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T-Mobile Makes It Official: Will Pay Early Termination Fees for Families to Bring Service Over

tmobile t-mobile john legere ETF

We are finally finished with the T-Mobile UnCarrier 4.0 press event, so the news is already official. T-Mobile is indeed going to pay Early Termination Fees (ETF) for families who transfer service from AT&T, Verizon, and Sprint. Word of this move has been reported a number of times, including from us thanks to a reader who spotted an ad for the initiative last night

The details are as follows:

  • T-Mobile could pay up to $650 per line for you to switch over to their service.
  • $300 of that comes from trading in your old device. You may or may not see that much, obviously the price is dependent on the device, how old it is, the condition, etc.
  • The other $350 comes when you get your final bill from your old carrier that shows your Early Termination Fees (ETF). By uploading your bill or mailing it in, T-Mobile will assess it and then mail you the cash for your fees. Again, up to $350.
  • You have to switch from Verizon, AT&T, or Sprint.
  • You have to sign-up for a postpaid Simple Choice plan and also buy a device, which can be done for $0 down, but with a monthly payment spread out over 24 months.
  • If you are an existing T-Mobile customers in an older plan or contract, you can switch as well to a Simple Choice plan without incurring migration charges.

The rest of the details can be found in the press release below.

T-Mobile Delivers Contract Freedom for Families By Paying Off Early Termination Fees

Company marks 1st anniversary of Un-carrier revolution by offering to reimburse entire amount of customers’ early termination fees when they switch from AT&T, Sprint or Verizon

LAS VEGAS – Jan. 8, 2014 – One year ago at International CES, T-Mobile US, Inc. (NYSE: TMUS) threw down the gauntlet, promising relief for customers fed up with a broken, arrogant wireless industry. Since then, the company has delivered on its promise with a relentless barrage of Un-carrier industry innovations.

In its latest move, T-Mobile is eliminating one of the last remaining obstacles for individuals and families wanting to switch from AT&T, Sprint or Verizon to the Un-carrier by offering to pay off their early termination fees. With an eligible phone trade-in, the total value of the offer to switch to T-Mobile could be as high as $650 per line.

“We’re giving families a ‘Get Out of Jail Free Card,’ said John Legere, president and chief executive officer of T-Mobile. “Carriers have counted on staggered contract end dates and hefty early termination fees to keep people bound to them forever. But now families can switch to T-Mobile without paying a single red cent to leave them behind.”

Customers have been flocking to T-Mobile for its no annual service contract Simple Choice Plan, industry-leading JUMP!(TM) upgrade program, unlimited global data at no extra charge in 100-plus countries, and most recently for Free Data for Life on every tablet – up to 200 MB of free 4G LTE data every month for as long as they own their tablet and use the registered device with T-Mobile. But Nielsen research suggests up to 40 percent[i] of families hold back from switching because of high early termination fees (ETFs), and a recent online poll conducted by GigaOM suggests that 78 percent[ii] would switch to T-Mobile if their ETF was paid. ETFs can cost as much as $350 per line. Multiply that two, three or four times for a family, and switching becomes an extremely expensive proposition.

“Carriers like to make you think you’re just signing up for two years with their family plans, but with staggered expiration dates and early termination fees, they’re really locking you in forever,” said Mike Sievert, chief marketing officer for T-Mobile. “Now, families are free to switch without worrying about early termination fees. And by switching to T-Mobile, a family of four can save $1,880 over two years compared to an AT&T shared family plan[iii].”
Here’s how T-Mobile’s offer to pay off these fees works:

Starting tomorrow, customers from the three major national carriers who hand in their eligible devices at any participating T-Mobile location and switch to a postpaid Simple Choice Plan can receive an instant credit, based on the value of their phone, of up to $300. They then purchase any eligible device, including T-Mobile’s most popular smartphones, now priced at $0 down (plus 24 monthly device payments, for well-qualified customers). After customers get the final bill from their old carrier (showing their early termination fees), they either mail it to T-Mobile or upload it to www.switch2tmobile.com. T-Mobile then sends an additional payment equal to those fees, up to $350 per line. Trade-in of their old phone, purchase of a new T-Mobile phone and porting of their phone number to T-Mobile are required to qualify.

This offer to pay early termination fees provides families with a quick way to escape carrier contracts that have deterred them from pursuing a better and more affordable wireless experience with T-Mobile.

T-Mobile is also making it easier for its longtime customers to migrate to Simple Choice plans as well without incurring any migration fees. To qualify for this option a current customer under contract trades in their current device and purchases a new T-Mobile device and switches to Simple Choice. In addition to waiving the migration fee, T-Mobile will also eliminate the existing annual service contract for that customer’s line.

With a Simple Choice Plan from T-Mobile, families start with one line at $50 per month for unlimited talk, text and Web with up to 500 MB of 4G LTE data. They can add a second phone line for $30 per month, and each additional line is just $10 per month. In short, a family could get four lines for just $100 per month (plus taxes and fees). The potential savings are so significant that if every single AT&T, Sprint and Verizon customer switched to a Simple Choice Plan, T-Mobile estimates they would save up to $20 billion [iv] collectively each year.

