Home

Share this Story

Verizon Galaxy Note 3 Kit Kat Update Available Through Kies and Upgrade Assistant

The time has come, owners of the Verizon Galaxy Note 3. According to readers of ours, the Kit Kat (Android 4.4) update for your device is now available through either Kies or the Verizon Software Upgrade Assistant. 

If you have Kies already installed on your computer, a simple plug-in of your device to your computer with Kies open should prompt you to download and install the update. If you would rather use Verizon’s Software Upgrade Assistant (SUA), you will need to access the SUA after plugging in your device through either Finder (Mac) or Explorer (Windows). Verizon has instructions for accessing the SUA here.

If you do not have access to a computer, you are out of luck for the moment. Verizon has yet to post the changelog or confirm that the update is available. We will more than likely see this computer rollout for a day or two before the over-the-air (OTA) file goes live.

Let us know how the update goes!

note 3 kit kat vzw

Cheers Dahron, Shaun and schlanz!
  • beaucoupdeforce

    Downloaded the 4.4 2 kitkat late last night OTA on to my Verizon Note 3 FINALLY!!!! Presently, im not seeing a big deal, or really know what I’m supposed to see as a change

  • Bryan Whydoihavetodothis

    The Ota update worked for me in Las Vegas.

  • Ken Sissons

    w00t! SCHWEEET!!

  • Lester T

    I tried the Kies and Verizon tools and both indicated that I was up to date. By chance, I then tried OTA. And there it was. It’s now downloading the new version. It is odd that Kies and the Verizon tool both were unaware of the update. Nevertheless, I’ll take it.

  • Ben Ninety-four Nunez

    Ota just came in for me…Anyone else…anyone had changelog?

  • Tyler Harris

    Mine went through the update OTA

  • Dan

    I can’t upgrade using OTA, keeps telling me that Update Failed. Maybe because I’m rooted? Also removed SafeStrap.
    Any ideas?

    • s2k_848

      I’m getting the same thing. I even put root into survival mode. Didn’t have an issue update before to 4.3 with the same method so something changed.

      • Dan

        I’m just going to wait to see if I can update through Kies or Verizon Upgrade assistant, this happened when I had to upgrade to MJE

  • Emil Helfer

    Just grabbed the update OTA, 1pm Central Time. FINALLY!

  • the.cyber.trekker

    I’m in Florida panhandle and just got 4.4.2 ota

  • Terry Woodcock

    Got mine OTA about an hour ago!

  • JJ

    my OTA is downloading right now 🙂

  • BobJohnson

    Just got this OTA. Installing now.

  • Pillface

    I just got an OTA Update.

  • mhedden94

    OTA is officially up 🙂

  • Glendon Lowder

    I just pulled mine from OTA… rebooting now. I think I’ll go buy a Kit Kat and eat it while I play with it. (marketing team eat your heart out)

  • Alex McNeil

    Just received the OTA update for my note 3 on Verizon. Checked at about 9:50 am pst and it was available! Finally the wait is over!

    • PoisonApple31

      Your K is different than mine!

      • PoisonApple31

        Weird.

        • jboogie1289

          Yeah, that is strange.

    • Alex McNeil

      Just another pic

  • Getting update via OTA now.

  • mhedden94

    Just checked the ota manually and my phone prompted for an update. It’s downloading now. Fingers crossed for kitkat

  • Mikeg1969

    OTA seems to be up now…downloading update on my phone as I type this 😀

  • Guest

    Changelog on Verizon’s site: http://www.verizonwireless.com/dam/support/pdf/system_update/galaxy-note-3.pdf

    EDIT: Is this the current one?

  • Skrewee Lewee

    Just restarted my phone, checked for update, BOOM! Enjoy little phone… Your day is coming… So is the G3.

  • Antonio

    Looks like the OTA is working. Just got a notice from my note 3.

    • Amanda

      Same here! Finally!

      • PoisonApple31

        FTW Antonio!

      • Justin

        Enjoy! It’s a good update, at least it has been for me after 24+ hours with it.

  • quiltfanatic

    Me too. Both show that my firmware is current and I’m totally frustrated.

    • Justin

      If your not getting the OTA prompt try kies or the vzw sua as well again.

  • Marc

    I know this is probably a small club, but is anyone having trouble connecting to their homesync after the update?

  • David Lutz

    Very strange – around 6pm EDT last night I started the update through KIES. It ran very slowly, so at around 20% I cancelled it, figuring I would try later that night when traffic was hopefully slower. Went to try again and KIES says my firmware is up to date, even though my phone shows I’m running 4.3. No option to install the KitKat update now in KIES, and Verizon updater also claims my phone is up to date. It seems like some time in between my first and later attempts that the update was pulled??

    • Jason Blomgren

      I believe it was pulled. I have tried since yesterday at 6pm and nothing.

  • KCB

    Did mine through Kies…… Works beautifully and its faster than ever.

