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Verizon Handing Out FREE Network Extenders? (Updated)

Now this is the announcement Verizon should have made today in NYC.  Anyone in need of a free Network Extender?  I may not be, but I know that many of you are and it’s looking like VZW is sending them out to people in low-coverage areas.  A few of our readers received this text over the the last week and according to one of them who responded, an extender is already on the way.  Now, I would never ask that you bombard the phone number listed above, but hey, might be worth it if your house, apartment or cardboard box struggles to catch a signal.

Update:  We’re hearing reports that you should only have been able to receive this promo if the text was sent to your phone.  We’re also hearing that the number has been disconnected and that users are waiting on line for up to an hour to be turned away.  Like we said, don’t bombard it!

Cheers IWearGenes08!

  • Very
    interesting blog post. Just thought I would leave a comment show my interest.
    cetab
    titan

  • Jeremy

    I just called Verizon today and complained about their signal strength in my house and area. I did say I am willing to leave them for Sprint or ATT in January when my contract is up.  They offered to send the network extender to me for free to keep me as a customer.  I am very excited to receive this and try it out.  Wish I would of called sooner.

  • Jeff

    Question: I see verizon wireless is selling them for $249, which I think is a bit pricey. I found a bunch on EBAY around $84-$100. Does anyone know if verizon will charge you anything to have it activated and put on your account so you can decide who has access to the extender, since it wasnt bought from them? Or if you even need to call them in the first place?

  • called verizon alot complaining still wont give me 1 i give up >.<

  • I need one of these for everywhere I go. I rarely have more than one bar for more than a few minutes no matter where I go.

  • I just called and it says the number is no longer in service

  • Craig
  • Anonymous

    tinyurl.com/2c7p8hm

  • Sdgd Dfh

    xrl.us/bh8tjk

  • Anonymous

    tinyurl.com/2c7p8hm

  • Anonymous

    tinyurl.com/2c7p8hm

  • Anonymous

    tinyurl.com/2c7p8hm

  • IWearGenes08

    That is my screenshot above, and yes i did receive one and i am currently am using it. I do LIVE in ILLINOIS. And the model they sent me is the newer updated NE that does DATA and VOICE. so yes it has 3G built in.

    • Kiriuskris

      Where at in Illinois?

      • IWearGenes08

        Kankakee county/Bourbonnais…Summer Home of the Chicago Bears!!!!

  • Timmah

    I was turned down, from 611. Said that it isn’t be spread out by Verizon and they arnt actively promoting it.

  • Fyrmedic654

    I tried but was told that it was only for people in Illinois and I received the text in error. I’m calling BS but whatever

  • Anonymous

    I got one!

  • Anonymous

    I got one!

    • Timmah

      HEHEHHEHEHEHEHEHEHHEHE

      ~ Timothy

      • Anonymous

        haha

  • Kiriuskris

    I was on hold for 30 min dropped my call, then called back for 2 more hours. Then it dropped my call again. Sigh.

  • ShaneGiordano

    For illinois only right now is what they told me after being on hold for an hour….
    said to call back immediately after receiving a txt or email about it being available.

  • Let me just ad my 2 cents here.

    I live in rural NC and for 3 years raised hell with VZ about the terrible service at my house (even in the yard). After 3 years they finally get the extenders in and offered me one for $249. After much arguing and threatening to drop VZ they finally agreed to sell me one for $200.

    I bought it, and for a year was pretty satisfied, even though it only boosted the data signal to 1x. At least I could connect and make/receive phone calls.

    Suddenly one day my wife and I both began having trouble making calls and sending/receiving text messages. All the lights were blue on the stupid extender, so I decided to unplug it and let it reset. First off, the thing would NOT reset properly and I was getting pissed as it was out of warranty. My wife all of a sudden gets a whole crapload of text messages, and my phone started ringing. I looked at both phones and both had 3 or 4 bars and 3G data signals. Apparently VZ had put up a new tower close to us and we no longer needed the extender.

    So, the moral of this story is:

    1. You can get a discount on the extender if you yell loud and long enough.
    2. The thing will help with voice AND data regardless of what someone above said.
    3. If they put up a new tower close to you, it will totally screw with your head until you unplug the extender and realize you don’t need it any more.
    4. This is an older version of the extender (like mine – 1.5 years old) which only does 1x, and they are probably just trying to get rid of them since there is a newer version that does 3G out now.
    5. Verizon sucks, but not as bad as the rest of them do where I live.

