’t be so difficult to get this working.

  • crazed_z06

    Working on my Verizon GNote2. If anyone’s wondering, he’s the URL to the device manager. https://www.google.com/android/devicemanager

  • http://www.hammertechnologies.net/ Chase Johnson

    SeekDroid still works for me.

  • BigFonz

    I have it enabled on my phone but when i go to the site it says “no active devices”. Any one else? Nexus 4 on T Mobile in MD.

  • Baybreeze

    I have a Galaxy Nexus (NON-rooted, Verizon ) and it worked, but I had to refresh the page about 4 times before it found my device. I chose to ring my phone, but the ring was delayed by 3 or 4 minutes. It finally rang and I stopped it with the power button, as noted in the article above. I do use Gmail, Google Apps/Drive, however not the paid version. It also listed my Nexus 7, however it’s not nearby, so I didn’t activate this on my N7 yet. I had no problems except delays and having to refresh the page several times. I also just noticed that the “Erase Device” option is “X’d” out and it will only let me “Ring” my device.

  • JG

    I still cant get it to find my phone. I logged in just fine…

    • Castleroad

      Totally same. I dont find origin of the issue :/

  • Castleroad

    Hi, I checked all on my S3, but the localisate function et ring function dont work for moment. :-/

  • yodatom10

    ok who wants to try the wipe feature with a custom recovery… dont think its going to be pretty

    • gbenj

      Maybe for devices with Custom Rom/Recovery we could call it a remote “Brick” feature?

      In all seriousness, shoudln’t it just mimic the “Factory Data Reset” option in settings? I’d have to imagine it would probably work just fine.

      • yodatom10

        it might or it might not… will give it a go in a little bit. its almost impossible to brick a nexus

  • Tom Klausing

    fails to ring my Nexus 10 when volume on device is muted… silly?

  • anezarati

    my nexus 7 is showing up, but my nexus 4 is not. i only set it up on my n4???

  • mike770

    I keep getting “Location Unavailable”. Anyone else?

    • Castleroad

      Same here

    • cmbeid

      Same.

    • GovGeek

      Me too

    • Shriram Venkatraman

      Works only if GPS and data connections are on. My device manager reported accurate to 21 meters. But it was way off. I work in downtown chicago. It located my phone incorrectly in a building a block away while the phone was with me in another building.

      • mike770

        I do have GPS and data on. Still not working. Odd.

    • MrWicket

      at first but it’s finally working, try toggling the device admin off then on. I think that’s what fixed it for me.

  • John Peggs

    Works fine on my S4 and N7. It located both devices.

  • capecodcarl

    Oh great, I can use this to stalk my wife since we share a Gmail account on our phones (for paid apps). :-/

  • Lisa Gierszewski

    All of my previous phones and current phones show up, but keep getting “location unavailable”. Everything is checked and I mean everything including location and history. Probably a glitch that google didn’t expect and they are scrambling to get an update out.

  • Eldorath

    Not working at all here, on any of my devices. The online manager lists them all in the list.. but it won’t ring (even though it claims it did) and it won’t locate. *shrug* (2013 Nexus7, and Toro)

  • seryozha

    its locating me but wont ring or recognise that i have enabled the remote wipe.

  • Craz

    Worked great for me. Then I signed out. Signed back in and my Nexus 4 is now gone from my list of device. Can’t see it from the Play Store either anymore… Anyone else see this?

  • socarwolverine

    Kellex,
    What is the “Motorola Device Policy”, I have it on my MAXX too. Mine was unchecked, is it used for some separate motorola program or is it necessar for this too?

  • Ted Ellis

    Work first time after enabling Device Manager. Located my Galaxy S3 down to about 5 meters (so it’s almost within my house).

  • kdiperi

    WORKS AWESOME !! HTC DNA here

  • Astromek21

    It can’t find/ring/notify my S4 or my old Galaxy Tab… and the OG Droid and Galaxy Nexus aren’t even in the list even though they’re both on and active on my account still.
    Not a Gapps account.