T-Mobile spent the last year trying to UnCarrier the mobile industry. They pulled the subsidy cost out of their smartphone plans, removed contracts from their world, and overall tried to save customers money. With the addition of 1 million net subscribers in Q3, I’d say they are having some early success, all while raising their middle-finger at competitors. Those competitors have taken note, and AT&T is the first to react. (more…)
About a month ago, just as Q3 was coming to a close, a handful of our readers noticed that while walking through the upgrade process with Verizon, that they were able to keep unlimited data and not have to switch over to one of Big Red’s new tiered plans. As word got out on that cold September weekend, a flood of upgrades happened since customers of Verizon had been told for over a year that if they upgraded, their precious unlimited data plan would be history. We called it the Unlimited Data Keeping Extravaganza. It was a glorious time. (more…)
US Cellular announced its own version of shared data plans this morning, joining Verizon and AT&T in one of the most often criticized new wireless trends of the last couple of years. As with the others, US Cellular claims that having giant pots of data that can be shared between family members and employees is much easier to manage. Of course, no one was actually asking for this type of easy management until the industry took unlimited data away from us all and realized that they could bank off of GBs just like they once did with minute and text overages. (more…)
We’re still semi-waiting to see what the aftermath of this past weekend’s unlimited upgrade party on Verizon will be, but wanted to update you on current information. For those who did not choose in-store pickup (decided to have phones shipped) and finalize everything before yesterday afternoon when Verizon patched up what we can only assume was a glitch in the system, we are just now starting to see confirmation and shipping notices go out. At this point, we’re hearing about a couple of situations that you should pay close attention to. (more…)
Well, our weekend of upgrades with unlimited data appears to have come to a close. Within the last hour, we received word that Verizon systems in stores were no longer allowing reps to select unlimited data packages as options during upgrades. We are also now being forced off of unlimited data while walking through the upgrade process online that previously left our current plans intact. Was fun while it lasted.
We left a question mark on that title because we’re not exactly sure if Verizon has meant to allow customers to keep unlimited data when upgrading or if there is simply a glitch in the system. But yes, at this time, a number of our readers (including us) have been able to walk-through the upgrade process on Verizon’s site and keep unlimited data while purchasing a phone at a subsidized (discounted) price.
What’s the number one worry around these parts when it comes to upgrading to a new phone? Keeping unlimited data on Verizon, of course. Over the last couple of years, we have seen wireless carriers realize how important data is to their bottom lines and future earnings potential, which has in turn allowed them to start charging you a premium for every single GB you consume. With that realization and price hike, we also saw the death of unlimited data and the introduction of tiered or shared data plans that offer you less for a steeper price. Yes, you are now getting screwed by most carriers. They are finding ways to take away your unlimited data, while offering up services and phones that beg you to consume more, so that they can continue to nickel and dime you. It’s a terrible situation for consumers, but since you have chosen a carrier more than likely because they offer you superior coverage in your area, you are stuck taking it.
Thankfully, there are a few ways for you to work the system to continue to enjoy that unlimited data that you locked into years ago. We have a couple that we’d like to go over to, so that as you approach contract end dates, you’ll know the proper steps to take to not give up your freedom. (more…)
Yesterday, a reader of ours pointed out a Tweet sent from the official Verizon Support Twitter account (@VZWSupport) that caught our eye as it related to those of us holding on to unlimited data. The Tweet mentioned to a customer that Verizon would soon be launching a promo for unlimited data users that included 6GB of data for only $30, and would also allow them to participate in Big Red’s new VZ Edge (early upgrade) program. We scrolled through hundreds of other Tweets from this account, but this was the only mention of such a deal. We even tried getting them to provide more info, yet they never responded. Sure enough this morning, the Tweet (which we have included below) has been removed from existence.
So what’s going on and what is this new promo? Well, we know a couple of things. (more…)