In addition to great family plan savings, individuals and families can also enjoy an incredible wireless experience thanks to T-Mobile’s rapidly expanding nationwide 4G LTE network- now the fastest[v] in the United States. For more information, visit the T-Mobile newsroom.
About T-Mobile US, Inc.:
As America’s Un-carrier, T-Mobile US, Inc. (NYSE: “TMUS”) is redefining the way consumers and businesses buy wireless services through leading product and service innovation. The company’s advanced nationwide 4G and expanding 4G LTE network delivers outstanding wireless experiences for customers who are unwilling to compromise on quality and value. Based in Bellevue, Wash., T-Mobile US provides services through its subsidiaries and operates its flagship brands, T-Mobile and MetroPCS. For more information, please visit http://www.t-mobile.com.

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  • Manuel Villalpando

    i have a family plan with Verizon can i get an individual plan in tmobile if i switch and open the other two lines separate? will tmobile still pay for early termination fees?

  • David

    T-mobile sucks and I cannot wait to cancel my contract with them. Been with them 9 years and thier network has not improved in my area at all.

  • jagerbomb

    u have to pay the termination urself when u switch then they will give u money back for it on a prepaid card 2 months later. if u have a scratch or a crack they will not take the phone and u will have to pay for a new one. ASK QUESTIONS BEFORE U SWITCH OVER

  • jagerbomb

    theres a catch to switching over. false advertisment. they hung up in my face when i was pointing out all the things i was denied when i tried switching over.

  • James Bravo

    Went by T mobile yesterday. They gave me $109 for my note 2, which goes on the account as a credit. Just had to pay tax on my new Note 3 ($67). Data is much faster then sprints (South FL).

  • p kauffman

    ok wait so u mean to tell me that t mobile will pay to take me and my son from Verizon to t mobile and the will pay for it plus give me money to trade my phone as well?

  • Antonello

    I went to T-Mobile to transfer My 4 lines from Verizon to T-Mobile new program of early termination fee and my new phone bill at T-Mobile would have been over a hundred dollars more than what I pay at Verizon not to mention I had to lose a lot of money turning in my Verizon phones and pay the taxes on all 4 new phones all over $600 needless to say I walked out

  • Andy Stetson

    I need service period. 1 tower to cover a metro area with ~1M people doesn’t cut it!

  • Brian

    I have 4 lines on verizon right now on a family plan. 2 with 2 year contract over meaning they are eligible for upgrades and 2 with still 17 months to go. Since of two lines need the etf paid off can I bring my own phone for the 2 lines with no contract binded to them instead of having to buy a phone from tmobile?

  • MRIANB

    Been on Tmobile for a year after dumping Sprint in middle of resigning. Loving Tmobile and works like a champ in Puerto Rico unlike Sprints horrible signal there. Tmobile free roaming worked like a champ w no charges on my hill while on a Caribbean cruise last month. The only charge I got was $0.20 for a call I made.

    Ian B

  • sean.yesmunt

    If my current area is in there “service partner” coverage area on there map, would I be able to use the network with out any roaming fees? I don’t really mind the slow data speeds, but I would like decent call service without any fees. Does anybody have an idea?

    • hanfeedback

      Yes, plans have 50mb a month roaming data. Talk and text are unlimited while roaming.

      • sean.yesmunt

        Bummer, but thanks.

        • jimt

          Why is that a Bummer based on your question? You get AT&T roaming unlimited for text and talk and some data. Most of the time I use Wifi for data anyway. I wasn’t aware of the 50 mb limit, however. I guess you won’t be streaming to many movies while roaming.

  • Caveman

    Started doing the math, checking the plans, everything looks good until you do an estimate for the value of your trade-ins. Verizon LG G2 $120, S4 16G $177, IPhone 5 White 16G $203, S3 Black 16G $105. I think the G2 was the biggest shocker. Oh well was hoping to at least cover half of the cost of a new phone and finance the rest. Not going to happen.

    • hanfeedback

      I looked at this also, I was surprised when my wife’s iphone 5 would have brought $171, figure in they are paying the $260 ETF to Sprint and you’re up over the $320 or so they are going for on ebay. The trade in value will throw you off at first but look at the whole thing and see what you could sell it for on ebay. Even in a previous scenario with a GS3 I was ahead of the game on Tmobile’s new program.

  • DanWazz

    This is cool and I was all for it, but I don’t feel like paying more for a N5 with less storage and not the color I want. Will just have to wait until May.

    • jimt

      I am saving almost $100 a month from the switch. May would be $400 I didn’t save by May which would make the N5 free by then.

  • NickMotoX

    My question is…I have Verizon currently. However, I have an AT&T phone that is old can I use that as a trade in if it’s something they require? Then still get the ETF? Also, is there any chance that I can bring my own unlocked phone to T-Mo rather than paying $350+

  • jeff manning

    Am I right in assuming that the possible $300 you can get from the phone trade in can go towards paying for the mandatory new phone?