    Anybody want the one I have, it’s yours for $100. Let me know.

  • No More Icrap

    Purchased one on ebay set up and works great. Had to call Verizon to change from the original account it was registered to Went from no bars to a working phone.

  • Trombone Dixie

    Hopefully I can still get one of these. My home gets terrible service and 3G only shows up on the edge of my driveway.

  • Anonymous

    Been on hold 46 minutes.

  • Daniel Archibald33

    just tried to call back from a different line and the offices are now closed. Guess that promotion is now over

  • I just called, it is 4pm central time, and it says their offices are closed. WTF?

  • Bewing12

    i just called and they said they were closed for the day

  • Anonymous

    On hold for 45mins to find out they are only offering them in a small group of people…. in cretin area’s ( wouldn’t tell me which ones ) not all of them an Not Boston .. ;-/ If i wanted to buy one then i am welcome to at $250..

  • Sdfsdfdjsf

    I’m in San Francisco, no luck getting the extender. He said I didn’t qualify. Might try again later.

  • Sdfsdfdjsf

    I’m in San Francisco, no luck getting the extender. He said I didn’t qualify. Might try again later.

  • Anonymous

    Called. On hold for 40 min. DENIED! I didn’t get the text message but I tried calling anyway. They said i could get it for retail value and that if I received the txt it was an error and he apologized. Oh well. Worth a shot. Would love that Network Extender though. It’s spotty reception sometimes up here in the hills of TN!

  • Anonymous

    Called. On hold for 40 min. DENIED! I didn’t get the text message but I tried calling anyway. They said i could get it for retail value and that if I received the txt it was an error and he apologized. Oh well. Worth a shot. Would love that Network Extender though. It’s spotty reception sometimes up here in the hills of TN!

  • Anonymous

    Called. On hold for 40 min. DENIED! I didn’t get the text message but I tried calling anyway. They said i could get it for retail value and that if I received the txt it was an error and he apologized. Oh well. Worth a shot. Would love that Network Extender though. It’s spotty reception sometimes up here in the hills of TN!

  • Anonymous

    I

  • Anonymous

    I

  • Anonymous

    I

    • Keithsmnr

      ol

  • confused2much

    45 mins on hold…..no go for me, and I live in Illinois 🙁

  • thetrainconductor

    I just went in and changed my billing and service addresses to chicago, 37 minutes on hold and counting… let’s see if they fall for it

    • katie

      im curious if they fell for this?? i dont want or need one im just curious if it worked!

  • ive been on hold for 45 minutes hopefully this works lol no coverage in my house in charlotte NC

    • they did not send one out, she told me if i received the msg that she was sorry but i did not qualify for a free one but i did qualify for one for $249 🙁

    • they did not send one out, she told me if i received the msg that she was sorry but i did not qualify for a free one but i did qualify for one for $249 🙁

    • they did not send one out, she told me if i received the msg that she was sorry but i did not qualify for a free one but i did qualify for one for $249 🙁

  • I called (Rural NC) and was goign to charge me $250 for it…Sure wish I have the text message..I only have 1 bar in parts of my house and it is only with Tenfoil wrapped around my head with one leg in the air.

    • Where in NC? I don’t need mine any more, will sell it to you for $100 !!

  • Gabejessforster

    no go for me. And I live in illinois.

  • Mr. Joe

    I could use this… PLEASE send me a txt vzw!

  • Mr. Joe

    I could use this… PLEASE send me a txt vzw!

  • well i had 45 minutes of hold time and i gave up. couldn’t take that dumb music n e more. my god they need to change that.

  • chicago and illinois residents only.. i called

  • tb2313

    Just got off the phone, 45min on hold, and they will be shipping it out in 3-5 business days. I love free stuff!

  • Princesation

    I was on hold for about half an hr . I was actually in the middle of my shower when they finally answered . Lol I turned off the water hella fast and had to do the whole convo on speaker . But ANYWAYS they said its only in Illinois and I live in cali so boo

  • sg.one

    Just got off the phone after a 35 min hold time. So for now it’s only in the IL area, but they will be sending out text notices as they become available in your area.

