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DROID X Volume Issue Will Be Fixed in “Upcoming” Software Release

Droid X users, you have been heard!  There has been a widely reported volume issue for both the ringer and speakerphone of the DX and Motorola has announced today that a fix is coming.  They would only admit to a volume increase coming in an “upcoming software release” which we can assume means Froyo, but no date was included.

Maybe the 1,800+ Droid Life readers who responded to this poll of ours had something to do with it?  We’d sure like to think so.

While Moto seems to be standing strong on the locked bootloader issue, you have to admit that it’s pretty refreshing to see a company listen to their customers and then respond in a positive way.  +1 Moto?

Source:  Motorola Forums

Cheers @rusty_richards!

  • Guest

    This issue has not been fixed still WTF? Please allow for speakerphone boost!!!!!

  • Zoneraven739073

    Everything on my droid x was working fine until about 2 weeks ago, now the volume for media and ring tones fail to operate. What gives? I’ve already warranty replaced the last Nag….
    This is the only problem I’ve experianced with this one. What’s next?

  • Jana

    Volume on the Incredible 2 is horrible.  If I am not in the same room I can not hear it ring.  I have the volume as high as it will go.  Any one else have this problem or any suggestions on how I can increase the volume?

  • tammie

    i hope they hurry with the volume increase! im tired of MISSING business calls!!

  • m3commish

    Whatever happened with this … did they fix it? Because my Droid X volume absoutely sucks.

  • Lyricsheet

    It's OCTOBER and still no software update to resolve the volume issues on the Droid X. Iphone fixes their snags in days yet I'm paying for services which are not being performed. We need to be more clear to Motorola and our carrier that this is not acceptable and warrants a void contract. The Droid should come with VOLUME that can be heard by the human ear.

    • ET Phone Home

      Which function/apps are you having volume issues with? The stock Alarm & Timer was the only one I previously had an issue with and post-Froyo, it has improved somewhat. I just checked it as I don't normally use that app anymore as I've been using a different Alarm Clock Plus app and Stopwatch app for a countdown timer as those 2 apps have even better volume. Volume on everything else on my phone, ringer, notifications, turn by turn navigation, media, incoming call, voice calls, etc all work fine.

  • Jawshua

    I'm glad there are awesome website groups like Droid-Life out there helping to get things fixed. The voice of one and the many getting things done. Thanks for being there Droid-Life!!!!

  • Cataclysmic3

    When will this volume (NEW SOFTWARE RELEASE) FIX be out …We use this phone for our business… and UNTIL this is fixed WE MISS CALLS,MISSED CALLS MISSED BUSINESS…. HELP

    Yes we have the loudest ring tone yes did everything poss to fix this .. It is a droidx probelm…

  • Cataclysmic3

    When will this volume (NEW SOFTWARE RELEASE) FIX be out …We use this phone for our business… and UNTIL this is fixed WE MISS CALLS,MISSED CALLS MISSED BUSINESS…. HELP

    Yes we have the loudest ring tone yes did everything poss to fix this .. It is a droidx probelm…

  • Gage It Support

    Alright People There are more users out there having the issue. My guess is they are not savy enough to post or dont realize the reboots, caus eit literally only takes 30 sec to reboot, unlike BB tour. So it may not be as apparent. Also other not I just spent 3hrs today back and forth with Verizon an Moto to resolve yet again another rebooting issue with My x. And ladies and Gents this is my second x I will soon have a 3rd. My 1st had issues with in the first week, the second last about a month. Lets seee how long the 3rd lasts. I get it next week. For Moto engineer readers. My phone has 3 apps installed. One game from market ( Robo Defense) google maps and auto task. Im also experienced with both phones gps droping and having to retart phone manually to find a sat as well as screen freezing and locking sometimes to the point of needing reboot. My 3g hot spot sometimes needs a reboot to work. It seems to get caught in a loop, I cant remember what happens exactly but a reboot is needed to resolve. What else, oh I use the phone costantly more than most I travel aalot and its constantly charging so I can be intouch with clients via email, sms, web interface as well of a course a phone voice. The phone sits in a silicon case for protection and I have a holster (leather) to put it in. Its in sometimes the phone gets warm. I also have noticed when the phone is just running sys files the ram is way to high and this concerns me maybe its overheated possibly cap issue not really sure. If there is a developer that cares about makin those that are having continuing issue just reply. I also apreciate u increasing the vol settings cause they are horribly low. Also not u should increase the alarm volume as well as many users use there phone as an alarm clock these days, if thats not already adressed under speaker volume and ringtones. Thanks

  • Jlamouria6936

    Have you had your brain function, or should I say malfunction tested lately?