  • Richard Giordano

    If only T-Mobile had better coverage then I would consider switching from Verizon . Until then Verizon all the way!!! Although it’s nice to see T-Mobile making there 4g faster good job.

  • JoeTi

    I’m really liking T-mos strategy, not so much the coverage, but they’re getting there. A lot of gaps to fill….

  • Walter Partlo

    Does family mean 3+ lines still? One of my 3 lines is in a rural area with hardly any t mo coverage. It would be great here in the twin cities.

  • Andrew Choi

    am i allowed to trade in ANY device that i own or do i have to trade in the device that I had on my previous family plan on verizon. if i can… i can sell my note 3 for a lot more than they are offering ($175) and trade in my OLD blackberry and an OLD ipad for the trade in.

  • http://thatgeekdad.blogspot.com/ Rob Delaney

    Need more coverage T-Mo. Everything about what the company is doing is great right now to their pricing but according to your coverage maps I can’t get service at my house, and one set of in laws house. You work at the other in laws, work, all the places in our city I would visit, vacation places around the US that we will go or return to again. Even if I could get reception in my house I can deal without at the in laws (I like them and usually talk to them a lot anyways).

    • jimt

      You can get an extender that hooks to your home network and will make it so your house is a Tmo hot spot but if you try to get a call a couple houses away all bets could be off. They also have phones that use wifi for calls if no phone service is available. Might help your situation.

      • http://thatgeekdad.blogspot.com/ Rob Delaney

        Already talked to service reps in the store and on the phone and even though I would be bringing 4 smartphone lines over, they are going to charge me $250 for the t-Mo extender where with verizon they coughed up for free. If T-Mo did give me the extender free, then I would already be a customer.

  • Justin W

    This is a lot more tempting than AT&T’s offer.

  • hippo

    Turn in old dumbphone, have tmobile pay etf, and sell smartphone on ebay? Anyone want to buy my extra old verizon dumbphones?

    • andrew

      REALLY wondering if i can do that. im i allowed to?

      • DoubVK

        No you can’t turn in a dumb phone. Tmobile has a list of eligible phones, and dumb phones aren’t on it.

    • jimt

      Sounds good but I wonder what is on the ETF statement/bill from Verizon or AT&T. It might say what phone you have an ETF on. This would stop the use of junk phones, probably. I just switched a month ago on Verizon Freedom day 12/15/13. The bill I got from Verizon as an email just said I owed $340. I went to Verizon and paid but never saw an itemized bill. The bill needed for TMO may need to be an itemized official bill. Also they probably know your not paying for a OG Droid or dumb phone on contract now. My guess would be the itemized bill would say Galaxy S4 or what ever.

  • Droid Ronin

    T-Mobile has won the 2014 Wireless Provider of the Year award.

    • Justin W

      And 2013.

  • nabooska

    Going to look into this tomorrow. Only downside is the expensive phone costs As they are full price without the “New 2-year activation” shenanigans but the $0 down and payment plans are nice. Crossing my fingers this will work out as tmobile will save me $90 over my current Verizon plan.

    • Kristine

      Good luck, my estimate for my phone was crazy low for the note 3. :-(

      • nabooska

        This is disheartening :( I have a moto x and didnt think there would be a problem with receiving a decent trade in value. The rest of my family has iphone 5′s.

        • Kristine

          Go try the link see what you can get. http://explore.t-mobile.com/cell-phone-trade-in

          • nabooska

            Thanks for the link, my Moto X’s value is only $156 and the iPhone 5′s is $203. Am I correct in assuming that these trade-in values apply to the cost of a new phone since Verizon’s ETFs are $350 (which TMo offers to pay without the trade in of a phone)?

          • angelycam

            Wow, my LG2 with VZW was only $120 vs if I brought it as trade from ATT at a trade in value of $163…I guess so they can refurbish it? Not cool!

    • bd1212

      I was also wondering the same thing, but if you think about it you can put the money from trading in your phones towards paying the monthly installments. Should help bring down costs.

      • nabooska

        I hope youre right

  • jay

    i have an old thunderbolt laying around. trade in is $1 but I can still keep my S4!

  • Kristine

    I just did an estimate on my note 3, what a joke. $175, I wouldn’t be able to get the same phone. Financing, maybe!?! Lol

    • Kristine

      Estimate on htc one $122….iphone 5s $296.

      • https://play.google.com/store/apps/developer?id=iWizard Bikram Agarwal

        Galaxy Nexus – $18. :P
        Not that I was expecting hundreds of $$s. Just checked for the kicks.

    • jimt

      Better than the nothing I got a month ago. What good is a CDMA phone on a GSM network? Most won’t work so it is junk now and the longer you wait to switch is money you are losing. I am saving almost $100 a month on TMO The $175 is made up in 2 months. You know you want to do it. You will be glad you did. Today is just more icying on the cake.

