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Hulu Plus Isn’t Supposed To Work On Rooted Devices, Does It Work On Yours?

A reader just sent us over an email he received from the Hulu team concerning why he couldn’t find the Hulu+ app on the Android Market from his rooted DROIDX running Gingerbread. The Hulu rep asked him numerous questions including, “Is your phone rooted? (Unfortunately, we are not able to support rooted phones)”. The only thing about that, is that it doesn’t state anywhere that the Hulu+ app doesn’t support rooted devices. 

Hi Chris,

Thanks for your email. I’m very sorry you are having problems locating the Hulu Plus application in the Android Market. I’d love to help figure this out, so if you have a moment, the answers to the following questions will help me track down what’s going on here:

• Who is your carrier? (Verizon, AT&T, etc.)
• What is model number? (Go to Settings > About Phone)
• What is the Android version? (Go to Settings > About Phone)
Is your phone rooted? (Unfortunately, we are not able to support rooted phones)
• What is your IMEI number? It’s available via Settings -> ‘About Phone’ or ‘System Info’ varies slightly from phone to phone.

I look forward to your response.

Thanks,
Devin L.
Hulu Support

What thickens the plot even more, is that we can view Hulu videos on our rooted DROIDX running Froyo, but not our DROIDX running GB. Is it just a rooted gingerbread deal? I have no luck on my rooted Nexus S, even though the Nexus is supposedly one of the supported devices as listed in the Market.

So that’s why we’re asking you. Out of the handful of people who have a device that is supported by Hulu, are you rooted or not rooted? Does the app work, or not? Let us know!

Cheers Chris!

  • Bryon13

    I have a rooted G2, running CM nightly. G2 is a supported device, but evidently not for root.

  • Fish

    Rooted Thunderbolt (stock software – no updates) streaming “House” over Hulu Plus with no problems.

    While I can see Hulu Plus in the market, and it doesn’t show an available update, I actually got the app on this phone through a Titanium Backup restore from my Droid X. I restored the app + data and didn’t even have to login again.

  • Renshy

    Rooted HTC EVO 4G The app did not work at first on my phone, but I found a fix for it on http://community.sprint.com/baw/message/282962 and now it works. 

  • Roots2go

    I have rooted Nook Color running CM7 and have installed CM7 on the Blue Dot Nooks as well, Hulu works fine. I’m using http://www.bigrushmods.com/xoom/modz/Flash_10.3-Hulufied_BRDizzle.apk, courtesy of Huskermania (think he got from XDA) but it doesn’t work on my rooted myTouch 4g running CM7….????

  • Rooted on HTC Inredible, android 2.3.2 cyanogen mod 7.0, and it’s a no go unfortunately : any ideas?

  • Rooted

  • Ctbalk

    I have a rooted Incredible running CM 7.0.3.  I downloaded the application (com.hulu.plus-1.apk) from the XDA forums then installed it.  It worked perfectly for about 4 days and then, yesterday, I saw the “Device Not Supported” screen.

    My guess is that Hulu has some means of checking your hardware or seeing that it’s rooted and blocking access?  If anyone knows a way around this, l’m interested!

    So, in conclusion:  Rooted: yes, works: yes and no but no.

  • Asdfasdf

    Working on DX, Liberty 0.9.

  • Anonymous

    TB running Das Bamf Remix GB 2.1 works great.

  • T-Mo (using WiFi for data), Nexus One, CM7, Rooted.  Everything works just fine here.

  • Anonymous

    Works on HTC Incredible with CM7

    • Ctbalk

      Have the same setup and got it to work for about a week.  Yesterday, I got the “device not supported” popup:(

      • Anonymous

        just checked on mine, getting the same thing you are. It was working for a while, bummer!

  • Sikesjb

    Works on Nook Color CM7.1.0 RC 1 with Nexus S build.prop. 

    Did work on Incredible Liberation 2.3.3……not sure what happend. Never updated, but now it pops up with this unsupported device error. 

  • Running the Droid X on Verizon with a rooted version of Gingerbread.  I don’t have any problems with Hulu Plus.  I found it on the market and it’s great!

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  • RW-1

    Point of the question is that they do not PROVIDE SUPPORT, that doesn’t automatically say that it will not work …

    You are taking this out of context entirely.

    • Chuck

      they block you out of the program with this message shown, thats why adfree is needed in some cases

  • Granted

    He’s probably asking for Hulu so they can read your posts and find better ways to block rooted users.

    • Chris

      If I’m asking for Hulu… they better give me a really big check for it! 

      I was hoping there was an issue with THEIR product after I already paid for the app.  Then I was told no I can’t use my rooted DX on it.  So I gave them the ,,!,, and told them to cram their service up their a$$

  • Anonymous

    i think if you pay extra for hulu plus they should support your phone rooted or not

  • HUCK FULU. I’ve been getting tired of them for a while now, but this is the last straw. {{-_-}}

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  • I have a rooted thunderbolt, it’s not gingerbread. hulu didn’t work till I followed instructions to click on revert with adfree. Now it works perfectly.

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  • Works on my G2 running CM7.1 RC1 (Android 2.3.4)

  • Anonymous

    Does NOT work on Cyanogen 7 Thunderbolt

  • Jessesmith888

    working fine on thunderbolt with bamf 3,0 rc4,9  it wasnt working yesterday though????

  • Anonymous

    doesn’t work with my cm7 thunderbolt

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  • worked on my rooted atrix with froyo but after unlocking the bootloader and installing gingerbread lost the ability to use the hulu app

  • Freexmone

    It works on my phiremod nook but, not my project elite droid

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  • Max

    thats stupid no i might have to unroot my phone

  • Ray

    works fine on droidx hateraid 2.0

  • Anonymous

    I feel like it’s not that it’s not SUPPOSED to, it’s just not SUPPORTED. When you root something, you change settings that aren’t supposed to be changed, which makes it harder to troubleshoot. They just don’t want to go through the trouble of troubleshooting rooted devices.