    • Jason Blomgren

      When did you do yours through Kies? Before 6pm EST yesterday?

  • VIphoneFan

    i am not getting the option to update via upgrade assistant? why?

  • MLBeep

    Followed your info, installed and used Kies, and it worked. Very slow to download, but it all works. Haven’t noticed any changes other than possible notification resets. Would like to see a change log. Would not have known about this without your info…thanks!

  • Colin Huber

    Anybody having issues with the search in settings?

    • Colin Huber

      I’m also not getting notifications on wifi until I pick up and hit the power button to turn the screen on. Only when I open an app to “activate” data use do the notifications come in. Not happy with this update. Maybe I deserve it for being impatient and DLing before it got pulled.

      • PoisonApple31

        The only problem with the upgrade I have had is the stupid Samsung ringtone going off every time I connect a device to Bluetooth and not stopping. Turns out the update added a ringtone in the Bluetooth Auto Connect app I downloaded.

        • Colin Huber

          Weird. I haven’t had that problem yet. Notifications are starting to do better. It’s almost as if the device has to get used to the updated system, if that’s even a thing. Oh, and the visual voicemail notification is extremely annoying.

          • PoisonApple31

            I forced closed the Visual Voicemail app initially and haven’t seen it again. Even after several restarts with my Bluetooth fiasco. Very annoying!

          • Colin Huber

            I’ll give it a go, thanks!

          • Justin

            The visual voice mail only showed up 2 or 3 times for me, I never forced closed it I just kept hitting the cancel button and it hasn’t appeared since.

          • Colin Huber

            The Visual Voicemail notification is relentless. Has yours come back?

          • PoisonApple31

            It did not come back. I reopened the app to see if I could help you out a bit more, and now it is nagging me to death again haha.

          • Colin Huber

            Crap, I’m sorry about that. I went ahead and called my VM through that app, let the normal voice play, then hit star and ended the call. Hasn’t come back for a bit now. We’ll see, hopefully Verizon is adjusting it on the back end. Thanks for trying to help.

          • PoisonApple31

            No problem! This time I just went through and said subscribe to basic visual voicemail and declined the terms of agreement, and it hasn’t shown back up. Nevermind its back lol

    • Justin

      Search in the settings works just fine for me

  • creator78

    I think this is only black version not white. White note 3 says up to date. The g2 updat was the same way at first

    • DPVale

      No. My Black Version is saying Up-To-Date as well. I do believe those that have been saying Verizon Pulled The Update are CORRECT, leave it up to Verizon to screw up the Update…. 🙁 I Think everyone who purchased this blasted phone, (Even though it’s the best I’ve ever owned beside Droid Razr M,) should be refunded for another phone of same value. Or Bill Credits, Verizon is becoming the worst service in the world, (While their coverage is superior,) their Service Sucks.

  • Tom

    I’ve tried Kies and Verizon. ..Both did not work. Just tried about 20 minutes ago. I’m on the west coast. It was probably a soak test.

    • DPVale

      You’re most likely correct. Sad they only do the soak test to see what they’ve screwed up on….

    • Justin

      Yea, the OTA should be Tuesday or Wednesday. The G2 was like this, they had the update available for awhile on the vzw sua and then the next day the OTA started. I haven’t had any issues with it at all. I’m currently at 68 % after testing it all day today pretty decently.

      • PoisonApple31

        They probably are making a change to that Visual Voicemail app. It kept popping up every few minutes, until I forced stopped it. I haven’t seen it again. I forward to Google Voice for voicemail on Verizon anyway. Everything seems to be working fine, I have also played with this update like crazy since I grabbed it 24 hours ago.

  • Andrew Diaz

    NC2 will not upgrade to NC4 via the SUA, anyone else have this issue?

  • bmfp

    No updates available thru either resource for me. Weird.

  • Cormac1

    The Verizon SUA says my software is up to date, even though I am still running 4.3. And Kies appears to no longer be available for download. The wait continues…

  • Kidqwik

    Where can you download Verizon Software Upgrade Assistant? Every link I got to on Verizon just has documents no file downloads for it. Hellllp!

  • crazed_z06

    Just tried right now with Kies and SUA… No dice 🙁

    Oh well, looks like it might be close..

  • MaceyJ

    This upgrade will really benefit everyone

    • Justin

      Macey, how do you like it? It’s been great for me. I’ve had it for over 8 hours now. No issues.

  • Pete Potempa

    Both kies and verizon SUA say up to date. LiEs!

    • jboogie1289

      I got mines!!!!!

      • Jason Blomgren

        When, earlier or just recently?

        • jboogie1289

          Was about 7pm central time in Tx. I hope it wasn’t pulled so soon.

          • Jason Blomgren

            I tried about 7pm Eastern and nothing. Go figure.

          • hkklife

            I got mine around 11:30 PM EST and a buddy got his around 3pm EST after I alerted him of the updates availability.

