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Motorola Tells Customer to “Buy Elsewhere” if They Want Custom ROMs

Wow.  We know that Motorola has taken a strong stance against rooting and custom ROMs, but a remark that popped up this week from their YouTube account manager is somewhat shocking.  When the subject of avoiding the new Atrix 4G because of a potentially locked bootloader was brought up in the comments of one of their new ads, the response generated was not exactly positive and basically told anyone who is wanting to feel like the real owner of their device, to look “elsewhere.”

@tdcrooks if you want to do custom roms, then buy elsewhere, we’ll continue with our strategy that is working thanks. – motorola 2 days ago

Seriously, that’s how you represent yourself to current customers?  I understand that they have sold a bajillion phones over the last year, but man, this isn’t exactly the stuff we like to see from a company that thanks to an open mobile OS, has risen from the dead.  As one of the biggest Moto supporters on the planet, but also one that loves freedom, this sucks.  The Atrix and BIONIC are amazing devices and I’ll likely have at least one of them, but comments like these make it even easier to start focusing on the un-locked love that is HTC.  

And here is the video since we haven’t posted it at either site…

[youtube]http://www.youtube.com/watch?v=D4gpOQDcn7c[/youtube]

Thoughts anyone?  Does a “locked” phone really matter to you?

Source: YouTube
Via:  Android Central

  • Business Research  

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  • Business Research  

    Your article absolutely worth looking through. videogamesdvd

  • They retracted!

    That’s right BITS! Retract that! Retract the whole thing BITS!

    YEAH, I LIKE THAT DON’T I!

  • Mcneilmoe

    hi moto . bye moto.. your loosing millions of customers now!

  • Thehandofnight

    Don’t worry Motorola, Your getting your wish from me. HTC phone’s are made better anyways.

  • Anonymous

    this made my choice on going with the Thunderbolt. im sure the Bionic will be rooted, but not a fan of company’s that squash customer freedom

  • It matters to me whilst I have a slow HTC Hero, the Dev’s over at VillainRom for example squeeze every last drop of performance out of the phone.

    This things got a 1ghz Dual Core CPU and 1GB Ram. It’s going to be fast enough!

  • MR

    Bye bye Motorola.
    The new firmwares are very important because Motorola (and a lot of companies) leave the devices in a old version.

  • Justin

    Its sad to hear a mega corporation spouting off like a teen in a chat forum.
    Just sad…

  • Wnclivin

    I have long since been with HTC for my WinMo phones. The Droid X is my first Android and first Motorola device. I thoroughly enjoy modifying the software on my devices as it drastically improves their performance and functions for my clients and me. PAY ATTENTION MOTOROLA: If you lock down the Bionic more than the X I will not buy another Moto device, and will recommend the same advice to my family, friends, clients, and patients. Let us have the freedom to enjoy the devices we purchase and own. There are other ways to handle losses related to warranty claims for bricked devices than locking things down so bad that everyone suffers.

  • Internauta_libre

    I will buy elsewhere, as they suggest 🙂

  • Catalin Hritcu

    In Europe tons of people bought the Milestone in good faith, thinking it’s an open Android phone, without knowing that the bootloader would be locked and the updates from Motorola be delayed forever (BTW we are still waiting for the much promised 2.2 upgrade, which came on the Droid in August!). The Droid and the Milestone are extremely similar devices, so how comes the Droid gets timely updates the Milestone doesn’t? How comes the Droid gets an unlocked bootloader, the Milestone a locked one? The reason is of course not technical, you knowingly chose to lock the bootloader down! The reason is also not “protecting users’ interests”, that’s *complete bullshit*! You mean that when you sold the Droid unlocked you weren’t protecting users’ interests? Did any Droid user complain about the bootloader not being locked up? Did any of the HTC users complain about *none* of the HTC phones being locked up?

  • Devaliere

    First they announced that the milestones will be upgrade in Q2 2010… then Q3, the Q1 2011 …
    I don’t care of froyo, i care to wait for nothing … i care big company to lyed to me to sell me their product (flash was on their marketing announcement when i bought it … more than a year ago … i am still dreaming about flash on my telephone).
    Each post on motorola europe is follow by more than 200 post of angry people … and we still don’t have any communication … Shame ..

  • Still a pretty damn good device…I mean seriously how awesome would it be if you could do all of that and still by as fluid or even better than a netbook.

  • i will say motorola is officially back since the RAZR days. YA YA I Know the droid but this is progress and will keep them alive

  • cedesmith

    kernel GPL v2 states:
    “By contrast, the GNU General Public License is intended to guarantee your freedom to share and change free software …”
    i think they are in breach of the GPL license

  • Suchy

    Good to know, I’ll wait for Samsung’s Orion dualcore and then I’ll threw my Milestone thru the window. No more Motorola.

  • Momfer Undersand

    I agree with the fact that the rooters and modders are not the majority, But us techie’s do advice to the normal people, The normal user/person also see’s wat we Tech heads are using. Motorola is so shooting themselves in the foot with this.

  • Beeze82

    If you agree with moto your an down syndrome moron and moto never again piss on you this will come around!

  • Beeze82

    If you agree with moto your an down syndrome moron and moto never again piss on you this will come around!

  • EC8CH

    Motorola king of locked down phones and now locked down youtube comments…

    What a joke of a company.

  • Rebith75

    So ridiculous that the whole reason these douche bags at moto didnt file bankruptcy was because of the popularity of the Droid1, a popularity that was in large part because of the openness and mainly responsible for such an amazing developer community. Now that android is more “mainstream” they can get away with selling Blur garbage to dumb end users (ala iphone or new smart phone users) who dont care. To this day I have never heard a good reason why they spend so much time and resources locking phones down, the bloatware alone (contracts etc) cannot be enough of a reason.

  • Soulogos

    It’s funny to see people on Droid -Life who are on Motorola’s side, why are you even on Droid-Life…a site mainly for people who do install custom Roms? The simple answer is most of you don’t know squat about what is cool to do with your phones and rely on the minority with the knowledge…The minority that also pushes/pesters manufacturers to release cooler stuff and get rid of crap (blur). The ignorant without knowledge would take whatever crap is shoved down their phones but if thats what you want….”BUY AN IPHONE” Look Motorola can do whatever the hell they like…just like I can buy any phone I like but….as the die hard minority fans are also the one’s who are most outspoken in spreading word of mouth on which phone are garbage and which phones are legit…..I suggest Motorola and other manufacturers pay attention. P.S. Motoblur sucks all traces of it should be killed and a more HTC non-intrusive sense type UI should be adopted. Blur sucks for the same reason locking down a phone sucks…it presumes it knows what’s best for me.

  • Former_Moto_Customer

    I will be one customer who definitely buys elsewhere next time. I love my Moto Droid but there is plenty of competition out there now and android is all about freedom and the open OS. I love customizing my phone and running new roms with features unavailable to locked down users. HTC, Samsung, anyone but Motorola if that is there attitude.

    P.S. Locking down the Droid X and and Droid 2 bootloaders really worked well didn’t it? No one could ever root them and make custom roms….. haha

  • No offense but I think a lot of you need a reality check. Every company has a customer relations slip every once in a while. So this employee repeats info you’ve known for how many months and everyone suddenly hates motorola and its phones? Nothing’s changed, so why all the foaming mouths? Getting pissed off for someone reminding you something we’ve known already. Really? I know Motorola owes a lot to the android community but hey, the community owes a lot to Motorola, too.

    And wait, isn’t the Droid X rootable and has custom roms? Where’s the crisis?

    • DBK

      Rootable, but not unlockable.

      It was the attitude of the response that got people upset, not the content itself (although that really didn’t help).

      • I guess I’ll never understand. There are worse things to get pissed off about. And anyone who cares about unlocking their phone would have come to this conclusion on their own long ago. I personally don’t care for it but even I had the reaction to the comment that I have heard it somewhere before.

        • DBK

          The only plus to unlocking (as opposed to just rooting) is being able to change the UI (Blur, Sense, TouchWIz). A lot of rooters (here and elsewhere) are passionately anit-those UI’s. It makes sense if you want the best performance possible. However, I get where you’re coming from and tend to agree. As long as I can root and ROM, I’m happy. Ditto on the reaction. 🙂

  • I don’t want to rant or rave or clmor. I just want to say that the only reason I would have liked to root the bionic is that Blur is just so intrusive. It doesn’t matter though. It really really doesn’t. No matter what Moto says people will keep taking a crack at these.

    As for me, now I just don’t know. I don’t like HTC for their bland phone design and cheap-plastic build. I don’t like Samsung’s cheap plastic build either. LG?

  • HA DROID 1 STILL rock-in on, after d1 they tried to put em on lock down!

  • Dpu328

    Well F Them. I will go HTC. I love the Incredible. I have the OG Droid, but my wife uses the Incredible and it is awesome.. fast and never skips a beat. I will go for the new version I think.

  • Fine, assholes. We will.
    This makes me want to hold on to my OG Droid till I can pick up anything that isn’t designed with a blurred viewpoint.
    I might even start championing HTC and maybe even Samsung.

    How does Blur even make their phones better and more appealing to customers? I don’t even think average consumers know/care about the entirety of Blur. It’s almost like they make it for the sake of employing mediocre coders.

  • Anonymous

    Don’t worry – developers can and WILL find a way to unlock these phones.

  • anon

    Buy Elsewhere… if you insist. and BTW HTC makes great phones.

  • Ted

    Moto is just trying to mitigate their losses. After the original Droid came out, I would LOVE to see the stats on how many came back to their factory after being returned or exchanged after their owners rooted and bricked them. They learned that they lose money by having to replace and repair devices that customers screw with. We probably have ourselves to blame for their strong stance.

    Both Verizon and Moto were not prepared nor trained for what was the Android modding community, nor how to deal with it. They’ve both wised up now.

    • DBK

      Unfortunately there are those that ruin it for everybody else. Us Android lovers are no exception!

    • Someguy

      The original Droid is almost impossible to completely brick. Unless you were doing something really crazy you could go to any of the android forums and find out how to get your phone back up and running no matter what you did to it. Also a lot of claims end up going through a 3rd party insurance company like Asurion so I don’t think that was a big issue. Plus I’m sure hardware problems were the main reason for returns. My Dad and brother’s Droid’s both started flipping out and had to be returned even they never rooted, while mine never had problems despite playing around with all sorts of custom roms.