  • RedXander

    Oh god this is tempting. Being able to get a Motomaker Moto X with an unlockable bootloader… if only I didn’t travel for work.

  • Bharath Kannan

    The “up to $350 per line” worries me. What are the requirements for this other than coming from att, verizon, or sprint.

    • bd1212

      The “up to” $350 per line is for the ETF and it says “up to” because when you send them your final bill and your ETF’s for each line are listed on the bill, they’ll pay whatever cost the ETF is (no wireless carriers have ETF’s higher than $350) and depending on how long you might have been under contract, that could be anywhere between $0-$350.

    • Kristine

      “Trade-in of their old phone, purchase of a new T-Mobile phone and porting of their phone number to T-Mobile are required to qualify.

      eligible devices at any participating T-Mobile location and switch to a postpaid Simple Choice Plan can receive an instant credit, based on the value of their phone, of up to $300″

  • lovecarsUSA

    Let the WAR begin… hopefully we will have a Cellular model here in the USA like other countries… Which will mean REAL COMPETITION, no gouging.

    • Mike Hilal

      I think this will only bring good things. Especially as TMO expands their coverage.

  • droidrazredge

    #unleashed! #uncarrier4 @Verizon @AT&T, @Sprint

    • Bill Hill

      #Tim Tebow

  • steve30x

    Tempting but sadly in the east Texas area below Dallas, there is a crazy 200 mile radius of nothing but edge data and voice calls and that’s it, especially in my town. Otherwise I would be calling Verizon first thing tomorrow morning! Verizon sadly dominates my area and surroundings with LTE.

    • Cory_S

      Yeah, I live in Houston and have been trying T-Mobile off and on. In town it is incredible. Blows Verizon away. But when I take I-10 towards San Antonio I get GPRS…even worse than edge. Then when I stay with family in Kerrville I am lucky to have a signal at all.

      • steve30x

        wow had no idea it was that bad in that area as well..

        • Cory_S

          Yeah, I actually have to hold the phone in the air above my head until it latches on to a signal. I haven’t had to do that in almost 15 years haha.

          • Lisa Shurling Barnes

            Can you hear me now?! Lol

    • Justtyn Hutcheson

      That’s honestly their biggest hurdle, and the hardest one to solve as it’s a bit of a catch 22. They need money to buy spectrum to expand coverage, but they don’t have good coverage yet so they don’t have the customers necessary to generate the money. However, with the Block A deal, and the auction this year or next, within 1-2 years they will be quickly gaining on at least AT&T, and setting their sights on Verizon-level coverage.
      As John said, they will do whatever it takes to be #1 in the US. If Verizon, AT&T and Sprint keep going as they are, T-Mobile will lead a crusade against them.

      • steve30x

        Yeah when that day comes hopefully sooner than we think I will jump on board.

    • Colton

      Finally, someone who understands the issues in East Texas (i also live here). That’s the only thing that keeps me from switching.

      • steve30x

        yes I agree you know its been like this for a very long long time now like I have stated before if the coverage was there I would leave Verizon for so many reasons to list lol

        • A Lynch

          well as long as you have wifi in your home … tmobile phones can receive and dial via voip wi fi calling built into most of their smart phones now.

  • Daeshaun Griffiths

    The revolution continues…
    How will Verizon take action?

    • Mike Hilal

      They wont, until AT&T starts doing the same.

    • Adrynalyne

      The usual. Remove features, raise prices.

      • Mike Hilal

        if only they’d remove the bloat…

      • http://techonblogger.ward.pro/ Stynkfysh

        I’ve been using T-Mobile for about 3 months now and I still get giddy at not being giving Verizon money after their changes over the past 2 years. Jerks…

      • Franklin Ramsey

        I fear this is true, but I hope T-Mobile can get them to make changes that help, not hurt. I can’t get a signal on a T-Mobile phone in my house most of the time, so I’m on Verizon, hanging on to my Unlimited Data for now.

    • http://cpuangel.com cpuangel

      They won’t

  • luke woodruff

    I liked tmobile but i had to switch to at&t as tmobiles spectrum does not work in building like at all. When i was in class at uni i would always have no service and that was murdering my nexus 5 battery life.

  • Steve

    Really a great announcement for the average consumer, hoping more carriers will jump on this. Personally a bit bummed, because it doesn’t look like you can buy a device from Google Play Store ($350 Nexus 5) or Craigslist/Ebay/Etc. at a discount and bring it to T-Mo. Appears like you gotta pay their monthly fees for the device.

    • DroidzFX

      how much more of a discount you want of $350? Nexus 5 is worth every penny.

      • Ryan

        Tmo nexus 5 is $450 in store

        • Adrynalyne

          Grab one from Google and save 100?

          • Steve

            Doesn’t appear you can get the ETF fee paid if you don’t buy from TMo. That’s my point.

          • Adrynalyne

            Ah, gotcha.

          • Mike Hilal

            They give you the subsidized price on their phones. $399 for a note 3.