          • Jason Blomgren

            Hmm, I just tried again and still nothing. Go figure.

          • Deandre Gray

            Its available OTA now thats why you cant get it from kies or vua

  • jgwalker75

    Not working here either….

  • Jason Blomgren

    Update seems to have been pulled. Update with both tools does not work. Even tried rebooting computer and phone, nothing.

    • Aaron Martin

      Same here

    • Glendon Lowder

      Agreed, I tried both methods as well. Rebooted also. Both utilities say it’s up to date. I hope they didn’t find a massive bug and pull it.

  • Glendon Lowder

    Neither method worked for me. Both state that I’m up to date. ;(

    • Justin

      The OTA should start tomorrow or Wednesday. It won’t be long at all.

      • Glendon Lowder

        Thanks. I did try rebooting both phone and PC as you suggested earlier and still no dice. I’ll try the update check one more time later but otherwise I’ll trust that I get to wake up tomorrow to the OTA. Here’s hoping…

        • michael arazan

          FYI the GS3 just got some type of update on Friday night on Verizon

          Sprint GS3 just Got KitKat this weekend.

          My Verizon GS3 update

    • PrinceShoko

      Verizon pulled the update. Only people who were watching early got it. I got mine.

      • Rob Rowald

        It’s live for me, I’m downloading it now

    • Domdym

      this was a soak test before the OTA

    • DPVale

      The Update is now live on OTA!!!

      • CerealKyller

        I can not get an update via Verizon’s Software Upgrade Assistant, Samsung’s Kies 3 or OTA and Verizon customer service just told me 5 minutes ago that there is no Kit Kat update available for the Galaxy Note 3 at this time and currently there is no scheduled date for this update for my phone. (I called Verizon customer service and went in to my local corporate sales office today, both said, “No update at this time.” What is the deal?

        • DPVale

          Try rebooting the phone. I checked in settings and about phone and system update at 1pm Est, and it was available. It could be another soak test for OTA in that case try again tomorrow around Noon Est and 1pm Est. Not much changed with the update. Goodluck and let me know!

          • CerealKyller

            Thanks. I tried restarting the phone several times and finally decided to pull the battery. Pulling the battery seems to have worked, because the phone is now pulling an OTA update. Kies 3 and Verizon’s Software Upgrade Utility both still insist my phone is up to date with the MJE version of the firmware though. Thanks for the advice.

          • CerealKyller

            Now this is interesting……..

          • CerealKyller

            Your device is not supported? What?

          • DPVale

            Did ota tell you that?

          • CerealKyller

            I received this error while try to update via OTA and via Verizon’s Software Upgrade Software. After posting multiple complaints and calling Verizon customer service multiple times, Verizon tech support provided a new version of the Software Upgrade Assistant which allowed me to finally upgrade to NC4. This was after 4 calls and 6 posts asking for assistance. During my first phones calls and posts to customer service Verizon told me, “There is no update to “kit Kat” or the Android 4.4.2 kernel at this time for your device, the Samsung Galaxy Note 3, and we have no posted schedule for when this update will be available if it is made available at all.” To which I replied, ” I find this very interesting since there are multiple articles on various web sites and forums which state that the update is available and that Verizon is push the update via OTA updates, Samsung Kies 3 and Verizon’s Software Update Software” and not only that, but my daughter had received the 4.4.2 update on her Galaxy S4 and her friend had also received the update on her Samsung Galaxy S3. On my last phone call to tech support I was told that this error meant that I had violated my Edge Agreement and my warranty by updating the firmware on my device with an unauthorized version of firmware. This of course was not the case so I went in to my local corporate Verizon store where they validated my firmware as being the official MJE Verizon firmware and then were able to reproduce the errors I received while trying to do an OTA update and an update via Verizon’s Software Upgrade Program. After about two hours Verizon was able to identify the issue. They provided me with an updated version of the Verizon Software Update software the next day and I was finally able to update my phone to NC4. So, I have been on Kit Kat for two days and I love it. It has fixed multiple issues on my Note 3 and my daughters S4. The really funny thing is, Verizon’s software still says my phone is running the MJE firmware and is update. But my phone says otherwise.

    • Ben Ninety-four Nunez

      Check ota…it came in for me about 1hr ago..

  • Joseph White

    Just went through the VZW SUA and it said my 4.3 phone is up to date. I see some people in the comments agreeing that this story is true, or was true. Apparently they’ve pulled it or it is not available to everyone. Very disappointing.

    • Justin

      It’s probably because everyone is hammering it trying to get it. Keep trying in a bit.

      • Joseph White

        Tried over a dozen times spread out since this article was released and it always says my firmware is up to date. This was a limited roll out not a global one.