    • AnimateDroid

      would it be safe to assume you’ve never rooted or even looked into rooting?

      I didnt root until I had to send minee back for warranty replacement because vzw couldnt provide a “complete backup & restore” of my phone to the replacement (despite being told so by an ignorant techrep). It’s unbelievably easy for the MotoDroid and if u screw up, a simple reflash of a stock SBF from the Bootloader is all it takes to go back to Stock. Same w my girlfriend’s phone, didnt root until i had to send it back. and then the 2 following replacements they sent her were also defective in one way or another. She’s now out of warranty, and everytime the other person hangs up first in a phonecall, her screen shuts off and wont turn back on unless someone calls in again. I’ve also rooted the Droid2Global for 4 family members and it seems just as simple. It’s near impossible to brick a phone. and as emphasized by VZW and all over forums, if you send it back rooted, u dont get warranty coverage.

      There were MANY MANY issues with the 1st and even 2nd gen of MotoDroids that rolled out. I dont even kno if there was a 3rd gen since they issued “End of life” for MotoDroid half yr after release. Most of it were physical issues. For me, my keypad started sticking and then my pwr button just stopped working one day from one minute to the next. It seems like they mightve rrushed the release

  • Anonymous

    aside from the fact that motorola apologized for the rude employee, until moto comes out with an unskinned android phone, they have the last of my phone moneys

  • Unexpected62

    Tight, they just confirmed I’ll never buy another Moto again when I’m done with my OG Droid. Peace Moto.

  • cody

    well considering i cant root and install roms and such with my Dx cause my camera button doesnt work, i would say im pissed too

  • Mylockandroid

    and this is why I still haven’t upgraded from droid 1. OEMs mutilate android. so disillusioned that I will likely hop back to iOS for v5.0

  • Anonymous

    honestly, i need the merge. im on a DX now and i miss my physical keyboard so much. the GB one is better than any other but oh my do i miss a physical keyboard. Ive never had a problem with motoblur but i do throw any and every rom on it. i’m really jealous of sense. i love the way it looks and all the widgets and profiles (even though theyll eventually be out for the dx). I NEED THE MERGE but i dont want 4g…shit costs too much

    speaking of which, is it possible to get a 4g phone on a 3g plan?

    • DBK

      Agree. Man, that would have been my next phone, too, if it wasn’t scrapped. 🙁

  • Mikey

    hey Moto, Blur sucks!… oooooooooooo buurrrrnnnn!!!!

  • Buckgrad

    “Its time it (your phone) got to know you?” No, I think its time MOTOROLA got to know its customers. If it were not for us over the past year and a half buying their products they would not be where they are today. They need to remember that and not dismiss us as a group that way. As much as I love my Droid X, I find myself being turned off to Moto a little more each day…enough that I will probably go with a non-Moto phone next time around.

  • Agsded

    You know tho, that attitude is prevalent through Motorola. I am one of the unfortunate souls who was reamed in the Cliq XT fiasco stuck stranded on android 1.5 with a continuously dwindling set of apps to use as everything under the sun abandons support for that platform. When I sent a direct message to them in twitter about it complainig, they sent me back a smartass response on par with a typical teenager, far removed from the concern due a PAYING customer who ponied up nearly $400 for that piece of crap. #MotoFail that’s all I have to say…

  • Anonymous

    How are the Moto lovers (and Anti-HTC) people feeling now?

    This is perfectly within their rights since it is THEIR product. At least they are being upfront about it rather than hiding behind the locked bootloader. I think it’s a questionable strategy, especially because so many people love Android over other devices because of the freedom. The ONLY way this will ever change is if their sales drop drastically with locked devices. If people are still buying them then why would they change it?

    Here’s to hoping HTC and other potential phone makers don’t go down the same path.

    • DBK

      The hardware yes, the software no (since it is a Google OS, technically that makes it Google’s).

  • No surprise.

  • I own a small business and choose the phones for my 15 employees – and as I am the Tech-wiz, I have pushed a great number of people toward the Droid and now the Droid X. I am disappointed that you consider technologically advanced users (i.e. the root/rom crowd) to be of no value. Sad that in this economy, a company would alienate its own gatekeepers – the people that drove your recent success. You guys stick with what is “working”. We’ll be just as happy leading customers elsewhere.

  • the only reason their strategy has been working is that the droid was actually good with a stock build of android and the rest of the phones theyve come out with rode its coattails and fooled customers into buying the most shitty, crapware infested abominations ive ever seen. LEAVE THE OS ALONE GOOGLE KNOWS WHAT ITS DOING. YOU DONT. STICK TO HARDWARE OR YOU WILL LOSE ALL OF YOUR CUSTOMERS. -droid user with 2 family members and many friends suffering with droidx’s

  • Rizzidy

    Motorola has always sucked. The OG Droid was the only thing decent that company has made since the StarTAC. For me, it’s HTC all the way baby!

  • What I am really frustrated about is this… WHO PAID FOR THE PHONE.. ME.. I OWN IT.. I should be able to do what I want with it. If I void the warranty by loading a rom that is not part of the norm then that is my choice. I am tired of this crap that “We have to be sure it works and does not cause our network any issues” . I may not have paid full price for the phone but after a 2 year contract I pay well over $2500.00 to use it. Open it up MOTOROLA and stop bending the the Cellphone carriers!!!!!!!!
    !1

  • Chris Nimon

    Droid-Life is a big player in the world of Android. Gee, I wonder if a Droid-Life sponsored petition would make any difference in the way we are treated. HINT HINT

  • David

    Wow all I can say is that’s awful

  • Chris Nimon

    I would just like to let everyone know that I just invited motorola to SUCK IT! Every day It is something new with them. I can easily now swear on my mothers grave that I will never buy another motorola phone. (unless they retract their actions from the last 6 months and issue a public apology for this current comment)

  • Droid1294

    screw them, getting a htc phone on verizon

  • Anonymous

    I’m going back to sanyo

  • Ultradroid

    I’ve said for quite some time that Motorola is The Evil Empire, who engage in what amounts to acts of terrorism by installing booby-traps along with their locked bootloaders. I know, because I walked into the trap with my Droid X last Summer. It took a friend of mine who is a for real cell phone technician/electrical engineer 6 HOURS to un-do the mess they made of my phone. That was premeditated by Motorola, and in my mind was a criminal act. They haven’t changed their attitude towards rooted phones. I’ll buy HTC in the future..

  • Yo momma like it

    lol Has he not visted xda lately?

  • GPick

    wonder how much the ‘rooters club’ has fostered the advancement of R&D in order that Motorola attain a cutting edge for their products. The R&D of which I refer is how we, the ‘rooters club’, use their product and express what kind of improvements we want. Motorola, don’t shut this resource down.

  • meanderingthemaze

    In this case, I’ll follow their advice and go with another manufacturer. I played with someone else’s stock Droid and was not impressed by their customization of Android. I’m not worried about “missing out” on the Atrix or BIONIC because they don’t have a patent on the concept and other device manufacturers will soon come out with their own similar devices as soon as there is a market for them.

    It’s pretty amazing as you pointed out that they took a free open platform and locked it down without any amount of shame at exploiting the giant shoulders they are standing on. Shame on Motorola.

  • GPick

    nice

  • yes, it reminds me of the old cingular phones where you could not add your own java apps because it was locked down

  • Jayson

    Wow. This might be enough for me to switch to HTC. I love my DX but if the company behind it doesn’t understand what android is all about then I just don’t know if I can support them.

    However, the android community will always have developers that are smarter than the people at motorola to make sure custom ROMs are apart of every android phone no matter how locked down it supposedly is.

  • Monsterpt1

    Just how “locked” are we talking here? This is seriously top on my list(only phone on my list actually). Locked like the DX? Bootstraping takes care of that and I have faith in the dev community to come though with a process to hack this phone. I guess ill wait til the devs have a working unlock on this. If it is not possible, don’t tell me, I will just continue with my current fantasy.

  • fish1552

    I had plans to buy a BIONIC, but after seeing this, I’m going with HTC for my next phone. It was a toss up between the BIONIC, and the THUNDEROLT anyway so this helps seal the deal. I almost bought an HTC instead of my Droid last spring. Now I wish I had.

    Problem is, I may still need to go with them for the Xoom, unless someone else comes out with a better tablet.

  • shr1k3r

    did anyone notice that the admin said he “didn’t know” if the bionic would be able to support the docks and to check the motorola website for compatibility?

    motorola.com currently shows 0 docks for the bionic. Something’s fishy here

  • Anonymous

    I seriously do not see a point here. Why would all these companies waste there time on customizing the ROMS and putting more stuff on the phone that people may/may not want it.
    Just make good hardware and let Google make good software, and there are devs who make good apps.

    Let people do what they do best….

    Jsut saying…..

  • Coastiefish

    Wasnt the X supposed to be locked too? Koush or pete or someone will break it. I wouldn’t worry too much.

    sent from my droid 2. 😉

    • It isnt so much about “worry” as it is the principle…do you _really_ want to buy a product from a company that is actively trying to prevent you from doing what you want to do with it?

      I own a Droid 1, and love it, but my next phone will not be a Motorola phone…and for this reason only.

      And just because hackers have managed to circumvent Motorola’s blocks in the past doesnt mean they will necessarily do it in the future. If you buy a moto product now, you are taking that risk. They have told you that they will continue finding new ways to make things hard for you.

  • Xheavymetaldadx

    And this is why I chose the “outdated” Inc over the x or d2.

    • Chris Nimon

      you win (hangs head in shame) lol

  • BigRed4X15

    I am not sure what the big deal is, I have a D2, with a locked boot loader, and I have a custom ROM, Fission, and the ability to over clock thanks to D2 Over Clock App, what more do I need?

    On another note, a verizon employee in Oklahoma City told me that there was a code to turning off blur when you first activate the phone, has anyone herd of that?

  • Shanklin07

    If your planning on buying one of their phones in the near future then I don’t think you can say how crappy it is of them to do this. Your supporting it in a sense.