    Also note the promotion is one per account (texting will be to the primary account number unless you tell them otherwise), so for those of us with family plans (and family spread throughout the country) good luck!

  • islandak

    Just got a hold of customer service. I was on hold for 25 minutes. I got told I don’t qualify and that it is a market test for Illinois. I hope you guys have better luck.

  • Skyskioc

    They told me to pound sand I don’t need one. They say its only for the illinois area as of right now. Wtf ? I’m in cali and the reception in my house sucks I have to go outside to make phone calls sometimes. Damn big red………..

  • I think this is great, Im just really pis*ed off that i have to wait 20 freakin months till i can upgrade. I’ve never paid full price for a phone, and i will def not start now that the prices are going up. I wonder if i tell them i dont accept the terms of their new agreement they’ll void it and i can be allowed to exit my contract. Of course then id prolly sign up again cus i want one of the new phones that are coming up. Havent decided which one though, bionic sounds good but the thunderbolt had me all excited.

  • islandak

    I’ve been on hold more that 15 minutes now. I didn’t get the email. We’ll see what happens.

    • islandak

      I didn’t get the TEXT…. you knew what I meant. 😉

  • A1cntrler

    45 Minutes on hold so far, and getting really, really sick hearing the nutcracker ballet playing in my ear and “learning” how to make a payment using my phone.. eesh…

    • A1cntrler

      Meh.. Was told that it is only available in a certain zip code in Illinois. Told them I received the text from the number listed in the screenshot above, and they apologized for the mistake of sending it to me, and offered to sell me the extender for $249. I declined it, and then said all I really wanted it for was to be able to get more than 1 bar at my house, be able to make/receive calls at my house, and to get 3G signal at my house. Other than that I had no real use for their $249 free extender. She then told me that they were proud to allow me to change my calling plan at any time without extending contracts..blah blah blah… Told her I would love to be able to use my service in my home and not have to go 1/2 mile up the street to get a good signal. And that was the end of the call…

      I call BS on the posters above that said the extender is on the way and they don’t live in “a certain zip code in Illinois”

      • Anonymous

        wanna come over and make a call from my house next week? the lady i talked to was really bad at her job…kept fumbling over her words, and kept saying “let’s see, what else can i tell you” as she skimmed through crap she was supposed to say to me like “dial #bal to check balance anytime” etc. If you honestly need one, I would keep rolling the dice, you might get her. Also, they might have been tipped to this post…I called right away. Good luck!

        • A1cntrler

          lol.. The drive from Southern California would likely not be worth it. Once I get about 1/2 mile from my house anyways I have good signal. I am close to a highway too (I can see it but not hear it) where I live at, and usually coverage around the roads is better then out in the boonies!

          Oh well. Maybe this will be a sucess and they will then offer it to me here where the signal is bad (I have had 2 droids replaced because I can’t get consistent 3G/phone coverage, and they determine always that it is the phone, but my wifes Droid has always acted the same way and the new phone does not fix the problem…)

  • lurch

    this is only offered for free in Illionios

    • If that’s the case, then this is f’n BS! And lame. And Kellex should mentioned this in his post.

      NOTE: May only be available in some part of Illinois.

      • NewsWorthy

        Note: WRONG – I was able to get one and I am in Jersey. I also forwarded this information to my Mother-In-Law in Jersey and she has one coming too. I guess this is your way of saying “Hey – Thanx Kellex for passing along the information.”

        You’re Welcome.

        • Niroc

          I was on hold for 50 minutes before I got through and they said I was NOT eligible. I’m in PA.

  • J D Allan

    Only for people in the state of Illinois from what VzW says.

    • NewsWorthy

      I am in PA and I was able to get one.
      ~ Slim ~

    • Balrog

      I am in Lisle IL and begged & pleaded to no avail

    • Balrog

      I am in Lisle IL and begged & pleaded to no avail

  • JruASAP

    so after being on hold for 35 minutes the lady told me it’s only available to a test market in illinois….. I’m in new jersey so no luck here.

    • tb2313

      Did she say what area in Illinois? Hopefully it is my area!

