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Beats Music Experiencing Issues, Closes Service to New Subscribers for Time Being

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Emails are being sent out to users of Beats Music, as the service has apparently run into a few issues since launching yesterday. According to Beats, the demand and use of the service has become too much to handle, and for the time being, the service has suspended new subscriptions until the issues are resolved. 

While having hiccups due to the overwhelming number of folks shouldn’t come as too much of a surprise, we are happy to report that they are giving out another 7 days of free service to those who are currently enrolled. Good on you, Beats Music.

Here is the email being sent out to those who are registered with the service.

Huge thanks to everyone for making our launch day yesterday so successful. We’ve been blown away by the love that made us the #1 Music App in the iTunes Store.

Due to the extremely high volume of interest in our service some users are experiencing issues. Most people are unaffected but our priority is to give everyone a great experience. We prepared for issues like these, have a plan, and are going to hold off on letting more people in while we put this plan in action.

For those of you that claimed your name in the lead up to launch, we still have your username reserved and we’ll be in touch with your invite. We appreciate your support.

Everyone who registers this week will get an additional seven days added to their trial.

We’re staying focused on bringing you the best music experience from the people who know what song comes next. Stay tuned, and thanks for being excited about Beats Music.

Ian Rogers

  • Manny

    This is not true at all!! I just signed up and it worked for me

  • TheRobotCow


  • notatechie

    This from the company that — in over two years — couldn’t figure out how to get a horizontal image of an artist on the in-car installation app of MOG, despite howling protests from all who owned HTC One’s. To my knowledge they didn’t even take it seriously. But…trust them, right?

  • Dan

    Just another reason to stick with google music.

    • Chris

      Any other service. Google music isn’t god

  • Tom

    How did they screw up MOG so badly? I used it for 2 years, no issues, great service, great quality. Now slap on a new name and new EQ with a pretty new skin… They broke it. They probably didn’t put extra money into infrastructure and the volume was so great that the servers they were using couldn’t handle the load.

    • Alex James Simon

      I dislike the headphones, but when the service works, its great, by the way there is no EQ in this app, nor have they tampered with the sound.

  • pfff*snicker*

    BAAAAaaahahahahah! …these clowns should just stick to making/marketing overpriced, junk headphones that sheeple just cant get enough of

    • John Legere

      Guess 3 people like wasting money.

    • http://www.mecha-digital.com/ Jason@MechaDigital

      Down vote his post if you’re mad you wasted your money on their junk

  • Philip J. Fry

    Sounds similar to a launch that happened on cyber monday with the “high volume of interest”. Hope they get the problem beat though.

    • Cesar

      That wasn’t a launch, that was a sale.

    • Ben Edwards


  • Ryan Phelos

    Dr. Dre will have this issue sorted out in no time flat!

    • http://www.youtube.com/watch?v=Y28e4cFHVqE&context=C400d214ADvjVQa1PpcFOiLGlDqf2sJr2k4TNISoJzm8bFM7wgYKU= TheAndroid1

      “Will be re-released with the Detox album”

    • michael arazan

      So just chilllll, till the next episode.–Dr.Dre