  • Shanklin07

    If your planning on buying one of their phones in the near future then I don’t think you can say how crappy it is of them to do this. Your supporting it in a sense.

  • Guest

    New Android user here with a Moto Milestone .. and that’s the last Motorola I will buy.

  • Guest

    New Android user here with a Moto Milestone .. and that’s the last Motorola I will buy.

  • can someone tell me the difference between a locked / unlocked bootloader?
    Sorry, I have only been rooted for.. about 1-2 weeks.

  • can someone tell me the difference between a locked / unlocked bootloader?
    Sorry, I have only been rooted for.. about 1-2 weeks.

    • DBK

      Locked means Blur/Sense/*shudder*TouchWiz are there to stay (for now). Unlocked means that you can use any UI you deem worthy. Which makes the ROMing and theming that much more effective and enjoyable.

  • R Eddy

    Goodbye Moto

  • R Eddy

    Goodbye Moto

  • Anonymous

    Sucks. I would like to have the xoom but that should be locked down tighter than the DX.

  • (v)urphy

    I agree with a comment that was made earlier about Android being Motorola’s saving grace. Their last *hit phone was the Razr. I said this in a much earlier post that Moto is going to start appealing to the average phone user. We were used to get the word out on how awesome Android was (and could be) with all the rooting, hacking, and slashing. Once it started to appeal to our friends, they wanted one. So they got one. But teaching them what rooting was and how to do it was so frustrating. I would just say PDAnet and walk away. Android would have never lifted off had it not been for the OG Droid community and how dare they say go ‘buy another phone’. Are you kidding me?! This is actually sickening. But then again it shows that companies are in it only for the bottom line. I may find my way back to HTC, get on one knee, and ask for another chance.

  • Anonymous

    Meh never had much confidence in Motorola anyways.

  • ROMs are cool and all and I do think its a dick move on there part to lock it down so much (even google says they dont care)

    but over all, I dont really mind the locked bootloader.

    people are always gonna find a way around everything.

    in time the Droid X will be unlocked.

    • besides, with specs like the bionic, its kinda hard not to get it.

      I was gonna get a HTC phone until I sas the bionic, now…. I dunno.

    • I went from ROM to ROM to ROM and I just ended up with going stock.

      add a little Go Launcher, and I’m good to go.

  • Greg

    …Just furthers my point in me getting the Thunderbolt. I already knew they’d have Blur on the Bionic. But I aint waitign til Mid summer when Verizon releases a 4g iphone… when I can get a thunderbolt now. Screw a dual core.

  • Zkolev

    put my $200+ down for a thunderbolt then…

  • Anonymous

    Arrogance is becoming more and more common with these companies. Moto needs to wake up and look at the original droid! Look at the success of it all because of one reason! Yep..because of the very people that you are attacking! Dont make us do it……*otorola……..man i just did 🙁

  • Zach

    I really hope Google makes another Nexus line phone and release it on Verizon with LTE, it will be unlocked and won’t have to worry about this nonsense.

  • Mr.Joe

    Get used to it. All the manufactures will/have started doing this.

  • Uncle paul

    Love my Droid X but im done with moto and all there locked bootloader Gheyness, on top of that, blur is THE WORST.

  • J Dub

    Who do they think passes the word on about their phones? The people who don’t know jack on how to use them or those of us who know Android and what its capable of? I have sold a many folks on the Droid brand. Not to mention rooted and made the Motorola Droid brand experience much better for a bunch of folks.

  • The350zWolf

    Question, is this @tdcrooks a real Motorola employee or just some smuck poser troll?

  • Anonymous

    Screw you moto, the atrix docks will be your last product in my home ever again….and those are just to hack to work with my htc thunderbolt when i get both of them…..yes i make things like this work and will hopefully post videos when i do…..im going back to htc for good….

  • Endisky

    Wow, my comment on their page is “pending approval”, pretty sure that it will not meet their requirements to be posted.
    So, I’ll just post it here!
    _________________
    Press Release for EndiSky: With the recent information regarding Samsung’s failure to update their devices in a timely manner, EndiSky was forced to choose between his next device being either from Motorola like his amazing MotoDroid, or from the alternate being HTC. The choice was made, not by himself, but rather by Motorola to have him go with HTC. Mr. EndiSky thanks “M”‘s new mobile division for making up his mind for him along with the Tens of THOUSANDS that frequent Droid-Life.
    ______________________

  • Endisky

    Wow, my comment on their page is “pending approval”, pretty sure that it will not meet their requirements to be posted.
    So, I’ll just post it here!
    _________________
    Press Release for EndiSky: With the recent information regarding Samsung’s failure to update their devices in a timely manner, EndiSky was forced to choose between his next device being either from Motorola like his amazing MotoDroid, or from the alternate being HTC. The choice was made, not by himself, but rather by Motorola to have him go with HTC. Mr. EndiSky thanks “M”‘s new mobile division for making up his mind for him along with the Tens of THOUSANDS that frequent Droid-Life.
    ______________________

  • Endisky

    Wow, my comment on their page is “pending approval”, pretty sure that it will not meet their requirements to be posted.
    So, I’ll just post it here!
    _________________
    Press Release for EndiSky: With the recent information regarding Samsung’s failure to update their devices in a timely manner, EndiSky was forced to choose between his next device being either from Motorola like his amazing MotoDroid, or from the alternate being HTC. The choice was made, not by himself, but rather by Motorola to have him go with HTC. Mr. EndiSky thanks “M”‘s new mobile division for making up his mind for him along with the Tens of THOUSANDS that frequent Droid-Life.
    ______________________

  • arirang

    THIS! This is why i’ll seriously consider an iphone when my contract refresh comes up, and definitely if/when google ports their services as seamlessly as android [mail, voice, chat, picasa, etc]. at least with it, you have a legion of hackers jail-breaking one iWall. with the android manufacturers, they’ve divided the hackers and their allegiance–some pledge with moto, others with htc, or samsung.

  • Lieutenantdan4

    To me a locked phone is a dead phone.

    • DBK

      lol, It’s dead on the inside.

  • Anonymous

    Looks like Moto just B%tch slapped us in the face. I agree that the Bootloader is a game time decsion for me, but lets look at how Moto is treating the rooting community, the heart and sould of Android. Granted, that the rooting community only makes up for about 5% (Generous percentage) of the total amount customers that have bought Moto android phones this past year. This community has helped launched a serious movement in the mobile space industry to which Moto, and Verizon has profitted from immensely.

    But, for Moto to come out and say go by your phone elsewhere when they were begging and on the verge of forgottenness in the mobile sure has some balls. It just shows and proves that the rooting community is not a threat to Moto’s bottom line. Or maybe it’s Moto’s UI designers that are being out done and embarrassed but guys like Koush, CVPCS that have real talent and imagination.

    The battle between Moto and HTC is that both carriers have thier faults of course, I love my OGD1 and the way it feels, and the DX. HTC EVO is very solid and a true winner, the Dinc is cheap though and I do know that most of HTC phones have that platic feel. The Thunderbolt looks to be a winner in build quality as well (Yes, it a EVO upgraded a little) I know but very sexy. I have to also agree that the Atrix and Bionic look like something slapped together in a rush, just plain ugly. HTC has stepped up in the build quality lets see if they can continue,

    • Interpol

      Hahaha you think the rooting community is the “heart and soul” of Android?? You geeks probably make up less than 0.05% of the people who buy Motorola phones. You mean nothing to them so don’t act like you’re some kind of god that is solely responsible for keeping Motorola alive.

      • Anonymous

        Wow, we have another Fanboy here that doesn’t know what the hell he’s
        talking about again. Take a look at the Nexus one and S for developers.
        Pure Android and no bootloader. But that’s right you’re too stupid to
        realize why 90% of the devs are rooted. Damn INTERPOL (Didin’t that band
        die out in the 90’s) LMFAO at you lol Stop Trolling and go back to your
        iCrap LOL

  • Tom

    Wow even youtube comments need to be screened by Motorola before they are posted. This company is getting less appealing by the moment. VZW please just support a dev phone on your platform.

  • Eric

    Hahahah. Motorola, you are pathetic.

  • Anonymous

    motoblur sucks anyway compared to HTC sense.

  • Itsme

    what a great guy moto have working for them! winkwink

  • Yes. If I wanted a locked phone, I would get an Iphone.

  • Yes

  • Anonymous

    So Steve Jobs owns Moto as well? I didn’t know this.

  • Nithi

    ” this isn’t exactly the stuff we like to see from a company that thanks to an open mobile OS, has risen from the dead.”

    Very well said.

  • Cush2push

    here’s an idea moto sell me a bionic without the bootloader locked and i will pay extra for it how does that sound make one with and one without charge more for the unlocked bootloader how much money can you make then ? it’s nice to stick with what works but maybe try a few things as well to ensure your survival

  • When you “buy” a phone only to return it later and get some of your money or deposit back isn’t that the same thing as leasing a car? You wouldn’t modify a leased car unless you wanted to void your contract so why should it be any different with a phone. If you want to take ownership of said device then you need to pay the full market price.

  • When you “buy” a phone only to return it later and get some of your money or deposit back isn’t that the same thing as leasing a car? You wouldn’t modify a leased car unless you wanted to void your contract so why should it be any different with a phone. If you want to take ownership of said device then you need to pay the full market price.

    • Anonymous

      The price isnt subsidized because we are “leasing” it. The price is subsidized so the carrier can lock u into a 2 year contract. When I buy it, its mine. Moto should have no right to keep me from doing what I want to my phone. I own a jeep wrangler and I guarantee im not gonna get a letter from daimler chrysler keeping me from changing my stock suspension system and adding a 4″ lift for BETTER OFFROAD PERFORMANCE.

  • LivinFree

    Why is anyone surprised by this. These comments we made weeks after the Milestone was released by a senior vice president at Moto and this is old old news. Get over it already folks. either by a Moto or look elsewhere. Big deal it is a phone not the end of the frickin world for christ sake.

    And as a side not jus twait unti lyou folsk see the security setup they ( cell industry) are working on. If you think this bootlaoder issue is bad you haven’t seen anything yet.sot then you guys can ALL start really complaing

    • Heyu

      don’t make yourself sound like you you could care less obvioulsy you came here and typed up 2 paragraphs idiot!

