Samsung announced today that they plan to recycle returned Galaxy Note 7 devices “in an environmentally friendly way.” In doing so, they also announced that they plan to sell some as refurbished. Seriously, not again.
To recycle bad Note 7s properly, Samsung said that they will first determine if a phone can be used as a refurbished or rental device. After that, they’ll look for salvageable components (think semiconductors, camera modules, etc.) before extracting precious metals (copper, nickel, gold, and silver) from remaining parts as the devices are then trashed responsibly. (more…)
This may not come as a shock to anyone paying attention, but Samsung, with the Galaxy Note 7 recall and now this massive political scandal, has lost major reputation points around the globe. Now, if only there was a consumer survey that could put this so-called perception into actual data. Oh, wait, there totally is, the Reputation Quotient report from The Harris Poll. (more…)
Ever wonder what Samsung was doing with all of the faulty batteries from the Galaxy Note 7? Well, apparently, many of them were being housed inside of a Samsung SDI plant in China. According to recent reports, a fire broke out at said facility, located in Tianjin, but has been extinguished with no casualties reported. (more…)
Samsung is prepared to “bring back a better, safe and very innovative Note 8,” the company told a group of reporters at the end of last week. The message was shared as Samsung prepared to announce the findings of months of investigations into why the Galaxy Note 7 was recalled. In case that isn’t settling in just yet, let me repeat it – THE GALAXY NOTE 8 IS COMING. (more…)
Samsung is currently announcing why they recalled the Galaxy Note 7, live on YouTube. You can watch the happenings here.
In the mean time, we are pouring over all of the material they just released with regard to the investigations and will be updating this post with their findings. (more…)
On Sunday night, Samsung is going to tell us what a handful of investigations determined was the cause of the Galaxy Note 7 recall. But before we get there, news outlets are doing their best to out the news ahead of time. The Wall Street Journal is reporting that Samsung found two issues with batteries used after at least three quality-control and supply-chain analysis firms investigated. (more…)
On Sunday night, Samsung will host a live streamed press conference to discuss the findings of “several months of comprehensive investigations” into why the Galaxy Note 7 was catching fire. The event will be streamed to the world on Samsung’s website. (more…)
Two weeks ago, Verizon pushed a software update to remaining Galaxy Note 7 devices on its network that had not yet been returned after Samsung recalled the device. The update was supposed to limit the device’s ability to charge, rendering it useless to owners who refused to get rid of the phone. Today, according to a report out of Fortune, Verizon has said that it will take more extreme measures to kill off the Note 7 once and for all because thousands of people refuse to turn the phone in. (more…)