        • Justin

          Right on, glad it’s there now. I’ve had it since early yesterday morning and it’s been great. I just now hit 52 % battery after 24 hours. I’ve enjoyed it and it’s definitely smoother. Ram was free’d up from 2.3 to 2.7 gb roughly. As well as some free’d up on device storage. Enjoy!

          • Mark Sobczak

            Hello all Verizon Users….. Just got the update over the air. Confirming that it is available. Had to manually check for updates three times and it finally found it. Hope this is worth the wait that we have all had to endure. Cheers!

  • ns189122

    This method didn’t work for me, unfortunately.

  • B.G.

    How do you get the VZ Upgrade assistant on a mac? The directions from VZ don’t seem to work.

    • Glendon Lowder

      These are for the VZ update utility:
      Read and follow this: http://www.verizonwireless.com
      Then read and follow this: http://www.verizonwireless.com
      (The instruction for Mac are ~half way down the page.)
      The Samsung Kies 3 can be found here:
      http://www.samsung.com/au/supp

      BUT…
      I don’t think it will find the update. Mine didn’t work either. I think either the update was “pulled” or rumor has it the OTA will be available tomorrow. (fingers crossed…) Hope this helps.

  • Aaron Martin

    I downloaded the update with VUA and before I hit upgrade now in the bottom popup box I plugged my phone in and the update went away.. and now both kies and VUA say my phone is up-to-date! WTF 🙁

    • Justin

      Reboot your pc and phone and then try it again. That might help. Or its just because everyone is hammering it right now trying to get it. It’s been really good for me. Been running it for 6+ hours with no problems.

      • Aaron Martin

        Still no go.. tried on 2 pc’s now rebooted and reinstalled both kies and vua.. oh well. I’ve waited this long why not wait another MONTH! lol

      • Jason Blomgren

        Rebooting did nothing. Looks pulled.

  • John Dishman

    My wife and I both have Note 3’s and mine updated on Verizons download manager just fine, however 30 minutes later I tried to update my wife’s phone and both kies and Verizon manager says her phone is up to date. Who knows, Verizon is a mess.

    • Justin

      Try rebooting your pc and your phone first. Then try plugging it in again.

  • jboogie1289

    So I’ve read on some of the other carriers forums that there is a Google launcher within the 4.4.2 update. I didn’t see it in the Vzw update today, or is that something that we aren’t getting??

    • Justin

      Download the apk from the gapps early website. It’s not built into this build. I heard the US cellular changelog mentioned being asked to use the OK Google hot word on the home screen but it isn’t in this build.

      • jboogie1289

        From where? Gapps + Google Apps? Or I guess I could search DL and see if I can find the article and download it from there. Thanks tho.

  • Rachel

    Pretty good update. Has flaws though, my keyboard works only half the time now and it doesn’t like to unlock.

    • Justin

      My phone unlocks faster than 4.3 did and it unlocks every time. Your on the 4.4.2 vrucnc4 build? Are you using the stock Samsung keyboard? SwiftKey works great for me on my Note 3. I’ve got no complaints so far after 6+ hours with it.

      • jboogie1289

        Yeah, vibration seems a lil stronger as well. No issues as of yet. I don’t take back anything I said about lil red! Lol.

        • Justin

          lol yea everything I said bad about Verizon I still don’t take back haha this should have been pushed sooner!

  • Jeremy Sims

    Verizon Kit Kat update 4.4.2 is working perfectly, no issues. Galaxy Note 3

  • Ryan Thomas Mendelowitz

    mine says its up to date

  • podor

    Didn’t update on either.

  • Chris Johnson

    It showed up for me earlier, but u needed to charge my phone (was at 43%). Went back up after getting past 90% and now it says it’s up to date. I guess I just can’t get a break with this update.

  • Jane Brommel

    I do not have it on Kies OR VZ upgrade assistant.

  • charlos30

    Did this really work for anyone else cause it sure as hell isn’t working for me.

    • jim

      Worked for me

      • charlos30

        How did you get it to work?

    • Colin Huber

      I got it working.

  • Nick Clark

    Update and say goodbye to your battery life.

    • Justin

      I updated (4.4.2) six and a half hours ago and I’m still at 86%. I’ve browsed the Internet for just over an hour, updated apps on Google play and made a few phone calls with onscreen time of 2 hours and 3 minutes.

    • Colin Huber

      Yeah, I don’t think there’s much accuracy to that. I’ve noticed no difference in drain.

    • e-man

      Totally. If I wanted battery drain this bad I would have bought an iphone…or kept my galaxy nexus. Very disappointing.

  • charlos30

    This doesn’t work. I’ve tried through both.

  • B.G.

    I’m guessing verizon messed up something and is stalling…

  • Aaron Martin

    I’m downloading the update using verizon upgrade assistant no problem.. just gotta wait till it finishes downloading then connect the phone to my pc and upgrade to KK 🙂

  • sinister!