  • I won’t say it will keep me from getting another Motorola but I will wait until it is rooted before I buy it. If I’m going to get locked in for 20 months I want to know that I can keep my phone up to date and the phone companies and Verizon have no interest in doing that after the first year.

  • I won’t say it will keep me from getting another Motorola but I will wait until it is rooted before I buy it. If I’m going to get locked in for 20 months I want to know that I can keep my phone up to date and the phone companies and Verizon have no interest in doing that after the first year.

  • If that’s really the attitude they’re going to take, I’ll just have to let my sales staff know and aim toward selling other devices. Motorola: your phones sell well because of the hardware and Exchange support. If people don’t want your software and UI, you shouldn’t force it down people’s throats. And, sorry, but most people DON’T like your UI and cluttered starting desktop. It’s a hindrance to my sales staff.

  • JB

    I think what most people fail to realize is MOTO doesn’t care! I am making numbers up right now but lets say only 1% of millions of android users Root their phones. Therefore Moto doesn’t give a Sh** about us. They benefit by locking the boot loader. In return they get less bricked phones for warranty and such and it saves them money. If we all go somewhere else it won’t even dent their sales. Now this is just my opinion.

    Don’t get me wrong I am rather upset about the locked device because I’m really not that good at this hacking stuff so the more complicated it is for me the better but I can see why Moto decided to go this route and I do not blame them, it just sucks for us. I’m still not sure if I’ll switch to HTC now.

  • OmegaXzer0

    Oh wow… Motorola is trying to remove all traces of that comment. They are deleting comments left and right LOL.

  • Anonymous

    they’re deleting lots of negative comments. i made a post and was #106, now there are 63 and mine is gone

    and all i said was his attitude was bad and asked if he got up on the wrong side of the bed . . .

  • It matters a lot to me since the hardware is frequently capable long after support ends. However as much as I hate to say some bullshit like “old!” this has been their public statement for several months now. I will never buy Motorola again (EU firmware was terrible) but I do appreciate their blunt candour. It is rare.

  • I thought the Droid 1 would be my last motorola (just like the Omnia was my last Samsung). Now I guess I will have to be HTC all the way baby. Sad, Droid 1 is still a great device.

  • Sandyman

    The video infers you may need to constantly dock the Bionic to keep the battery charged to support the dual core processor and large screen

  • Anonymous

    This only confirms that I will be getting the Thunderbolt, and whenever HTC releases a dual core phone, I’ll get that too. Motorola’s arrogance will be their downfall.

  • Mikey

    This is like slapping everyone in the face who has ever turned their DROID into the perfect device.
    Hey Moto, thanks to custom ROMs and apps for rooted users, the beloved DROID brand became what it is with that phone. This pisses me off. Just another disappointment from big business to their loyal customers.

  • spneace

    looks like they deleted the comment referenced in this article.

  • Cmorty72

    Well now…. there are other “fish” in the sea of android phones out there to choose from, other than anything Moto-locked-up-bootloader-rola (although I still do LOVE my rebellious OG Droid).
    HTC, LG, Samsung, to name a few… and the list just keeps on growing.

  • Sundownls1

    Chalk up another OG Droid owner that was looking toward the Bionic, but is now probably going to end up with a Thunderbolt.

  • Bdrsvt

    I could understand their stance if it was costing the company money, but their stance itself will cost them many potential sales. See ya Moto. My droid x will be my last from you!

  • Tyler

    Soooo explain how this strategy ‘that works’ has sold a single phone? The hardware sells phones, not the locked bootloaders. Anyway that rep hopefully just got fired

  • Tyler

    Soooo explain how this strategy ‘that works’ has sold a single phone? The hardware sells phones, not the locked bootloaders. Anyway that rep hopefully just got fired

  • I sent them a nasty gram…hopefully it turns some heads at corporate…

    “I recently read on a youtube comments section that a representative was taking a very disturbing attitude towards potential/current customers regarding bootloaders on the phone. “@tdcrooks if you want to do custom roms, then buy elsewhere, we’ll continue with our strategy that is working thanks.”

    I currently own 2 motorola mobile devices, and am in charge of purchasing for my 100 member ambulance corp that uses motorola minitor pagers and HT radios. If I do not receive any word that this employee was reprimanded for being mean to customers I will personally gaurantee your company misses thousands of dollars of future sales, as well as recommend to all of the people in my field the same thing. I would hate to see such a great product go to waste because of comments of a staff member. If these comments are not sanctioned by motorola I will be expecting a reply. This upset me very much to see. Thank you for your time.

  • I sent them a nasty gram…hopefully it turns some heads at corporate…

    “I recently read on a youtube comments section that a representative was taking a very disturbing attitude towards potential/current customers regarding bootloaders on the phone. “@tdcrooks if you want to do custom roms, then buy elsewhere, we’ll continue with our strategy that is working thanks.”

    I currently own 2 motorola mobile devices, and am in charge of purchasing for my 100 member ambulance corp that uses motorola minitor pagers and HT radios. If I do not receive any word that this employee was reprimanded for being mean to customers I will personally gaurantee your company misses thousands of dollars of future sales, as well as recommend to all of the people in my field the same thing. I would hate to see such a great product go to waste because of comments of a staff member. If these comments are not sanctioned by motorola I will be expecting a reply. This upset me very much to see. Thank you for your time.

    • Anonymous

      You spelled guarantee wrong.

      *facepalm*

      • haha thanks *shakes head in shame* however 1 word in 200 isn’t bad right?

  • Anonymous

    Wow, they could have at least said it a little differently. Personally I think the build quality of Motorola phones is best out there. HTC is more easily hacked. If only we could combine the two….

  • This makes me happy I got my Droid Inc when I did, don’t get me wrong, I still have my 2 Original Droids, But Looks like I will not be investing anymore money with motorola,,, Now which Tab do I get or do I have to get the I*ad…..

  • GPick

    I wonder how much the ‘rooters club’ has fostered the advancement of R&D in order that Motorola attain a cutting edge for their products. The R&D of which I refer is how we, the ‘rooters club’, use their product and express what kind of improvements we want. Sounds like Jobs has a night job at Motorola, the notion of total control maybe sinking his ship…Motorola, don’t shut this resource down.

  • T2007j

    I am a huge motorola fan.. i’ve had motorola phones for my entire life all the way back to the razor but im sorry i just cannot continue if they do not change their practices.. i have been watching htc for a while now and i’m seriously considering making the switch.

  • No thanks, I’ll keep my Moto and hack/root it anyway, since I WON it and all. If you refuse to make it awesome the hacking community will; whether you like it or not.

  • Correct me if I am wrong, but the bootloader won’t effect rooting correct? If rooting is not effected, I am good to go. I don’t do custom ROMs. Haven’t felt the need to. Motorola devices thus far have been far superior to most other Android devices I have played with. The Galaxy S line is the only major contender in my opinion, but Sammy is pathetic at the updates. In Moto’s defense, they are not in the business of making devices that hackers can manipulate. They lose money if they left devices wide open. Perhaps, rather than complaining, fans should gather and send a letter to Moto to create a phone specifically for the ROM crowd. The catch here is it would doubtfully be a CDMA brand phone due to Sprint or Verizon would not allow it due to the amount of openness.

  • i only got the droid x because it was the only 4.3 inch screen on verizon wireless at the time
    now that there is the HTC thunderbolt i may consider it as a possible device

  • Wayne W.

    Sorry double post, please delete this one.

  • Wayne W.

    Alright then, HTC you’ve gained +1 customers… no, no need to send a thank you letter to Motorola. I’ve already sent them a picture of a Donkey with their logo on it.

    I was all about the Bionic until this comment, and I’m coming up for an upgrade soon… I LOVE my OG Droid, I was even willing to deal with the boot loader being locked. But then they had to go and show exactly what they thought of me as a customer with that comment.

    I say let the late 90’s and early 00’s come back to haunt them.

  • The350zWolf

    Well that seals it for me. I’ll try to trade my Droid2 for a Droid2 Global, and as far as Motorola goes, the honeymoon is over! Love the hardware, hate the attitude toward their patrons. Fine by me. If I remain with Verizon after the end of my contract my next phone will definitely be the Thunderbolt.

    • DBK

      Or you could just overclock your Droid 2. 🙂

  • zigzag

    OK, so PLEASE forgive my complete and utter ignorance, but I do have a question or 10. About a month after its release, I bought the Droid – certainly somewhat based on the positive momentum of Android. However, I had no idea how much I would love the whole experience….then I start following this blog, and realize that by rooting the phone, I can do so much more ….yea!

    Ok so here comes the nub question(s) — but it does show the greatness of this site because I rooted my phone by simply following instructions by Kellex and others + additional research, but I really did not know technically WHAT i was doing to my phone:

    So the upcoming Atrix sounds like it will be locked… and I assume that it means that it will not be root-able. Is that correct? Or is it just Blur that is locked on the phone?

    What is confusing to me in that statement (and arrogant if i am reading it right) is that Moto sounds like the locked phone is the strategy that they have used all along, when clearly the Droid and Droid2 (plus others?) were not locked. Am I missing something here? If not, that is really crazy because the UNLOCKED Droid saved Motorola’s behind in the world of phone makers.

    Again, sorry for the questions, but I just am blown away by the fact that Moto (who imho has had some great products) seems to be ignoring its own recent strategy by saying “oh we really weren’t releasing unlocked phones all along – that is your imagination”. I’ll admit I did not buy the Droid on that concept, but I bet a lot of people did (prob a lot of you). Basically they got me addicted to the drug and now they seem to want to take it off the streets!

    • DBK

      The only unlocked phone was the OG Droid. The D2 and X are locked. They are rootable, but you can’t get rid of Blur.

      • zigzag

        Thank you DBK – that alone answers a lot of my questions. With that, here are a few of my thoughts:

        1. My first thought is to think that the reaction here is a little strong since we should be able to still root bionic, but then I do completely admit that I have never used Blur – though I loved the band 😉 – and i do not know if i have heard one good thing about it.

        2. Locking Blur, for me that would even the playing field between Moto and HTC, but I do not know if it would do enough to knock the bionic from my 1st choice with the bionic and thunderbolt specs as we know them right now.