  • Lee

    Volume isn;t the issue with my Droid – it only vibrates, won't ring at all. I have checked all settings that I can think of/have researched.

  • RobotTiger

    KICK ASS!!!

  • dp135

    Glad to hear that voices are being heard. I am thoroughly enjoying the phone.
    I really need to stop playing with it and get some real life stuff done ;=)

  • http://my-shadows.myopenid.com/ my_shadows

    I am wondering if people are experiencing microphone issues as well… Because, so far we couldn't tell since the volume was too low. Then again, the volume being low might have been confused with the poor mic recordings. Hopefully it will all just work out!

  • DXM

    Ringer volume is just one of a list of problems. Here are few more bugs for you. When connecting to a wireless AP that is configured for WPA the phone thinks it's WEP, wrong. Don't turn on the setting “Smart Profile: Face Down” if you ever want you phone to ring again. The only way to fix this is to reset your phone back to factory defaults. Then you have to load your apps and set everything up all over. The Motorola forum has steps to get the phone ringing again but nobody has been successful in the procedure, myself included. When on a call the volume control does not always work. Don't get me wrong the phone is great. These are just a list of bugs that I've come across that need to be addressed in the next update.

  • http://www.facebook.com/profile.php?id=25419359 James De Angelis

    Anyone have the problem with the notification light stayhing solid green all the time? Even powered down, only taking the batt out shuts the light off. And no mssgs unchecked. = lames ness, also setting. Alram on the phone doesn't ring or vibrate…

  • Puffy98

    Droid LIFE!!!!!

    CAn u hear me?

    Lets talk about THE REBOOTING ISSUE!!!!

    GO TO DX forum in Motorola Homapage!!
    now there are 18 pages about THE REBOOTING issue!!!! 18!!!! means Lots of people.

    but u never mentioned about it!!!! r au insane!!!
    is here for only happy droid fan?

    shame on u!!

    • Evermour

      I hope someone hears you!!!!!!!!!!!!!!!!!!!!

    • http://twitter.com/rrrrryyyyy Ryan Nabat

      mine reboots all the time!! so frustrating

    • Djspikezz

      YEAH SRSLY!

      Kellex look into this for us. I read the 18 pages of forum msgs on this problem seems to be about 10-15 people that are msging back and forth. It's looking like a small population is having problems with random reboots, but just getting my phone a week ago and reading that this problems has been surfacing weeks into having the phone, I feel a bit rattled and dis-content with my phone. So far I haven't had this problem and surely hope it never becomes one with my phone. (DX)

      • Timoh

        So you're not having the problem but disappointed with your phone because a few others have had the problem? Sounds like a small defect and they need to take their phones in for and exchange.

        • Gage It Support

          Alright People There are more users out there having the issue. My guess is they are not savy enough to post or dont realize the reboots, caus eit literally only takes 30 sec to reboot, unlike BB tour. So it may not be as apparent. Also other not I just spent 3hrs today back and forth with Verizon an Moto to resolve yet again another rebooting issue with My x. And ladies and Gents this is my second x I will soon have a 3rd. My 1st had issues with in the first week, the second last about a month. Lets seee how long the 3rd lasts. I get it next week. For Moto engineer readers. My phone has 3 apps installed. One game from market ( Robo Defense) google maps and auto task. Im also experienced with both phones gps droping and having to retart phone manually to find a sat as well as screen freezing and locking sometimes to the point of needing reboot. My 3g hot spot sometimes needs a reboot to work. It seems to get caught in a loop, I cant remember what happens exactly but a reboot is needed to resolve. What else, oh I use the phone costantly more than most I travel aalot and its constantly charging so I can be intouch with clients via email, sms, web interface as well of a course a phone voice. The phone sits in a silicon case for protection and I have a holster (leather) to put it in. Its in sometimes the phone gets warm. I also have noticed when the phone is just running sys files the ram is way to high and this concerns me maybe its overheated possibly cap issue not really sure. If there is a developer that cares about makin those that are having continuing issue just reply. I also apreciate u increasing the vol settings cause they are horribly low. Also not u should increase the alarm volume as well as many users use there phone as an alarm clock these days, if thats not already adressed under speaker volume and ringtones. Thanks