    • KevinC

      not to mention it’s 99% of the time the ROMs fault anyway, or system instability due to overclocking techniques.

  • Anonymous

    Working on my DX with Liberty .8

  • Kyle

    I also got the same response and the same exact issue on my rooted Droid2, running CM7. The rep told me that there is a check in the code (similar to the one that checks devices for root and renting videos with the market) that will refuse root access.

  • slappynutz

    verzion, driod x, rooted .596 work perfect.

  • Luke Dosiek

    Works fine on both my rooted D2 w/ 2.2 and my Nook Color w/ 2.3. Had to disable ad blockers and reset hosts files to get vids to load, but I never got that error message shown above…

  • Jaeremy32

    app works on my tbolt rooted bamfrc5 but it doesnt connect to video, just has black screen

  • Runnning fine on my rooted dx running gingerbread the only thing i changed was adblock and a bit of bloatware removal CityID

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  • hawgpapa

    Working on my TB, currently running Synergy – Used AdFree and clicked the revert file button, rebooted and voila – “Mob Wives” is now playing (No, I don’t watch it, it was just top of the list)
    BTW, Netflix is working great, too!

    Switched to “Resevoir Dogs” and Hulu+ Better than “Mob Wives)

    • Anonymous

      It doesn’t work for me TB running CM7 I tired the revert thing on afferent still no lucky I also notice I can’t watch flash videos on my thunderbolt it just plays the sound no pictures. So maybe its CM7 I’m gona try it on BAMF

      • jason6g

        modded bamf remix 1.6.8 works fine for me – flash videos and all

        im having a hard time getting GB or anything other than basic froyo to stick on my phone. too many shortcomings of things i somewhat depend on. i could use a snappier phone, but i cant complain about froyo – works, next to no issues, and fits the bill for me.

      • works fine on cm7 1.1.  i’m using an older flash apk though to get my videos to play on the net though

  • Anonymous

    Works on my rooted droid x running cyanogenmod. Movies from the market work too.

  • Doorbell

    Doesn’t work on DroidX Justice v.01

  • Octacon1728

    mine was douing the same thing then i just download adfree from market and hit revert and it worked. i have a rooted thunderbolt

    • Anonymous

      Can anyone please comment on this and explain further?  will this work for those of us on CM7 Thunderbolt

    • Owner

      I rooted my droid x and installed add block and Then frustrated with hulu when it stopped working, I tried many things including uninstalling the add blocker with no success until, I read this post! I reinstalled add blocker and clicked revert, and Walla!, it worked!

      Thank you so much for this post!,
      Dan S

      • Owner

        Sorry the add blocker apps name was addfree

  • Hauthisis

    My rooted DX on Gingerbread works.

  • Custom Colonel

    He means they do not provide support for rooted phones, not that rooted phones somehow cause the app to not work…

  • guest

    hulu+ just had an update on the market and now my phone does not run hulu+ – droid X
    stop unexpectedly

  • guest

    hulu+ just had an update on the market and now my phone does not run hulu+ – droid X
    stop unexpectedly

  • Buckgrad

    Oops… mine works. I have not yet subscribed, but I got the app from the Market, and the free programming is fine. I have a rooted Droid X, running the rooted version of gingerbread 596 that appeared right after the official release.

  • AubreyVT

    Works fine on my DX rooted with Justice ROM.

  • Anonymous

    Now we need to Dev to come up with a way to “hide” root.

  • Mr. Joshua

    Works on rooted Tbolt running GB, but only after turning off ad-blocking

    • Mfzero

      same here but on a Droid X.

  • Anonymous

    Droid X Rooted Apex RC 2.0 Work Perfectly.

     Only problem is that there are commercials that range from 2-3 minutes. 

  • 0mie

    Running fine on all my rooted devices 😉

  • Zwolf4444

    Shows up for liberty rooted Droid X gingerbread.

  • Hulu Plus is working on my Tbolt running CM7, has been since it was supported! 🙂

  • Joshfriedman86

    I’ve tried it on my dx rooted and I’ve sbf’d back to froyo and the official gingerbread update and no dice on any software. However, I am still in the first month free program, and that is what I’m assuming is the problem.

  • hulu+ works fine on my CM7 droidx

  • Anonymous

    Working on my Droid X running stock rooted GB.

  • Armybulldog

    I have a Droid X running TBH Rooted Gingerbread  4.5.596. I am watching HULU+ right now just as a test. It works fine for me.

  • Taikoubou

    I’m running CM7 on my Thunderbolt and Hulu seems to be a no-go for me at the moment.

  • My rooted Thunderbolt on CM7 doesn’t work.

  • hfoster52

    Works on my D2G

  • Gdogmcstyles

    I can confirm that I am at present, watching Hulu+ on my rooted DX running Gingerbread and Liberty.

  • Anonymous

    I think all of these video sites are missing out on bigtime with all the restrictions.

    • Guest

      i think you need to look at the big picture and realize it’s a licensing issue.

      • This is true, unfortunately.  I’m surprised Netflix isn’t in the same boat.

        • Chris

           I’m glad Netflix isn’t in the same boat.  Will be a sad day when they do put it up.

  • Anonymous

    I was about to get a Hulu Plus subscription until I saw the limited phone support and lack of support for rooted phones. -1 for Hulu

  • Acrusso

    prolly just referring to technical support and not the actual application support 

    • This. That probably should have said “we are not able to *provide support for* rooted phones”.

    • Sketch Brickley

      TBH Rooted GB, Streaming Chasing Amy as we speak on my oDX