        3. All that said, it does not change my original post statement that it appears Moto (based on the “continue the current strategy” comment) is completely ignoring their history AND HUGE SUCCESS of the OG Droid…and that is kind of inexplicable to me. And if people think that comment is rude enough to say “see ya” to Moto, I do not blame them, because that comment is sure smacking with arrogance!

        • DBK

          Your welcome. I really have no problems with Blur (although it can be a bit laggy) and the new version (as seen on the Bionic) actually looks pretty darn good. The whole “locked bootloader” thing doesn’t really affect me, as long as I can still root to overclock and theme out my phone. I won’t say bye to Moto just yet. Although I won’t be buying phones directly from Verizon anymore and will wait till they get very affordable at Best Buy. They won’t be getting much money from me anymore if that’s going to be their attitude.

  • Buckskin03

    No more Motorola’s. HTC for me.
    I’ll take the iPhone over moto now

  • M1rider74

    I’m sure there will be an explanation for this in a short time from now. There always is. Not only that the percentage of people on these sites who watch over phone news daily is so small it will have no impact on the company what so ever. I am one of them. But at the end of the day they write the software for everyone not just me. Not to mention the bad hackers who are waiting for this to be globally spoken. Motorola has a phone out that you can hack out of the box… I’m sure I will get negatives here but the reality is Apple is being told by Jobs and Motorola is being told by customers and common scenes. My next phone will be the Motorola BIONIC regardless of the code.

  • Gulex

    My next phone will not be Motorola , sadly because Milestone is great phone and it could be better with open Bootloader ;/

  • Sholtkamp32

    XDA will still gain root!

  • Anonymous

    He sucks for saying that. Custom ROMS rock and if they think for a second they will lock us out their crazy. Their wasting their breath!!!! HA HA

  • Irod87

    Guess this confirms I will get the Thunderbolt over the Bionic. Also why I got rid of the X and got the incredible.

  • Anonymous

    Done. Thanks for the great advice Motorola.

  • Anonymous

    Wait. Why are we surprised? Also, moto has not sold a bajillion phones. Nokia has but who cares.
    Motorola is a dinosaur that has had some success but will fizzle like a fading star.

  • This should serve only to motivate us more! Don’t be discouraged Moto phone community!

  • Anonymous

    I Sense a Giant lose of Market share for Motorola.

  • DJyoSNOW

    lolz I had one back in the day…& never again. I believe its only the os that brought them out of the trash…WTF lame.

  • Anonymous

    come on, NO hardware manufacturer openly says “root and customize our devices as fast you can!” and i don’t think that statement is going to deter devs at all. it’ll only make the devs MORE determined to stick it to motorola. i’m still buying a bionic when it’s released…that’s for sure. i’ll also root and install new roms once they’re available…which won’t take long.

  • Misphit917

    Just made my choice allot easier HTC Thunder bolt here I come.

  • Ah well, HTC will lock their phones truly soon enough, then you can all QQ about that and start buying LG and Samsung. One by one they fall.

  • Anonymous

    Man you guys sure are huge babies. The Droid X has a locked bootloader but still has root and custom ROMs. What’s the problem here?

    • Djspikezz

      I like your comment, but your nickname licks nut sack!

    • This has been mentioned a ton already. You can put custom roms, but its with Motorolas kernel, therefore you cant have anything built from source = Not many roms to choose from.

    • Yeah, but the fact that someone’s worked around my Motorola Milestone locked bootloader doesn’t make me any less angry that I can’t put Cyanogen on my phone without a shifty port.

  • Mth2134

    Well, at least we know to avoid moto ahead of time. I would think they would want free publicity on sites like this but I guess not.

  • Jonathon_flores

    Its arrogance like that, that actually drive customers away. I’m pretty happy with my DX as my first android handset but after a comment like that. My next handset is sure to be one by HTC.
    These guys were a sinking ship until the android craze beginning with the motorola droid. They just prove time and time again that they don’t want a happy customer base. The bionic was looking nice but now… The thunderbolt looks so much better.

  • skinja

    Can somebody find a place to email motorola? We could bombard them with comments for an open bootloader.

  • Anonymous

    Will do, assholes.

    • Anonymous

      Let’s start a riot. If you have a Twitter account, post something related with the hashtag #MotorolaBoycott. Maybe we can make some noise.

      • I for one just put a post on twitter with that hashtag, and i even tagged moto in the post

  • Anonymous

    I’m more curious to know what the folks who run Droid Life think of this stance. This website has a lot of power to sway people’s opinions and if you were to be against Moto so would a vast majority of people.

    I’m not expecting an answer to this, but I think corporations need to pay attention to what the consumer wants and needs. We are the reason they exist…. not the other way around. So what if about 10,000 people root and customize the phone about 5 times that don’t even know how to change the default ringtone……

  • Isn’t it a little far fetched to judge the position of one of the biggest electronics manufacturers in the world’s position on an issue by one comment made by the guy that replies to youtube comments for them? Just sayin… : )

    • Anonymous

      No, because that comment cements the attitude that Motorola has had since the Milestone.

      We all knew it, hated it, but hoped (dearly) that Motorola would come to the side of reason.

      If even the Youtube peon is saying this, then it’s pretty safe to say that Motorola upper mgmt has trained this person on a policy that isn’t going away anytime soon.

  • Motoidiotic

    Man, I hope HTC comes out with something matching or exceeding the Atrix 4G. I’d hate to buy anything Motorola after that.

  • Anonymous

    That really sux. Even though the library of congress said we are allowed to do whatever we want with our mobile devices, moto says f-that, and hinders our ability to do so. Legal? After a 7 phone run with moto it this might make me change my loyalty.

  • Njd32

    You see, the people who like to load custom roms and theme and tweak are the same people who buy most of the higher end phones. Now motorola’s line is mostly higher end/flagship with a few introductory phones. You see theyre going to lose a lot of money if they dont changer their mind soon.

  • Do they like WANT people to buy iPhones?

  • Rain_king46

    Apparently Moto didnt want Samsung to look like the only A**holes in town today, so they thought they would try and out do them. Good job guys! How dare your loyal users want to customize their phones right?!? I mean you gave them Blur, what more could a person possibly need from a phone? right?…fail /end sarcasm.

  • DMBatCOFC

    There are too many variables in this equation… as both a shareholder and owner of Motorola devices, this does not change my standing with the company.

  • Kingofthething

    Looks like I’ll going to HTC when I decide to upgrade. It was a nice ride with my OG Droid and was looking forward to the BIONIC but not any more. I should be able to do what I want with what I buy. “Hello Moto”—>”Peace Out Moto”

  • Anonymous

    Congratulations, you just lost one customer

  • Definitely going to steer clear of Moto in the future if they keep this up. Only thing that’s still holding me back is the accessories (car docks, etc) they’ve been putting out.

  • Keep your VeriPhone.

    How super villains are created…

  • 0ctav3

    I’ve had sooo much fun with the changes I’ve made to my D1 that I don’t know if I want a phone that I couldn’t tailor to fit my style. I guess I’ll have to see what else is out there besides Motorola.

  • Ainvar

    I hope nobody buys their phones now. I hope they sit in a warehouse collecting dust. If it was not for the TranQ rom I would have given up on this dx which I do love using. I guess it is back to the plastic htc phones…

  • Anonymous

    Honestly I want the ability to load a custom ROM on my phone. I was seriously thinking about replacing my OG Droid with the Bionic, only because of its dual core CPU, and HDMI out, I still may. But it sure makes me think twice about going with HTC. I like the looks of the HTC better, only a single core and no HDMI had me leaning toward MOTO… I hate both Blur and Sense.. So Launcher Pro will be my launcher of choice.

  • Loubernocco91

    I had the Motorola droid and it had issues with blue tooth, both calling out and incoming . Couldn’t do it it without touching screen. Every email I sent asking when this would be resolved was either snubbed or that they are working on it. That’s why I now have an HTC

    • Well i for one have never had these issues. Im still not sure which phone i want.

  • irieIT

    damn i really like the BIONIC but looks like the thunderbolt just moved to top of the list. Gotta love my THC.. I mean HTC.

  • irieIT

    damn i really like the BIONIC but looks like the thunderbolt just moved to top of the list. Gotta love my THC.. I mean HTC.

  • Ravi Shanghavi

    Really Motorola? Did you perhaps confuse yourself as the owner of my phone? Too bad, you’re now just like Crapple.

  • Ravi Shanghavi

    Really Motorola? Did you perhaps confuse yourself as the owner of my phone? Too bad, you’re now just like Crapple.

  • Shadydave10

    Well I guess so… f**k u, motorola.. my x is the last phone I will ever buy from u, including ur new tablet… hello htc!!

  • Shadydave10

    Well I guess so… f**k u, motorola.. my x is the last phone I will ever buy from u, including ur new tablet… hello htc!!

  • This is the deal breaker for me. Hello, Thunderbolt.

  • RLJSlick

    HTC here I come!

  • If it were a one-to-one comparison of a locked vs unlocked phone, I think most people would absolutely take the unlocked phone. If the mess with samsung and verizon not rolling out 2.2 is any indication of possible futures, I want to have control over the software on my own phone. That being said, there never WAS an option of locked vs unlocked. Phones really aren’t 100% unlocked anyway, so it’s just picking the lesser of various different evils.

    Tha
    That

  • I’m a big Moto fan, but if they continue with remarks like that and continue to lock down their phones, I’m more and more persuaded to look at the HTC line. This is the case for me, but for the general user who doesn’t root their phone, this isn’t an issue and they are probably the larger buyer group, which probably doesn’t persuade Moto much to open up their phones.

  • Adam

    I think it sucks too, but honestly… what percentage of their customers will even notice or care? I’m guessing waaaaaaaaay less than 1%. Maybe 0.01% tops? I could be way off, but I think most customers have never even heard of rooting, custom ROM’s, or even know these forums exist.

  • Tom

    Now I love my OG Droid, and was really strongly thinking of going to the Bionic, but a statement like this is very ignorant and downright insulting. What is more amazing about it is that before the Droid, Motorola had not had a single successful phone since the RAZR and the mobile division was teetering on the brink of falling completely out of relevance. Anyone remember the Moto Q? You have a couple successful sellers and say f-off to half of your consumer base. Not smart.