          • Steve

            Where do you see any subsidies on the TMo phones?

          • Mike Hilal

            They have subsidized prices for new contracts….unless they are waiving the subsidized prices for giving you the $300 towards your trade-in. So $704 for the note 3 becomes $404….or $5 over the subsidized price. And you can spread it over 24 months.

          • Steve

            I can’t find that anywhere on T-Mobile’s website. Not doubting it, just can’t verify. If that’s the case, it changes everything.

          • Mike Hilal

            From above

            -T-Mobile could pay up to $650 per line for you to switch over to their service.

            -$300 of that comes from trading in your old device. You may or may not see that much, obviously the price is dependent on the device, how old it is, the condition, etc.

            -You have to sign-up for a postpaid Simple Choice plan and also buy a device, which can be done for $0 down, but with a monthly payment spread out over 24 months.

        • bd1212

          The price was reduced on T-Mo to $396 today. Check it out for yourself. A lot of T-Mobile phones had their prices (full prices and monthly installment prices) dropped today.

      • Steve

        No doubt about Nexus 5, but other phones aren’t as good of a deal. Example – Note 3 is $708 through T-Mo, can get it for less than $450 on CL. On that same note, can also get more for my trade if I were to sell on CL. Maybe in (my) perfect world you get both options – up to $300 for your device, or consumer can choose for T-Mo to keep the “up to $300″ for your trade-in if you bring your own device.

        • Steve

          So I’m going to reply to myself, because I’m eating crow once I did the math. Someone fact-check this. Let’s assume my wife and I break our verizon contracts on our own, sell our phones on CL, buy new phones on our own, and join T-Mobile with our new phones. Let’s also assume we buy a Nexus 5 (me) for $350 from Google Play and iPhone 5S (wife) for $500 on Craigslist (conservative price).

          TO BREAK CONTRACT AND BRING OUR OWN PHONES TO T-MO
          I have 11 months left on my VZW Contract, wife has 9, both smartphones.
          Me to break – $240

          Wife – $200
          Me Nexus – $350 (Google Play)
          Wife iPhone – $500 (Craigslist – although I think it will cost more)

          Sell my Razr Maxx HD for $250 on Craigslist
          Sell wife’s iPhone 5 (16gb) for $400 on Craigslist

          = $640 out of pocket to break VZW contract and go to T-Mobile. Will be paying $100 per month for 2 lines at 2.5gb each.

          UNCARRIER 4.0 (ran these numbers on T-Mo’s website right now)
          Me to Break – $0
          Wife – $0
          Me Nexus – $396 ($16.50 per month)
          Wife iPhone – $600 ($25 per month)

          Receive $200 for Razr Maxx (generous – the iphone 5s 16gb was $286 on his slides)
          Receive $225 for iPhone 5 16gb

          = $996 committed to phones but receiving $425 from trade-in, so phone NET = $571 and will be paying $100 per month for 2 lines at 2.5gb each.

          Obviously these numbers change if your ETF is higher (you’re earlier into your contract), but even this late it saves maybe $70. A lot depends on the T-Mo trade-in numbers though. The way the math works for us, if I did it right (and it is extremely subjective to each person’s situation), is that it is cheaper for us to buy ourselves out and bring our own phones if we are less than 7 months remaining on our contracts.

          GRANTED – we are 2 people, with these 2 phones, wanting those 2 phones. A LOT of variables, and Uncarrier 4.0 becomes much better value if you have 3+ on your “family” plan. I think I did that right.

      • Steve

        So I’m going to reply to myself, because I’m eating crow once I did the math. Someone fact-check this. Let’s assume my wife and I break our verizon contracts on our own, sell our phones on CL, buy new phones on our own, and join T-Mobile with our new phones. Let’s also assume we buy a Nexus 5 (me) for $350 from Google Play and iPhone 5S (wife) for $500 on Craigslist (conservative price).

        TO BREAK CONTRACT AND BRING OUR OWN PHONES TO T-MO
        I have 11 months left on my VZW Contract, wife has 9, both smartphones.
        Me to break – $240

        Wife – $200
        Me Nexus – $350 (Google Play)
        Wife iPhone – $500 (Craigslist – although I think it will cost more)

        Sell my Razr Maxx HD for $250 on Craigslist
        Sell wife’s iPhone 5 (16gb) for $400 on Craigslist

        = $640 out of pocket to break VZW contract and go to T-Mobile. Will be paying $100 per month for 2 lines at 2.5gb each.

        UNCARRIER 4.0 (ran these numbers on T-Mo’s website right now)
        Me to Break – $0
        Wife – $0
        Me Nexus – $396 ($16.50 per month)
        Wife iPhone – $600 ($25 per month)

        Receive $200 for Razr Maxx (generous – the iphone 5s 16gb was $286 on his slides)
        Receive $225 for iPhone 5 16gb

        = $996 committed to phones but receiving $425 from trade-in, so phone NET = $571 and will be paying $100 per month for 2 lines at 2.5gb each.