    • JT

      I also experience random reboots, about 2-3x a week since I got the phone. It usually happens when the phone is idle in my pocket, not when I'm actually doing something with it. I'm not sure if it's an app causing it or if it's the phone itself.

  • Justin

    I thought
    “can you hear me now?”
    ads had expired!?

  • ET Phone Home

    My notification and ringer volumes are fine. My volume complaint is more with the alarm clock which could be a little bit louder and the countdown timer which has pathetic volume. For some reason, the timer seems to have a different volume setting and maxes out at “7″. I can barely hear it when it goes off, but when I hit the dismiss button it does one loud blast before turning off.

  • HeathCliff

    I highly recommend the OLD PHONE ringtone on Zedge. It blows all of the other ringtones out of the water in terms of volume. Has temporarily solved my problem.

  • EC8CH

    Riggydigdigadigadigdig!

  • Rizzidy

    That Matt guy is an idiot.

    • Jlamouria6936

      Have you had your brain function, or should I say malfunction tested lately?

  • Reeb99

    Hopefully it doesn't just add more distortion like it already is with the volume all of the way up.

  • Scea0512

    yeah this was my only issue with the X as well !!! So glad they will fix it , other than this the phone is amazing !!!

  • Am0795

    Motorola is amazing, who cares about the bootloader, we already rooted the droid x and soon there will be custom roms probably, plus they actually take care of their customers-screen isue. volume issue…Unlike htc and their build quality problems as well…

  • Maizekid

    Nice well done droid life.. Go us

  • MotoFan

    Glad to hear they are going to do something. Now they just need to get the move on and get it done.

    Oh and while at it fix the dam ringing issue where the darn phone doens't even ring. I can't tell you how many calls I've missed because of it issue that they know about and knew about before the device was even released. I am just so sick of corp america putting things out we buy and we get to test for them so they can fix it later. We need another Microsoft in this world like we need a hole in the head.

    • Lgench

      As we all know, it all comes down to money. More is made introducing a new product than providing updates for an existing product. Just the way it is, unfortunately.

  • http://www.facebook.com/profile.php?id=100001189473993 Al Melara

    Wow, do they finally listen. Um, also, I think my droid x's money printer is broken, can I get a check?

  • Austin

    good I am the most ardent fan of droids and motorola as my manufacture and i'm telling you this is such a problem for me I was contemplating returning the X within my 30 days

  • Hogasswildmc

    How soon is soon? If you're an elephant that can be two years from now. Can't any of these guys give a date?

  • http://gbrenna.com/ Graham

    Thank GOD! That volume issue is pretty much the largest issue I have with my DX. As you said… it's good to see it getting fixed in the next update!

  • Androiddoesappps

    I think most of the problem lies in the fact that the speakers are on the back and most of the time our X's or face up, thus severely decreasing the speaker on the back volume! So lets hope the update helps :)

  • Droidzilla

    Breaking Poll:
    How many of you think that the locked bootloader makes the Droid X seem a little metrosexual?
    Yes- 91%
    No- 8%
    Androgynously Undecided- 1%

    Hey, Moto, look at the poll! Unlock the bootloader before people start making fun of you by telling you your pants make you look fat! (We know you're watching . . .)

    • EC8CH

      It's a Droid, but with skinny jeans and a white belt.

  • mjones1052

    Are we really praising them for fixing a bug? I'll like them more when they take that bullshit blur off my Droid X.

    • Flyinion

      Honest question, if you hate Blur so much, why did you buy a phone with it?

