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Software Test Drive Incoming for RAZR HD, Hoping It’s Kit Kat

Motorola confirmed back in November that it would bring a Kit Kat (Android 4.4) update to the DROID RAZR HD, RAZR MAXX HD, and RAZR M, but we’re four months removed from that announcement and haven’t seen any movement towards new software pushing. Or did we just get exactly what we needed to see? Select members of Motorola’s Feedback Network (MFN) received invites within the last 24 hours to “test drive” something

The invite doesn’t say “software” like a normal soak test invite, but I can’t imagine we aren’t talking software here. The MFN email mentions that this invite isn’t going out to just anyone, and is instead going to select users who have provided quality feedback in the past. That sounds to me like we are testing software before even a soak test can be ready.

Here is the email:

Subject:  MFN Test Drive RAZR HD 2014 reg.


Thanks for joining the Motorola Feedback Network. This particular invitation is not going to everyone. We are reaching out to you because you have demonstrated that you are willing and able to provide quality feedback on Motorola software.

If you are interested in a special Motorola Feedback Network opportunity, please click this link:

This link is uniquely tied to this survey and your email address. Please do not forward this message.

Thanks for your participation!

Matt (Forums Manager)
Motorola Owners’ Forum
Motorola Feedback Network

Motorola had no problems updating their new DROID line, along with the Moto X, to Kit Kat because they all run near-stock Android. Last year’s RAZR line (HD, MAXX HD, and M) all run the company’s previous Blur efforts. While it became less invasive with those phones, it’s likely not as easy to update as the software running on their 2013 phones. Maybe for that reason alone, Motorola is needing to take a slightly different approach this time around.

As we know more, we’ll be sure to let you know. I can imagine that 2012 DROID owners are ready for their update.

Cheers ___, ___, and ___!
  • Nicholas Alexander Perez

    I love my RAZR m. The kit kat better bring better battery life. Jelly bean is a battery hog!

  • Blogercup

    Thanks for providing good quality article. Please visit http://www.blogercup.com.

  • Eric

    Has this been sent out to anyone yet?

  • AlexKF

    razr hd, more piple waiting new update !

  • Howard

    I have a razor max hd. Got it in Nov. 2013. Had to send it back for a new one last week and now its also going back. Major problems with the gps and blue tooth. The voice activation for the gps doesn’t work most of the times and I can’t make or receive calls in my car most of the time. I have to continually shut the phone off and them turn it back on.
    Doesn’t make sense to me or the people at tech support.
    Anyone else have similar problems?

    • Anon

      Sounds like it might be a problem on the other end (your Bluetooth device)?

      As to GPS – it seems to be a known problem. Mine can take ages to set a signal some times. When it sets knr though, it stays rock solid until I turn GPS off.

  • master94

    With all the coverage of the moto x I actually forgot Moto made other phones for a minute. Not even kidding

  • Austin Akens

    My RAZR Maxx HD made a smiley face within it’s Kevlar fibers reading this wonderful news.

  • Michael

    anybody get the update yet?

  • Tovar

    Glad to hear that its getting the kitkat soon.

  • this is really good news…just gave my pops my droid hd after i got an x…he was still rocking the droid x hard lol…i have a nightly of carbon 4.3 on it and its a tad glitchy this will be perfect give him a perfect phone

  • mwhite5471 .

    I sure hope its 4.4…my MAXX HD is running slow now with my apps/widgets which take up 600MB of memory and ATK running.

    This is the only real reason for me to upgrade to a Z2 if they ever come state side.

    • turdbogls

      maybe you should stop using ATK…you know, because its worthless on android since like 2.3

      • rodney11ride

        What is ATK oh advance task killer. Never mind

  • Dude McDuderson

    Isn’t the soak test like Fight Club? The fact that we all now know about it means the first rule has been violated.

  • bobbyp

    I have the Razr Maxx HD and I am sitting on an upgrade. If it is Kit Kat it makes me think I can hold out for the LG G3. I am getting jealous of my wifes G2 her Razr M didn’t have the staying power of the Maxx HD so she dumped it last month.

    • Dude McDuderson

      Please define what you or your wife mean by “staying power”?

      • bobbyp

        In the last three months it would lock up and freeze constantly. Clearing cache and FDR never helped it recover. She didn’t have that many apps installed but it turned into a real POS at the end. She really liked the phone for the first year and then all she could do was get mad it. She almost reactivated her Blackberry over Christmas because she was so frustrated.