      • JruASAP

        no, she didn’t sorry. Hope you get it though!

  • Anonymous

    i dont know how my service is this bad in San Deigo

    • what part of San Diego? Point Loma gets TERRIBLE reception

      • Anonymous

        right off the 94, Home Ave

        • sg.one

          I’m in La Jolla, and reception is just horrible only in my immediate neighborhood

        • sg.one

          wait a sec. if you’re in sd, i guess the promotion isn’t IL only…?

  • Aaron

    Was also just told “this promotion is only for a small area in Illinois”

  • R3dlined

    This was only for a promotional area they guy told me.

  • tb2313

    I’m hold! Waiting for 12:23 and counting. Anyone else had any luck?

  • Anonymous

    Just got off the phone with VZW and im getting mine. I didnt receive the email either but i get horrible service in my apartment, 1 or 2 bars maybe.

  • Paul B

    Haha we could use these in Southern California too. I don’t get service in my home or at work. Good thing for wifi.

  • Goldfngrnc

    I called and was put on hold for 32 mins onlly to be told that it was only for people in Illinois,so pissed because I needed one very badly

    • Anonymous

      Try again. I’m in WA state and got one no problem. You might have gotten a lazy operator who is just trying to get through as many calls as they can. They’re probably getting hammered with I*hone calls anyways.

  • JustinW

    After being on hold for 30+ minutes, the rep told me they’re only offering this free extender in 1 state (wouldn’t tell me which state).

  • Isaacstaco

    thosf you who didnt receive the message. what are you telling the cs rep to get one sent to you?

  • Rich

    I received on a month ago. Half the time it doesn’t work. It’s supposed to say that you’re on the network extender when you punch in #48, and mine doesn’t just gives me other errors. And now, 3 days ago, the thing crapped out on me. SYS light is flashing RED and GPS won’t lock. I was all blue before. This thing is garbage. Supposedly they de-provisioned it and re-provisioned it but so far it still can’t lock on. They want to swap it, but they want to charge me full price first, and I’m like hell no, just come and get this P.O.S.

    • The GPS antenna is on a LONG cable inside the extender. Take it out and put the antenna in a window and see if it will connect.

      I don’t know about the #48 thing, but if you are connected the phone will beep twice when making a call. I had a hell of a time getting a GPS signal because of the way my house sits, but worked fine once I put it in a window.

  • Anonymous

    does it cost extra per month?

    • Anonymous

      free free free

  • JruASAP

    on hold for 20 minutes so far…I didn’t get the message but I need one for my dorm room because nobody on verizon gets service while all the at&t customers get to rub it in our faces that they do. My friends and I were almost going to split the cost of one, but we figured it would be better to just make/receive Google voice calls over Gmail. This would be cool though, I’ll let you guys know how it goes, it sounds like nobody is having problems getting one.

  • Lurch

    My parents got the incredible a month and half ago and they have 1 or 0 bars in their house so I am on the phone to try and help them out. They hate that they have these super phones and can never use them except on wifi

  • Rick

    I am need of a network extender for my home, but don’t have the funds to buy one from Verizon.

  • Anonymous

    Is this just a extender for voice calls or 3G also?

  • Cporter15

    Keep in mind this only helps with the phone coverage signal and NOT anything involving DATA! If your 3G sucks it will still suck! I bought one of these about 8 months ago and it has helped my phone calls alot. However one downfall is if you loose power or unplug it from the router or AC it takes forever for the extender to sync back up.

  • Anonymous

    verizon error message for me.

  • on hold also

  • on hold also

  • Anonymous

    I have good 3G coverage at home but I still want one. I bet it would boost my phone’s battery life.

  • Anonymous

    I have good 3G coverage at home but I still want one. I bet it would boost my phone’s battery life.

    • When VZ finally put a tower up near my house both of my phones started acting stupid as hell. I thought something was wrong with the range extender and unplugged it. Both phone immediately went to 3 or 4 bars and data stayed on 3g consistently, no more goofiness. (We didn’t know they had put up a tower)

      In other words, if you have a strong signal without the extender, it will only cause problems if you hook it up (i.e. they fight each other).

  • ViggS

    On hold now for about a half hour, hope this helps I get no service at my house.