      • Evermour

        Easy. He either:
        A. Knew nothing about it
        B. Followed the other blur haters
        or
        C. Likes to complain.

        My money is on:
        D. All of the above.(:

    • ReebyWantsYoMom

      Even better just install launcher pro and bam no blur!

      • Dean2359

        Yup launcher is the way to go

        • Scea0512

          this did not work on my X ???

      • http://twitter.com/rrrrryyyyy Ryan Nabat

        ive been using launcherpro the last few days and most of the bugs magically dissapearedQ!! and everything got faster. just wish i didnt have to use third party apps to make my phone run the way it should

    • Scea0512

      Why does the blur bother so many ?? I have my X setup just like my incredible was using beautiful widgets and such , not a single blur anything appears on my phone and its awesome !!! This phone is far less intrusive than any other so called blur phone , dont like blur ? dont use it, you have several options

    • brandonmee

      Why don't you just do it?

  • http://www.facebook.com/profile.php?id=1158799573 Dave Eric Smith

    Thank you Moto for listening and acting on an issue that is honestly the *only* issue I've experienced with my Droid X.

    Now… how about some Froyo?? :)

  • RanballX

    Kudos Moto….

  • DrDroidX

    Well, if in fact this why they are responding, I am glad, but I can tell you this: they DID NOT respond to hundreds of original Droid users, myself among them, who were in misery-city because of the awful call/voice problems with that phone. I went through two Droid's and BOTH had the same terrible, metallic-muffled, cutting out voice-call problems, and I later found many hundreds of other Droid users with the same problem. Fortunately, my Droid X is superb in that category, and I kissed the old Droid goodbye and good riddance.

    • Droidzilla

      My Droid has the best call quality of any phone I've ever had. There are sure to be some bad ones in the mix, but a few hundred phones bad with over a million out there is still like 0.03% affected.

  • JT

    The speakerphone option works very well with my DX, but the earpiece speaker is incredible soft compared to most phones I've used. I literally have to switch ears now, because I'm use to having a louder phone on that side (heck, it may have even damaged the hearing in that ear) and now I can't hear anybody! In fact, that's why I know the speakerphone speaker works so well – I'm forced to use it.

    • Dean2359

      That's weird cause my earpiece volume is waaaaay loud,I always have to turn it down to about a quarter volume. And my hearing is not that great,probably from playing my car stereo so loud that i one time i couldnt even hear a city fire engine roaring right behind me.

  • Evermour

    Moto is no crapple (:

  • QGA

    I've found that people can't hear me very well when speaking on speakerphone, anyone else experience this?

    • http://www.facebook.com/people/Cesar-De-La-Cruz/31004288 Cesar De La Cruz

      I talk on speaker phone all the time and not once have I had that problem

  • EC8CH

    Quick… run a poll on the locked bootloader & see if the Droid-Life lightning can strike twice!

  • Ssjnimma

    off subject:

    not sure if its happening to anyone else, but today I have had that SYNC icon up on my DX toolbar for most of the day. well it completely sucked down my battery as it was dead in hours… and I wasnt even on the phone at all…

    anyone have any ideas on this….???

    • http://twitter.com/rusty_richards Rusty Richards

      Do a battery pull, this is not normal.

      • http://techdeft.myopenid.com/ TechDeft

        I'm not sure a battery pull is necessary. Don't people just try rebooting stuff anymore? Take it from someone with a college degree in IT…the first step in troubleshooting is rebooting, 96.538% of the time.

        (All statistics in this response have been falsified to protect innocent integers.)

    • eddieonofre

      Sometimes happens usually is when google Calendar is syncing and for some very wird reason get stuck. That is why I usually turn off the Calendar Syncing And just make it sync when I know I have made a change to my calendar, same thigh with my contacts. I only let it sync the gmail

  • Flyinion

    If it's the same tone as on the D1, digital phone is freaking louder than he11. I've used it for the alarm clock when I absolutely have to make sure I don't oversleep. That ringtone will wake the dead!

  • xsoldier2000

    Very nice.

  • Pfrie4

    sweet