    I have no camera icon on my lock sceren?? and its prompting me to update to visual voicemail and says ,, for free, but gets an error, tells me to call verizon for help. They were no help, when I close the screen, the icon pops up again in the notification bar. cant get rid of it. Also it looks like they fixed the browser constantly saying “loading page, page loaded!”

    • RobTheIcon

      Same voicemail icon in notification bar issue. Didn’t bother calling them as I assumed they wouldn’t have a clue how to fix it. The notification has not appeared in a while, but does when I reboot.

  • njpsu

    Sorry but the upgrade is not available using Kies, and the Verizon SUA is not on my Galaxy Note 3. Anyone finding the update through either methods?

    • Rich

      They may have just pulled the update. I was in the process of downloading the update, when it stopped. Now it says the firmware on my phone is up to date, when nothing was installed.

      • njpsu

        Very possible. Got the same thing on Kies as you see. Says my firmware is up to date. Guess we’ll just have to wait….longer….

    • Quint

      NOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOO.

    • jim

      mine installed thru Kies just fine

    • jboogie1289

      I updated around 7pm central time in Tx and had issues with using the Vzw update assistant. Had to use Kies and that went error free.

  • Troy W. Jones

    I didn’t get the update. , I’m in Texas

    • GuestMN

      I tried through keys and verizon software assistant and it’s telling me I’m up to date. In MN.

      • Troy W. Jones

        Exactly what I’m getting. Must have pulled it for some reason

    • jboogie1289

      I did it @ 7pm and had issues with the Vzw assistant. Used Kies and had no issues.

      • Troy W. Jones

        Ill give it another try

  • 213ninja

    seems to have broken my visual voicemail, although i’m probably the only person that uses it…

    • Greentiger

      Nope. Broke mine too. Currently browsing and trying to see if there is a fix.

      • 213ninja

        http://forums.androidcentral.com/verizon-samsung-galaxy-note-3/390106-kitkat-visual-voice-mail.html

        Seems there is no hope at the moment…I saw a few other comments on here with the same issue and same clueless feedback from Verizon Support.

        • PoisonApple31

          Ever try Google Voice? It is free.

          • 213ninja

            i use google voice voicemail for my google voice line. the numbers and their corresponding greetings serve separate purposes.

            also, after playing with it a bit, the voicemail to text feature seems to work a little better on Verizon’s VVM app, which was quite surprising to say the least. i’ve had plenty of blunders with that feature on GV.

      • 213ninja

        Spoke too soon, strangely as of midnight I was able to get it working. All I did was try again and it logged me in.

  • jim

    camera widget works if you swipe it

  • dprk

    Anyone know what changes between the leaked NC2 and this NC4?

  • jim

    anyone found a way to turn off the swipe screen Verizon logo on your home screen ?

  • jim

    updated thru Kies, camera widget does not work at all, see little difference really

    • jboogie1289

      Worked for me but wish I could use this from a PIN lock screen. Guess I can’t have everything. Lol.

  • KJM

    Finally! I just got it

  • Butt Buttface

    attempting to use vzw’s sua for first time on mac. according to sua page dl links to, ” The Macintosh version of the Software Update Assistant is currently only supported by the Samsung Galaxy S 4.”

    anyone know of workaround?

  • ScottyByrd

    Mine updated nice and smooth. Seems tap to pay with wallet is not there though imagine that.

  • jim

    still don’t see tap and pay activated

  • Sean

    Just updated mine through Verizon software. So far here is what I am noticing. I immediately noticed a new startup screen…mostly with Verizon branding itself a little bit different now…(insert everyones Verizon comments here________) As far as new bloatware all that popped up on mine is an emergency alerts and ISIS Mobile Wallet. ISIS obviously not very useful unledd you either have an American Express card (or add you primary card to a prepaid AMEX card) a Chase or Wells Fargo account…too much middle man stuff for me to care about tap to pay at this time. Emergency alerts speaks for itself I believe. The status bar now is all white icons now (to me looks like an old black and white TV on the top in my screen with my black background) so I am not a huge fan. Someone said that the swipe for the camera on the lock screen was not working. It is working just fine on mine so not sure what the issue was. Going through the camera app I have not seen any differences really up to this point. It does appear there is more RAM that is free now so I would say that the phone is running a bit more smoothly…I mean at this point in the game its nothing that I am going to say “HOLY SH*T thats smooth” I am still currently going through everything at this time but if anyone has anything specific they want me to check out or look at and just cant wait to get it themselves…let me know. Nice to have the update…but unless you really need your phone to give you a break…hold off until the OTA!!!

    • Bionicman

      wow thanks Sean. this is the kind of posts i was waiting for.

    • jboogie1289

      So when you went thru the VZW assistant, did you get that thing saying a repair needed to be made first? I thought that was a lil odd and then it didn’t go all the way thru with the backup!! I tried that twice and now I’m going to use Kies.