  • ViggS

    On hold now for about a half hour, hope this helps I get no service at my house.

  • Wow…this is exactly what I need.

    I’m currently in an area where I usually get 4 bars pretty much at all times(like now) but I will be moving to an area at the end of the month, and this area I suspect is a dead zone, which means I usually only get 1-2 bars(sometimes 3-4 but within minutes, it goes back to 1-2) and sometimes go as low as 0 bars, and at times, goes even further down the rabbit hole at 1X, which is horrible.

    So this new device should hopefully help. Sweet, thanks Verizon!

  • Wow…this is exactly what I need.

    I’m currently in an area where I usually get 4 bars pretty much at all times(like now) but I will be moving to an area at the end of the month, and this area I suspect is a dead zone, which means I usually only get 1-2 bars(sometimes 3-4 but within minutes, it goes back to 1-2) and sometimes go as low as 0 bars, and at times, goes even further down the rabbit hole at 1X, which is horrible.

    So this new device should hopefully help. Sweet, thanks Verizon!

  • I bought one back in November (3g Model), had a problem with it not letting me send out picture messages on the Droid 1 so they sent me a replacement. I went to check my new bill & I found a credit on it for the same amount as the extender. I thought it was a goof but I guess they’re giving it to me for free. It’s not like I wouldn’t call & complain after reading this & still paid for one. 😉

  • I bought one back in November (3g Model), had a problem with it not letting me send out picture messages on the Droid 1 so they sent me a replacement. I went to check my new bill & I found a credit on it for the same amount as the extender. I thought it was a goof but I guess they’re giving it to me for free. It’s not like I wouldn’t call & complain after reading this & still paid for one. 😉

  • Mike M.

    i got one yayyyyyy

  • Mike M.

    i got one yayyyyyy

  • Traviswaller7976

    These are only good for voice calls and they make the phone run on 1X so data cannot be used while on the extender. It also seems block my texting when i am on it in my house.

  • Traviswaller7976

    These are only good for voice calls and they make the phone run on 1X so data cannot be used while on the extender. It also seems block my texting when i am on it in my house.

    • Anonymous

      This doesn’t sound correct to me. I thought the network extender had an impact on your 3G coverage (that’s why I would be interested in one). Can anyone confirm what this guy is saying (or confirm that he’s wrong and an extender would indeed boost your 3G coverage as I suspect it’s designed to do)?

      • The one they are giving away is the one I have, and it only helps with 1x. I suspect the reason they are giving these away is because a new one is coming out that will do 3g. I read this on ZDNet, for what it is worth.

        If you don’t have any data or phone service in your house, this one is better than nothing.

      • The one they are giving away is the one I have, and it only helps with 1x. I suspect the reason they are giving these away is because a new one is coming out that will do 3g. I read this on ZDNet, for what it is worth.

        If you don’t have any data or phone service in your house, this one is better than nothing.

  • storm34x

    I didnt recieve the text message but i called them anyway and i am going to be recieveing an extender in 2 days. i am excited to see this work

  • Adam

    Dang. I have one… cost me something like $150 (can’t remember exactly), but it’s super nice to have a full signal anywhere in my house, instead of no signal in some rooms like it used to be. The only thing that’s annoying is your phone won’t connect to it when you come home. Like if I’m on my phone as I pull into the garage, I eventually lose my signal in the garage and drop the call. But if you place a new call from the garage… it connects to the network extender and there’s a full signal. I wish it just connected automatically like how your phone will switch automatiically from tower to tower as you drive. If you are on a call and connected to the extender and leave home, you’re phone will automatically pick up the closest tower. That’s the only annoyance, otherwise I love the thing. Hell… if it’s free, call up and get one… if nothing else, sell it on ebay for $100. =)

    • According to the manual, you are supposed to hold the phone within 10 feet of the extender when coming home to get it to connect. Mine did even when I was on a call at the time. If I didn’t, it would not connect unless I made a call, and my wife couldn’t get through to me when she left work.

  • adrian

    yeah i recieved my txt on the 24th of dec and received the network extender on the 30th installed it and it works great.. came from illinois which is where im located at. I even called to verify it was ligit and it was 🙂 works great

  • Drberezin

    I just noticed that Samsung makes the extender. It will probably never get updated – similar to my Fascinate!