        • bionicwaffle

          Strange, they’re basically identical phones except the lower resolution display should allow slightly more free RAM, CPU, and GPU for other tasks. It shouldn’t be less responsive.

          I was going to guess you meant the battery just wasn’t good enough anymore.

          • bobbyp

            I agree that it shouldn’t of happened. Maybe the phone was just a dud and it took her a year of frustration to get mad enough. She pretty much just uses her phone for calls, sms, and hangouts. I have had no real issues that clearing cache on a regular basis and one FDR since I have had it. I do hope that update the launcher and get rid of the quick settings.

  • Aaron

    I have been running CM11 on my M but have always had issues with LTE. They can keep the actual update so long as the devs can use it to fix the radio issues in custom ROMs. And considering how much blow back Moto would get from average consumers, drastic changes to the weird UI on these phones probably won’t be coming.

  • bogy25

    HEY, maybe this update will finally fix the camera on my Razr MAXX HD………probably not. LG G3 here I come!

    • turdbogls

      oh Gawd….that camera is so terrible. my wife is trying to take pics with it of our daughter….literally ever single one comes out blurry. flash or not, blurry. I knew the camera wasn’t great, but I think it has actually gotten worse over time….lol

      I dont expect the camera to be fixed….software can only do so much.

      • rodney11ride

        hmmm my camera has been great and snappy. no issues.. i have heard alot of this though

        • turdbogls

          In good light, sure, its OK…but any other time or place outside of being outside in the sun, the camera really shows its shortcomings.

  • BJT

    I’m sorry to buck what appears to be the common belief here, but my Razr Maxx HD is an AWESOME phone. Stable, amazing battery life, plenty of power and features. With Kitkat, NFC functionality will FINALLY come to Wallet. Camera is more than adequate. Really, if the camera is one of your primary criteria for judging a smartphone, get a life. IT’S A PHONE! The Galaxy phones are awesome. My wife’s Moto X is awesome. However, the battery life of my Maxx leaves them all in the dust. I cannot fathom why every smartphone doesn’t follow the battery architecture of the Maxx. Insanely thin phones are only useful when they are charged. The Maxx is a VERY comfortable size and weight and I literally NEVER worry about my battery.Yes, it is heavier than my wife’s Moto X. But, if you phone is too heavy for you, get out from in front of your Xbox or Playstation, go outdoors and move around a little.

    • Nikuliai

      If you actually want to be taken seriously you should change the “I’m right, eveyone else is a woozy” approach.

      With that said, I’m not a guy who cares much about cameras either, but it’s a valid criteria since the phone IS the only piece of hardware you carry around everywhere so -for camera people- should be one of the specs to consider the most, that being said, I rather have the X, I never had a battery issue unless I’m playing like crazy on the phone, otherwise it will get me one or even 2 days of use when I’m off work, if you like the Maxx, that’s cool, but for every taste you have a color, for you battery is a huge deal, to me “enough to last the day even on hard use” is the right approach, and the X is perfect here, I obviously would like a bigger battery since the phone is too thin for me (I like better the G on that matter) but the phone itself is freaking amazing and throws a lot of extra stuff that the Maxx doesn’t carry, so again, it’s just a matter of taste and priorities and on that same note the camera is a valid priority, and we all know Motorola sucks on the camera department

    • thisisjnn

      I agree – I have a work-issued Razr MAXX HD and I have grown to love it. It is nearly bullet-proof. I like the soft touch feel of the back, and the metal around the edge. The screen is not horrible. It has tons of internal (and expandable) storage, AND the killer battery life. I cannot tell you what a relief it is to NOT worry about where I can plug my phone in every time I go somewhere…. I too, cannot belief that more phones do not follow this model – KILLER battery life. My only gripe about the phone is that the square, brick-like shape doesn’t “pocket” the best for my tastes. It’s a small issue that hardly matters in the big scheme of things. And being that I will likely have this phone for 1-2 more years, getting KitKat will go a LONG way in keeping me pacified – for not having the flavor of the day “it” phone!

    • Jeremy Martin

      I have both phones. I love my Moto X but wish it had the Razr HD MAXX’s battery. That is the only thing I am missing.

      The Razr HD is a fine phone. Works great and is pretty snappy when it needs to be. I love the active display though with my Moto X. I am willing to bet that even though my HD will be updated to 4.4.2 I will more than likely keep using my Moto X just for the AD feature.