  • confused2much

    I see Motorola has no intentions on listening to the consumers. Maybe they would change their minds if it affected their pocketbooks. Too bad the community isn’t big enough to make a dent in sales. To the average user a locked bootloader means absolutely nothing.

  • DroidzFX

    Im all about a consumer uproar. Just dont know if our Rom community has enough push to make a dent in MOtos Metal Skull. But that will definitely push me towards HTC for my next phone.

  • didn’t take long for Moto to get all cocky. Thanks for the suggestion Moto. I will never again look at one of your devices.

    *Droid 1 owner from release day.

  • Anonymous

    Rethinking about Moto xoom now, may go Toshiba route……

  • (v)urphy

    Um, I think we need another poll…..

    • Anonymous

      Give me the poll and we’ll see what we can do. 🙂

      • Dnewton685

        Has Motorola snobbish remarks changed your future phone plans. a) Wasn’t going to go Moto anyway b) was going to, but now “Hello HTC!” c) Long Live Motorola!

        • The350zWolf

          Sounds like a real good poll, maybe we are whining over something that the majority of people don’t care.

          • Anonymous

            The majority of people probably don’t care, but I’d be shocked if we (the readers of this blog) would represent that majority fairly.

          • mrsilent

            We are a significant population, how bout a petition?

        • Anonymous

          Or D) Hold on Moto LG is on the other line.

          • DBK

            You forgot E) Crap, now the iDon’t is starting to look good…..

            note: I hate everything crapple with every fiber of my being (Android FTW!), so that’s how bad this is…

          • Anonymous

            LOL.

      • (v)urphy

        Actually, I take that back. 🙂 I don’t think we need another Thunderbolt vs Bionic poll. We all knew about Moto’s stance on locked bootloaders, but to hear it from their mouths…..wow. I wonder if he’ll have his job in the morning.

  • maybe .00000002% of people actually will run custom roms on their phones. they wont even feel this loss of marketshare.. sad to say

    • True, but that small percentage is the geek population. Those geeks recommend things to their family & friends based on info like this. Word gets around. Then that word gets around. Bottom line: don’t piss off the geeks.

      • Anonymous

        Indeed. This is where we can really put a hurting on Motorola. I bought (and still have an original) Droid. Based on my experience and recommendation, I influenced at least 6 non-geeks to get the same, and at least 6 more to get either the Droid 2 or Droid X (which I’ve later regretted not because of the locked boot loader, but because of #@!$ Motoblur). That’s 12 phones I directly influenced (probably more via friends of friends). Multiply that by the community and that’s a lot of influence.

        It’s a shame Motorola can’t see (or refuses to acknowledge) that the original Droid, which has none of the things they keep insist on including in their other models, is the phone that brought them back from the brink.

        • Interpol

          Riiight. I predict that your impact on Motorola = ZERO.

          Everyone who cares has already known about Motorola’s stance with locked bootloaders on their Android phones since the Droid X came out. Yet, Motorola has had a banner year with record revenues and profits. Same thing goes with Apple and iOS. You think the custom ROM community is large enough to impact those numbers next year? Think again. You are statistically insignificant.

  • 05ponikar

    I’ll buy the best phone I can, as long as I have the freedom to customize it the way I like, if that means it won’t be a motorola device..Ohhhh Wellll…I will gladly buy elsewhere…screw you motorola!!

  • Wow. That was cold. Really cold. Not a good strategy for a company that really is still struggling.

    • DBK

      Ice, ice, baby…too cooold, too cooold….. 😛

  • CallOnColin

    Crap, and I’m not a fan of HTC.

  • Thats why I switched to HTC awhile back. The Droix X experience turned me off Motorola phones for good. I saw they basically were saying the same things on their support forums when I was attempting to help them fix some issues it had, and I realized they didn’t want US, and so I no longer recommend or support Moto phones, that is, unless you like your phones and software buggy, gimped, and bloated with crapware. I can’t even take their tablet seriously, because you know its going to be f’ed up. I’m quite sure Google and HTC are cooking up a proper tablet anyway.

    • Djspikezz

      It took some time for Droid X. But thanks to Boostrap and the recent roms that are freaking pro and error free such as Darkslide 4.2 – AMAZING ROM. My droid x is running like a dream.. I’ll be good for another year and a half.

  • Mazz0310

    I already had my mind set on not getting another Motorola.

  • Anonymous

    Wow. It’s one thing to have the locked bootloader. It’s another to act like a complete douche to your customers. Did this guy used to work for Apple or something?

    I’m going to have to rethink the Bionic. That’s a bummer.

    • Anonymous

      I completely agree. Having a locked boot loader isn’t a big deal to me, but nasty comments like that is a good way to lose customers.

  • Djspikezz

    Let me add…..

    I mean if we unlock the phone, and brick the phone that’s on us.. so if they’re worried about us doing that they can put that in their warranty policy, besides Verizon takes care of that already. The only possible thing I see why moto is so strong about locked boot loaders and BLUR, is that they probably employ a ton of people for these tasks. So theyre would be alot of unemployed people if they discountinued some of what is part of their product. Still It’s lame. Give us the option. How can they lose money? Hell put Blue on it. give us the option to remove it. Lock the bootloader for nobs, but give us the option to unlock it at our will… remember “if the seal is broken, your warranty is void. Do somthing like that … Christ!

    • Anonymous

      Yes, they should sell the phones with an option to purchase it unlocked. This should void the warranty on the software side of it but there should still be a warranty as far as hardware goes in case of manufacturer’s defect that isn’t due to rooting the device. The big reason why this will never happen: a) VZ hates its customers http://bit.ly/ewnGqF and b) The free wireless tether option that root access brings with it.

  • Chefmelv20

    Lol I still like the moto phones as long as we still have the great Dec community that we have now. I love being able to change themes whenever.
    But once that is no longer possible then I may have to move on if there are phones with as good or better specs.

  • i hate to say it but, THE TRUTH HURTS, if you had a company that spent millions to design something you wouldnt want people to mess with it either,

    • Yes, but the customer has already paid money for the phone, and that’s what companies *really* care about. So if the company already has the customers money, why should they care what the customer does with the phone after that?

  • EC8CH

    My OG Droid just filed for legal emancipation from Motorola.

    • The350zWolf

      Man, in about 10 years from now, the Motorola OG Droid will be placed in the Smithsonian, together with the ’48 Tucker and the GM EV-1 in the hall of “the greatest technological developments of this time shut down by corporate greed”.

      • EC8CH

        HA! The Tucker Torpedo.

    • DBK

      An emancipation proclamation!

  • Anonymous

    Isn’t this in violation of the Open Handset Alliance with Google that allows them to use Android?

    • Djspikezz

      It has to be. I’d like to see them taken to court. Make them give the people what they want. I don’t want to boycott a product that I love.. I wish I could boycott the company but still get the phone 🙁 obviously that doesn’t work.

      • Anonymous

        I just read the OHA website & to me it defiantly sounds like Motorola is going aganist the mission of the alliance. It says it promotes “A commitment to openness, a shared vision for the future, and concrete plans to make the vision a reality.” How can saying “booters aren’t welcome on our phones” promote openness?

      • Interpol

        …And your statement just proves that you have absolutely no knowledge of what the OHA is or does.

    • Djspikezz

      It has to be. I’d like to see them taken to court. Make them give the people what they want. I don’t want to boycott a product that I love.. I wish I could boycott the company but still get the phone 🙁 obviously that doesn’t work.

    • Anonymous

      No because you can still root your device. You just can’t change the kernel.

      • Anonymous

        You are right about that but Moto does do everything they can to prevent you from rooting their phones. It’s a lot different from the “Unlocking” option that the Nexus One/S come with. I do realize that they’re developer phones but it does seem like all the companies that do not offer this option would be in violation as well.

      • DBK

        Technically they are because by locking up the UI that helps us navigate through Android, they are basically locking up Android. Allowing Android to be open but not letting use change up the UI really doesn’t let us use Android the way the mean us to, does it?

  • Anarchycustomz

    First

  • Anonymous

    I don’t really care about custom roms, but I do want to be able to get root so I can get a free wifi hotspot that is LTE

    • Anonymous

      And that would be the #1 reason that they’ll prevent you from doing so. 😛

      • And Kellex fail, you don’t need to unlock the bootloader for 99% of things people want to do on their phones, let alone wifi hotspot.

        • DBK

          But it would need to be in order to be able to use a better UI in lieu of the preloaded one, which in turn would allow people to do the things they want on their phones.

      • shr1k3r

        OC or wifi?

        • DBK

          Wifi. Lol, they want their money.

    • OG MAN

      Amen to that! Root rights are all I need, originally rooted my OG droid to overclock with setCPU and use wireless tether without paying extra per month (i’ve used it so many times!!!)

  • Anonymous

    Well that does it, Moto has made my decision for me. The HTC Thunderbolt will be my next phone especially since Chattanooga is high on their list of 4G cities.

  • Anonymous

    Translation:

    Dear Loyal Moto Customer,

    We understand that you don’t mind be pissed off by VZW. Henceforth, we are adopting a similar strategy. We know you were one of our most loyal customers and defenders. Therefore, we’re sure you won’t mind if we piss you off. In fact, we don’t care. Buy another phone if you don’t like our Blurred view of prohibiting you from controlling a device you’ve rightfully purchased.

    Thanks for letting us have a turn at bending you over,
    The Blur Bootlocker Brigade

    • Anonymous

      I just don’t see how android is open on every device. I feel like it is open to the phone makers, not the end users. Now, like you said, motorola is pissing everybody off by locking it down as much as possible.

      • Nimblejester

        Android is just another Linux dude

    • And M is still better than Apple in regards to freedom. Also, everyone should get over themselves. It’s all about getting a phone you like. If you don’t like the makers of the phone, then go another route. Don’t cry about it. Just sayin’.

      • Interpol

        Totally agree. If you don’t like Motorola’s business practices, don’t buy Motorola phones. It’s no different than Steve Jobs saying if you don’t like iTunes, don’t buy an iPhone or an iPod or Ballmer saying if you don’t like Windows, run Linux. Simple.