        Obviously these numbers change if your ETF is higher (you’re earlier into your contract), but even this late it saves maybe $70. A lot depends on the T-Mo trade-in numbers though. The way the math works for us, if I did it right (and it is extremely subjective to each person’s situation), is that it is cheaper for us to buy ourselves out on our own and bring our own phones if we are less than 7 months remaining on our contracts.

        GRANTED – we are 2 people, with these 2 phones, wanting those 2 phones. A LOT of variables, and Uncarrier 4.0 becomes much better value if you have 3+ on your “family” plan. I think I did that right.

  • Michael Chediak

    I tried out T-Mobile about 6 months ago and there HSPA+ was as fast as my Verizon 4G. The only problem was that T-Mobile only worked well in certain areas whereas Verizon worked everywhere.

  • J. Gilbertson

    I could see people using this just to get out of their ETF, pay T-Mobile for a month and then jump on Straight-Talk or Aio

    • Daistaar

      You’d still have to pay for the phone. Also, I thought I read it had to be to a post-paid account somewhere.

      • J. Gilbertson

        T-Mobile got rid of contracts. That’s why they’re the “un-carrier”. Their postpaid plans do not have 2 year contracts. If you don’t like their service you can simply cancel and go somewhere else.

  • Lawrence_Hart

    Now the announcement we are all waiting for is “Our network now has good coverage.”

    • StuckOnVerizonForever

      If you are in the right areas, it works great

      • Dominick White

        Which they dont have enough of

      • Cory_S

        The issue is driving between the right areas. Or, God forbid you travel to a not right area.

  • Ross Mintzer

    Hey I’m not sure if you guys are aware yet but today 4.3 rolled out to my Verizon note 2

    • Adrynalyne

      Rolled out two weeks ago for a lot of people.

  • schoat333

    I’m going to order a tmobile prepaid sim card to see how the service is for a month first.

    • dreadnatty08

      Might be doing the same thing today on my Moto G. Granted, won’t be able to test their LTE coverage, but their regular service none the less.

  • ki11ak3nn

    Sounds nice. But are they going to build up more towers?? People need more than saving money. We need good service.

    • http://turbofool.com Jarrett Lennon Kaufman

      Depends on the area, obviously. Where I am I already have good service with them. Too bad they didn’t have this last year when I switched and paid my ETF myself.

      • ki11ak3nn

        I had T-Mo in 2006-7. Too many dropped calls while walking around in Seattle. So I had to switch. Idk how service is now. I’ll probably give them a try and trade in my Note 3 for another Note 3 or Moto X.

        • Kristine

          They will give you $175 for the note 3.lol :-(

          • ki11ak3nn

            And let me guess $300 for an older iPhone 5S?? That’s disgusting T-Mo. $175 for a 3 month old phone that most people paid $300 or more for?? Nevermind I’ll stick with Verizon. You had me then you lost me T-Mo.

          • bd1212

            You get $295 for a 5S, so pretty much the full amount. Even an iPhone 5 nets $203… crazy when its over a year old and is apparently “worth” more than a Note 3. Either way, though, It’d be smarter to let T-Mobile pay your ETF, sell your 5S online for around $600 (can do the same with a Note 3) and then switch to T-Mo and buy a new phone with that money you made from selling it. That way you can still switch and not lose your device and/or trade it in for a ridiculously low price.

          • ki11ak3nn

            Gotta love Swappa. That might be the plan. Sell my Note 3 for $500-600 throw in some accessories then off to T-Mobile.

          • bd1212

            On second thought, I’m not sure if you can do that. It looks like it actually is required that you trade in your new device in order for your ETF to be paid. T-Mo hasn’t confirmed anything, though. I’m hoping it’s the opposite, though, as I can easily sell this iPhone 5 for $380 on Swappa as opposed to the $204 T-Mo will give me.

          • bkosh84

            You have to trade in your phone for this ETF offer. It’s part of the requirements.

          • bd1212

            Yep, found that out a few hours after posting my reply. The good news is you don’t have to give them your current device – they’ll accept any device, even feature phones. Just give em a cheap phone that you don’t use and problem solved. :)

          • bkosh84

            This is true. I called and asked last night about what is accepted and the girl on the phone said Any Trade-In and any Phone T-Mobile sells is eligible for purchase with this new setup. So far I’m liking this.. Now I just need to unlock my AT&T HTC One so I can try out T-Mobiles network and see how well it works.

          • A Lynch

            not solved.. You won’t get any trade in value for a feature phone….

          • bd1212

            Yes it is solved. You don’t have trade in your otherwise new devices (iPhone 5, 5S, Note 3, etc) for a crappy offer. By trading in a feature phone you’re able to sell those phones online for much higher prices. Note 3′s and iPhone 5S’s are both still selling for $550+ and iPhone 5′s are selling for over $350, yet at T-Mobile they’ll give you less than $300 for all of these phones. Trading in a feature is a much better option than trading in your current smartphone.