      • dev

        Wht is AD feature??

  • James Hill

    Woo Yeah! Nobody cares!

    • Jprime


    • LiterofCola

      Woo Yeah! Go “F” yourself!

  • DJ SPY

    I used to be part of the Motorola Feedback Network and I’m pretty sure that came with non disclosure agreement. It really pisses me off that people break the contract of a NDA. Hell, I think you guys could be liable for publicly posting CONFIDENTIAL information.

    • Bryan

      Lighten up Frances, it’s a software upgrade for a phone, not nuclear launch codes.
      If Motorola was really serious about an NDA, they would make people actually sign a piece of paper. Agreeing by clicking a button is not the same thing as signing an actual NDA.
      The previous CEO of Motorola said he reads this blog, so he knew what was going on with the SOAK invites. If it didn’t bother him enough to do anything about it, why should it bother you?

      • EP_2012

        Huh? I click a button to do ALL my financial transactions online – it’s a contract and it’s valid. People should simply have the decency to follow NDA’s

    • all i read was waaaaaaaaaaa

  • Mike Aurin

    The jelly beans powering my Verizon S4 are definitely starting to go stale.

    • Mike H.

      My g2 literally started crying when i read this. How does a phone that’s 2+ years old? Get an update when a 2013 flagship gets screwed?

      Moto must be holding Verizon by the balls lol.

      • turdbogls

        stock-ish android is MUCH easier to update than a heavily skinned verserion…..and then there is the whole Verizon thing you have going on.

        I learned early on in life, if you want quick updates, and you are on Verizon, you pretty much have to take matters into your own hands (Root/ROM)

  • Blue Sun

    I’m sure Verizon had nothing to do with the 4 month delay.

    • Eric R.

      I agree, they also have nothing to do with the DROID DNA delay

      • Cael

        Yeah let’s blame Verizon because it can’t possibly never be because of the OEM. I guess Verizon made HTC miss its One deadline for all the carriers. I guess Verizon is why the Moto X on ATT is just now being released!

    • bionicwaffle

      For a year old phone a four month delay doesn’t seem very bad to me. Really, for a new phone a four month delay is pretty good! 🙂

  • AbbyZFresh

    Too late. I’m sure those who had Razr HDs probably upgraded to the Moto X or left to a different brand altogether. You took too long Motorola as usual.

    • Ryan O’Neill

      Those who bought the Razr HD on a 2-year contract are stuck with it until at least October. Me being one of them.

      • steve0617

        Me also being one of them. I’m not up until November.

        • Jaden Keuten

          stuck with my S III until November as well. But I have confirmed KitKat. 🙂

          • Nikuliai

            on December :B

      • Michigan Guy

        Me too. Wishing I had a Moto X…

        • rodney11ride

          until you see your battery life… nothing compares to maxx and if you think it will be fine just try it… we are spoiled.

    • turdbogls

      my wife will benefit from KitKat for about a year. not everyone is a phone hopper.

  • Daniel Castro

    When will the RAZR m get any news

    • Mike

      RAZR M has always gotten OTA rollouts at the same time as the RAZR HD and MAXX. If this is KitKat and there’s no problems you should be looking at KitKat within a week or two.

  • tharealoc

    So ideally, the update should get pushed for Razr M too. I have a few family members who’s M’s need kit kat

  • Jeremy Gross


  • Jprime

    I still have this phone, but I’m starting not to care… Not going to change my mind on upgrading, too little too late

  • TC Infantino

    I know of two friends who will be happy about this.

    • hkklife

      I was at the local VZW corpoeate store a month or so ago and they were STILL selling the RAZR HD (may have been the Maxx but I was in a hurry and didn’t confirm) for $99 on contract. so this is welcome news if for no other reason than to keep the people happy who are still buying ’em on contract.

      • Guest

        nah we’re selling the razr hd for .99 cents! I dont think we even have any in stock but its on display at our store

        • hkklife

          Ok thanks! That’s obviously what it was…a regular HD for $.99 on contract. I’d still take one over the RAZR M on contract for the newer Moto X-derived Droids would be a wiser investment due to increased likelihood of further software updates.

  • Sean Plantz

    sweet, maybe the wifes phone will see some kit kat action soon.

    • turdbogls

      same here…..its really the only reason I came on here…lol

      should be nice, the phone is in need of KK pretty bad.