    • Anonymous

      Hah +1.

      • NewsWorthy

        Though I agree wholeheartedly, it’s free. And Free is for me. I waited in a queue for almost a half hour and then when I finally got through, I was asked a few questions about my current VZW phone and was told that I should receive my Network Extender via fedex. I called as soon as @Droid_Life posted it today and was able to get one even without ever receiving that text message.
        ~ Slim ~

        • Anonymous

          Same here… I’m not from Illinois and I didn’t get the text message but they’re still sending me one for free. I felt a little dishonest about it, but I never said that I got any text message. I just told her that I was interested in getting a free extender and then she launched into her script about me receiving the message for being a loyal customer, etc. My billing zip is in CA but I had them ship it to my house in NV.

        • Anonymous

          Btw, anyone who was able to get one… Have you gotten any email confirmation that they are sending you one? They took down my email address when they said I would be getting one but I haven’t heard anything yet…

  • Anonymous

    Are they for only in certain locations?

  • They will probably have a database to compare who the message was sent to versus who is requesting the device. A day before I received the message I called and was told that it would be $250. Less than 24 hours later I got the message, called the number, and it was at my door within two business days. It’s set up now and working beautifully. Where I once had one bar if I was lucky I now have full 3G signal all through the apartment.

    • Drberezin

      What is your location?

    • Anonymous

      That’s awesome Eric. Luckily I have pretty good service, but I almost want one. 😛

    • Anonymous

      Does this device only work with your phones, or does the entire neighborhood now piggyback off of your hispeed interwebs?

      • Traviswaller7976

        The range is very limited. 50′ is about max from the base unit. You will also drop your call if you get too far away from the unit.

      • Traviswaller7976

        The range is very limited. 50′ is about max from the base unit. You will also drop your call if you get too far away from the unit.

      • adrian

        unless you manage it online anyone walking by can connect to your extender. So you can manage up to 50 phone numbers to use it. example with me is my entire family including cousins aunts all have verizon and i set it up for 28 people to be able to connect to it. very kewl and i live in a ranch style home and i can still be connected to it across the block 🙂

  • Anonymous

    I wish they handed out free android updates to it’s most loyal customers

  • Anonymous

    I wish they handed out free android updates to it’s most loyal customers

    • Tabe

      Huh? Android updates are free… Am I missing a joke? Are you a Fascinate user?

  • Mrkylelovett

    thats cool but i didnt get that msg =(

  • Mrkylelovett

    thats cool but i didnt get that msg =(

    • Anonymous

      I didn’t either, but i tried anyways. it’ll be here in 3-5 days. believe me, i can’t bs anybody, but the lady that took my call made it easy for me

    • I’ve signed up for all of their email updates and I still haven’t received a single email from them

  • On hold now

    • Anonymous

      Let us know. 🙂

    • Anonymous

      Let us know. 🙂

    • Anonymous

      on hold as well. keep me updated! i didn’t receive text…but i need this! 🙂

      • yes do let us know 🙂

      • Jamerson90

        Im on hold too. You get through yet?

        • Nope…still on hold.

          I think I’m going to just buy one on ebay. It’ll get here quicker than Verizon can answer the damn phone.

      • Anonymous

        Success@!!!!!!!!! 3-5 days and it’s on its way. They so busy with I*hone stuff that even if they do have a database, this lady didn’t even check. I really needed this too…cell phone useless at home! Call baby, call!!

        • i was going to call but i have good service here. no reason to take supplies away from the others.

          • Anonymous

            i honestly wouldn’t if i had even somewhat decent service. i can’t make it 10 seconds without the call cutting…and half the time i do lose signal if the call is longer than 30 seconds. same thing with everybody in my family. anyways, i am so excited because i told my wife about the extenders a couple of weeks ago, but money is a little tight right now so we chose to skip it.

          • Anonymous

            i honestly wouldn’t if i had even somewhat decent service. i can’t make it 10 seconds without the call cutting…and half the time i do lose signal if the call is longer than 30 seconds. same thing with everybody in my family. anyways, i am so excited because i told my wife about the extenders a couple of weeks ago, but money is a little tight right now so we chose to skip it.