      • Sean

        Yes…I seen both options. Didn’t really think it was weird because you have the option of picking what you want. So either look for upgrade or I guess if you are having issues with you phone…maybe a remote access type system with Verizon. But my process went through just fine. Took about 45 mins though.

        • jboogie1289

          Worked flawless with Kies.

    • Andres R. Garcia

      Any trouble with apps related to SD card? Updated one of our s4’s and all the picture apps seemed very glitchy afterwards missing any pictures I had sorted in different folders and Xs for thumbnails or ?s So not sure if I want to update my note 3 which has been flawless with all my apps.

      • Sean

        So far I have seen no issues with any pictures. I looked through what is on my SD card and they all look fine…same with what I have on G+

      • skyking99

        The update trashed the 1000 plus rhapsody songs on my SD card. Reset the app to default on phone memory. Won’t let most of my apps write to sd card. Although the camera can. Phone had major issues for many hours. Especially texting with stock app. Very poor performance. Locked up constantly. Very slow. Tried many restarts. Finally pulled the battery. Seemed to help some. App Super Backup no longer will write to sd card, pretty much makes it worthless. Still exploring for other issues. Verizon Galaxy Note 3. Updated 7 am Thursday 5/15. Ota.

  • Jeremy Sims

    Now running the official Kit Kat version 4.4.2 on my Verizon Samsung Galaxy Note 3. Everything can be done through the Verizon wireless software assistant through your PC.

    • Colin Huber

      I’m struggling with this. When I plug my phone in, I am not prompted with a “Run VZW_Software” in the AutoPlay like the directions say. Any help?

      • hfoster52

        Sounds like a device driver issue. But check on your phone it should say installer for the USB connection then switch to media device.

        • Colin Huber

          Says it’s connected as a media device.

        • Colin Huber

          Got it figured out, thank you.

    • Nakrohtap

      I am using the SUA and am stuck at 66% for over an hour now. My PC or phone doesn’t appear that it’s doing anything concerning the update. Task manager is steady at 0% CPU and disk usage and 13.7 MB of memory. I am ready to unplug the phone and see what happens? Anyone else experiencing this? I have found similar posts with other phone’s updates, but no one ever resolved them. Frustrating!!

      • jboogie1289

        Try using Kies. The Vzw app kept telling me I had to repair first and then it would get 25% and say an error occurred like the device had been disconnected. I eventually used Kies and it went thru without a hiccup.

        • Nakrohtap

          Thanks for the help. I tried kies first. I forgot to mention that earlier. Since that went worse than the VUA method , I figured I would leave that one out and try the one that seemed closest to working.

      • Nakrohtap

        No one is having issues? I tried kies and VUA and neither work properly. Kies hangs after it says it’s going to update and VUA stops at 66% and the flashing link icon showing in the update graphic goes away. I’ve tried every configuration I could think of…administrator, compatibility mode, changing USB cables, changing USB ports, uninstalling and reinstalling, rebooting. Nothing is working. I am far beyond irritated. I can’t believe I am the only one having these issues. Can anyone please shed some light?

        • Nakrohtap

          I think they pulled the update. Both methods are either showing as up to date or no option to update. Crap..

      • Jeremy Sims

        Stop the download then going to settings security and check the box allow unknown sources. Then Try Downloading again.

  • Bionicman

    i’m excited about this. i just only hope its stable because i’ve heard some bad things about the updates from the other carriers.

  • EdubE24

    Just the photo of the back of the phone looks terrible. Could not look at that thing everyday!!

  • Ponokyo

    Installed with no problems using Kies on my Macbook. Had to use Kies because Verizon’s upgrade assistant gave message stating that it only works with S4.

  • Chocobo87

    Which update will let me keep my games and everything? Or is both a fresh install?

    • hfoster52

      OTA will let you keep stuff otherwise you will have back it all up (Helium works great) and install the Rooted version.

  • mcdonsco

    Why do I no longer see reply buttons in the comments here?

  • Android Buddy

    I was going to instal it through Kies on my MacBook, but the program ran into an error and shut down when a Green Droid appeared on my phone. It warned me not to turn off my phone, but the screen remained frozen for more than 15 minutes, so I took out the battery. Luckily, It didn’t corrupt anything on my phone. So now I’d rather wait for it to appear through my software assistant on the phone, and have it updated through the network.

  • jim

    im assuning that if you use Kies the Verizon bloatware will still be there ?

  • schlanz

    was a wonderful surprise this morning

  • Yinomega

    Anyone know if tap to pay works or not?

    • PoisonApple31

      It is not showing up in Google Wallet for me.

      • Yinomega

        Figures. I thought we might get it finally since the s4 has it.

        • DC_Guy

          I believe it is a hardware issue with the Note 3 specifically that won’t allow GW to work with Tap & Pay. I don’t think it has anything to do with Verizon.

  • Ryan George

    If anyone reading this values having root access… do not install this update. Instead, install the pre-rooted, leaked version available on xda.