          • A Lynch

            the only catch is if you don’t trade your phone in with TMOBILE they will not path any of your EFT…

          • jagerbomb

            tmobile is not paying ur ETF. they said that u have to pay the ETF to switch over and they will give u a prepaid card 2 months later

          • bd1212

            That’s actually not what they said at all. Your carrier won’t force you to pay the ETF ASAP. I know from experience back when I paid my ETF a few months ago.

            What happens is you call your carriers customer service and ask to pay your ETF and cancel your service. The amount that must be paid for the ETF (or ETF’s) will be on your next months bill. Once your ETF request is processed (usually takes 30 seconds over the phone) your contract is over and you are now free to switch to a different carrier.

            At this point you would now call T-Mobile or go to one of their stores, transfer your number (or numbers) and then send the final bill from your other carrier to T-Mobile and then in a few weeks they’ll send you a card that you can use to pay your past ETF’s with.

          • A Lynch

            But you can’t port the number if you do it that way. Just go in and port your number. That will generate the cancellation and the termination fee will be on the next bill. You will even see it in a day or 2 if you print your online activity.

          • bd1212

            Oops, I forgot about that. That method also works and is faster.

          • Kevin

            Unless you paid full retail for your phone I don’t see why you should be complaining since they’re paying your ETF.

          • ki11ak3nn

            I’m not complaining just trying to figure out why T-Mo is giving people more money for older iPhones than a brand new Note 3?? Doesn’t make sense.

          • Kevin184

            Well, $175 plus up to $350 for your termination fee. But feel free not to take advantage if you don’t like the deal.

          • A Lynch

            Yes but they also pay your termination fee so you are not going to be out of anything.

          • ki11ak3nn

            I understand that. I just don’t understand why trading an older iPhone would get you more money than The Beast Known as the Note 3?? Whatever it’s cool. I’m saving more money by being on Verizon anyways.

    • http://androidandme.com/ Taylor Wimberly

      They commented that they are expanding coverage in 2014. The new 700 MHz spectrum they got from Verizon will also help expand coverage to new areas they couldn’t reach before.

      • htmn

        Except that will require a new phone that supports the new spectrum as none of the phones currently do. Which does little good now, unless you’re dumb enough to use the jump plan.

    • AvgJoe

      They have not built any new towers in MO and IL in years, still no service when you leave more than a half mile from a highway outside a city. Their 4G in major cities like KC StL Chi suck at low speeds. In Chi town I even lose signal, but I think that is from the skyscrapers in downtown by lsd

  • Sarpedon1069

    Does the deal include those wanting to switch to T-Mobile prepaid?

    • http://turbofool.com Jarrett Lennon Kaufman

      It clearly says it doesn’t.

    • lovecarsUSA

      But they said that current subscribers can do the same, to get out of the contract. BTW Prepaid customers can get in also but without they paying for your equipment. They way I heard it on the webcast

  • Dan

    So I have to buy a phone from them? I can’t bring one with me? Main reason I want to get off Verizon is phone choice.

    • Stone Cold

      Tech is different CDMA vs T-Mobile GSM

      • schoat333

        Most VZE phones are global and will work on T-Mobiles network. the S4 will even work on T-Mobile LTE.

        • Allen Yates

          Verizon phones don’t have the proper LTE bands enabled to work on T-Mobile’s network. If you can live with HSPA then you’re good to go.

          • Adrynalyne

            Some do. Note 3, S4, I’m sure there are some others that are AWS capable that I cannot think of.

          • Mike Hilal

            Nexus 5 is AWS capable, or am I mistaken?

          • Adrynalyne

            I would assume so, if Tmo sells it :D

            Edit: Checked, and indeed, it has band 4.

          • Mike Hilal

            That just makes it an even bigger steal at $350

          • http://techonblogger.ward.pro/ Stynkfysh

            Some do.

          • Brandon Jiang

            the verizon iphone 5s has identical bands to the t-mobile variant, with the added bonus of being CDMA capable. couple this with the fact that it gets updates direct from apple and it’s actually a better choice to buy than the t-mo 5s. talk about irony

          • Lisa Shurling Barnes

            What is CDMA?

          • Brandon Jiang

            being able to be used on carriers such as verizon

        • T4rd

          Pretty sure no Verizon phone will work on another carriers LTE network due to different bands/freqs being used and supported by their own Verizon phones (and pretty much the same with any other carrier’s own variant). Most newer Verizon phones should work on T-Mobile’s HSPA+ network though.

          • Daistaar

            You’re right, but remember that T-Mobile just licensed spectrum from Verizon. T-Mobile will now have LTE in the 700mhz range. That means my old retired Rezound and iPhone 5 will be able to get LTE on T-Mobile soon enough.

          • bd1212

            Not true. Verizon sold off it’s 700Mhz lower A spectrum to T-Mobile. Verizon’s phones run on the 700Mhz upper C spectrum. These two require different LTE bands in order for a device to connect to their specific LTE networks. So no, your old devices will not be able to connect to T-Mobile when they get their newly acquired 700Mhz spectrum up and running.