        I really don’t understand the entitlement mindset of many of the people here who feel like Motorola should be obligated to pander to their wishes despite the FACT that you people probably make up less than 0.05% of their customer base. All of you seriously need to get a life.

      • Interpol

        Totally agree. If you don’t like Motorola’s business practices, don’t buy Motorola phones. It’s no different than Steve Jobs saying if you don’t like iTunes, don’t buy an iPhone or an iPod or Ballmer saying if you don’t like Windows, run Linux. Simple.

        I really don’t understand the entitlement mindset of many of the people here who feel like Motorola should be obligated to pander to their wishes despite the FACT that you people probably make up less than 0.05% of their customer base. All of you seriously need to get a life.

        • DBK

          Because they signed a contract with Google that practically says that they have allow it to be open. Hence the anger.

          • Interpol

            Complete, utter, absolute BS. Do you even know what you’re talking about?

            The Open Handset Alliance merely promotes open standards for mobile devices, nothing more. This is no different than SuSE or Slackware or Red Hat taking plain vanilla Linux and releasing their own version of it. Manufacturers and vendors are perfectly within their rights to install their own, customized Android kernel on their phones and lock it down.

          • DBK

            My bad, forgot to put in “because everyone thinks they signed…” (thought it out but managed not to type it out, lol)

            I actually agree with you, so no need to be crude. We all float down here. 🙂

          • Right. Google is an extremely open-source kind of company, much more than Apple could ever hope to be, so I’m not surprised if everyone would think Motorola would continue to follow suit, allowing their customers to do what they want with their own phones. But that’s how always the case. Someday, more and more companies will unfortunately be more like Apple, in the sense that they don’t want you to own you’re “own” phone. They want control over it as much as they can.

            But for now, Motorola ain’t that bad, and I’m sure we all can all accept that…for now.

          • IllIllIllIll

            Besides, how is this different than other industries? Most car manufacturers utilize some kind of proprietary encryption to lock down their ECU and electronic bus. The Sony Playstation 3 now has disallowed installing other OS’s on the console. Even if companies make it possible for people to install their own crap on the products they manufacturer, it doesn’t mean they’re obligated to make it easy to do it.

            Honestly I really don’t care either way. From a non-custom-ROM layperson’s standpoint, most of us are just laughing at the diehards who have deluded themselves into thinking that their pitiful number of supporters actually have any influence with Motorola or anyone else for that matter.

          • DBK

            Because most other industries don’t promote the kind of openess that Moto supposedly does (partnering with Google/utilizing Android).

          • IllIllIllIll

            Openness has nothing to do with it. Just because Moto utilizes an open source OS in the phones they manufacture doesn’t mean they have to allow its customers to install anything they want.

            If I make and sell a phone or tablet that runs Android, why am I obligated to make it easy to allow anyone and everyone to run their own OS on it, just because I shipped the device with Android on it? That’s right, I’m not.

          • DBK

            And yet it has everything to do with it. The OS is open and customizable (they have no choice), thanks to the partnership with Google. It’s the UI that is locked down and that nobody wants. Which is a problem because their UI (Blur) doesn’t play nice with ROMs all the time, thus making it hard to customize the OS, which is the whole idea behind Android.

            I would suggest getting your facts straight before you start ranting on a subject that you are obviously not fully informed about.

          • Brian Fellow

            You must have gone to college… big words, sarcasm, shitty attitude… you RULE man! Soooooooo smart. you’re like 50% smarter than most of us(made up percentage, like yours. UTTERLY brilliant)

          • AnimateDroid

            quite disrespectful towards the “diehards”.
            as a “non-custom-ROM layperson”, next time you have one of those many problems with ur phone arising out of manufacturer’s stock software, please just consult your mftr Phone manual for the solution (shh, there isnt one -ok maybe a pathetic itty bitty pdf handbook online).

          • DBK

            Agreed. Kinda contradictory though, eh? Promoting openess and working with an open company yet at the same time doing everything possible to keep the most important aspect locked down. Smh….

          • Anonymous

            LMFAO.. Red Hat taking plain vanilla Linux? Uhhhh, do you know where Mr. Linus works? HAHAHAHAHAHA

        • Anonymous

          You guys obviously didn’t own a D1 which was free and open.

          But you are correct that we should take our business elsewhere.

        • John Gagon

          Wow, that was condescending. No, it’s not 0.05% and no, technology is not the life exclusive of Motorola’s sweat workers.

          If a customer doesn’t agree, Motorola should be THRILLED to get such free focus group/marketing feedback. They should pay the commenters. Now I’ve heard that Motorola has intervened more on this issue and it wouldn’t surprise me if this is who I was speaking to. Really, are you much better than the one addressing @tdcrooks? Rooting is a major trend. It won’t be long before more were on board. I don’t see how one can stay competitive if there’s wind that Motorola limits you. Of course, that’s why Microsoft is steadily leaking value like IBM did during the MCA / PC revolution.

          • IllIllIllIll

            OK, if it’s not 0.05%, then what is it? 1%? 2%? 5%? 10%? 25%? 50%?

            The custom ROM people are a superminority. Period. If you have data that proves otherwise, feel free to post a reference or citation here. The percentage of people who root their Android phones will NEVER be higher than 50%. Never has been, never will.

            Quit pulling made up statistics out of your ass. If you have supporting evidence, post it here or shut up.

          • Guest

            Isn’t it kinda ironic that you pull a statistic out of your ass as supporting evidence, but then tell people NOT to do the exact same thing you did? hmm…anyways, it may not just be that Motorola has the right to make and lock down whatever os they create. Maybe that OS sucks and people want to change it. Maybe Moto should be “Hey, what can we do to make our OS awesome and what can we do better?” vs “Balls to the wall, head up the ass” approach of my way or the highway. It’ll certainly appeal to a lot more peoply, right?

          • DBK

            Uh, you mean UI, not OS. Android is fine, it’s Blur that everyone wants to change and it’s Blur that is locked down.

            Just change “OS” to “UI” and you’ll be good.

          • Vire

            Hi, Interpol, or should I call you Motorola?

            I did some really quick digging to make sure I had the appropriate tools to enter a debate with you on this subject. First and foremost, rooting is not as niche as you claim it to be.

            Within the url here, a questions was asked about people rooting their devices and its frequency.
            http://www.forceclose.com/questions/505/how-many-android-users-root-their-phone

            As you can tell, back of November of 2009, it was already somewhere in the ballpark of a quarter of the phones’ userbase. Now, in 2011, this number has likely gained momentum along with Android and AOSP’s increasing momentum. You need to accept the fact that we have entered an age where technological knowledge is no longer suggested and that it’s becoming required of all parties, myself, an artist and animator being no exception. I have familiarized myself with my tools to the point where I can build, repair, and troubleshoot my machinery better than most corporate sources can assist me. In fact, my skill sets have developed to the point where I can easily obtain a technology-driven job, and it has pushed me to want to learn more about what I’m using. My personal banter aside, I’d like to point out that even if the rooted userbase never exceeds 50% (which may or may not happen, despite your writing all people off as being blind sheep), we are still a large group using Android, and far too large to ignore. Lose us and you lose a significant profit margin, and potentially start pandering back to bankruptcy.

            Now, I’d like to move on to a second point of contention, comfortable that I have shown you that this is not a niche trend by any means.

            AOSP, a source behind Motorola’s derivative Android Operating System, is also bound by the Apache Software License 2.0. While you’re correct, it does not state that the vendor must leave its hardware unlocked, the license does state that the software is free and allows anyone to develop under it, for both compensation and no compensation. The real issue that is coming to play deals with the installation of these custom components. We as a people, not just the developers, are permitted by ASL 2.0 to develop whatever we want from AOSP. However, if we are not given the venue to install this software on multiple devices outside of the development phones, a large amount of enhancements and the rapidity of software updates will stagnate. This will ultimately hinder Android’s evolution and impede your own products’ capabilities. Furthermore, it is a detriment to the development communities as well as technological progress. Android’s code is refined and improved by the developers who have the Operating System running on multiple different Android devices, many of which are not development phones that have been rooted.

            Next off, we have that dirty little secret that no one seems to be aware of, and that is the Linux Kernel License, which is LGPLv2, as a matter of fact. We cannot be restricted from generating custom kernels for our devices deriving the code from AOSP or creating them independantly of it, and barring us to utilize these kernels is infringing on Open Source Development.

            So at the end of the day, Motorola is wrong in the way they’re handling their “device security,” and unless this is rectified, for as much as I love the hardware, I will look to HTC for my next and all future devices. I do not want a device with fantastic hardware but lackluster software or firmware. The current motorola phones are sloppy, laggy, and ridiuclously poor in regards to performance. I was planning to upgrade to a Droid X until I made use of a demo model – my Original Droid outperformed it in basic functions. The Processor may run games faster, but the sheer amount of garbage on the phone will cause slow down in even that respect.

            Make it difficult for the average user to root, Motorola, don’t make it overwhelming for the development community.

          • Anonymous

            https://market.android.com/details?id=com.koushikdutta.rommanager

            600k+ downloads and that is just Rom Manager

          • Ctroamer1

            And just how do you know that “ROM people” are a “super minority”?

        • Ctroamer1

          if we buy their product, you’re darn tootin’ they need to “pander to our wishes”

      • Djstar2k2

        i kinda feel u but kinda not. its like the oems is backin u in a corner. how can u support what u love if there r no options for u? mr moto was dying android brought them back to life(mind u the vanilla android) and now they made a ton of money and turn there back on what made them rich,fat,popular again. whats the slapp in the face is android is free for them to use no fee but the end user(the ppl that buy the phones) cant get what they want. lets be real most all droid type sites was created cuz og droid was the best android period and if u dont give ppl what they want they can ship a billion blur androids if nobody buys them they lose. hell mc d’s is the biggest food chain on earth becuz u can get a hamburger w/o onions or cheese if u want

    • Anonymous

      they deleted the original comment (&most of the criticisms of it) and have now locked down the YouTube comments section so any new comments have to be approved.

      they’ve learned their lesson => the tighter the lock-down, the merrier!! 😉

      • EC8CH

        Every step Moto takes further disgusts me.