  • huskerhog

    The camera icon on the lock screen is non-functional. Everything else seems a bit faster and smoother.

    • Justin

      Husker, works for me on the lockscreen. Place your finger over the icon and then slide your finger like your unlocking the screen. It’ll open the camera app. Hope this helps.

  • Big e

    I downloaded it but like always I see no difference except some new bloatware

  • PoisonApple31

    How do you get rid of the damn grayed out 4G while WiFi is on? Turning off the Caller ID bloat did the trick on Jelly Bean, but not sure on Kit Kat.

    • Mike H.

      Yup that happens on the g2 and I don’t think there is a fix.

  • Brandon

    My Verizon’s Software Upgrade Assistant fails to install on multiple computers 🙁 “verizon 2.0 Toollauncher for android has stopped working”

    • Brandon

      … and Kies fails at downloading 15% mark

  • SayHeyJayHey

    As the upgrade was finishing I saw an icon for VoLTE but it disaeperasred when it was finished. Not sure what that was about..

  • Justin

    Finally! No problems here. This build runs great.

    • PoisonApple31

      Considerably smoother experience

      • Justin

        lol yea, it only took forever, but oh well. It is nice to have.

  • Gregg O’Connell

    mother fudger! My Neo 2 watch doesn’t unlock my phone like it used to since i’ve upgrade to kit kat

  • Christopher Moore

    Don’t upgrade to this version if your into using different roms. Head over to xda-developers.com. I have been using the leak for almost 2 weeks. Never accept Verizon OTA on the Note 3.

  • Stephen L Brown

    Just a piece of friendly advice…If yiu are planning to root your device I would suggest you wait a few days to see if the devs over at xda have checked it out and deemed whether it is root friendly. There was rumor that the next update NC2 or later would kill the ability to root the device. So if you want root with your kitkat I recommend either waiting a few days or grab one of the rooted kitkat roms over on their site.

  • Kristine
  • TSY87

    Any users with root able to install and keep root?

    • Christopher Moore

      Use the leak instead. Don’t accept OTA if you’re already rooted.

  • Numerous issues with battery life? Note3 + Kitkat have not gotten along so far from what I’ve read?

    • Shaunwin

      No problems here…

    • Mike H.

      Probably due to location being on by default now. That was my trouble with the g2.

      OK I need to go find a new article to read. This is my 3rd comment on this one.

    • PoisonApple31

      No issues with battery life here.

  • hfoster52

    At work and can’t install the stupid Verizon tools. Have to wait till I get home…. 🙁

    • TSY87

      same here… lame

  • I updated to KitKat a few weeks ago with root. Thanks to our awesome developers!

  • C Rex

    That “leather” back looks so very cheesy.

  • sinister1

    Can anyone say if this update fixxes the yappy browser bug?

  • Craig P

    /Slowclap

  • Ray

    Last to to KitKat party

    • flosserelli

      No surprise there. Verizon is late with everything.

      • LionStone

        Yea usually, but I think VZW has issues with Sammy’s OS, because they seemed to turn out HTCs pretty quick?

        • Mike H.

          Well HTC said they want to update quicker and more constantly. Sammy never promised this and Samsung churns out new phones every other month so its harder to keep it all updated.

          • flosserelli

            Verizon doesn’t rush to update their devices because their “update” process is having their customers upgrade phones, which extends contracts, which keeps the money train rolling.

          • George Millhouse

            you can only do that every two years so your comment is totally false

          • Mike H.

            Not false. People upgrade everyday and hell you can walk into most corporate owned stores and they will let you do early upgrades. Once I was able to upgrade 6 months in because I wanted a new phone. Ha

          • ping pong

            not true at all, they want to make sure it works first. Be happy with what you have. = )

    • Nick

      I don’t wanna hear it, Galaxy S3 owner here….. So hush haha. 😉

      • Ray

        Well it would make sense for them to do updates New to old did you expect to be first?

        • Nick

          Yep….. Haha, not really no but I guess in a more perfect world older stuff would be updated first since the newer stuff runs better with the software they already have. I would root and rom the phone again but the last time I did I was stuck on xiaomi Chinese networks for some stupid reason. Even did a complete wipe and installed another rom and the same thing happened. So I reluctantly returned to stock and sadly had to accept the 4.3 update. Battery life actually is a little better than 4.1.2 I had but I miss being able to rom the phone. That’s why I’m hopefully switching to T-Mobile today and getting a Nexus 5

  • Gregg O’Connell

    does anyone know if updating this way will erase the phone?

    • T4rd

      No official OTA update will erase the phone if you install it through the proper channels (upgrade assistant or OTA update from Verizon).

      • SizzlePhizzle

        So this will not erase the phone? what I kies is used to upgrade?