          • Daistaar

            That’s very interesting and good to know. Thanks BD. I didn’t realize there were different blocks to the spectrum sections. I thought 700 was just 700. Have to look at it as 700A, 700B, etc… Thanks!

          • bd1212

            No problem, man! It’s easy to get all this stuff confused. When I first heard of all these numbers and bands I thought the same as you did, but someone else explained it to me and cleared up my confusion. Figured I’d pass along some knowledge. :)

          • http://techonblogger.ward.pro/ Stynkfysh

            Verizon iPhone 5S works on T-Mobile’s LTE network, no requests from Verizon necessary. The evidence is there that its possible, whether its locked out on all other devices remains to be seen.

          • bd1212

            The Verizon iPhone 5S is the only phone that I know of that can connect to Verizon, AT&T and T-Mobiles LTE network without any problems. I may be wrong, but can any other phone do the same?

      • Dan

        Oh, I’m very well aware of that, but that is not the phone I would be bringing with me. For example they sell the 16GB Nexus 5 for $399, I can buy the 32GB from Google for that price, and the 16GB for $50 less. Why would I want to but it from them? Only reason is the ETF payoff.

    • http://androidandme.com/ Taylor Wimberly

      Trade in is optional. If you have a phone that will work, you can still get up to $350 for the ETF from Verizon.

      • Dan

        From their web site:
        “Why can’t customers bring their own devices?

        When customers trade in their device, it is really a win-win for both the customer and T-Mobile. A device trade-in provides consumers some initial credit to help with new device purchase or startup costs like down payment, devices taxes, or accessories. For T-Mobile, we still see value in the devices consumers no longer want.”

        • http://androidandme.com/ Taylor Wimberly

          I saw that on the T-Mobile FAQ, but it’s not super clear yet. At the live event, they made it sound like it was not required.

          • Dan

            I’m not sure the trade in is mandatory if they don’t want your old junk, (like my GFs LG dumbphone from 2007 that she still uses but is on contract due to me using all the upgrades ;) but the part that appears to be required is that you buy a phone from them.

          • bkosh84

            It is mandatory.. Straight from the website:

            “What are your eligibility requirements?

            In order to qualify for this ETF offer, you must be switching from a postpaid plan with AT&T, Sprint or Verizon and port your current numbers to T-Mobile. You would need to trade-in a working mobile phone or tablet and purchase a new device with T-Mobile on a qualifying postpaid Simple Choice plan (you would not be able to sign up for a T-Mobile prepaid or Simple Choice Family Plan with no credit check). All lines must be activated in the same T-Mobile market with the same billing address and area code”

            Requirement means you have to do it. No if’s, and’s or but’s.

        • http://androidandme.com/ Taylor Wimberly

          This is what they just sent me: In order to qualify for this ETF offer, you must be switching from a postpaid plan with AT&T, Sprint or Verizon and port your current numbers to T-Mobile. You would need to trade-in a mobile phone or tablet and purchase a new device with T-Mobile on a qualifying postpaid Simple Choice plan (you would not be able to sign up for a T-Mobile prepaid or Simple Choice Family Plan with no credit). All lines must be activated in the same T-Mobile market with the same billing address and area code.

          • bd1212

            Unless I’m reading that incorrectly, that is confirming what Dan said. It doesn’t appear that the phone trade in is optional.

  • Junaid Ansari

    Bring T-Mobile to Canada and this company will blow up to become even bigger!

    • Jacob Dagenais

      I’d love to see that. All boarder city residents that work on one side and live on the other would benifet imensly!!

  • Yagermeister

    On my way to TMobile tomorrow to check about leaving Verizon…so I can get a real Nexus device when I want!

    • flyinggerbil

      made the jump back in november. only regret is i didn’t do it sooner.

  • StuckOnVerizonForever

    So a total of up to $650.

    • http://androidandme.com/ Taylor Wimberly

      “With an eligible phone trade-in, the total value of the offer to switch to T-Mobile could be as high as $650 per line.”

      • StuckOnVerizonForever

        Yes.

        • Lisa Shurling Barnes

          Let’s not forget the “well qualified customer” clause… You know, because EVERYONE has super-duper credit these days with this economy…and divorces etc.

    • Daistaar

      You’re not really seeing that. Think of it more like a phone exchange; more like, Here’s my Verizon CDMA and LTE S4 in exchange for your T-Mobile HSPA+ and LTE S4. That cover’s the phone then you send the bill to cover the ETF.

      EDIT: It’s a good way to make sure your device has the right Antennas and bands so you can have the desired experience on the network.

      • StuckOnVerizonForever

        I could just use my Verizon G2 and get HSPA+

        • Daistaar

          You absolutely can! You won’t qualify for the deal since you’re not giving up your phone (especially since your’s has the same radios anyway minus a few logos and icons) but you absolutely can.

  • Bill Hill

    Shots fired