        Step 1: Release on open phone based on Android, Sell Millions, Save your company
        Step 2: Lockdown ever subsequent phone, Load it with a $h!t Skin & Bloatware
        Step 3: Spit in the Face of your customers who voice the displeasure with “Step 2”
        Step 4: Eliminate any evidence of “Step 3” and censor any mention of it.

        SHAME SHAME SHAME ON YOU MOTO.

        • I have switched to HTC Devices from Motorola already.

    • Guerrero 59 Ato

      I call on Google to not give their Android software to Motorola if they lock software that they did not create… Obviously could cost money, but could be wake up call for Motorola because they would have a hard time surviving without Android. And in the end everybody would win.

    • Guerrero 59 Ato

      I call on Google to not give their Android software to Motorola if they lock software that they did not create… Obviously could cost money, but could be wake up call for Motorola because they would have a hard time surviving without Android. And in the end everybody would win.

    • Guerrero 59 Ato

      I call on Google to not give their Android software to Motorola if they lock software that they did not create… Obviously could cost money, but could be wake up call for Motorola because they would have a hard time surviving without Android. And in the end everybody would win.

    • Guerrero 59 Ato

      I call on Google to not give their Android software to Motorola if they lock software that they did not create… Obviously could cost money, but could be wake up call for Motorola because they would have a hard time surviving without Android. And in the end everybody would win.

  • HTC wins thanks to no locked bootloader

  • Anonymous

    I would be more than happy to buy elsewhere. Thunderbolt, here I come.

  • Wow. Made the mistake of buying a motorola milest one, probably won’t make the same mistake with the Atrix. Way to win over your customers, Motorola.

  • Wow. Made the mistake of buying a motorola milest one, probably won’t make the same mistake with the Atrix. Way to win over your customers, Motorola.

  • Just in time for aliasxerog to make Motorola crap in their pants. Godspeed, Spiderman.

    PS. The Xoom’s bootloader better be unlocked.

  • Just in time for aliasxerog to make Motorola crap in their pants. Godspeed, Spiderman.

    PS. The Xoom’s bootloader better be unlocked.

    • That’s what i’m curious about. I’m wondering if Xoom is the “google experience” tablet. If so, I doubt google would like them locking it up.

      • The350zWolf

        That is wishful thinking, but the only way to know is to wait and see. No pre-orders from my on the Xoom

  • Chris

    If that is what they want…I’ll take my money elsewhere.

  • Chris

    If that is what they want…I’ll take my money elsewhere.

  • Ok then no more moto for me!!

  • Ok then no more moto for me!!

  • dima

    I’ll be heeding that advice and sticking to HTC from here on out personally.

  • dima

    I’ll be heeding that advice and sticking to HTC from here on out personally.

    • Djspikezz

      Whatever… HTC still has a long way to go.. they are always a step behind moto period. I hate HTC still. Thunderbolt is a nice try.. but still behind the Bionic .

      • HTC has always made better phones than Motorola.

        • Originalme8

          Really? Because I haven’t seen one yet? They all feel so cheap.

          • Omaroner

            Maybe moto should put more effort and money towards performance and software apposed to aesthetics.
            Who the hell would prefer blur to sense?

          • Djspikezz

            exactly! They feel cheap. The battery life sucks (when it was Amoled) maybe it’s changed since they went LCD. If I have to deal with Blur or Sense UI, I’ll take blur.. there’s always ADW/LauncherPro etc.. Bootstrap Recovery is a godsend.

            I really want to see someone take on the beast and get some financial backing from someone or something to help fight the power of moto’s fury. Let’s beat them at they’re own game. If I knew how to program and do stuff like this, better believe I’d want to be the one that cracks the bootloader.

            WHO will become the true Legend of Root/bootloader cracking. My offer is Good $40 for the one who does it. I’m sure others would pay good money to the one who does it… Let’s take a tally and see how much money everyone would pay 🙂

          • I got $20 on it.

          • Go feel a Thunderbolt then. Thing is built like a tank 🙂

          • Anonymous

            I think that I’m getting one of those instead of a Bionic. I’d hope that the Thunderbolt improves upon the battery life of the Incredible.

          • Go feel a Thunderbolt then. Thing is built like a tank 🙂

          • EC8CH

            Do you realize the irony of your reply considering koush is the developer behind Bootstrap?

          • EC8CH

            Do you realize the irony of your reply considering koush is the developer behind Bootstrap?

          • The Realist

            lol people have been trying to crack that bootloader for over a year. The milestone has the same one. At this point most devs with any shot at cracking it have given up. Some how I dont think $40 is going to bring any of them back to take a look it.

            The best you can hope for is the one that was released today and that gives you custom kernels but takes away the radio.

          • Eric

            Really beacuse my DInc seems to kick some Moto ass.

          • Up2bcrazy

            Agreed, they are piles of junk

        • Koush, I am seriously interested in this comment…why are they better? I believe I just would love to hear a developers opinion as to why…

        • Koushsaidwhat

          I own a DX, and owned an Incredible before that. The Incredible was a good phone, but it cannot match the DX in build quality. That’s part of the reason i switched, even though I prefered Sense over Blur, and did not like the locked bootloader. Plus, the battery in my DX was leaps and abounds ahead of the DInc’s battery. The only difference, and it is a big one, is that HTC does not lock the bootloader so the phones are far more customizable, but in terms of specs and actual build, Moto wins hands down.

          • 100% f’n agreed! The Droid X is built WAY better than the Droid Incredible, and hence, is better in almost every way. Sorry. Bigger is better in this situation, and everything else is better, as well.

        • Djspikezz

          Really Koush? I’ve seen more attention made to Moto roms then HTC. One major reason I stayed away from HTC is the lack of ROM promotions through this site and others. HTC Incredible’s battery life sucks, big deal for me. It’s light and doesn’t feel very durable…

          If locked bootloader is the only reason you prefer HTC over moto, im disappointed.. I love everything you have done for the community and hope and pray that you continue to. You’ve are a god send to this community of people. Have you completely given up on trying to crack the Droid X bootloader?

          I love ya just confused about the HTC love.

          • You see more motorola roms because there have been more Moto phones sold. people developing ROMs usually go where the most phones are, hence you will find a bazillion roms for OG Droid.

          • You see more motorola roms because there have been more Moto phones sold. people developing ROMs usually go where the most phones are, hence you will find a bazillion roms for OG Droid.

          • Anonymous

            Why would he try to mess with the DX bootloader if it has eFuse?

        • Anonymous

          They do make sweet phones, but “better”, I can’t quite go that far yet. 🙂

          • Haha, someone knows where their bread is buttered. If i recall correctly I have never heard you call a Motorola phone “arguably the best Android phone on the planet”.

        • EC8CH

          Apparently Moto doesn’t appreciate your work on Bootstrap

        • i prefer htc sense over motoblur and touchwiz…as far as build quality, moto does make a solid phone.

          • DBK

            Lol Anything is better then TouchWiz.

        • Anonymous

          I’m going to respectfully disagree with you, Mr. Koush. While I would agree that HTC is currently more “hacker-friendly” I have never liked anything about HTC. Whether it is the crappy, plastic hardware, the ridiculously poor battery life, or (with the Incredible) the easy-to-shatter touch screen, HTC hasn’t put out a phone recently that comes close to Motorola. The Thunderbolt may be the exception.

          Besides, you’re an iPhone user. It’s obvious you’re not as knowledgeable about phones as you would like us to believe.

        • Anonymous

          I’m going to respectfully disagree with you, Mr. Koush. While I agree that right now HTC might be “hacker-friendly” it still doesn’t compare Motorola. Whether it be the crappy, plastic hardware, the ridiculously poor battery life, or (with the Incredible) the way-too-easy to shatter screen HTC just isn’t as good as Motorola. The Thunderbolt might be an exception, but no one will know for sure until it’s officially released. And I can’t forget to mention the lack of support within the ROMing community for HTC when compared to Motorola.

          Besides, you’re an iPhone user. I’m not so sure you’re as knowledgeable about phones as you would like us to believe.

        • Bob Jope

          HTC is good, but Moto > HTC. The RF in Moto’s is unparalleled.

        • Anonymous

          I agree. I like a lot of the phones HTC makes but when I was buying a phone the Incredible was the only HTC device on VZW. If its build quality was better I totally would have gotten that over my Droid X. Still happy with my X though.

      • EC8CH

        always a step behind moto???

        Sense is leaps and bounds ahead of Blur.

        • Anonymous

          Indeed it is.

      • Anonymous

        The only way you can be behind moto is if you don’t like custom Roms.

        The Droid X is my last Motorola phone.

        The only reason I have this is because I loved my D1. Its been downhill ever since.

    • EC8CH

      It is the legal responsibility of every Droid-Life follower to go to YouTube and response to this Bull$h!t.

      • Knothle

        Seriously I want someone with the balls to do it, to be at some heavily publicized event of Motorolas and announce, with facts and data, that if it weren’t for the og Droid (which wasn’t blurred) success and adoption of Android, they would be down the river with circuit city and other failed companies.
        I’d never be at such an event but if I could be, OH I WOULD.

    • Anonymous

      Same, I’ll be interested in what LG is cooking up too. Looks like they are ready to take Samsung’s spot in the phone battles. Maybe even Motorola’s after this comment. Everyone who has a problem with this hould recommend that their “average user” friends buy HTC or LG from now on too.

    • Anonymous

      they’ve deleted ~40 comments including the original by Motorola-dude. it appears someone realized it wasn’t too warm and fuzzy.

      now Mr Moto is saying non-incendiary stuff like “Noted, thank you for sharing your forthright views, we will pass this along.”

    • Anonymous

      I think Google should just throw its foot down force the manufacturers to go stock android, take the great elements of each skins (Sense’s polish, Moto’s re-sizable widget feature, Samsung’s music player). This would just be beautiful and most manufactures wouldn’t object I don’t think except for Moto. And really where else do they have to go? And HTC and Samsung already conform with wp7 so they shouldn’t complain.

    • IllIllIllIll

      Wow you really showed ’em!

      Motorola should bow in reverence to your awesomeness now and do everything you tell them to do!!!!!

  • Djspikezz

    BOOOOOO!

  • Djspikezz

    BOOOOOO!