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Verizon Confirms Galaxy Nexus Software Update, Will “Adjust Signal Indicator” to Better Match Other Devices

In a statement to ComputerWorld, Verizon spokesperson Brenda Raney has confirmed that a software update is on the way to the Galaxy Nexus. That update will address the signal indicator on the device which has been showing lower than usual bar readings for customers. Over the weekend, many were quick to blame the radio inside the device as not being able to hold a strong signal, something we now know to not be true. That myth was debunked yesterday by the folks at AnandTech who discovered that the signal strength that the device was seeing was on-par if not better than other LTE devices from Verizon. It was the actual 4G indicator on the screen that was displaying something we were not used to seeing.

Raney stressed that the phone has no issues with performance, but that an update will ”adjust the signal strength indicator to more closely match other Verizon Wireless devices.” The time frame for release was not given.

I think we all have opinions on whether or not adjusting the signal indicator is the right thing to do here, so feel free to weigh in via the comments.

Via:  ComputerWorld

  • Mimsyborogove923

    Is the Nexus always displaying bars and dBms in 4G? Because I have tested it in 4G, 3G and with mobile data off and not only do I never have more than two bars of connection, I have also never gotten a better connection than -93dBm, and occasionally it’s dropped to -104dBm. That being said, my phone seems to hold the connection just fine and my 4G downloads speeds are rarely below 10Mbps. My 3G speeds are like .8Mbps, which seems to be a little below average but not awful. It does take a few seconds(10-15) for it to get a connection though. Oh and I’m in Portland, OR, and have had the phone for about 5 days, just to paint the full picture.

    I can’t really speak for dropping calls as I haven’t made many calls yet. I’m gonna have to go do some serious testing on this bad boy before my 14 days are up. 

    Just wanted to throw out my situation into this craziness if it might help someone like me who’s trying to sift through all this insanity and decide the truth.

    (P.S Don’t you love seeing that screenshot on the right for the Nexus “How to Guide” with four bars?)

  • http://www.facebook.com/people/Jim-Mcclain/1463591684 Jim Mcclain

    camera really needs a fix,when you blow the pics up and really look bad,

  • Anonymous

    im seriously thinking twice of getting this phone now :/

  • Anonymous

    This is not a “signal indicator” problem.  Last night I put my brand new Galaxy Nexus next to my buddy’s brand new Razr (both on Verizon obviously).  We were in a “3G only area”.  I know the “bars” aren’t the same as dB numbers for the signal, but his had all bars full and mine had NO SERVICE whatsoever.  Both of us were trying to run speedtest except mine wouldn’t even run it because it had no service.  That is not an issue of a signal indicator.  I couldn’t care less how many bars there are, but if his phone can connect to the internet and mine cannot in the same place – that is an issue….a HUGE-I’m Going to Return My Phone-type issue!

  • Josh

    In some areas I actually get full bars of 4G signal. Can i opt out of the update that ruins my indicator?

  • Josh Nichols

    AOSP-based roms show data signal in the bars..

  • 224232

    I think someone from Anandtech is pulling our legs. I have a galaxy nexus and Droidx. The Droid x gets DBMS values that are consistently about 15 dBm better than the Nexus.

  • Guesticles

    How come the sheep are not going crazy over this?  This is worse then antennagate…

  • Kelly

    I really don’t get the point of this, why release a software update to artificially change the number of bars, when in fact, they were more accurate than the other phones.  Then you will just be deceived into thinking you have much better service . . .

  • Anonymous

    I really have yet to experience any of this… 4 bars on 4g when I’m in range. I’m in the middle of nowhere and have 2 bars 3g. Same as my Tbolt and DX had. No dropped/missed calls. No data problems. I don’t know… The only time I’ve lost 4g is when it went down for a bit.

  • Creed74

    Oh this makes me feel so much better! Forget what I am actually experiencing with this handset and take the word of some blogger or bloggers word that everything is just fine! You betcha!

    So where’s the purple Kool-Aid? Aren’t we supposed to get a cup of Kool-Aid with this moronic double talk that has no bearing on the problems many users are experiencing? I know I’ll sleep better tonight knowing all those dropped calls and poor to no 4g and weak to unusable 3g signals aren’t REALLY happening with my GNex?

  • Jeremy Morrison

    I’m not sure if this makes me feel better when I lay me head down at night to go to sleep. Would I rather see the truth or see what I want to see. The truth hurts but a finding out a lie later on hurts worse!

  • Anonymous

    Samsung get your act together already. You made a bad device period.

  • Anonymous

    This is just shocking.  People sat around screaming for a phone to be released… then they run out and buy it as soon as it hits the market… then they hop right back on the forums and start complaining about the issues it is having.  lol

    Same old, same old.  Nothing changes.

    • Guesticles

      You forgot the sheep who swear there’s no issues.

  • http://twitter.com/pbolton70 Paul Bolton

    OK to be fair I just exchanged my GNex this evening besides the poor signal strength I was having latency problems. My GNex was getting 3x the latency that my other phones were getting on 4G/3G and WiFi. I also had a problem with my device shutting down without warning. My wife’s Droid Charge (basically same radio series) was getting alot better 4G/3G signal and also was getting better speeds with a 1/3 less latency. As AnandTech points out the Droid Charge and GNex have basically the same radios so it basically is a good baseline to see how another Samsung device performances in the same areas.

    I do know that consistently the Droid Charge (stock GB 2.3.6 with stock radios) out performs the Gnex in signal strength (both bars and dBms) latency, call quality and basically 4G/3G handoffs. I can goto some areas were my thunderbolt and Droid Charge would get a decent signal and stats but my GNex switches over to 3G and a poor signal at that with poor performance matrix (even by 3G standards). People are also forgetting latency has alot to do with a good quality connection on both the data and voice side. You can pull down 50 Mbps but if your latency is really high then it will degrade your overall connection and hurt performance. Remember VZW is going to be moving (down the road) to pure VOLTE calling.  
    But after having the Droid Charge, GNex and Thunderbolt next to each other performing tests I can say no Verizon it isnt just the graphical representation that is wrong and it does not perform comparability to other 4G devices. 

    Yes I think VZW PR people are trying to spin this and not have it blow up in their face. VZW pride themselves for being known to take their time and do a lot of testing.Well at least more then other carriers and I think they dont want to tarnish the rep. But with all that being said and observing the erratic performance from the GNex I think  it will take a couple of updates to iron this out like it did on the Droid Charge (another device VZW would not admit had a problem)