        • T4rd

          I’ve never used Kies, so I’m not sure if it will or not, but I would think it would not erase anything as that would be pretty bad of Samsung to force you to factory reset your phone to take an official update on a non-rooted/modified phone. But updating from an OTA or through Verizon upgrade assistant will definitely not erase anything on your phone.

          • hkklife

            FYI everyone: Installing thru Kies requires at least 6.5GB of free space on your OS drive. I am on a smallish (180GB) SSD now so I had to delete and rearrange some junk because I had like 6.2GB free. Installing now.

          • mustbepbs

            What’s the point in using an SSD if you’re gonna fill it up so much? I’m sure your performance is really hamstrung with that little space.

          • hkklife

            No my SSD still works great “full”. TRIM helps as does using the Intel SSD optimizer utility. Still bests the pants off of any old mechanical HDD. I am just biding my time to pop in a bigger SSD. I did a bit of housecleaning yesterday too. I briefly considered one of those WD Black2 combo SSD+HDD drives but I feel its too much $ for an unproven tech with slightly undrerwhelming performance.

        • Gregg O’Connell

          it doesnt erase the phone when updating via kies

  • T4rd

    Coming from the Note 2, I almost got this phone.. but all the positive reviews of the One M8 pushed me to get it instead. I’m definitely happy with the M8 so far.. even with the camera. S-Off and unlocked bootloader are a major plus for me though. Think the M8 is the only flagship to offer this on Verizon (maybe the G2 too, not sure). But admittedly, I’m sick of only seeing Samsung and Apple phones in the wild, so I decided to get something different from everyone else too.

    • Maxim∑

      So basically become hipster?

      • T4rd

        More to support the underdog since the One M8 is almost unanimously agreed upon to be the better phone (in all the reviews I’ve seen) and HTC needs to be recognized for it. I got 2 of my (non-techie) friends to go with the One M8 too and they’re loving it.

        • Maxim∑

          I currently own the 5S and I’m stuck between the G2 or M8. Had the nexus 5 before but battery life was pretty poor. G2 is about 300$ cheaper

          • T4rd

            If you’re buying off-contract and money is a factor (which I’m sure it is and you’re probably buying used, I hope), then I’d say the G2 would definitely offer more value since it’s still pretty comparable to the M8 in terms of specs. But I was able to get the M8 for ~$150 ($100+$30 upgrade fee and taxes) during the Mothers Day sale and keep my unlimited data, so that helped my decision a lot. Plus I’m still pretty leery of LG since they still haven’t updated their previous flagship, the Optimus G, past 4.2 yet. I don’t believe you should have to rely on custom ROMs to stay up to date (I like custom ROMs built off of the stock ROM for best stability). LG seems to have supported the G2 pretty well so far though, but the phone is still pretty young and there has only been one update since launch.

          • Maxim∑

            Thanks. Think I will buy it unlocked and go tmobile prepaid

          • Curious

            How did you upgrade to the M8 for $150 and still keep your unlimited data with Verizon? Please explain what you did to do this as I’m on an unlimited plan with Verizon and need to upgrade some old phones w/o losing my unlimited.

          • T4rd

            I have another line on my account with a 2GB plan that I transfer my upgrades to and order through the Verizon web-site. Then when the new phone arrives, I just put my SIM (that’s on my unlimited data line) into the new phone and am good to go.

            If you don’t have another line to transfer upgrades too though, there’s this option: http://androidforums.com/verizon/844803-upgrade-your-device-maintain-udp-using-best-buy.html

          • Curious

            T4rd

            How did you upgrade to the M8 for $150 and still keep your unlimited data with Verizon? Please explain what you did to do this as I’m on an unlimited plan with Verizon and need to upgrade some old phones w/o losing my unlimited.

          • Rich Robinson

            Go G2 – it’s an amazing device!

    • Asimoalex

      This is also the same reason I’m selling my note 3 ASAP work gave me a m8 and well the note 3 development sucks

    • TSY87

      I’m checking craigslist every few days for some M8’s at reasonable prices to switch to. I currently have the note 3 but I’m ready for a change.

  • viewthis66

    FINALL-EEEEEEEEEEEEEEEEEEEEE GEEZ! ok i’m good. sorry for that folks.

  • Thomas

    I’ll have to wait for the OTA, but thank goodness this has finally come !!!

    • conazo

      Is it safer/reliable with to do the update via Kies? or should i wait for OTA???

  • Ryan O’Neill

    And it’s on!!! Note 3 vs. Razr HD: Who will get the Kitkat update out first?

  • Thomas O’Brien

    I’m waiting for the obligatory Ron Paul “It’s Happening” Meme…

  • Good_Ole_Pinocchio

    I hated using Kies!. Just push the damned thing out! Either way, at least the update is here for your Note Folks!

    • hkklife

      This happened with that first Note 3 update that rolled out back in Nov or so right after the phone launched on VZW. It was on Kies first then hit OTA about 2 days later.

  • Shaunwin

    I can hear the thunderous applause!!!!! 🙂